Amazon Reviews - www.amazon.co.uk

★★★★☆
3.7 / 5
74% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Read and write reviews of Amazon one of the largest shops on the Internet. If you have used Amazon.co.uk in the past to buy books, CDs, Video Games, electrical equipment or anything else then let us know what you thought of it to help other online shoppers.
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Latest Reviews

★★★★☆

“AAmazon has been the "go to" shopping destination for...”

Written on: 10/11/2020 by robesrtwillson (1 review written)

AAmazon has been the "go to" shopping destination for many (and many foreigners as well) Americans. That's got a plus and a minus. The $25 free shipping requirement is okay, but other vendors on the web have their own shipping and return policies. Generally, the product range is enormous. Customer support is one thing that Amazon excels at. Outstanding response times and attentive to customer interactions… Read Full Review

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★☆☆☆☆

“Amazon delivery is the worst”

Written on: 24/09/2020 by thenamestevenbradleyistaken (1 review written)

Amazon couriers dump my parcel on my doorstep (which right next to the pavement) and then leave before I can answer the door. My account then shows that the "parcel was handed to the resident". Amazon delivery is the pits… Read Full Review

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★★★★★

“Best Online Shopping Site”

Written on: 11/09/2020 by TeresaDcruz (6 reviews written)

All products of amazon are good and excellent. Delivery is fast.Excellent quality products with reasonable prices. Exchange policy is also fast. Customer service is helpful and kind. Huge collection of products available to choose from. Happy customer… Read Full Review

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★★★★★

“They have everything”

Written on: 15/07/2020 by Noelosman (1 review written)

I love amazon they have just about anything you could evber want… Read Full Review

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★☆☆☆☆

“hacked money stolen”

Written on: 07/07/2020 by AllyMacLeod (1 review written)

my amazon account has been hacked money has been stolen. I eventually got through and contacted amazon they admitted this and said the fraud team would get back to me. .Heard nothing rang again they didn't know what I was talking about then I said evidence they suddenly found it and said fraud team would get in touch again .amazon you still owe me money ?? I don't trust this company with my details and money… Read Full Review

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★★☆☆☆

“Really going downhill”

Written on: 07/03/2020 by Saunders224 (1 review written)

I have been buying on Amazon for many years, I have spent thousands of pounds on there over time. But recently when buying from China I have had an awful experience. I bought Peacock feathers which were dull, dirty and full of holes. I have just received an order of what was meant to be 100 pheasant feathers and received 35! I think some of Amazons sellers are atrocious. You cannot miscount 100 and come up with 35. Usually buying from the UK is ok, but I have had orders go missing in the past… Read Full Review

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★☆☆☆☆

“Beware amazon prime”

Written on: 01/02/2020 by gannet79 (1 review written)

looking on my amazon account one night I decided to see what amazon prime had to offer and price tv etc,didnt press the buy it now button but next day received a email welcoming me to prime,furious got straight on the phone to be told that (they said they thought I had forgot to press the buy it now button) he then said they were sorry and would repay the money hich they never did,still seething a year later… Read Full Review

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★☆☆☆☆

“Beware amazon prime”

Written on: 01/02/2020 by gannet79 (1 review written)

looking on my amazon account one night I decided to see what amazon prime had to offer and price tv etc,didnt press the buy it now button but next day received a email welcoming me to prime,furious got straight on the phone to be told that (they said they thought I had forgot to press the buy it now button) he then said they were sorry and would repay the money hich they never did,still seething a year later… Read Full Review

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★☆☆☆☆

“Poor customer service”

Written on: 30/01/2020 by petejc21 (13 reviews written)

Had several parcels go missing. Also, for no apparent reason, they've taken away my ability to leave reviews. I guess because I left a couple of bad reviews for shoddy products. Customer service is non existent. Account closed. Too big for their boots… Read Full Review

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★☆☆☆☆

“There are a lot cheaper places than amazon & much...”

