Cycle Gear UKBikes Depot Reviews - www.ukbikesdepot.com

★★★★☆
4.5 / 5
89% of users recommend this
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Latest Reviews

★★★★★

“Best Prices and Excellent Service ”

Written on: 08/01/2018 by Adrienne1959 (1 review written)

Have bought two bikes from these guys and bot times its been a great experience. They consistently have the best deals on bikes, massive range, bikes are well packed, delivery is good and when things go wrong, they are quick and courteous… Read Full Review

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★★★★★

“Children’s bike”

Written on: 06/12/2017 by May1960 (1 review written)

Bike was in stock and arrived on the date I requested. I’ve only had a quick peek as it’s a Christmas present for my granddaughter but looks great and I’m sure she will love it! I called to double check the bike was in stock as I had been let down by another supplier previously and they were very helpful and courteous… Read Full Review

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★★★★★

“Great product, price and service”

Written on: 19/11/2017 by Madden214 (1 review written)

Shopped around online and purchased Cube Aim SL 2017 29ER at a great price. Delivered in good time and packaged well. Would not hesitate to recommend UK Bikes Depot to anyone… Read Full Review

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★★★★★

“Order of Ridgeback Panorama 2018”

Written on: 03/11/2017 by VeganBeaker (1 review written)

Ordered a Ridgeback Panorama 2018. The bike arrived extremely well packaged. Quick delivery. I ordered from Italy and didn't have to wait long. The price was exceptional as they had an offer of 15% of free goods with any 2018 bike. All the extra items I ordered with the bike as part of the offer were also well packaged in the bike box… Read Full Review

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★★★★★

“Fantastic deal ”

Written on: 28/10/2017 by jwwest (1 review written)

I ordered a 2017 sale model genesis equilibrium 20 disc from ukbikesdepot. I then received an email saying they couldn't find the bike and they offered to upgrade it to the 2018 model! It took a few days for them to get the new bike in stock, but communication was good and it finally arrived yesterday. I put it together last night and it really is a stunning bike. It arrived well-packaged in a large cardboard box, with the seat, frontwheel and handlebars to install. That was reasonably easy… Read Full Review

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★★★★★

“Online prices with real shop service”

Written on: 26/09/2017 by Herber21 (1 review written)

Bought an Orbea Mountain bike for my son. Great, friendly, helpful advice on the phone. Bargain price. And speedy delivery. The bike had obviously been built properly, checked and then packed incredibly securely for onward delivery to us. Really impressed and highly recommended. And the Orbea MX 40 is also brilliant and recommended… Read Full Review

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★★★★★

“Excellent service”

Written on: 11/08/2017 by ccFarley184 (1 review written)

Recently bought my new bike online and am really pleased I rang to ask when it would be delivered and the bike arrived when they said it would and in perfect condition! Would definitely buy another from them!! Way to go Cycle Gear! Took it out for its maiden voyage and loved it! The bike is excellent value for money! The website was easy to use the pictures were of perfect likeness! Have recommended Cycle Gear to friends too!!… Read Full Review

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★★★★★

“cube reaction hpa 500 sl ebike pllus 2 thule 9503 bike...”

Written on: 20/07/2017 by cleavee (1 review written)

purchased the above which are all exellent and service recieved was brilliant second to none would certainly reccomend great advice and freindly service would not hesitate to use again in the future… Read Full Review

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★★★★★

“Fabulous Personal Service, Price & Reliability”

Written on: 21/06/2017 by GilesSara (1 review written)

Really down to earth, relaxed, friendly people at this store behind their efficient online presence; definitely worth a call if you just need to check your purchase, or lack the knowledge as I did and would like the confidence to select a given bike, frame or wheel size. These kids' formative birthday presents matter, right? I only discovered the lovely staff by chance when ordering the first Saracen Tufftrax mountain bike in 2014, which was a seasonal discount and a steal of a price. (Such a… Read Full Review

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★★★★★

“Great responsive service!”

