Abebooks Reviews - www.abebooks.co.uk

★★☆☆☆
1.9 / 5
30% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Review Centre also have thousands of book reviews and magazine reviews. Why not write reviews of the books and magazines that you have read, or use the reviews we have to help you with your next purchase.
? Ask our helpful community of experts about this product or company
Abebooks - www.abebooks.co.uk - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

★☆☆☆☆

“Irish Bookseller (Maine)”

Written on: 23/04/2020 by Haleyvr214 (1 review written)

This is a review for Irish Booksellers who sell through Abebooks, not Abebooks itself (which is generally excellent). Beware! Do not buy from thm! Purchased book through Abebooks sold as 'new', but received filthy battered copy. Seller kept promising partial refund that never materialised - as a way to spin-out process until Abe closes case. Clear from multiple online reviews this is a standard practise from merchant (in addition to even worse tricks). If you have already bought before reading… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Avoid like the plague!”

Written on: 01/08/2019 by Iliad (1 review written)

 Avoid like the plague! Book arrived late. When I queried it, and ever since on many occasions, they refuse to even address, never mind answer my questions! And they even have the unmitigated gall to claim "We are not willfully withholding any information"! This is nothing less than a bald-faced story! They refuse to listen, e.g. at no time did I ever tell them I had not received the book. The persistently chose to ignore that and now, after many weeks and many emails repeating myself, they… Read Full Review

Report this review
Was this review helpful? 1 0
★☆☆☆☆

“appalling customer service”

Written on: 26/09/2016 by Madalynn330 (1 review written)

I ordered a book which was quoted as 1-3 days expected delivery. After 7 days, without any communication from Abebooks, I emailed for an explanation. I was told that the book had been sent 5 days after ordering, and delivery would be another 1-3 days. The reply also suggested that I should wait 12 days before contacting my local sorting office. Surely it is up to Abebooks to do the enquiries, not me. What appalling service. Naturally I will never ever deal with Abebooks again… Read Full Review

Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Unfair ”

Written on: 07/06/2016 by Riledup (1 review written)

BE WARNED If the seller sends the wrong or damaged book, you will get a refund - but not the full cost of the return postage. Only a sum equal to the sellers declared cost of sending will be given - and since that is very often below the true cost of postage, you will be out of pocket. Two books returned to Germany because of failures by the sellers cost me £11 for the privilege - and a refusal to even reply to my appeal against the unfairness. I was a very prolific customer - but no more… Read Full Review

Report this review
Was this review helpful? 1 0
★☆☆☆☆

“hell lot of delay, poor customer support, no refund...”

Written on: 10/01/2016

dey don't care if amount is paid...I ordered a book and waited for the same for 22 days nd yet not delivered. customer support says to talk with the bookseller dey cant help...wen it comes to refund then no process at all… Read Full Review

Report this review
Was this review helpful? 1 0
★☆☆☆☆

“no customer service”

Written on: 18/12/2015 by CarlDF (1 review written)

I ordered 2 hard back books from 2 different sellers via ABE books - both sellers sent me 2 scruffy paper back books. ABE were of no use whatsoever in obtaining a refund… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Stay clear of Abe Books”

Written on: 12/02/2015 by RamonWright233 (1 review written)

I opened an account and ordered two books at the start of the year. The first book never turned up and the second was so damaged (looked like it had been chewed by a dog) that it could not be read. When I try to contact Abe they just wash their hands of the situation and tell me to speak to the sellers who never respond… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“abebooks.co.uk - avoid this rip-off website”

Written on: 05/07/2014 by christej_01 (2 reviews written)

Do not even think about buying a book from this company if you not want to risk wasting your money and time. The book descriptions are misleading - not accurate or honest. "Excellent" could mean a battered ex-library copy with a torn and creased cover and the first page missing. "Buy with confidence" could mean you will get a book with the front photo page half ripped out and also a worn ex-library copy. You will not be told whether a book is an ex-library copy. Customer service is very poor… Read Full Review

Christej_01's Response to christej_01's Review

Written on: 22/07/2014

Postscript: Abebooks customer service finally did sort out the problems - more than 5 weeks after first being notified - by refunding the cost of misleadingly described books. As a customer, I feel that it should not have been so difficult nor have taken so long to solve problems that should not have occurred in the first place. Definitely still a case of "buyer beware".

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★☆☆☆☆

“Your books might not arrive at all.....”

