A good PDA that can't deliver on its wireless promises. Anyone who uses email does it with the expectation that the mail will be delivered and soon. Palm VII dashes those expectations. If you want to use this feature, don't buy the product. If you dont care about email, don't buy Palm VII. Choose a different model.
I have found this to be true after over a year of agonizing usage. Palm will eventually apologize, refund a month's service charge and even fix the problem.
Then another problem creeps in and I have to give up on using email on Palm again until they fix it.

Save yourself the frustration. Just don't buy it.

I had not used a Palm before, and got this as a techno toy
rather than as an organizer. As an organizer, it's very
handy, and I have just about abandoned my paper day-timer.

However, the wireless internet access turned out to be
absolutely outstanding when I took a trip to the Eastern
U.S. recently. I could still access my e-mail, although
my parents did not have an internet connection. Even
more valuable, the flight information (gate and luggage
assignments) was extremely helpful. It's superb -- but now
my wife wants one...BTW, I paid about $450. An 8MB model
is said to be on the way -- highly recommended.