I feel like a moron after buying this Samsung SyncMaster 753S... I used to think Samsung products were good ... and went ahead to buy this monitor, contrary to a friend's advice ... this product has put a dent in my purse ... and they've lost a customer in me ..

The Samsung SyncMaster 753S had good colour - its brill!!

I had this Samsung SyncMaster 753S monitor for about a year and today I disposed this off. Its the worst one I ever saw. I have bought it because of the brand name but suffered like anything. The picture quality is bad, distortion appears and very frequently something or the other happens to it and I have to call the mechanic.

This is a worst brand of monitors. My Samsung Synmaster 753S is creating lost of trouble after 3 months of service. It seems one of the primary colours is missing and display is purple now. This happens so early. I doubt the real quality of these monitors.

I thought Samsung made good quality products (they are the fastest growing electronics brand in the world today) alas my Samsung SyncMaster 753S monitor lasted a mere 3 months before burning out - and I had hardly even used it! The one year guarantee basically meant nothing 'cause the aftersales service has been atrocious! I'd stay clear of this model! (theres at least 5 other ones in my local computer store waiting to be repaired!)

I appreciate a lot in buying SAMSUNG Products only because of the Trust in Quality and Service given by the company. I have been using a Samsung 14" 4Bni Monitor for the last 4-5 years. I use a Samsung CD Drive, own a Samsung 21" Colour Television (Super Horn). I have bought all these appliances from Samsung just because I feel the company is different from all other companies and does their part well in the society. I recommend to all my friends and relatives to buy Samsung Products... Now last week I bought a Samsung Sync Master 753s 17" inch Colour monitor. The day I started using the monitor I started getting problems like a glow or extra brightness with slight red colour getting emitted from the right down cornour of the screen. I reported the problem and the people who service it asked me to contact the Trichur Branch. By doing so after many service calls atlast a person came to check the problem. He deassembled the unit and made some changes in the circuitary. The next day morning I got a blurred screen I could hardly read any letters on screen. I soon contacted the Ernakulam branch for further assistance. They said I have to take the Monitor (17") from my home town Chalakudy to Ernakulam nearly 52 Kms. I did so paying a lot for the Taxi. They examined and told me that tere was some error and that they have corrected it. Now what has happened is that the picture towards the right goes beneath a darker region, which makes the slider controller etc of a notepad look slanty. I tried to make changes by altering the Geometry settings using the control pannel of the monitor. But I find that the picture moves but the black shade as if the picture tube is only displaying till that area remains the same. Sir why is it so when I bought the monitor they or the company says 2 yrs. warrenty. What meaning does this have? I asked for a replacement of the monitor as this one is brand new and I have used it hardly for a Week. They say company gives only service guarentee. If its so it should be stated to the customer that only service guarentee and not warrenty is given to the monitor before he purchases it. Please do the needful for my problem. I hope the SAMSUNG Company that I believes to be a Customer friendly would look in to their customer's problems and try to give a solution. I am totally unsatisfied with this monitor, as with in 1 week it has started giving me problems. I would like to get a replacement for this monitor. Please try to understand a customer's need and unhappiness when he gets a defective monitor that too a costly one.

The problems mentioned with the SyncMaster 753s are NOT unique. They exist in ALL of them. My unit showed a terrible vertical wave-like distortion throughout the screen straight out of the box! Also, the 753s has too much of a downward "pull" in the image exactly at the top centre. I was told that this is "normal" for a conventional CRT monitor. It does exist in the 750 also, but it is negligible. In the 753s it is nearly 1mm downward!!

I received no reply from Samsung Corporate office even after contacting them in writing through the web site. The local service centre was not sure what the problem was. I spent several hours with them at the service centre comparing different 753s pieces. I pointed out that the centre pull existed in all 753s monitors.

However, the wave distortion was unique to my brand new purchase. It was was resolved only after replacing the entire picture tube. All this within 4 days of purchase. Absolutely pitiful for Samsung.

From what I have experienced, it seems as though Samsung has found a way of forcing users to go in for the expensive flat screen CRT monitors.

On the whole, I am horrified with the whole experience. Samsung MUST replace recall all 753s monitors and replace them unconditionally.

UNLIKE ITS PREDECESSOR, THE TRUSTED 750S, THE SAMSUNG SYNCMASTER 753S MONITOR SUFFERS FROM UMPTEEN DEFECTS - HORIZONTAL SCREEN EXPANSION - YES THE SCREEN ACTUALLY EXPANDS HORIZONTALLY IN JUST UNDER AN HOUR OF USE, EXCESSIVE MOIRE ESPECIALLY AT 800 * 600 RESOLUTION (THOUGH NOT SO AT 1024 * 768).
POOR SERVICE AND WORKMANSHIP - SAMSUNG'S NEHRU PLACE(DELHI) SERVICE CENTER HAD NO CLUE AS TO THE CAUSE OF THE PROBLEM AND HAD TO BE INSTRUCTED BY THEIR BOSSES IN KOREA TO RECTIFY IT- EVEN THEN ONLY THE SEVERITY OF THE PROBLEM DECREASED.
Don't GET ME WRONG - I'M NOT AGAINST SAMSUNG, INFACT THEIR HARD-DRIVES ARE NOW BETTER AND MORE RELIABLE THAN SEAGATE HARD-DISKS.
SAME FOR THEIR CONSUMER ELECTRONICS PRODUCTS.
BUT BE WARNED THOUGH, SAMSUNG MONITORS AND OTHER IT PRODUCTS, MADE IN INDIAN FACTORIES, HAVE A VERY HIGH FAILURE AND MALFUNCTION RATE. (HARD-DISKS AND OTHER SUCH STUFF IS MANUFACTURED IN KOREA - FOR GOOD REASON).
(THE 750S WAS NEVER FULLY MANUFACTURED IN INDIA)
GO FOR THE LG FLATRON 795+/775+ - IT'S PRICEY BUT YOU GET WHAT YOU PAY FOR.