Written on: 30/08/2019 by swcproducts (5 reviews written)

Companies that get this big also get greedy and care very little about any one customer. Amazon is no different, its got to big to greedy and cares very little about you!! There are a lot cheaper places than amazon and much more friendlier… Read Full Review

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★★★★☆

“I use them often”

Written on: 13/08/2019 by SHOWELL65 (4 reviews written)

I have to say that amazon is very efficient and easy to use. I place an order and it's normally there the next day because I subscribe to their prime service for free delivery. Their selection is huge, so if I can't find something at the local shops, I usually can on amazon. But, I try to buy locally first, I do feel guilty about a truck driving to my house, using all that gas, just to deliver a small package. Bookstores are harder and harder to come by, such a shame, so I try to support the… Read Full Review

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★★★★★

“Good Stuff”

Written on: 11/07/2019 by tellyupdatesme (2 reviews written)

Amazon.com, Inc., is an American multinational technology company based in Seattle, Washington that focuses on e-commerce, cloud computing, digital streaming and artificial intelligence. It is considered one of the Big Four technology companies along with Google, Apple and Facebook. … Read Full Review

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★★★★☆

“Good service”

Written on: 26/06/2019 by kevin22 (1 review written)

I like the efficiency and effectiveness of amazon. I made an order for a standing fan and I was able to get it in four working days. And the fan is still in good working condition since July 2018. 

The price was affordable, the product came with a manual which guided in setting it up, I was able to track my product after placing the order, and I also got recommendation for other products. 

Amazon has been amazing and I'll recommend them to other people in the future.
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★☆☆☆☆

“Hard to Purchase Item”

Written on: 12/06/2019 by bkArnold302 (1 review written)

Amazon are the business of selling and the customer experience is very important, however when I tried this morning to buy a car bike rack all was going well until I tried to use a promotional code with my purchase. As I said all was going well and when I tried to go to final checkout, it started putting obstacles in my way. Had to resign in, confirm voucher number, card details and delivery address, then had to do it for a second time. When I entered the promotional code in again it advised… Read Full Review

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★☆☆☆☆

“Responsibility”

Written on: 09/06/2019 by 2432 (1 review written)

Approx the 24/5/2019 put a letter of complaint thorough website resolver, as phoned up amazon and got nowhere treated like a fool.Answer on resolver was I have not got a account with amazon. Wrote a letter of complaint and posted it to the London office, customer services with no answer. It seems that you at quick to sell things but not accept responsibility, when things go wrong… Read Full Review

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★★★★★

“Amazon is unrivalled”

Written on: 19/03/2019 by nickmortimer90 (2 reviews written)

How could you give Amazon less than 5 stars? You can find goods for really competitive prices, and if you choose to buy using the "Sold and Fulfilled by Amazon" then you're guaranteed to have a smooth transaction. The returns procedure using Doddle is excellent, it really is a doddle. Amazon is the benchmark for all things retail… Read Full Review

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★☆☆☆☆

“Do not trust Amazon's refund guarantee promise.”

Written on: 03/03/2019 by davebythechannel (2 reviews written)

I bought a step up power booster from Manna Enterprises through Amazon to use abroad. It did not work. I requested a return authorisation and received an email from Manna Enterprises promising a refund upon return of the item. This was return by an insured, signature on delivery parcel service which I paid for as Amazon failed in their promise to provide a prepaid label. The parcel delivery company have confirmed delivery and provided a copy of the recipient's signature and a letter confirming… Read Full Review

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★☆☆☆☆

“Yet another failed Prime delivery”

Written on: 30/11/2018 by OldWomble (34 reviews written)

Everything I order on Prime seems to get lost! Tracked a package tonight that got to within 200 meters of my house then disappeared. This is the second item to get “lost” in the last w weeks… Read Full Review

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★★★☆☆

“great”

Written on: 27/04/2018 by ocKeller1945 (1 review written)

i purchased a garden set in 2016. The item was supposed to be wood and of good quality. The table and chairs are flimsy, ..of the 6 chairs, 2 are left . Very disappointed… Read Full Review

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★☆☆☆☆

“Can't be trusted”

Written on: 19/04/2018 by Ahmedd286 (1 review written)

Their next day delivery can't be trusted. So why pay for PRIME? Shop elsewhere is my advice. They are also more expensive on even the basic products. The items they sell which oftentimes is FBA, are used or in a poorly packaged condition not even suitable as a gift. If buying on Amazon, make sure you check other websites first before completing your purchase. I have bought a few and returned a few as these were not fit for purpose. Stay away from Amazon if you can… Read Full Review

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