Amazon Reviews - www.amazon.co.uk

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★★★★☆
3.8 / 5
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  • Value For Money

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Latest Reviews

★★★☆☆

“great”

Written on: 27/04/2018 by ocKeller1945 (1 review written)

i purchased a garden set in 2016. The item was supposed to be wood and of good quality. The table and chairs are flimsy, ..of the 6 chairs, 2 are left . Very disappointed… Read Full Review

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★☆☆☆☆

“Can't be trusted”

Written on: 19/04/2018 by Ahmedd286 (1 review written)

Their next day delivery can't be trusted. So why pay for PRIME? Shop elsewhere is my advice. They are also more expensive on even the basic products. The items they sell which oftentimes is FBA, are used or in a poorly packaged condition not even suitable as a gift. If buying on Amazon, make sure you check other websites first before completing your purchase. I have bought a few and returned a few as these were not fit for purpose. Stay away from Amazon if you can… Read Full Review

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★☆☆☆☆

“DELAYED CHRISTMAS PRESENT”

Written on: 06/02/2018 by JayceDominguez (1 review written)

Ordered a Ninja Turtle figures for Grandson - got 3 but Michaelangelo was then out of stock (not indicated at the time of order) Never got it for Christmas & delivery was expected January!!! Today (February 3rd received email saying this order has an 'unexpected delay' and delivery could probably be Feb or March 2018!! OK have cancelled but what's going on???? Could have got it elsewhere in December and not disappointed my Grandson… Read Full Review

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★☆☆☆☆

“AMAZON RUINED MY CHRISTMAS - DO NOT TRUST AMAZON PRIME...”

Written on: 04/02/2018 by joelarnold (1 review written)

In relation to Order # 205-8187368-2071530: On 18th December I placed an order with Amazon for around £250 worth of items using their Prime 'Guaranteed Next Day' delivery service. The order consisted 11 different items (a range of toys and other gifts bought for Christmas to give to family and friends). Amazon in the past have been a very reliable and reputable company with exemplary customer service so I felt that this was a convenient and safe option to make sure I had everything arrive in… Read Full Review

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★☆☆☆☆

“DONOT ORDER FROM AMAZON”

Written on: 04/02/2018 by lbHale424 (1 review written)

Donot order from amazon i ordered a present for my granddaughter’s first birthday and paid for it but the never told me it was out of stock so eventually i finally got my money back but days later after doing my online banking they had gone and taken the money again for the present that was cancelled and i never received out of my bank account without my permission, buyers be warned they can take money out from your account like they did to me days, weeks or even months later im taking… Read Full Review

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★★☆☆☆

“Poor service getting worse”

Written on: 01/02/2018 by Fatbloke11 (73 reviews written)

I have been an Amazon Prime subscriber for years- so many I have forgotten. I use Amazon as my primary goto place when I want something. I would be what they consider a heavy user. The service they offer is a next day delivery service and this is great- click and order next day it arrives. My last three orders have been a nightmare- when you get a delivery day and a tracking number you expect them to work. When you look at the tracking once it goes to out for delivery that's it no more… Read Full Review

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★★★★☆

“Good service”

Written on: 25/01/2018 by 225Dillon (1 review written)

Good service, very wide product range and delivery overall. Prime service is really good value. Surprisingly not always the cheapest though. Also , they are not very good at consumer electronics such as iphones and PCs. Sometimes their website, which shows tracking of delivery is not always accurate in relation to the timings. Few small issues, hence 4 stars. … Read Full Review

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★☆☆☆☆

“Either fraud or compleye incompetence ”

Written on: 21/12/2017 by Therealcaroline (2 reviews written)

My six year old son was desperate for a really big toy penguin for Christmas. The one he wanted- Ty beanie boo Waddles 70cm- was sold out everywhere as it seemed lots of kids wanted an enormous cuddly penguin for Christmas. Then, I found Amazon had one in stock. It was £20 more than the usual price, at £78, but I bought it anyway as I was desperate. The order number was 205-0667136-7982753 When it arrived, they'd sent me a miniature penguin that usually costs about £8. I don't know if it's… Read Full Review

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★★★★★

“Great Service”

Written on: 09/12/2017

Received the package on time. Great service all around. Would recommend using this service again… Read Full Review

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★☆☆☆☆

“Customer Service And Delivery Not In Sync ????”

Written on: 05/12/2017 by Alfonz (1 review written)

Order showed up on account as "Delivered To Resident". No one in household received or saw any delivery. 5 phone calls later they are sending me out a replacement. I will believe it when I see it. I have twice been told it has been scanned in error and it is getting delivered tomorrow. They checked with Amazon Logistics who verified this, allegedly????? Another phone call and I was put on hold then cut off and then there was the time I was cut off all together for daring to ask to speak to a… Read Full Review

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★★★☆☆

“Constant delivery problems”

Written on: 02/11/2017 by johnRC9 (5 reviews written)

I have been using Amazon Prime for a number of years but this past years I have had poor delivery occurances.Only .Yesterday was the third time in the last last 9 or 10 weeks that Amazon have failed to deliver on time.I took delivery of 1 item yesterday when in fact there shoul have been 2 items arriving in the same order.I have yet to find out why from Amazon Customer Services.But usually all you get is an apology and occasionally they extend your annual period by One month but that does not… Read Full Review

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Shass's Response to johnRC9's Review

Written on: 10/11/2017

Exactly the same here. Tracking information given so you stay in and wait and wait. Waste of a day as they wait until after the time given to tell you its not turned up. Amazon is rapidly turning into a customer service disaster. I have now cancelled my late order and am off to but it from a store. Have to drive but at least I can have it.

