Amazon Reviews - www.amazon.co.uk

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★★★★☆
3.8 / 5
75% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Either fraud or compleye incompetence ”

Written on: 21/12/2017 by Therealcaroline (2 reviews written)

My six year old son was desperate for a really big toy penguin for Christmas. The one he wanted- Ty beanie boo Waddles 70cm- was sold out everywhere as it seemed lots of kids wanted an enormous cuddly penguin for Christmas. Then, I found Amazon had one in stock. It was £20 more than the usual price, at £78, but I bought it anyway as I was desperate. The order number was 205-0667136-7982753 When it arrived, they'd sent me a miniature penguin that usually costs about £8. I don't know if it's… Read Full Review

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★★★★★

“Great Service”

Written on: 09/12/2017

Received the package on time. Great service all around. Would recommend using this service again… Read Full Review

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★☆☆☆☆

“Customer Service And Delivery Not In Sync ????”

Written on: 05/12/2017 by Alfonz (1 review written)

Order showed up on account as "Delivered To Resident". No one in household received or saw any delivery. 5 phone calls later they are sending me out a replacement. I will believe it when I see it. I have twice been told it has been scanned in error and it is getting delivered tomorrow. They checked with Amazon Logistics who verified this, allegedly????? Another phone call and I was put on hold then cut off and then there was the time I was cut off all together for daring to ask to speak to a… Read Full Review

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★★★☆☆

“Constant delivery problems”

Written on: 02/11/2017 by johnRC9 (4 reviews written)

I have been using Amazon Prime for a number of years but this past years I have had poor delivery occurances.Only .Yesterday was the third time in the last last 9 or 10 weeks that Amazon have failed to deliver on time.I took delivery of 1 item yesterday when in fact there shoul have been 2 items arriving in the same order.I have yet to find out why from Amazon Customer Services.But usually all you get is an apology and occasionally they extend your annual period by One month but that does not… Read Full Review

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Shass's Response to johnRC9's Review

Written on: 10/11/2017

Exactly the same here. Tracking information given so you stay in and wait and wait. Waste of a day as they wait until after the time given to tell you its not turned up. Amazon is rapidly turning into a customer service disaster. I have now cancelled my late order and am off to but it from a store. Have to drive but at least I can have it.

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★★★★☆

“Palm Petting Book”

Written on: 17/10/2017 by T018435w (1 review written)

An enjoyable read perhaps a little repetitive but a valuable insight into the necessary features required to have the chance of finding the right partner for relationships… Read Full Review

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★★★★★

“DMS Infosystem”

Written on: 07/08/2017 by prinkss (2 reviews written)

They were always very responsive and very collaborative. Good Friendly Work environment with projects on various industry. So there is a lot of scope to learn… Read Full Review

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★★★☆☆

“Amazon, you have disappointed me”

Written on: 03/08/2017 by sundusfarrukh (2 reviews written)

Ok, I used to love amazon! Did all my shopping from there once. But nowadays, things have gone downhill. Esp in the UK store. The website seems to be a bit slower, I can't trust the reviews anymore (esp the ones that are not verified) and the UK store is much more expensive than the US ones! I was looking at laptops and the exact same laptop in the US amazon was around a $1000, but the same laptop in UK was 1350 POUNDS.. Even if it was a 1000 pounds, that would have been expensive due to… Read Full Review

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★☆☆☆☆

“Protect properly your Customers from  Amazon Market...”

Written on: 29/07/2017 by Hopkins487 (1 review written)

Letter to The Chief Executive  Amazon UK  Dear Sir Please Value your Loyal Customers and Protect us from your unscrupulous Market place sellers of Amazon. Leaving us beleaguered Amazon customers the upset of trying to get support from your Philippines call centre which creates yet more distress when we are met with indifference! Today I found out the item I purchased yesterday (28th July 2017) from a Market place seller of Amazon put that it was Delivered on the 18th July 2017 some… Read Full Review

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★☆☆☆☆

“Rip off amazon”

Written on: 13/07/2017 by Hayneseo400 (1 review written)

Be very careful what you order from Amazon their goods are shoddy, they lie to customers and never take responsibility their customer service is atrocious. They are under investigation at the moment and also this so called prime day is laughable the offers are rubbish… Read Full Review

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★☆☆☆☆

“Stolen parcel?”

