Argos Reviews - www.argos.co.uk

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★★☆☆☆
1.7 / 5
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Summary

Argos Online at www.argos.com is one of the largest Online All In One Stores on the web, here at ReviewCentre we give you, the consumer the option to be able to voice your experience. Good or Bad, whether it's about an Argos.com product, or even an Argos Catalogue why not write about it here at ReviewCentre.
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Latest Reviews

★☆☆☆☆

“Awful ”

Written on: 30/03/2020 by lauraryan (1 review written)

I ordered a freezer 20 days ago and it still has not arrived. Argos has taken my money but not dispatched the freezer. Disgraceful. … Read Full Review

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★☆☆☆☆

“This company is despicable. I bought a bed for £700...”

Written on: 29/02/2020 by karinga (1 review written)

This company is despicable. I bought a bed for £700 it lasted 10 months before it broke. The mattress was awful and had no support. The base collapsed and broke.Even though there is a 1 year guarantee in the small print, Argos refused to replace it. It was spotless in appearance, obviously well looked after. I feel so let down by a large company. I actually used Argos for most gifts, electricals and some furniture items. I didn't realise how bad they were to deal with if there was a problem… Read Full Review

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★☆☆☆☆

“Awful Customer Service!”

Written on: 29/01/2020 by Mariyahn131 (1 review written)

Awful experience with Argos - terrible customer service from the telephone CS team Reserved an item from a store 20 miles away (item wasn't available anywhere else) Spent over 2 hours & fuel to collect item. Back home, tested item was faulty (potentially a returned item) and should not have been resold. Told Argos they should at least compensate me for the wasted journey, or offer to send a working replacement. They refused and said it "was a personal choice to collect item". It wasn't a… Read Full Review

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★☆☆☆☆

“Shoddy Vax + bad ccjstomer service”

Written on: 29/01/2020 by ruTierney161 (1 review written)

Poor customer support and lack of sympathy. I bought vacuum cleaner just over 6 months ago from Argos in Leamington Spa. Not only did they not a replacement or any help, they also referred me to the manufacturer who referred me back again and wasted a lot of my time. Now I am out of pocket and stuck with an entirely dysfunctional vacuum cleaner… Read Full Review

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★☆☆☆☆

“BUSINESS BUYERS BEWARE”

Written on: 21/01/2020

Aside from the poor in-store experience, the waiting around, the poor state of repair, Argos REFUSE to provide VAT receipts. This is illegal. They will remove any company details from order confirmations. They have no email address for complaints or customer service. If you want to complain, you do it by letter and they may or may not respond to you. That tells you everything about their customer service. I will never, ever, for business or personal, shop at any Argos store again. Ever. … Read Full Review

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★☆☆☆☆

“Refuse PPI claim in January 2019 due to not being...”

Written on: 30/12/2019 by Darth1975 (1 review written)

Argos as a retail shop not bad. Refused to pay out payment protection insurance after clearly mis-selling. Reason for rejection simply because this organisation was not regulated until January 2005. Had a loan in 2004 paperwork clearly shows mis-selling. Will never step foot in an Argos store again. Strongly suggest no customer should touch any financial product from this company… Read Full Review

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★☆☆☆☆

“They don't give a rats bottom about customers”

Written on: 05/12/2019 by GazzerUK (35 reviews written)

Ordered item. Drove 30 miles to collect. Wrong item. Not interested. Had to do online chat. Waited several minutes. Totally fobbed off. Transferred to another dept. Waited several more minutes then cut off. No interest in resolving my problem by this company. Will never use this dreadful retailer again. Things do go wrong, but to treat customers with such contempt is unacceptable… Read Full Review

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★☆☆☆☆

“Two computer errors and no product at end ”

Written on: 30/08/2019 by Aishay106 (1 review written)

Bought a bed and draws to go under bed. Argos delivered two different beds. Turned out they had discontinued the draws so I returned item. Customer service were fine but number is an 0345 number so cost the customer and they keep you waiting and paying. Then Argos had a second computer error and did not turn up in allocated time slot for beds. Driver refused to turned back to pickup. Argos refused to refund money till beds were picked up....so daughter had to sleep on floor whilst we waited… Read Full Review

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★☆☆☆☆

“I ordered a camera from Argos. I picked up the order...”

