Policy Expert Home Insurance Reviews - www.policyexpert.co.uk

402 - 420 Silbury Boulevard, Milton Keynes, MK9 2AF
★★★★★
4.7 / 5
96% of users recommend this
  • Customer Service

  • Value For Money

Media Gallery for Policy Expert Home Insurance - www.policyexpert.co.uk

Policy Expert Home Insurance - www.policyexpert.co.uk

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Latest Reviews

★★★★★

“Home insurance ”

Written on: 30/07/2021 by Essy81 (1 review written)

I chose policy expert because they offered best value for money. It was straight forward and easy to insure my home… Read Full Review

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★★★★★

“Cost effective home insurance ”

Written on: 30/07/2021 by Steveinrothley (1 review written)

What a pleasant change to get a renewal letter that not only sets out last year’s premium compared to the renewal premium, but is also exceptionally competitive… Read Full Review

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★★★★★

“Easy and competitive renewal”

Written on: 30/07/2021 by Beno46 (2 reviews written)

Easy to renew and a good price. Helpful conversation with no selling pressure. Given time to review the offer. Overall a very good experience… Read Full Review

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★★★★★

“Excellent service ”

Written on: 30/07/2021 by thWelsh312 (1 review written)

The problem was dealt as quickly as possible Prompt action Excellent customer service The correspondence following service was great … Read Full Review

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★★★★★

“Easy to Arrange”

Written on: 30/07/2021

Website east to navigate, straight forward to insure my Buildings and Contents… Read Full Review

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★★★★★

“Very straight forward ”

Written on: 30/07/2021 by Kfortt (2 reviews written)

Not had to make a claim so can’t comment on that process but all communications I have had taking out policy has been very straight forward and hassle free… Read Full Review

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★★★★★

“Very good”

Written on: 30/07/2021 by Traceytippingpoint12 (1 review written)

Very good been with them a few years now very reasonable and quick response… Read Full Review

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★★★★★

“Simple insurance renewal”

Written on: 30/07/2021 by Bertiebassett1 (1 review written)

I used Compare the Market and they came up with Policy Expert as the cheapest option not only that they cover all of the options I want in a building:contents policy. Would recommend this provider to family/friends… Read Full Review

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★★★☆☆

“Good offers”

Written on: 30/07/2021 by BAgyemang (1 review written)

I like that the excess is low compared to other companies and I was offered free emergency cover for the year. The cover for both building and content was higher than other more expensive products on the market. Only negative is they don't email you your policy - you have to sign up to their website but when I tried this, it didn't work. The system didn't send me the code after several attempts so I had to ring up the customer services to get the code - too much hassle plus potential cost of… Read Full Review

By Policyexpert.co.uk

Written on: 30/07/2021

Good Afternoon

Thank you for your feedback. Firstly, I'm pleased to hear that you are happy with the overall product!

When an email address is registered to your policy, all your policy documents will be immediately available on your online account via our website. By storing your documents in this way, it is also our way of doing our bit for the environment. However, if you prefer for your documents to be posted or emailed to you, these options are available upon request.
.
We understand the importance of assisting our customers and providing them with a variety of ways to communicate with us, whether this is via phone, email, live chat, etc. I appreciate your concerns regarding expenses when contacting us via phone, however, I can assure you that our telephone number is charged at the standard rate set by your network provider.

If you do wish to discuss things further, please contact me directly. I am available via all the channels displayed under the 'contact us' section of our website.

Thanks, Nisha

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★★★★★

“Very easy to set up, very competitive price”

Written on: 30/07/2021 by EmelyThompson1955 (1 review written)

Very pleased with the policy, it was easy to set up and the documents was available instantly. The pricing of the policy was very competitive, I will be recommending the policy to family… Read Full Review

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★★★★★

“Very happy ”

Written on: 30/07/2021 by Pendelo91 (2 reviews written)

I have had my building and contents insurance with policy expert for three years now and been very happy with the price, cover and ease of arranging the policy. Fortunately we haven’t had any claims so I can’t comment on the claims process… Read Full Review

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★★★★★

“Simple and effective ”

Written on: 30/07/2021 by tmoore28 (1 review written)

I have not had to make a claim through Policy Expert but this is the first year we have owned our house and they have been very helpful, very competitive when we were looking for a provider. They are not like other companies that bombard you with pointless information and useless updates. The information that is sent out if useful, simple and effective in us keeping you in the loop with offer, changes and anything that will help the consumer. Policy expert are highly recommended and as much as… Read Full Review

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★★★★☆

“Easy to Purchase”

Written on: 30/07/2021

Easy to purchase and everything clear enough. Not had a claim though so not sure on that side of it. Best for price and whats on offer… Read Full Review

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★★★★★

“Insurance policy”

Written on: 30/07/2021 by Genevieveg28 (1 review written)

This is my third year renewing my home and contents with this company. I have found them to be very competitively priced, very professional and very efficient… Read Full Review

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★★★★★

“Easy to Process:”

Written on: 30/07/2021

The whole process from start to finish was really easy and simple to follow. This was by far the cheapest home insurance quote and had everything involved which is a major plus. Having these important aspects within the insurance policy is a priority and at such a good price. Would definitely recommend… Read Full Review

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★★★★★

“Great insurance ”

Written on: 30/07/2021

Found policy expert on confused.com,really pleased with the quote,saved a few pounds from my previous insurers and also got a £20 Halfords voucher.It was easy to set up the policy and hopefully if anything was to happen my claim will be as easy… Read Full Review

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★★★★★

“Policy Expert the best ”

Written on: 30/07/2021 by Ballard417 (1 review written)

Excellent policy gave me everything I asked for at a great price, Very easy to get the policy. I would recommend them to family and friends. You can actually talk to a real person if you need to. That is a huge bonus… Read Full Review

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★★★★★

“Really easy to arrange, great product cover ”

Written on: 30/07/2021 by KateRiddiough (1 review written)

The whole process was really quick and easy with a great range of cover options as amazing prices. The options were easy to understand and helped me find the right cover for what I needed. The information provided is clear and easy to understand and setting up the right payment option was quick and simple. I’m really happy with the service and level of cover I now have which is better than my previous policy but at a more competitive price… Read Full Review

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★★★★★

“Good policy”

Written on: 30/07/2021 by Peterles (1 review written)

Good policy, good features with value for money… Read Full Review

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★★★★★

“Best price available ”

Written on: 30/07/2021 by Santiagoj1959 (1 review written)

Not had to use it yet. But house insurance was cheapest available for what seemed to be most comprehensive cover… Read Full Review

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