ZipTransfers.com Reviews - www.ziptransfers.com

★★★★★
4.6 / 5
89% of users recommend this
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Disappointed as hell!!! ”

Written on: 28/11/2017 by AdelynMason (1 review written)

As i can thing clear this transfer is just a cheating company. When we arrived at the airport driver was there and when we were leaving he never showed up even though we have paid the transfer. First of all he needed to pick up us with mini van and can with car. As we arranged our transfer to airport at particular time i have received message after 40min saying that he is sorry because he had a lot of work and forgot about us. We needed to find taxi by our own which costed us 26.5 additional… Read Full Review

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★☆☆☆☆

“Driver never turned up”

Written on: 25/11/2017 by 167McPherson (1 review written)

Arrived in Rio De Janeiro on 18/11/17 and no driver in the arrivals hall. Could not get through to anyone at the emergency call centre numbers, tried for about 1/2 hour with no luck. After waiting for 40 minutes we had to end up getting a taxi which cost £38, when we had already booked and paid ZIP. After arriving at our hotel I sent an email to let them know that he had not turned up. I was given various excuses, firstly the driver had been there for 77 minutes waiting and then let as he… Read Full Review

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★★☆☆☆

“Think twice and explore before booking”

Written on: 23/11/2017 by rlJohnston6 (1 review written)

Not great experience with Zip transfers in Rome.On arrival to airport on 16/11/17 nobody was waiting for us.Thankfully,helpline was answered and after some clarification they returned the call saying that our driver had some incident with previous customers and he is going to be delayed by 25-30 min.We were offered refund,if not wishing to wait for so long.We decided to wait.Anyway ,in 30min,as nobody arrived,after repeated phone call to customer service another few minutes wait for… Read Full Review

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★☆☆☆☆

“No return minibus”

Written on: 08/11/2017 by SharonBlacklock (1 review written)

I had pre booked a miniubus including a child saftey seat for a family of 8 from Palma Airport to Blue Sea Coste Verde Hotel in El Arenal Thurs 19th Oct ....We waited for approx 20 minutes and no sign of Zip transfers....I asked a stranger who spoke spanish to ring and they said someone would be with us soon, after another 20 mins a lady was walking around with a board with someones name on and she was calling this customers name, yet on the back (Which my son saw) my name was onso we knew… Read Full Review

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★☆☆☆☆

“AVOID ”

Written on: 05/11/2017 by dcWyatt411 (1 review written)

Cancelled our booking that was paid for in advance & left us stranded in Dublin. AVOID this company… Read Full Review

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★☆☆☆☆

“DO NOT USE”

Written on: 30/10/2017 by char1977ds (1 review written)

The driver didn't turn up and I was refused a refund based on my journey being "successfully completed" We had to call the company we were then lied to and told he was on his way. Around an hour later the driver turned up, this was not the transfer we had bought and paid for it was an ordinary taxi. The driver had slept in so they sent him instead an hour later! getting up for an early morning flight to wait about for over an hour! Company not very apologetic and once they have your money… Read Full Review

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★☆☆☆☆

“Extortion as a business model”

Written on: 17/10/2017

Let's see: the driver was there on time and everything seemed to go well. But when we arrived the driver claimed we had spoiled the interior of his car with chewing gum (no one ate or had any chewing gum) and ended up driving away with one of the traveller's purse. He was only willing to return the purse with credit cards and driver's license if we paid a 'cleaning fee' (the ransom). We didn't. Ziptransfers was not the least bit interested in any of this. They would not talk to the driver… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS!!!!!!!!!!”

Written on: 16/10/2017 by bwBaird441 (1 review written)

Driver was a non show at Seville airport leaving my elderly mother, myself and baby stranded. Tried to call 'emergency'number that did not work. Ended up having to take 2 taxis separating us which we had wanted to avoid. This company is treacherous and unethical. I doubt I will ever get a refund. AVOID!!!!!… Read Full Review

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★☆☆☆☆

“very poor serice”

Written on: 09/10/2017 by didjebsy (1 review written)

6 older ladies arrived in Palma at midnight in September 2017. No transfer when we phoned customer service they said they could not locate the driver and we should get a taxi, as there were 6 of us it was two taxis costing 40 euros each. We complained nobody checked we had arrived safely. In all the transfer for the two journeys was 90 euro. After complaining when we got home when we were refunded 44 euros so we are clearly out of pocket. Zip transfers said we should have asked for a receipt… Read Full Review

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★☆☆☆☆

“Lo peor”

Written on: 09/10/2017 by Carolineh136 (1 review written)

Hoy nos dejaron tirados en el aeropuerto, sin llamar para dar explicacion y la unica solucion que nos dieron fue que cogieramos taxis y que no nos los abonaban,asique ahora me tendran devolver el dinero del sercvicio de idaboo y vuelta. No se lo recomiendo a nadie!!… Read Full Review

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★★★★★

“I am very satisfied with both of my transfers from and...”

