Habitat Reviews - www.habitat.co.uk

★☆☆☆☆
1.3 / 5
8% of users recommend this
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★★☆☆☆

“VERY SLOW DELIVERY”

Written on: 31/01/2015 by Donahuejd1991 (1 review written)

I ordered a plant pot which was described as blue. When it arrived the colour was more a green/turquoise than blue. The packing was poor, and it was pure luck that it arrived in one piece. The parcel took six days to arrive and there was no tracking. When other companies offer next day delivery as standard I don't think this is good enough. Habitat need to get their act together… Read Full Review

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★★☆☆☆

“Service and quality issues”

Written on: 11/08/2014 by Raquelo203 (1 review written)

I purchased a mirror from habitat, only to find it smashed when i got home. Returned it back to the kings road store, London. Staff replaced it and informed me that there four other mirrors in the same range which were also smashed. I was please that they told me this as I was reassured that it was not me who smashed it on the way home. However, it made me wonder if habitat is all that it is cracked up to be on the quality control front. 2nd purchase: tatsuma wardrobe. Ordered on line. Did not… Read Full Review

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★★☆☆☆

“Disappointing quality ”

Written on: 22/11/2012 by UMKO (1 review written)

Purchased Chaise Longue and Armchair from Scala leather range in store at about GBP 2000,-. After less than three years of occasional use the Chaise Longue already showed significant sagging at the seating end, suggesting poor foam padding. As Habitat has gone into administration in June 2011, they are not required to care about potential prior warranties, but as the range was still being sold in store, I would expect someone to show some interest in customer experience with their product. I… Read Full Review

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★★☆☆☆

“I've cancelled my order and won't buy from Habitat again.”

Written on: 26/07/2012

I ordered a coffee table and paid for it straight away. It was supposedly in stock. When I hadn't heard anything after a couple of weeks I contacted Habitat to be told there was a problem with their system and the carrier couldn't recognise my postcode. My house is not a new build. I've had several calls and emails and have even spoken to the carrier twice. Today they finally told me they could arrange delivery....for 1st August! I decided to cancel as I have little faith that the item… Read Full Review

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★★☆☆☆

“Very bad experience. Chair delivered a week late and...”

Written on: 08/03/2011 by dinham (1 review written)

Very bad experience. Chair delivered a week late and with without warning. We had gone on holiday by then so a helpful neighbour took delivery. Upon return we realised that the base was missing so chair is unusable. We paid in full for the chair in October 2010. It is now March 2011 and Habitat customer services still can't tell us when the missing part will be delivered. Worse, we have a large unusable item cluttering up our living room these last few months. Customer services tell us… Read Full Review

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★★★☆☆

“Habitat has nice overall merchandise at reasonable...”

Written on: 08/10/2006 by catherinekanaan (1 review written)

Habitat has nice overall merchandise at reasonable prices but it's a terrible website, fussy and basically unreadable. Please improve!… Read Full Review

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★★☆☆☆

“The Habitat website is difficult to use. It might look...”

Written on: 18/03/2006 by jonny4eyes (1 review written)

The Habitat website is difficult to use. It might look flash, but it is clumsily designed with little usability. Go and get a catalogue; it's far easier, or visit the shop, because you can't buy anything online anyway!!… Read Full Review

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