Playa del Carmen, Sandos Playacar
Customer Service
Speed of service
Value For Money
Playa del Carmen, Sandos Playacar
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User Reviews
Value For Money
Stayed Here In Feb 2011. The Service And Welcome I
Stayed here in Feb 2011. The service and welcome in this hotel is very poor, but worse money was stolen from my room and the management are not the slightest interested in doing anything about it. On arrival I was told the room safe key was lost, the only other person in my room was the maid, the cash was taken the day before the maid's day off. Is there a scam going on here and are the management in on it? First Choice, the booking agents were even less interested in helping and sent their standard brush off reply to my complaint. Can't get hold of any senior personnel in either company to sort this out. Avoid Sandos and First Choice is my advice.
Royal Elite timeshare sales associates are willing to tell you basically anything that you want to hear just to get you to sign, you should be able to ask as many questions as you have, you should be able to sleep on the decision you are about to make, specially is we are talking thousands of dollars, you should be able to review the hotel and the contract, if the contract is not giving to you to read it and review it.. THEN DO NOT SIGN, it means that everything you have being hearing during the presentation is a total and utter lie.
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