Tesco Car Insurance Reviews - wwww.tescobank.com

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★★☆☆☆
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Latest Reviews

★☆☆☆☆

“Got renewal gone from £400 a year to £1200 this...”

Written on: 17/04/2019 by Alivia426 (1 review written)

Got renewal gone from £400 a year to £1200 this year. No points 6years no claims and try to sort it out. Was a waste off time… Read Full Review

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★☆☆☆☆

“Don't go near them, they added RAC cover on the...”

Written on: 24/03/2019 by Barney38 (1 review written)

Don't go near them, they added RAC cover on the renewal which we didn't want, then when we cancelled the policy 2 months into the year, they said we wouldn't get any refund on the RAC cover but the cover would be cancelled too, so had to pay £80+ for 2 months cover. This sort of thing shouldn't be allowed, if the government make us have insurance then they need to police the insurance companies better to make sure they don't treat the public like this. STAY WELL AWAY!!!… Read Full Review

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★☆☆☆☆

“I had my car written off back in Nov after an accident...”

Written on: 18/02/2019 by McKee42 (1 review written)

I had my car written off back in Nov after an accident which was not my fault. I was then told that I could not cancel my insurance and had to continue paying until the term finished. Not happy but agreed. I then got a text about 2 weeks ago saying I got a red score for speeding even though I do not own the car. I went on to email them to tell them I do not won the vehicle to which they seem shocked and told me to cancel as it was illegal to keep a policy going on a car I do not own! They knew… Read Full Review

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★☆☆☆☆

“Trapped financially AVOID”

Written on: 21/01/2019 by Lacey175 (1 review written)

Tesco Box Insurance - wouldn't ever shop with Tesco again for this reason. Took out a 6000 mile policy and have been paying for Top up miles as job circumstances changed and needed to drive more miles... worked out how much I've paid totalling £2,300!!! Rang to cancel and for a refund of the 6 months cover I haven't used and Tesco claim I've paid for my 6000 miles policy and as gone over I'm not due any refund. So in total I've paid £2,300 for 6 months car insurance!!!! Do NOT get Tesco Box… Read Full Review

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★☆☆☆☆

“Do ot touch”

Written on: 25/09/2018 by JanetKennedy (1 review written)

Claims process is awful. Multiple excuses. Rude and obstructive staff with the occasional ok one. Each staff member gives you different answers. Left on hold for hours with no resolution. Mess up regularly couldn't organise the proverbial party in a brewery. Up to 10 hours on the phone and on hold and so far nothing sorted at all. Will mark you at fault if someone drives into you if they have a more expensive car. Will make you chase up your own loses with the other insurance company as in… Read Full Review

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★☆☆☆☆

“Got my car insurance from tesco october 2017 04 Volvo...”

Written on: 12/09/2018 by StephenHulme (1 review written)

Got my car insurance from tesco october 2017 04 Volvo V70 D5 163 bhp cost £209 great,car went for scrap june 2018 bought a replacement 2002 Volvo V70 D5 163 bhp same car but 2 years older informed tesco change of car that will be £63 sir WHAT ITS THE SAME CAR BUT WORTH LESS ok paid it,october renewal price £650 Stuff that got a price from a decent insurance company of £320 so much for customer loyalty… Read Full Review

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★☆☆☆☆

“Worst website ever”

Written on: 15/07/2018 by DEMorrison (1 review written)

All I wanted to do was print my car insurance details from the link in the email I received. 2 hours later I have still not accomplished this. I am dizzy with the circles this useless website has sent me round in, and no doubt I will be penalised for not signing the agreement. Terrible… Read Full Review

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★☆☆☆☆

“Worst Service i have ever had - DO NOT USE THIS COMPANY!!!”

Written on: 20/02/2018 by KatiehInsurance (1 review written)

shocking service at renewal - sent me an incite at £1900 - found it online at £925 but they would let me have it unless i bought additional legal cover for £27!!! - bribing their consumers - shocking and i will be taking them to the FOS!!!… Read Full Review

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★★★☆☆

“OK comprehensive car insurance”

Written on: 11/02/2018 by Belfast1980 (3 reviews written)

I was with Tesco car insurance for 2 years, first year claim free but had a non-fault claim and my car was booked in within 4 weeks to be repaired. I have to say my car was repaired to a good standard and I was given a very good standard of courtesy car by the repairer for the 11 days it was in for repair and my car was returned in tip top condition inside and out. I found communication with Tesco car insurance reasonably good after waiting in a call queue for an acceptable amount of time… Read Full Review

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★☆☆☆☆

“Fast, Cheap, Good - Pick any two!”