Written on: 08/06/2014 by LandenMcGrath (1 review written)

I desperately needed two books for my course. After over two month neither have arrived (the estimated delivery was two to five working days). The sellers have yet to reply to the three emails I've sent. They probably weren't even dispatched. I was able to have the books transferred to my nearest provincial library in half the time. The prices look good, but you risk loosing your money… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Take your money and doesnt ship products”

Written on: 03/02/2014 by rawoke (1 review written)

I've ordered via them on the 4th of Jan They took payment but can't proof they have send my parcel No tracking number No parcel number It's been 12 days after expected delivery. They just throw their hands in the air and claim is not their problem !!! … Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Excellent cheap books”

Written on: 25/04/2013

I use abebooks regularly. It's a great marketplace for second hand books at fantastic prices. Book prices are so low, you can justify a few quid for postage. I have used various suppliers on there and all have been accurate and reliable. Must have bought over 100 books over five years and never had a problem. It's simple and effective to search, maybe the basic looking user interface puts some off? I have never written a review before, stumbled upon this review page and was very surprised at… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Do not waste your money”

Written on: 09/04/2013

Never again will I order from this company, two books ordered one arrived the other didn't. They refused to do anything about this said it was up to me to chase it up. Do not waste your money with this company… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“USE AMAZON ABE BOOKS ARE A WASTE OF SPACE”

Written on: 01/03/2013 by Stickypudding (1 review written)

AFTER 10 DAYS THE BOOK STILL DID NOT ARRIVE. ABE BOOKS OR THEIR SUPPLIER DID NOT ANSWERDID EMAILS. ALL BOOK DID NOT ARRIVE ON LATEST DATE GIVEN COULD NOT APPLY FOR REFUND FOR ANOTHER 7 DAYS HAD TO PURCHASE ANOTHER FROM AMAZON, SPOKE TO SUPPLIERS WHO SENT BOOK 1ST CLASS FOR NEXT DAY DELIVERY… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Misrepresents Books”

Written on: 14/12/2012

Bought a book that I thought was the full blown version, only to find that it was a World Books day £1.00 version. So I paid £3.61 for a book that originally cost £1.00. Not sure how they justify the postage cost of £2.99 - would have seemed reasonable for the full version. I could not see anything in the advert that told me that this was the World Books version… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Happy customer”

Written on: 17/03/2012

I thought I'd tak a risk with this company, after the negative comments I thought it must be terrible. But I was pleasantly surprised, the book I wanted was available second hand for £4... Accurately described and in good condition. I places the order and it was delivered in the 4working days as advertised. I did however make sure that I purchased from a uk book seller as the negative reviews seem to be mostly over international sellers.. The one I used was Brit Books uk. Overall, very pleased… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“bad”

Written on: 10/10/2011 by aaaaaaaaaaa (1 review written)

Some of the shops is terrible they promise to send it at 25 September 2011 but its up to a week already and they said that the package is lost others said that there is a delay another said that the books is damaged etc. so, i ask for a refund but i'm not sure if they really send the money. but some shops is good they send the package in good condition… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“misrepresents book for sale”

Written on: 22/09/2011 by derfice (1 review written)

i recently bought a brian plummer book (polly) which i have been looking for. i wanted the hardcover edition and was pleased to find it on Abebooks site at a price of £ 21 odd. this seemed a reasonable price until i received the book and found that it was the softcover version which can be purchased anywhere for less than £ 10. i contacted abebooks and, to be fair, they asked me to return the book and they would refund the cost. a few days later they contacted me and said that they had… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Excellent service and choice of books”

Written on: 17/09/2011 by el160 (1 review written)

I had been looking a while for a couple of books and unexpectedly found them both on the AbeBooks.co.uk website. I was mindful of the mixed reviews but decided to order anyway. I'm so glad I did. The first book arrived the very next day (from Robb Inn Bookshop). The other book (from Ystwyth Books) arrived just a few days later. Both books were exactly as described. … Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Do Not buy from these people they are unreliable”

Written on: 07/08/2011 by lindanelson (1 review written)

I ordered and paid for my book on 21 June, when it still had not arrived by 14th July I tried to contact them by e-mail. I an got automated respoinse saying they were habing problems with the post and it would be another 3-4 days. After a week it had still not arrived. I have been trying to contact them since then and receive only automated e-mails saying they have forwarded my messages to the bear book company supplying the book. I e-mailed them directly explaining what has happened and… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“The Book Nexus”

Written on: 23/06/2011 by billxlinton (2 reviews written)

The book came on time and in perfect condition. Overall I was happy with the transaction. I feel pretty good about what I got for the price. I will probably be shopping here again soon in the future. The book that I got was good, although it went on a little longer that I wanted it to. The service from the store was excellent however and I will be a repeat buyer… Read Full Review

Report this review
Was this review helpful? 0 0
overview