Written on: 04/10/2017 by Darka (1 review written)

I am very satisfied with both of my transfers from and to the Lisbon airport. The drivers were punctual and very friendly, making my drive comfortable and pleasant. I will definitely recommend zip transfers to my friends and colleagues… Read Full Review

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★★★★★

“Good service.”

Written on: 02/10/2017 by Parksne293 (1 review written)

We were picked up on time when we reached the airport and had help with our bags to the waiting car. The driver was very pleasant and pointed various things out to us as we travelled. We also had help taking our bags to reception at the hotel and into the car for our return journey a week later - it was good that we had the same driver for the return and he was prompt (ten minutes early) so we had no worries or panic that he wouldn't turn up. I would definitely recommend this company if I… Read Full Review

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★★★★★

“the service is amazing”

Written on: 01/10/2017 by Reece444 (1 review written)

i use zip transfers anytime i go to puerto rico gran canaria and the service is always amazing… Read Full Review

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★★★★★

“Smooth as clockwork”

Written on: 01/10/2017 by jhsand (2 reviews written)

The fixed price quoted was very competitive and booking online was so easy and the subsequent admin support was excellent. Our outbound flight to Marseille was delayed by an hour and getting through passport control when we landed was a nightmare so we were very late but our driver was there waiting for us, greeted us with a smile and despite the excess waiting time, there was no additional charge. For our return journey to the airport, our driver picked us up at the hotel but he was a bit… Read Full Review

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★★★★★

“Zip Transfers makes transfering easy”

Written on: 29/09/2017 by Philgas (1 review written)

Just like to say a big thank you to Zip Transfers. I have booked with them a good few times now from different airports and have not had one ounce of trouble with them. I find them to be reasonably priced always punctual and comfortable. Keep up the good work and see you in November for the Benidorm fiestas. Manchester Lad… Read Full Review

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★★★★★

“Cruise Terminal to Hotel”

Written on: 29/09/2017 by TerriRose (1 review written)

Zip Transfers were right on time to pick us up to transfer us to our hotel. We were able to locate them as a sign was held up with our name on it. The vehicle was as promised and we had a swift transfer to our hotel. The vehicle was very clean, held all of us (8 people with all our cruise luggage)and we were helped with our luggage. Good value for the money we paid. We would definitely use Zip Transfers again… Read Full Review

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★☆☆☆☆

“Worst Transfer Company Ever!!!”

Written on: 22/09/2017 by JJVilamoura (1 review written)

Stay away!!! No Show at the Airport! Booked Zip Transfers for a trip to Vilamoura in Sept 2017. Booked a private transfer so we wouldn't have to wait for a bus to load and avoid several drop-offs. We were told to look for our driver at the airport, he would be holding a sign with my name on it. We waited 35-40 mins but nobody showed up with a sign. I rang Zip Transfer only to be told that our driver wouldn't be arriving. No good reason was given and no alternative transport was offered. We were… Read Full Review

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★★★★★

“Awesome”

Written on: 19/09/2017 by ChristineTodd (1 review written)

Have to say I was extremely happy with the service I received from Zip Transfers, they were on time, friendly, I decided to change the time for them to pick me up on my return, and had an answer within the hour, really, really good service, would defiantly recommend them… Read Full Review

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★☆☆☆☆

“No show”

Written on: 15/09/2017 by Aryanaw448 (1 review written)

Pre booked a taxi at Bratislava Airport to take in to city centre. Driver did not turn up. Did not reply to email. Never experienced any thing like it. Shocking… Read Full Review

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Gercaz's Comment

Written on: 17/09/2017

I had a similar experience. In Portugal two weeks ago and to add insult to injury they implied I was lying when I said that I had tried to call the urgent call line despite showing them screen shots of the 8 calls I made. I wound not recommend this company there are definitely better out there.

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★☆☆☆☆

“No show, no help”

Written on: 11/09/2017 by 356RussoItalian (1 review written)

Taxi didn't show up. Refused to help. Blamed everyone other than themselves. Wish they were as efficient with service as they were with taking money!!… Read Full Review

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