Screwfix Reviews - www.screwfix.co.uk

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2.3 / 5
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★★★★★

“hitachi drill”

Written on: 10/04/2014 by BroderickMcKinley (1 review written)

wat a little workhorse after looking at other reveiws went snd got mine st my local screwfix kinning park bargain at99 quid two li on battarys wat more do u need went back and ordered the 3ah battary!! get one u wont b dissaponted… Read Full Review

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★★★★★

“de walt dcd735l2”

Written on: 05/04/2014 by SkylarFigueroa114 (1 review written)

been a carpenter for 28yrs first time a have used a14.4 combi great machine bags of powee and tourqe and whith x2 3ah battarts the drill is a steal get one before the go at that price cant fuult it… Read Full Review

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★★★★★

“Excellent Service”

Written on: 01/10/2013

I shop here regularly. I've had the odd problem with faulty products, but Screwfix have always put matters right without any fuss. The cost difference between Screwfix and rival companies is considerable, and they offer really good value for money. Staff are generally friendly and keen to help: they do not see their role as simply taking your money… Read Full Review

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★★★★★

“TERRIFIC SERVICE.”

Written on: 14/07/2013 by RICBELL (1 review written)

THE SERVICE IS SECOND TO NONE, I USE SCREWFIX ALL THE TIME AND HAVE NEVER HAD A SINGLE COMPLAINT ABOUT THEM, THEY ARE QUICK AND REASONABLY PRICED, THE SHEAR AMOUNT, VARIETY AND QUALITY OF PRODUTS CAN NOT BE MATCHED BY ANY OTHER TRADE CATALOGUE THAT I HAVE EVER COME ACROSS.THE NEXT DAY DELIVERY SERVICE IS TOP NOTCH WHEN YOU ARE IN THE BUILDING GAME, BUILDERS MERCHANTS WOULD MAKE YOU WAIT AT LEAST A WEEK, IF YOUR LUCKY, FOR MOST PRODUCTS. OF COURSE I WOULD LIKE THINGS TO BE CHEAPER, WOULDNT WE… Read Full Review

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Duke_Nukem's Response to RICBELL's Review

Written on: 24/03/2016

Do you shout all the time too, or is the caps lock just stuck ?

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★★★★★

“The personal touch”

Written on: 02/03/2013 by hunter18 (1 review written)

At your newly opened Workington store I purchased a ring galv gate latch, sadly it had a fault, I was offerd areplacement immediately, no question. I had been given the last one in stock, so I opted for a black replacement, this was 26 pence more, dressed in my boiler suit I had not a bean on me, however I did offer my debit card. Daniel, the counter chappie very kindly put in the 26 pence from his own pocket. I will return this, but he certainly got me out of a spot. I am retired, but have… Read Full Review

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★★★★★

“GOT TO SAY MY PIECE HERE”

Written on: 20/11/2012 by ClivePearson (3 reviews written)

I think Screwfix is an excellent company, and I don't like to see a concentration of reviews from just complainers, so thought I'd try to balance things up. I now deal with their trade counter more than online, and the service is always excellent. If a product doesn't meet expectations they always refund me immediately, the same applying to any materials that are surplus to requirements. Screwfix, you have my vote!!!!!… Read Full Review

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Deney's Response to ClivePearson's Review

Written on: 15/02/2013

I have to agree with you on this, I bought a karcher wet & Dry that broke and it was changed straight away with an apology. Staff at Blackpool 100% even though I bought it online

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★★★★★

“Love them!”

Written on: 16/07/2012 by JontySays (1 review written)

I've used Screwfix for around 5 years now and I can't fault them at all. I used to use the catalogue and phone through orders to start with, but I obviously I now go online. Delivery is always prompt and I'ven ever had a wrong part or anything missing from an order. The prices are amazing versus what you'd pay at a normal DIY store and now that have actually started to open trade counters around the country in industrial unit thing couldn't be better. I was there with my 3 year old daughter… Read Full Review

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Guest's Response to JontySays's Review

Written on: 22/07/2012

They have deteriorated RETURNS are hard to do they contradict and lie on the phone

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Annoyed65's reply to Guest's Comment

Written on: 04/12/2013

they have tightened up their returns policy which i suspect has stopped a lot of people pulling the its faulty card once over the 30 days.

