I Do...Wedding Invitations - www.idoweddinginvitations.co.uk

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Latest Reviews

“Excellent Personalised Wedding Stationery and Service”


written by on 09/11/2013

In August 2013 we celebrated our wedding and Fiona was just fantastic. Nothing we asked was too much trouble and she welcomed our ideas without any hesitation. On the front cover of the Order of Service Fiona used a photograph of the church we suggested and it looked beautiful. All the stationary from start to finish was top class and the comments we have received from guests replicates this 100% . We both can't thank Fiona enough for all her hard work, from the quality of the Invitations, Order of Service, Post Box, Place Settings, Table Plan and Thank you Cards as this was exceptional and very personalised to us and was everything and more we could have wished for. Please do not hesitate to visit Fiona's website and have her design your very own choice of stationery because we know from personal experience that you will not be disappointed. Fiona 'Thank you so much. Love and Best Wishes

Fionamcritchie's Comment

Written on: 07/11/2014

Thank you so much for a lovely review. It is always good to get such positive feedback. It was a pleasure making your wedding stationery and I am so glad it all helped to make your wedding a memorable occasion.

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“We called idoweddinginvitations for their scroll...”


written by on 19/05/2011

We called idoweddinginvitations for their scroll invitations. Fiona was friendly and upbeat until we had paid her the "non returnable" deposit. A whole week after I sent her the information for our invites I called her to find out why the delay....sounding slightly worse for wear so told me "oh, I forgot"!!!!! No excuse no reason. She just wasn't that bothered now that she had our deposit. When she DID send the proofs -nearly 2 weeks later-they were not what we asked for!! When we tried to call her she kept dodging or calls. When we did speak to her she was rude defensive and hung up the phone! This has put our wedding schedule back nearly 3 weeks with a very upset and stressed out bride. She just took our money and didn't care less! I would seriously not consider this unprofessional discourteous and inconsiderate outfit for your invitations.

Guest's Comment

Written on: 23/08/2011

I've just found this review and find I must defend my reputation! I think I know which customer and yes it was inexcusable that I mislaid her folder and hadn't put her name on the board. Not sure about the "dodging phone calls" or being "worse for wear". Perhaps she rang on a Sunday evening after I'd been out with friends. It's about the only time I'm not working on someone's order.
I have had hundreds of brides as customers and since 2005 only had 2 customers that have not been entirely satisfied with the service I provide.
As regards the £25 non-returnable deposit, this is my normal practice as it means I can do all the work on the proofs which are made up and sent to the bride to check. I don't think this is unreasonable, it just means I'm getting paid for the work I do. If some one decides to cancel you have still still spent time working on their invitations and should be paid for that.
I have many very happy customers and bend over backwards to accommodate their wishes, using their own graphics at times and finding obscure embellishments to suite their theme. I've even done invitations in several languages and don't charge extra for this service.
I hope this review doesn't stop you looking at my website and I am always happy to talk to prospective customers.

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