Tesco Car Insurance Reviews - wwww.tescobank.com

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★★☆☆☆
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Latest Reviews

★☆☆☆☆

“Tesco car insurance Never use them”

Written on: 16/09/2021 by Elian435 (1 review written)

Tesco car insurance are the worst i have ever dealt with. 1st There approved repairer was telling me he had done a full easement in 3 minuets I then told Tesco I wanted to use my own repairer. 2nd There did not like the price so sent a independent engineer to view the car, he is employed by them to down grade the repair. Mercedes say the bumper is not safe to repair Tesco don't care just get it painted. A bumper is there for the drivers protection. Tesco don't care. 3rd The curtesy car they… Read Full Review

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★☆☆☆☆

“Firstly, the price of the insurance with breakdown...”

Written on: 25/08/2021 by CierraPowell (1 review written)

Firstly, the price of the insurance with breakdown cover went up to over £1200.00 pa. That for a Peugeot 206 1.12 Litre engine. And I have over 9 years no claim bonus, 16 years without a claim. I really shouldn't have let this slide over the years given the price. The car has now been scrapped. Called Tesco Bank to cancel policy and they slapped on £92.70 in cancellation charges. Do yourself a favour shop around on comparison sites… Read Full Review

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★☆☆☆☆

“Not worth using Tesco car insurance”

Written on: 13/08/2021 by Se77 (1 review written)

Data used to determine speed is faulty and they will not update to correct. This is resulting in endless automated emails, overpayments, threat of cancelled policies, and stress. When they know a 70mph road has been classed as 30mph incorrectly by their system it is highly dangerous to expect the young driver to drive 30mph and they to not correct this. It is acknowledged there are faults with the black box and they are taking money by false pretence. … Read Full Review

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★☆☆☆☆

“Renewal procedure”

Written on: 28/08/2020 by Rileycn328 (1 review written)

Firstly, no claims were made so can't comment on this I received my renewal invitation which was 14 days prior, straight away I noticed a increase and shopped about, straight away I had quotes £60 cheaper Tescos have you on auto renewal so will hope you leave things to the last minute... Don't!!! To cancel you must follow a link,You can't just clk a button this is where they make it as difficult as possible You have to download a form which you can't fill in online, You must print said form… Read Full Review

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★☆☆☆☆

“Awful service. Do not use”

Written on: 19/06/2020 by Tuckera1955 (1 review written)

Absolutely awful service from start to finish. Tried to make me claim twice and pay 2 excesses after the boot lock was damaged due to glass after someone smashed my back windscreen. Couldn't get through on the phone on a Sunday as they are closed and then no one calls you back. Two advisors were very apologetic and friendly but the 3rd was absolutely useless, uninterested and a waste of time. Will not be renewing with them and won't be renewing my house and pet insurance and mobile contract… Read Full Review

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★★★★★

“Car insurance ”

Written on: 28/03/2020 by RemingtonO'Brien50 (1 review written)

I have had insurance policy with Tesco bank insurance for 2 years. I am very happy with the company; price and customer service. I would definitely recommend this insurance company to and customer. I have recently been involved in an accident and would like to thank the company for the help , support and stress free experience. Truly satisfied with the company. … Read Full Review

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★☆☆☆☆

“rubbish web site”

Written on: 17/03/2020 by fairyknowe108 (1 review written)

In trying to access my new insurance documents I have been driven daft by the site. Once you register you are encouraged to visit My Insurance. This only provided details of a previous policy now cancelled but no details of the current policy. I have been in and out of the site, changed my log in details but no success. No details either of a telephone help line… Read Full Review

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★☆☆☆☆

“Got renewal gone from £400 a year to £1200 this...”

Written on: 17/04/2019 by Alivia426 (1 review written)

Got renewal gone from £400 a year to £1200 this year. No points 6years no claims and try to sort it out. Was a waste off time… Read Full Review

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★☆☆☆☆

“Don't go near them, they added RAC cover on the...”

Written on: 24/03/2019 by Barney38 (1 review written)

Don't go near them, they added RAC cover on the renewal which we didn't want, then when we cancelled the policy 2 months into the year, they said we wouldn't get any refund on the RAC cover but the cover would be cancelled too, so had to pay £80+ for 2 months cover. This sort of thing shouldn't be allowed, if the government make us have insurance then they need to police the insurance companies better to make sure they don't treat the public like this. STAY WELL AWAY!!!… Read Full Review

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★☆☆☆☆

“I had my car written off back in Nov after an accident...”