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★★★★☆

“Palm Petting Book”

Written on: 17/10/2017 by T018435w (1 review written)

An enjoyable read perhaps a little repetitive but a valuable insight into the necessary features required to have the chance of finding the right partner for relationships… Read Full Review

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★★★★★

“DMS Infosystem”

Written on: 07/08/2017 by prinkss (2 reviews written)

They were always very responsive and very collaborative. Good Friendly Work environment with projects on various industry. So there is a lot of scope to learn… Read Full Review

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★★★☆☆

“Amazon, you have disappointed me”

Written on: 03/08/2017 by sundusfarrukh (2 reviews written)

Ok, I used to love amazon! Did all my shopping from there once. But nowadays, things have gone downhill. Esp in the UK store. The website seems to be a bit slower, I can't trust the reviews anymore (esp the ones that are not verified) and the UK store is much more expensive than the US ones! I was looking at laptops and the exact same laptop in the US amazon was around a $1000, but the same laptop in UK was 1350 POUNDS.. Even if it was a 1000 pounds, that would have been expensive due to… Read Full Review

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★☆☆☆☆

“Protect properly your Customers from  Amazon Market...”

Written on: 29/07/2017 by Hopkins487 (1 review written)

Letter to The Chief Executive  Amazon UK  Dear Sir Please Value your Loyal Customers and Protect us from your unscrupulous Market place sellers of Amazon. Leaving us beleaguered Amazon customers the upset of trying to get support from your Philippines call centre which creates yet more distress when we are met with indifference! Today I found out the item I purchased yesterday (28th July 2017) from a Market place seller of Amazon put that it was Delivered on the 18th July 2017 some… Read Full Review

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★☆☆☆☆

“Rip off amazon”

Written on: 13/07/2017 by Hayneseo400 (1 review written)

Be very careful what you order from Amazon their goods are shoddy, they lie to customers and never take responsibility their customer service is atrocious. They are under investigation at the moment and also this so called prime day is laughable the offers are rubbish… Read Full Review

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★☆☆☆☆

“Stolen parcel?”

Written on: 05/07/2017 by Crossperson1480 (1 review written)

I waited in all day for my parcel worth £300 to arrive with Amazon Logistics courier service. I tracked the delivery so knew it was on its way, well at least thats what I thought. At 4 pm it showed as delivered. Not just delivered but delivered to me in person! I only have one other neighbour and my windows overlook both properties and the drive so I know that this has not been delivered to someone else. Eventually managed to get through to someone in another country who I struggled to… Read Full Review

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Alfonz's Response to Crossperson1480's Review

Written on: 05/12/2017

I have had a similar experience. 5 phone calls later they are sending me out a replacement. I will believe it when I see it.
I have twice been told it has been scanned in error and it is getting delivered tomorrow.
Another phone call and I was put on hold then cut off and then there was the time I was cut off all together for daring to ask to speak to a manager in the UK.
Calls come up Dublin but are actually India, Philippines, Malaysia, etc.
Never again!!!!!!!............

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Crossperson1480's reply to Alfonz's Comment

Written on: 05/12/2017

Sorry to hear that.
I did get replacements sent but you guessed it.... not on the day it was meant to arrive!
Again I waited in and then 8t turned up the next day.
Shocking service.
I won't use them again.
I hope you get your order :-)

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Alfonz's reply to Crossperson1480's Comment

Written on: 06/12/2017

Thanks. Fingers Crossed.

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Alfonz's reply to Crossperson1480's Comment

Written on: 06/12/2017

Thanks. Fingers Crossed.

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Read 4 Comments
★★★☆☆

“Issue with delivery”

Written on: 28/06/2017 by tsAllen175 (1 review written)

I'm an Amazon Prime customer, and my first order was a bit of a disaster. First they said they had delivered it, they had not. Then they said they had left it next door, they had not. Then they confirmed delivery for the following day, which was late. It was a frustrating process but I did get my delivery in the end… Read Full Review

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★☆☆☆☆

“Don't bother with reviews on Amazon!”

Written on: 23/06/2017

Amazon UK has sent me repeated e-mails requesting reviews for items I have purchased. However,a number of times when I have left a negative review (because an item has been incorrectly advertised, or something has been wrong), they have not allowed the comment to be published! I have revised comments to ensure that nothing could be deemed as inappropriate, inflammatory, libellous, or any other legitimate complaint, yet, STILL they have refused to publish my comments. So much so, at one point… Read Full Review

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★★★★★

“Great service as always”

Written on: 15/05/2017 by johnrod440 (8 reviews written)

They have literally everything you would need. Prices are normally cheaper than anywhere else. Plus delivery is very quick. What more could you want!… Read Full Review

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