Written on: 21/01/2018 by m25man (7 reviews written)

As usual got a cheap deal when switching, most companies do this... However, after 6 months we decided to buy a new car and tried to switch policy to the new one. The quote was twice the amount we were paying (for a similar car) and also twice as much as several competitors quotes, LV, ESure, Sheila’s Wheels were all half the price. To cancel the policy cost £90 in admin fees ! Even with the extortionate cancellation fees it was still cheaper to do that and go with another insurer rather… Read Full Review

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★★★☆☆

“CAR INSURANCE INCREASE of 52% IN ONE YEAR”

Written on: 23/11/2017 by Praterov295 (1 review written)

I have been a Tesco car insurance customer for three years and my latest renewal is up by 52% when there has been no claim. Tesco advise me that this is because Aviva have increased their rates and they use Aviva… Read Full Review

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★☆☆☆☆

“Top up rip off”

Written on: 04/08/2017 by Kennedy282 (1 review written)

As you all well know young driver insurance is ludicrously high sons 1st car cost £1500 58 plate vauxhall first insurance £1650 and rising the mistake we made was not checking the amount of miles we ticked it was for 8000 it should have been 12000 so we used up the 8 quite quick using car for work etc now we get it stuffed right up us for £160 a month for miles so total cost of first insurance will be around £2500 we could have got cheaper without the black box and no miles to buy so be… Read Full Review

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★☆☆☆☆

“Never go with this company every again”

Written on: 02/08/2017 by ReedGraves (1 review written)

I will never go with tesco insurance again my car was in an accident a couple of weeks ago no fault of mines as I was the other drivers fault phoned tesco to tell them about it they arrange for my car to be repaired but they told me I would have to pay an excess of £450 to which I am have to claim my insurance and claim the money back from the other person insurance total disgrace also I was told I would get a courtesy' car from tesco but never received it never going back with tesco… Read Full Review

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★☆☆☆☆

“cancelled car insurance”

Written on: 13/06/2017 by Isaacl88 (1 review written)

Do not insure anything with this company I had my insurance cancelled because they could not be bothered to ring me for ncb information .I could not answer the email they sent because I was working away from home with no access to the internet so because I did not reply to the email they cancelled the policy without me being aware until the police stopped my daughter (a named driver)now the car is in a compound and my daughter was stranded 300 miles from home.When I complained they said that… Read Full Review

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★☆☆☆☆

“Worst Customer Service I have ever encountered”

Written on: 01/06/2017 by Rubbishtalk (1 review written)

I was hit by a car which is insured by Tesco Car Insurance. I reported the incident and was assured that my car would be picked up and I would be provided with a curtsey car. Four days later no action had been taken. I rang Tesco Car Insurance to be told not our problem - the driver was using his car for work. If I had not called the company they would not have contacted me. When I challenged this I was told not our problem you are not our customer, the claims agent should not have told you… Read Full Review

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★☆☆☆☆

“DONT BUY INSURANCE FROM THIS PILE OF EXCREMENT”

Written on: 25/05/2017 by tescoiscrap (4 reviews written)

Had paid in full for one years car insurance, then gave the car to someone three months before the insurance ran out, they then send a bill for £395.00 at the end of the insurance, I rang to be told that they automatically renew all insurance, with out asking the person if they wanted to renew, they told me you should have rang and told us you wanted to cancel, after numerous phone calls trying to see the online paperwork which was a blank page, and there terms and conditions, which was also… Read Full Review

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★☆☆☆☆

“worse car insurance ever ”

Written on: 23/05/2017 by Corbettlz89 (1 review written)

be careful which car insurance you take i had a terrible experience with Tesco car insurance they are the worse insurance company i have ever deal I will not even recommend them to my worse enemy thy will rip you off never fulfill their promise only thinking how to make money out of their customers BAD company BAD customer Services lack of knowledge and experience so be warn… Read Full Review

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★☆☆☆☆

“I should have listened to the reviews...”

Written on: 17/05/2017 by Jaylyn295 (1 review written)

Purchased Tesco insure the box insurance 15 days ago then read all these reviews, i wasnt worried as i have shopped at Tesco and used Tesco bank (loans) and great service so ignored these reviews, had the box fitted a couple of days ago all fine, but today received a rather rude email with 'urgent action needed' in bold red telling me they will cancel my policy if i 'dont co-operate with them in having the box fitted' (which was done 2 days ago on the day time agreed and within the 14 day… Read Full Review

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★☆☆☆☆

“Incompetent customer service”

Written on: 19/04/2017 by Broteus11965 (1 review written)

Having contacted them re a renewal quote I changed my home address and they added £140 to my quote (1 crime in my area in last 25 years !!!). As a result I made it clear that I would not be renewing with them......waste of time telling them as followed a barrage of e mails and txts asking me to get in touch...I eventually did when they threatened debt recovery if I didn't pay for the insurance!!! They said I was on automatic renew....lol not at that price so be aware if you do insure with… Read Full Review

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★☆☆☆☆

“Terrible ”

Written on: 14/04/2017 by Andrew318 (1 review written)

Would give no stars if i could. Absolutely terrible company Avoid at all costs… Read Full Review

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