Written on: 18/02/2019 by McKee42 (1 review written)

I had my car written off back in Nov after an accident which was not my fault. I was then told that I could not cancel my insurance and had to continue paying until the term finished. Not happy but agreed. I then got a text about 2 weeks ago saying I got a red score for speeding even though I do not own the car. I went on to email them to tell them I do not won the vehicle to which they seem shocked and told me to cancel as it was illegal to keep a policy going on a car I do not own! They knew… Read Full Review

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★☆☆☆☆

“Trapped financially AVOID”

Written on: 21/01/2019 by Lacey175 (1 review written)

Tesco Box Insurance - wouldn't ever shop with Tesco again for this reason. Took out a 6000 mile policy and have been paying for Top up miles as job circumstances changed and needed to drive more miles... worked out how much I've paid totalling £2,300!!! Rang to cancel and for a refund of the 6 months cover I haven't used and Tesco claim I've paid for my 6000 miles policy and as gone over I'm not due any refund. So in total I've paid £2,300 for 6 months car insurance!!!! Do NOT get Tesco Box… Read Full Review

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★☆☆☆☆

“Do ot touch”

Written on: 25/09/2018 by JanetKennedy (1 review written)

Claims process is awful. Multiple excuses. Rude and obstructive staff with the occasional ok one. Each staff member gives you different answers. Left on hold for hours with no resolution. Mess up regularly couldn't organise the proverbial party in a brewery. Up to 10 hours on the phone and on hold and so far nothing sorted at all. Will mark you at fault if someone drives into you if they have a more expensive car. Will make you chase up your own loses with the other insurance company as in… Read Full Review

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★☆☆☆☆

“Got my car insurance from tesco october 2017 04 Volvo...”

Written on: 12/09/2018 by StephenHulme (1 review written)

Got my car insurance from tesco october 2017 04 Volvo V70 D5 163 bhp cost £209 great,car went for scrap june 2018 bought a replacement 2002 Volvo V70 D5 163 bhp same car but 2 years older informed tesco change of car that will be £63 sir WHAT ITS THE SAME CAR BUT WORTH LESS ok paid it,october renewal price £650 Stuff that got a price from a decent insurance company of £320 so much for customer loyalty… Read Full Review

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★☆☆☆☆

“Worst website ever”

Written on: 15/07/2018 by DEMorrison (1 review written)

All I wanted to do was print my car insurance details from the link in the email I received. 2 hours later I have still not accomplished this. I am dizzy with the circles this useless website has sent me round in, and no doubt I will be penalised for not signing the agreement. Terrible… Read Full Review

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★☆☆☆☆

“Worst Service i have ever had - DO NOT USE THIS COMPANY!!!”

Written on: 20/02/2018 by KatiehInsurance (1 review written)

shocking service at renewal - sent me an incite at £1900 - found it online at £925 but they would let me have it unless i bought additional legal cover for £27!!! - bribing their consumers - shocking and i will be taking them to the FOS!!!… Read Full Review

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★★★☆☆

“OK comprehensive car insurance”

Written on: 11/02/2018 by Belfast1980 (3 reviews written)

I was with Tesco car insurance for 2 years, first year claim free but had a non-fault claim and my car was booked in within 4 weeks to be repaired. I have to say my car was repaired to a good standard and I was given a very good standard of courtesy car by the repairer for the 11 days it was in for repair and my car was returned in tip top condition inside and out. I found communication with Tesco car insurance reasonably good after waiting in a call queue for an acceptable amount of time… Read Full Review

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★☆☆☆☆

“Fast, Cheap, Good - Pick any two!”

Written on: 21/01/2018 by m25man (7 reviews written)

As usual got a cheap deal when switching, most companies do this... However, after 6 months we decided to buy a new car and tried to switch policy to the new one. The quote was twice the amount we were paying (for a similar car) and also twice as much as several competitors quotes, LV, ESure, Sheila’s Wheels were all half the price. To cancel the policy cost £90 in admin fees ! Even with the extortionate cancellation fees it was still cheaper to do that and go with another insurer rather… Read Full Review

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★★★☆☆

“CAR INSURANCE INCREASE of 52% IN ONE YEAR”

Written on: 23/11/2017 by Praterov295 (1 review written)

I have been a Tesco car insurance customer for three years and my latest renewal is up by 52% when there has been no claim. Tesco advise me that this is because Aviva have increased their rates and they use Aviva… Read Full Review

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★☆☆☆☆

“Top up rip off”

Written on: 04/08/2017 by Kennedy282 (1 review written)

As you all well know young driver insurance is ludicrously high sons 1st car cost £1500 58 plate vauxhall first insurance £1650 and rising the mistake we made was not checking the amount of miles we ticked it was for 8000 it should have been 12000 so we used up the 8 quite quick using car for work etc now we get it stuffed right up us for £160 a month for miles so total cost of first insurance will be around £2500 we could have got cheaper without the black box and no miles to buy so be… Read Full Review

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★☆☆☆☆

“Never go with this company every again”

Written on: 02/08/2017 by ReedGraves (1 review written)

I will never go with tesco insurance again my car was in an accident a couple of weeks ago no fault of mines as I was the other drivers fault phoned tesco to tell them about it they arrange for my car to be repaired but they told me I would have to pay an excess of £450 to which I am have to claim my insurance and claim the money back from the other person insurance total disgrace also I was told I would get a courtesy' car from tesco but never received it never going back with tesco… Read Full Review

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