Argos Reviews - www.argos.co.uk

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Summary

Argos Online at www.argos.com is one of the largest Online All In One Stores on the web, here at ReviewCentre we give you, the consumer the option to be able to voice your experience. Good or Bad, whether it's about an Argos.com product, or even an Argos Catalogue why not write about it here at ReviewCentre.
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Latest Reviews

★☆☆☆☆

“Poor customer service”

Written on: 07/12/2018 by LauraMu (1 review written)

I have requested a receipt with VAT on it as the order was required for work. I have talked with 4 different advisors, each of them explained different "procedures" they have: timelines were completely different for each, some told me admin team deals with my request, others told me finance team deals with the request. This did not get resolved, neither did their advisors care to help… Read Full Review

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★★★★★

“Same Day Delivery is excellent”

Written on: 11/06/2018 by Vks1970 (2 reviews written)

Just thought I'd write a quick review on Argos. Great company really, I always found the products to be as described and for delivery the same day if I order by 2pm is just brilliant. Cant fault it. Delivery driver polite and friendly. Well done Argos. Other retailers could take a leaf out of your book… Read Full Review

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★★★★☆

“Problem quickly solved”

Written on: 31/05/2018 by Sraahdodd (1 review written)

The voucher I ordered was not received, and it was quickly resent after an email to the customer service dept. thank you… Read Full Review

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★☆☆☆☆

“Unable to check stock at store”

Written on: 24/02/2018 by Hannaov206 (1 review written)

Stock check at a store just keeps on going round and round with no response. Tried live chat to ascertain the problem but does not work. Have had other bad experiences with them before, customer service does not appear to exist!!… Read Full Review

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★☆☆☆☆

“Rubbish support and service”

Written on: 10/02/2018 by sphawthorne (1 review written)

I had the misfortune to purchase a tv from Argos Tiverton before christmas and less than two months later the tv has gone wrong. Argos support have said a week to sort out a replacement so a call to customer services was made, they said take to the store and they will change it. 30 mins later the unhelpful manager was having none of it and she wondered why I started to get annoyed. A call back to Customer services and surprise surprise they didnt want to know. My advice is never buy a bush tv… Read Full Review

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★☆☆☆☆

“ARGOS GOING UNDER DONOT KNOW HOW TO RUN A BUSINESS ”

Written on: 21/01/2018 by 48Wilson (1 review written)

I ORDERED ON SATURDAY A PRINTER FROM THE GRIMSBY STORE, THEY DELIVERED THE WRONG ONE SO ON SUNDAY SECOND DELIVERY GUESS WHAT THEY DELIVERED THE WRONG PRINTER YET AGAIN, I TELEPHONED AND FOR THE THIRD TIME THEY DELIVERED WHAT SHOULD BE THE PRINTER I ORDERED, BUT GUESS WHAT THIRD TIME AND THEY STILL DELIVERED THE WRONG PRINTER, GET YOUR ACT TOGETHER ARGOS YOU ARE LOOSING CUSTOMERS LEFT RIGHT SND CENTER EVERY REVIEW IS OF A BAD SERVICE AND NOT RECEIVING THE ITEMS YOU HAVE ORDERED, EMPLOY STAFF… Read Full Review

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★☆☆☆☆

“Failed delivery and awful customer service”

Written on: 05/01/2018 by astrallas (1 review written)

I bought a vacuum cleaner in Argos but they messed up with the delivery. They texted saying that the delivery was on its way but it never arrived to my house. After more than 20 phone calls, they said that the vacuum cleaner was delivered to my address and that the delivery receipt was signed ... (that is impossible because I was at home that day)They told me that there was nothing else they could do for me and invited me to contact my bank in case I wanted to cancel the payment. Thank you… Read Full Review

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★☆☆☆☆

“Bad web / customer services ”

Written on: 28/12/2017 by glReeves1986 (1 review written)

Couldnt put anything in my trolly for 2 days. Had to call upmand order over the phone. 2nd time i wanted to order it still wouldnt let me. Called up and they put me through to the tech team and of course it was boxing day and no one there which im sure they knew this just passing the buck bad bad services… Read Full Review

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★☆☆☆☆

“worst service everrrrrrr!!!!!!!”

Written on: 02/12/2017 by monikajahn (1 review written)

since September trying to get delivery charge refunded for faulty items, been told on several occasions that has been dealt with, its now 1 December and delivery charge still outstanding on my account , a moment ago been told its been processed 14 Sept , what a useless service, wont call it customer service as there is none within this company, mess between departments , staff have no clue what they advise on, every member tells you a different info, will not be shopping there… Read Full Review

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★☆☆☆☆

“Beware - NEVER use their delivery service!”