Written on: 14/06/2017 by pabx (1 review written)

I've had problems with my gear changers on my new bike and got an immediate response on calling agreeing to send replacement parts and cover the labour costs of installation .Thanks ukbikesdepot… Read Full Review

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★★★★★

“Perfect transaction-Loving my new bike”

Written on: 13/06/2017 by Upton31 (1 review written)

This purchase was so smooth and easy there not really a lot to say. I made my order online received an email with link to follow my order and also tracking details for the courier. Very pleased they used Parcelforce. Received my bike extremely well packaged with the minimal amount of assembled. Literature and safety guides included. I wouldn't hesitate in using them again. … Read Full Review

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★★★★☆

“Ridgeback dimension 26. Would use this company again”

Written on: 07/05/2017 by TheBench (2 reviews written)

I was after a ridgeback dimension 26 for my son (him having test ridden one previously). After a bit of shopping around I found one online with this shop at the best price, and better still the website said it was in stock and for a premium if I ordered before 2pm on the Friday could also be delivered on the Saturday. Ideal as it was a bank holiday weekend and the kids were pestering me for a Forest of Dean trip. I went ahead and ordered that Friday lunchtime and received the order confirmation… Read Full Review

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★★★☆☆

“Quick delivery but very high price”

Written on: 02/05/2017 by nmarklew (1 review written)

Having ordered a branded, metal component (headset compression ring), I was disappointed to receive an unbranded, plastic alternative along with a note saying "THIS IS NOW THE ONLY 1 INCH O RING AVAILABLE". I was given no notice that the part I ordered was not in stock (the website said it was) or given the option to change or cancel my order. Furthermore I was charged the standard £5.99 for carriage when the envelope shows it only cost £2.00 for postage. A bit of profiteering there I think… Read Full Review

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★★★★☆

“Good service overall”

Written on: 26/04/2017 by Harrison126 (1 review written)

Good service overall but the order updates on the website left me a little confused. I contacted customer services who replied very quickly and the bike was delivered on time. The bike itself was in excellent condition and exactly as ordered. Great price, good service… Read Full Review

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★☆☆☆☆

“Be careful paying extra to get bike delivered by sat.”

Written on: 25/04/2017 by ylStafford26 (1 review written)

I'm a little disappointed, and my daughter heart broken. It was her bday today and i brought her a new bike, i bought the bike on thurs evening and payed the extra fee for sat delivery,jus to make sure it was here, as it was important, as u can probably guess it didn turn up. It's the first time I have used your company, and my daughter is now 3, as a first impression I'm not convinced, n I'm not sure if I could trust you for future bdays to come good, because I'm sure this won't be the last… Read Full Review

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★★★★★

“Surpassed my expectations!”

Written on: 11/04/2017 by mlcc146 (2 reviews written)

My recent experience with ukbikesdepot has been exceptional. Before ordering 2 mountain bikes I contacted Cycle Gear by phone to enquire about availability, delivery times, assembly/checks and assess a retailer I have had no earlier dealings with (I had seen the Review Centre ratings). The friendly and efficient manner my questions were dealt with addressed any concerns I may have had. One bike was in stock, the other would be ordered from the manufacturer and both were at the best price… Read Full Review

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★★★★☆

“First time oorder”

Written on: 06/04/2017 by Neal.P.H (1 review written)

First time online with this company easy to use web site and ordering process. Sales quickly ( next day) advised me that the item was out of stock and a new upgraded item was due in the following week or so. 12 days later no item had arrived so had to email company late evening for an update, another quick reply early the following morning informed me that the item was due in that day and would be with me the next day. Customer service in reply was very good only fault I can find was… Read Full Review

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★★☆☆☆

“Good price but...”

Written on: 31/03/2017 by RRegenR (1 review written)

Good price but 8 days for delivering is so bad for 21st century… Read Full Review

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★★☆☆☆

“Good price but...”

Written on: 31/03/2017 by RRegenR (1 review written)

Good price but 8 days for delivering is so bad for 21st century… Read Full Review

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★☆☆☆☆

“Not quite right”

Written on: 27/03/2017 by Woods447 (1 review written)

Having been led to believe I was purchasing a fully assembled bike, I was disappointed to receive a half assembled box of bits. ( A telephone enquiry during which the sales staff discussed how the workshop would fit the correct mudguards I had called to check would fit the bike, gave the impression the bike would be complete) The bike came with one page of general assembly instructions, that were not appropriate to my purchase. Unless you are experienced in bike assembly, and have a good… Read Full Review

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