Written on: 05/07/2017 by Crossperson1480 (1 review written)

I waited in all day for my parcel worth £300 to arrive with Amazon Logistics courier service. I tracked the delivery so knew it was on its way, well at least thats what I thought. At 4 pm it showed as delivered. Not just delivered but delivered to me in person! I only have one other neighbour and my windows overlook both properties and the drive so I know that this has not been delivered to someone else. Eventually managed to get through to someone in another country who I struggled to… Read Full Review

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Alfonz's Response to Crossperson1480's Review

Written on: 05/12/2017

I have had a similar experience. 5 phone calls later they are sending me out a replacement. I will believe it when I see it.
I have twice been told it has been scanned in error and it is getting delivered tomorrow.
Another phone call and I was put on hold then cut off and then there was the time I was cut off all together for daring to ask to speak to a manager in the UK.
Calls come up Dublin but are actually India, Philippines, Malaysia, etc.
Never again!!!!!!!............

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Crossperson1480's reply to Alfonz's Comment

Written on: 05/12/2017

Sorry to hear that.
I did get replacements sent but you guessed it.... not on the day it was meant to arrive!
Again I waited in and then 8t turned up the next day.
Shocking service.
I won't use them again.
I hope you get your order :-)

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Alfonz's reply to Crossperson1480's Comment

Written on: 06/12/2017

Thanks. Fingers Crossed.

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Alfonz's reply to Crossperson1480's Comment

Written on: 06/12/2017

Thanks. Fingers Crossed.

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Read 4 Comments
★★★☆☆

“Issue with delivery”

Written on: 28/06/2017 by tsAllen175 (1 review written)

I'm an Amazon Prime customer, and my first order was a bit of a disaster. First they said they had delivered it, they had not. Then they said they had left it next door, they had not. Then they confirmed delivery for the following day, which was late. It was a frustrating process but I did get my delivery in the end… Read Full Review

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★☆☆☆☆

“Don't bother with reviews on Amazon!”

Written on: 23/06/2017

Amazon UK has sent me repeated e-mails requesting reviews for items I have purchased. However,a number of times when I have left a negative review (because an item has been incorrectly advertised, or something has been wrong), they have not allowed the comment to be published! I have revised comments to ensure that nothing could be deemed as inappropriate, inflammatory, libellous, or any other legitimate complaint, yet, STILL they have refused to publish my comments. So much so, at one point… Read Full Review

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★★★★★

“Great service as always”

Written on: 15/05/2017 by johnrod440 (8 reviews written)

They have literally everything you would need. Prices are normally cheaper than anywhere else. Plus delivery is very quick. What more could you want!… Read Full Review

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★☆☆☆☆

“They've started banning books that challenge Zionist...”

Written on: 19/04/2017 by Maritzas67 (1 review written)

I read somewhere that Amazon started banning books (over 80 now) by scholars and historians who have challenged establishment accounts of, for example, the holocaust. This fact alone has led me to stop using Amazon on principle. If they can now censor free speech - particularly free speech that has volumes of evidence to support its claims - then Amazon are not worthy of my money. Be careful who you give your hard-earned money to… Read Full Review

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★★★★★

“Favourite dep store”

Written on: 07/03/2017 by AntonySantos (1 review written)

This is my favourite department store online. You can always trust them if you need quick and professional delivery… Read Full Review

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★★★★★

“An incredible service”

Written on: 06/02/2017 by Feema (1 review written)

Quite incredible. You can shop for food in certain areas and its with you within 2 hours. Which is not much longer than it would take me to get to the shop and back. Plus it's cheaper than going to the shop. Amazing. … Read Full Review

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★★★★★

“Always prefer purchasing my items from amazon”

Written on: 23/01/2017 by 4jack4gilliet4 (4 reviews written)

Dont think I have ever had a single problem that their customer service cant fix. I happily pay a fraction more to get my items from amazon especially now that they have prime tv/music/delivery… Read Full Review

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★★★★★

“Great service”

Written on: 18/01/2017 by Ramirezyh238 (1 review written)

Had issue with not being able to add a 'free' pack of biscuits to my 2h delivery slot... this was due to the fact I emailed them 1h befor it was due to arrive which it was obviously not going to happen... regardless of this and due to not being able to fulfill my request they gave me 5 pound voucher for basically nothing... Amazon are so good with customers and not just because of this... they have been great everything and this works well… Read Full Review

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★★★★★

“Was accurate”

Written on: 13/01/2017 by omb_111 (2 reviews written)

I order stuff yesterday and got it today. Perfect happy all around, have to say I mistakly order wrong delivery it's was very easy cancel my order and re-order no time waste or any hustlers like other UK base businesses. Perfect so far so good 5 stars… Read Full Review

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★★★★☆

“Good Experience ”

Written on: 10/01/2017 by installmentloansau (1 review written)

Amazon always bring me a lot of fun and good shopping experience… Read Full Review

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