Written on: 27/10/2017 by Chandlerde1992 (1 review written)

If they deliver your order to the wrong address you will never see your goods or your money again. They will be extremely rude, off-hand and utterly intractable and refuse to do a thing about it. They will also accuse you of dishonesty when you complain about it and say you did not receive your order. Even contacting the directors of Argos or Sainsbury's directly is utterly fruitless - leaving you the only recourse to take the matter to the small claims court. They bet on you not doing that so… Read Full Review

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★☆☆☆☆

“Shocking Customer Service”

Written on: 25/10/2017 by carolinenc (1 review written)

Don't buy flat back furniture from Argos. I bought 2 cabin beds from Argos and both had faulty pieces leaving the middle shelf wonky. These were the first pieces to be fitted and the problem was only apparent once the beds were fully glued and fixed. I was given three options - take the beds apart and repack them. Argos would then send out 2 new beds - leaving my kids sleeping on the floor. These beds weigh 70kg and I had drafted in outside help take them up 2 flights of stairs and put them… Read Full Review

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★☆☆☆☆

“BUYER BEWARE”

Written on: 20/10/2017 by Atkinson486 (1 review written)

I bought an Alba phone ( made for Argos ) in December - it hasn't lasted a year !! It developed 3 faults - and wasn't usable. I had never dropped it, screen wasn't marked etc.. I took it back and got told that they don't sell that model anymore, so refused to replace it. - All I was offered was a refund or another lower spec phone for which I would have to pay extra !!!They refuse to replace it with the same model. Apparently they revamp these phones regularly and change catalogue numbers so… Read Full Review

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★☆☆☆☆

“Same day delivery is a joke! Can't even turn up day after”

Written on: 14/10/2017 by Hevs2017 (1 review written)

Order an item lunchtime and tried for same day delivery. Not available to went for next day 7 to10 am slot. 10oclock came and went still no delivery, email, ping, meggage, phone call nothing. Contacted on live chat and told it'll be delivered AFTER 7pm. So the 7 to 10 pm slot which is totally unacceptable to me, will not be in any event. Attitude was well that's it take it or leave it! I chose to cancel and to add insult to injury it'll take SEVEN DAYS to refund my money… Read Full Review

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★☆☆☆☆

“My delivery was delayed by 2 hours”

Written on: 11/10/2017 by Kirkland202 (1 review written)

My delivery was delayed by 2 hours. The initial delivery had a 4 hour window which meant I had to wait at home 6 hours for my delivery! Just what I wanted to do on a Sunday! When the delivery finally arrived it contained the wrong parts. I now have to wait another 3 days for the correct parts, which Argos are kindly sending by Royal Mail. Considering it was their error the very least I would have expected was for the parts to be sent by courier next day delivery. The customer service team I… Read Full Review

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★☆☆☆☆

“Poor all round”

Written on: 16/09/2017 by Zayneb281 (1 review written)

Bought a table and chairs just over a year ago where all seats have now cracked underneath, not only is this acceptable to Argos as the product is over a year old they have no record of delivering to my house ever despite 3 deliveries, 1 return and 1 replacement part. Absolutely shocking if I am purchasing an item such as a dining table and chairs I expect it to last more than a year. Sorry Argos youv've lost my custom… Read Full Review

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★☆☆☆☆

“Daughter due baby and no furniture,so disappointed and...”

Written on: 13/08/2017 by V11cut (1 review written)

I have been using Argos for many years and have always been very pleased with the products and service ,but this time we have been a little disappointed.My daughter ordered her nursery furniture which should of been delivered on the 4th Aug ,we had a text saying delivery will be 845 , the delivery driver went to the wrong house ,when I finally got through to the driver he was out of the area,I said your joking you could not be that far away ,my daughter was gutted .i then called Argos and said… Read Full Review

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★☆☆☆☆

“Customer lack of service”

Written on: 28/07/2017

Final straw with Argos Some time ago purchased a mattress with them waited six weeks for the wrong size to turn up cancelled order placed order with another supplier correct mattress turned up one day later even before Argos had collected. Swore I would never use them again. But no over time I Forgot and placed an order for collection from local store Checked it was in stock and available mistake was thinking will buy it online. Paid thinking it will Show store for me to confirm. No sending me… Read Full Review

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★☆☆☆☆

“Forgot to put item on lorry”

Written on: 29/06/2017 by rutlandandy (1 review written)

I ordered a washing machine for my daughter on the basis that Argos was reliable – first error of judgement! It all went through ok at first, machine ordered, you contacted daughter to agree delivery day (we had to pa for delivery), but then it all goes wrong. Lorry appears on delivery day, but the warehouse had not put the machine on the lorry but had their address as a drop off. Daughter took a day off unpaid as she was desperate for the machine, but it was wasted. She had to wait a… Read Full Review

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★☆☆☆☆

“DO NOT BUY FROM ARGOS!!!!!!”

Written on: 23/06/2017 by molly.daly (1 review written)

Six month ago I purchased a wardrobe from Argos, after building this wardrobe I noticed that the screws which had been sent out for the draw runners did not have the thread carved into them, so therefore I was unable to screw the draws on. Since then I have phoned up the customer service team multiple times and asked for the correct screws to be sent out. Argos have failed to have the competency to be able to do this. I asked to speak with the manager on a number of occasions and have been… Read Full Review

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★☆☆☆☆

“Totally Unbaleavable,and that was after my compaint...”

Written on: 22/06/2017 by JaidaVargas (1 review written)

Over a week ago I purchased a Washing Machine (Russell Hobs Slate Black) @ £369.99 paid for in cash. (UPDATE TO THIS COMPLAINT, AT THE BOTTOM) Less than 24 hour's later the same item drops in price, I asked staff if I could get my old machine recycled. Rather than a refund... Long story short, NO ... I would have to cancel the order (inc Delivery) and then start all over again. I did not want to go to all this hassle for £20, so as long as I got what I have ordered then OK ... But guess… Read Full Review

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