Written on: 12/08/2019 by Ste1337 (1 review written)

I ordered a camera from Argos. I picked up the order from a drop off at Sainsburys and took it home. The item in the box had been replaced with a cheap USB charger of similar size and weight and the box had been sealed up. I rang up Argos and they wanted nothing to do with it. Absolutely disgusting customer service and a transaction they want to wash their hands of. Either they don't check their returns or they have problems somewhere in the distribution system. Either way it's not great. And… Read Full Review

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★★★☆☆

“Awful Home Delivery Service”

Written on: 08/06/2019 by Julija2019 (1 review written)

I've ordered furniture for home delivery and the items have never been delivered to my address. Had to re-schedule the delivery time twice because the driver could not deliver my items for some unknown reason. So in total 3 attempts to deliver, lots of my time waisted and no result. I've eventually lost my patience and cancelled the order. I will never purchase anything for home delivery from Argos. Thanks… Read Full Review

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★★★★★

“Square plus storage furniture ”

Written on: 21/05/2019 by KathyStrickland (1 review written)

I found it very easy to put together and I would recommend you fix it to the wall as it's a bit rocky back and forth and you can have it side ways or long ways and use drawers and cupboards and boxes to make it great and goes well for kids bedroom for lego and toys and bits and bobs and even you could use it for a a big collection you have… Read Full Review

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★☆☆☆☆

“Poor customer service”

Written on: 07/12/2018 by LauraMu (1 review written)

I have requested a receipt with VAT on it as the order was required for work. I have talked with 4 different advisors, each of them explained different "procedures" they have: timelines were completely different for each, some told me admin team deals with my request, others told me finance team deals with the request. This did not get resolved, neither did their advisors care to help… Read Full Review

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★★★★★

“Same Day Delivery is excellent”

Written on: 11/06/2018 by Vks1970 (2 reviews written)

Just thought I'd write a quick review on Argos. Great company really, I always found the products to be as described and for delivery the same day if I order by 2pm is just brilliant. Cant fault it. Delivery driver polite and friendly. Well done Argos. Other retailers could take a leaf out of your book… Read Full Review

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★★★★☆

“Problem quickly solved”

Written on: 31/05/2018 by Sraahdodd (1 review written)

The voucher I ordered was not received, and it was quickly resent after an email to the customer service dept. thank you… Read Full Review

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★☆☆☆☆

“Unable to check stock at store”

Written on: 24/02/2018 by Hannaov206 (1 review written)

Stock check at a store just keeps on going round and round with no response. Tried live chat to ascertain the problem but does not work. Have had other bad experiences with them before, customer service does not appear to exist!!… Read Full Review

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★☆☆☆☆

“Rubbish support and service”

Written on: 10/02/2018 by sphawthorne (1 review written)

I had the misfortune to purchase a tv from Argos Tiverton before christmas and less than two months later the tv has gone wrong. Argos support have said a week to sort out a replacement so a call to customer services was made, they said take to the store and they will change it. 30 mins later the unhelpful manager was having none of it and she wondered why I started to get annoyed. A call back to Customer services and surprise surprise they didnt want to know. My advice is never buy a bush tv… Read Full Review

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★☆☆☆☆

“ARGOS GOING UNDER DONOT KNOW HOW TO RUN A BUSINESS ”

Written on: 21/01/2018 by 48Wilson (1 review written)

I ORDERED ON SATURDAY A PRINTER FROM THE GRIMSBY STORE, THEY DELIVERED THE WRONG ONE SO ON SUNDAY SECOND DELIVERY GUESS WHAT THEY DELIVERED THE WRONG PRINTER YET AGAIN, I TELEPHONED AND FOR THE THIRD TIME THEY DELIVERED WHAT SHOULD BE THE PRINTER I ORDERED, BUT GUESS WHAT THIRD TIME AND THEY STILL DELIVERED THE WRONG PRINTER, GET YOUR ACT TOGETHER ARGOS YOU ARE LOOSING CUSTOMERS LEFT RIGHT SND CENTER EVERY REVIEW IS OF A BAD SERVICE AND NOT RECEIVING THE ITEMS YOU HAVE ORDERED, EMPLOY STAFF… Read Full Review

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★☆☆☆☆

“Failed delivery and awful customer service”

Written on: 05/01/2018 by astrallas (1 review written)

I bought a vacuum cleaner in Argos but they messed up with the delivery. They texted saying that the delivery was on its way but it never arrived to my house. After more than 20 phone calls, they said that the vacuum cleaner was delivered to my address and that the delivery receipt was signed ... (that is impossible because I was at home that day)They told me that there was nothing else they could do for me and invited me to contact my bank in case I wanted to cancel the payment. Thank you… Read Full Review

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★☆☆☆☆

“Bad web / customer services ”

Written on: 28/12/2017 by glReeves1986 (1 review written)

Couldnt put anything in my trolly for 2 days. Had to call upmand order over the phone. 2nd time i wanted to order it still wouldnt let me. Called up and they put me through to the tech team and of course it was boxing day and no one there which im sure they knew this just passing the buck bad bad services… Read Full Review

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★☆☆☆☆

“worst service everrrrrrr!!!!!!!”

Written on: 02/12/2017 by monikajahn (1 review written)

since September trying to get delivery charge refunded for faulty items, been told on several occasions that has been dealt with, its now 1 December and delivery charge still outstanding on my account , a moment ago been told its been processed 14 Sept , what a useless service, wont call it customer service as there is none within this company, mess between departments , staff have no clue what they advise on, every member tells you a different info, will not be shopping there… Read Full Review

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