Policy Expert Home Insurance Reviews - www.policyexpert.co.uk

402 - 420 Silbury Boulevard, Milton Keynes, MK9 2AF
★★★★★
4.6 / 5
96.2% of users recommend this
  • Customer Service

  • Value For Money

Media Gallery for Policy Expert Home Insurance - www.policyexpert.co.uk

Policy Expert Home Insurance - www.policyexpert.co.uk

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Latest Reviews

★★★★★

“Surprisingly brilliant ”

Written on: 17/04/2021 by Hotdog12 (1 review written)

I originally telephoned to cancel my policy as I’d sold my house. Surprisingly the guy in the centre sorted out a new equally competitive quote for my new house, there and then saving me time trawling through the online comparison websites. Brilliant and thank you Policy Expert. Efficient, Friendly and got the job done. I would highly recommend… Read Full Review

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★★★★★

“Cheaper than most ”

Written on: 17/04/2021 by Judah194 (1 review written)

Cheaper than a lot of other insurance companies. Never had to claim so can’t comment on that side. They regularly email updates and useful information. It was easy to set up. I have used them for 3 years and still cheaper than the price comparison sites… Read Full Review

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★★★★★

“Quick efficient service. Excellent value for money.”

Written on: 17/04/2021 by hnancarrow (1 review written)

Excellent customer service, polite and friendly staff. Excellent value for money and easy to apply online. I would definitely recommend… Read Full Review

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★★★★☆

“Good policy but existing customers don't get best price.”

Written on: 17/04/2021 by Reviewjus85 (1 review written)

Good fully loaded policy, but was annoyed that I wasn't getting the comparison price cost as an existing customer so had to cancel and restart policy and they tried to charge me to cancel first policy. Its not good enough that existing customers get charged more then new ones. It should be against the law… Read Full Review

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★★★★★

“HIGHLY RECOMMENDING POLICYEXPERTS ”

Written on: 17/04/2021 by karenann23 (1 review written)

Needed a quote for my Mobile Hairdressing Business that i could purchase immediately without having to chat to anyone over the telephone. Did a quick compare search into my laptop & found PolicyExperts Filled in the ease of access detail boxes nothing complicated like some. Within seconds they brought up the best competitive Quote! I found the experience quick easy & secure payments. I would highly recommend Policyexperts… Read Full Review

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★★★★★

“excellent value for money”

Written on: 16/04/2021 by Jacky123 (1 review written)

Home buildings and contents insurance Includes Legal and home rescue package… Read Full Review

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★★★★★

“Why waste time with compare sites”

Written on: 16/04/2021 by Agree (1 review written)

I’ve had my insurance with policy expert for the last couple of years. Absolutely no hassle and this years quote came in cheaper then last years. Why waste time- life is too short . The service is brilliant. The price is great… Read Full Review

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★★★☆☆

“I've used policy expert for several years now as my...”

Written on: 16/04/2021 by dugmbe (1 review written)

I've used policy expert for several years now as my insurance they do provide a good service but you still have to read through the small print when sure you are getting the very best deal I initially went with them as the price was cheaper than other insurance companies, I carry on with using them because they still provide good value for money and each year I do check before it's renewed..... I have claimed in the past and I did provide everything that I asked for… Read Full Review

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★★★★★

“Best optional Extras”

Written on: 16/04/2021 by ChaseSmart (1 review written)

I received my renewal notice from my current insurer which had increased considerably. I ran the quote through an agrigator site and Policy Expert came top, with Legal cover and Emergency breakdown cover included. Most other insurers wanted extra for these add ons. I had to edit a couple of things which didn't map correctly from the initial questions asked, like the assumption it was a mid-terraced instead of End-Terraced property. But when I altered this it actually went down in price… Read Full Review

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★★★★★

“satisfied customer”

Written on: 16/04/2021 by 252Brady (1 review written)

This is my second year with Policy Expert and although I have not made any claims my contact with them has been clear and precise. Usually change home insurance provider each year but the renewal price was hardly more expensive than last year. Hopefully this situation will be the same next year… Read Full Review

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★★★★★

“Comprehensive range of cover”

Written on: 16/04/2021 by Wardaq219 (1 review written)

The assistant I spoke to was very helpful and matched my renewal quote. Saved me the hassle of moving and this policy has a good range of cover… Read Full Review

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★★★☆☆

“Loyalty doesn’t pay”

Written on: 16/04/2021 by Sandoval463 (1 review written)

I have been with policy expert for 3 years and the first two renewal the price was competitive however this time their is a marked increase and it hasn’t remained competitive. Will move the next time I’m up for renewal… Read Full Review

By Policyexpert.co.uk

Written on: 16/04/2021

Good Afternoon

Thank you for taking the time to leave us a review. Firstly, I would like to thank you for renewing your home insurance policy with us. Please be assured that we do value customer loyalty and will always look to offer you our most competitive quote when generating your renewal. As our automatic renewal quotes are based on the information provided in your previous policy, we are only able to look into changes that could potentially lower your premium, when we speak with you over the phone. However, I am sorry for any inconvenience this had caused you.

I would like to arrange a call back for you from our renewals team so they can go through the renewal options that may be available to you. However. I am unable to locate your account with the details you have left in your review. If you could please contact me directly, I am available via all the channels displayed on our website.

Thanks, Nisha

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★★★★★

“Excellent service always ”

Written on: 16/04/2021 by lomix92 (1 review written)

Always excellent customer service, easy to contact and make changes to the policy. I highly rate the company in terms of ease of use, set up and management of your policies. Will certainly look to reuse in the future. Both online and on the telephone the customer agents are knowledgable, courteous and professional. The website is easy to navigate and the online portal account makes management of your information so easy. Policy Expert are a great company to do business with :)… Read Full Review

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★★★★★

“No price hike”

Written on: 16/04/2021 by Morseko483 (1 review written)

Been with this company a while now half expected a massive price hike with covid but no, went up £8 and i think that is very reasonable considering the current climate, would definitely recommend… Read Full Review

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★★★★★

“Excellent Service and Value For Money”

Written on: 16/04/2021 by Dominguez381 (1 review written)

I have insured with Policy Expert for over two years now and found them to be good value for money with excellent cover. When I have had dealings with the personnel they have been very helpful and polite. I would recommend Policy Expert to my friends and family… Read Full Review

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★★★★★

“Great service”

Written on: 16/04/2021 by ZackeryWaugh165 (1 review written)

Really helpful and very polite. My new quote was under half the price of my previous provider so was really happy about that… Read Full Review

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★★★★★

“High recommended ”

Written on: 16/04/2021 by 153Andrews (1 review written)

Very supportive and always returned your call back if they are busy,good prices as well comparing to different companies, this is my third year with them, very pleased… Read Full Review

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★★★★☆

“Good enough ”

Written on: 16/04/2021 by Chsnel (1 review written)

I can't say I had much contact with them other than to cancel my policy. However when I did cancel (only to go to a cheaper company) the person on the phone was very friendly and very helpful so very nice customer service. I never made a claim so cannot comment on those services… Read Full Review

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★★★★☆

“Good price”

Written on: 15/04/2021 by MarilynPiper159 (1 review written)

Good value for the money you spend and good coverage… Read Full Review

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★★★☆☆

“2021 PE policy this Year”

Written on: 15/04/2021 by Anastasia412 (1 review written)

Completed my online PE policy in no time, easy to read and followed instructions which appear clear and easy to read In addition, any complicated words were explained throughout the policy information I also gain an amazon voucher which was a blast... I would definitely refer a friend This is my 1st time with PE and as I signed up for 2 yrs I hope it all turns out well… Read Full Review

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