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★★★★★

“Saffron Designer Concepts”

Written on: 08/06/2012

Furniture Point is actually good. I bought some furnitures like 6 chairs from there. They are all good. You can also visit Saffron Designer Concept at 1 Allenby Road, 2nd Floor, Kolkata: 700020. I bought a bed sofa set and dinning table from. They have exclusive collections of furnitures and house decorating stuffs. You can try there aswell… Read Full Review

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★★★★★

“Saffron Designer Concepts”

Written on: 08/06/2012

Furniture Point is actually good. I bought some furnitures like 6 chairs from there. They are all good. You can also visit Saffron Designer Concept at 1 Allenby Road, 2nd Floor, Kolkata: 700020. I bought a bed sofa set and dinning table from. They have exclusive collections of furnitures and house decorating stuffs. You can try there aswell… Read Full Review

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★★★★★

“Super Efficient as Usual”

Written on: 02/02/2012 by awhitham (13 reviews written)

I used to go to the screwfix branch to order / collect things. Recently started their ordering on line and collecting at branch. The items were ready packed when I got there. (15 min needed from order time to collection). All in stock and served pleasantly at the Accrington branch… Read Full Review

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★★★★★

“ALWAYS GOOD SERVICE”

Written on: 10/01/2012 by NigelW2 (2 reviews written)

I have used screwfix many times, over the last five years, always had next day delivery without any problems.one or two items have been damaged in transit, but replacements have always been sent promptly.Customer services have always been pleasant and helpful… Read Full Review

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★★★★★

“Always great service, on-time deliveries & quality...”

Written on: 07/03/2011 by Pelidave (3 reviews written)

Always great service, on-time deliveries & quality products… Read Full Review

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★★★★★

“I have used Screwfix many times over the years. Less...”

Written on: 06/03/2011

I have used Screwfix many times over the years. Less so recently because they are more expensive than competitors, but their offers can very worthwhile.

The last order I placed included a spirit level (that was £3 reduced from £15!). When it arrived, it had been ruined by the delivery people, who had bent it big time! I rang Screwfix to let them know, and they could not have handled it better.

They apologised profusely and sent me a replacement immediately. The replacement was really… Read Full Review

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★★★★★

“Can't fault Screwfix.”

Written on: 09/06/2009 by toolnetarecrap (5 reviews written)

Can't fault Screwfix.
Good prices, speedy delivery, never had any stock problems… Read Full Review

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★★★★★

“i've never ordered anything from Screwfix before,but I...”

Written on: 27/04/2009 by annakeely (1 review written)

i've never ordered anything from Screwfix before,but I certainly would again... Had no internet at the time so rang their FREEPHONE number ( none of those annoying 0871 numbers)it was answered IMEDIATLY by a PERSON !!! They were extremly helpful and pleasant to deal with ,so I ordered a Makita lawnmower on the Thursday night... it was with me first thing Saturday morning ..what more could you want...excellent...Anna… Read Full Review

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★★★★★

“Ordered a tool set from Screwfix Saturday night. ...”

Written on: 12/01/2009 by mkav (1 review written)

Ordered a tool set from Screwfix Saturday night. Received an email Sunday confirming despatch and received the parcel Monday morning. Very efficient delivery… Read Full Review

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★★★★★

“Recommended by a friend who got a £10 voucher for it...”

Written on: 09/06/2007 by paul sanderson (13 reviews written)

Recommended by a friend who got a £10 voucher for it as well, he has been a customer for a while.
It is just so convenient when you can order and get free delivery too! Especially for item that are too big to get in the car.
The book that comes has everything you could need.
Just ordered my decking lights now!!!… Read Full Review

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★★★★★

“I have used them for a few years now, and I would...”

Written on: 18/05/2007 by taimar78 (2 reviews written)

I have used them for a few years now, and I would recommend them to anyone. Excellent service, next day delivery on nearly everything when ordered on the web, or there are over the counter centres all over the country. The Screwfix concise catalogue makes ordering easy… Read Full Review

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★★★★★

“I came across Screwfix when surfing the net, and, as...”

Written on: 17/03/2004 by sue5665 (2 reviews written)

I came across Screwfix when surfing the net, and, as we are renovating our house, thought that their prices were good. The web site is great and very easy to use. Our 1st order was made at 10pm on Monday night and we received it Wednesday morning. 1 item was broken so I phoned them and the staff were very helpful, they picked it up the next day, and a replacement was sent. I have since made 3 more orders with them and have had no problems. You can even track your order and they e-mail you to… Read Full Review

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Ivan1890's Response to sue5665's Review

Written on: 24/03/2006

I have always found this company to be exceptionally good. Even the smallest of orders is carefully packed and promptly delivered. Incidentally they sell light bulbs guaranteed to last for many hundred hours - and they do. This company is the exception to the rule that 'big means disaster!'

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★★★★★

“I must praise the lady "Mary" at www.screwfix.co.uk...”

Written on: 30/12/2002 by cavaliergb. (1 review written)

I must praise the lady "Mary" at www.screwfix.co.uk who dealt with my phone call on 22nd December.

I had ordered an item on-line after seeing it in an advertisement in a woodworking magazine when I realised that the final price (after I had placed my order) was higher than that quoted in the magazine.

I phoned hoping to clarify the situation and see why the price was different.

Mary dealt with my call very efficiently. She found my on-line order just minutes after I had entered it and… Read Full Review

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