
Digi-Quick - www.digi-quick.co.uk
Customer Service
Quality of website
Value For Money
Digi-Quick - www.digi-quick.co.uk
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User Reviews
Camcorder Cable
Great service, ordered Friday, delivered Monday.
Customer Service
Value For Money
Not Quite The Ideal Example Of How A Business Should Be Run.
Faulty goods supplied. No response to emails. Phone calls not answered.
Digi-slow Not Digi-quick
I ordered a Panasonic camera battery on 30 March, having first checked that the item was available and in stock. I had an email reply to say it was and I placed my order that day. This is 14 April and I have still not received the item. Beware of using this company and you cannot trust what they say!
Following posting this review I emailed the company and they apologised for the fact that the battery hadn't arrived. It 'must have got lost in the post (Royal Mail). They sent me a replacement battery immediately, so that was some compensation for the hassle. I would probably give them three stars now, instead of one.
Customer Service
Quality of website
Value For Money
I Order Sony Camcorder Battery Np-fp50 And Paid 11
i order sony camcorder battery np-fp50 and paid 11.99.battery arrived very quick but battery is falty does not take charge i try 5/6 time each time i charge for six hours but whene i start my camcorder for test for example play video or recording vedio only 10 to 15 minute work than automatic goes off becouse battery has no power so request every body do not buy any thing from digi quick and do not suffer thank you
Customer Service
Quality of website
Value For Money
Item Doesn't Work
I could not find my charger for a Sony handycam so ordered a compatible one from digi-quick. It was cheap £14.99 and arrived promptly - so far so good. On using, the charging light on the camera kept flashing indicating a fault. I assumed the camera itself wasn't working and decided to give up on it. However I found the original power adapter/charger and discovered it now worked perfectly, so can only conclude the part from digi-quick was the problem. I noticed the part had none of the standard quality marks. I didn't bother trying to get a refund - more hassle than it was worth - but on this occasion buying cheaply was just a waste of money. I gave 2 stars for prompt service but zero for usefulness tbh.
No Delivery
Ordered a camara charger 3 December 2014 still waiting money taken out of account but no reply to my e-mails or no answer of phone calls
Customer Service
Quality of website
Value For Money
Excellent Service
I ordered a battery for my camcorder, unfortunately it did not arrive so I contacted Digi-Quick via email & the next day a person replied to my Email, I was asked to wait another day to see if it had turned up in the post, when it had not I emailed the same person & the next day I received another battery in the post, as yet the first one has Not turned up & if it does I will return it to there freepost address.
The speed that this company resolved my problem was excellent & the courtesy extended to me was second to none, I would recommend them to anyone that wishes to deal with a good honest company that really cares about it's customers!
Could Easily Have Been A Nightmare But Not With Digi-quick
I made an order for a camcorder battery and a mistake with the online system meant I was charged three times for the item. NOT A PROBLEM!
Whole issue sorted out and money back in my account within 24 hours. Also, product I wanted was here NEXT DAY.
Top service and what could so easily have been a convoluted nightmare as happens with online services was swiftly corrected and the staff were super helpful.
Would not hesitate to use again. :-)
Customer Service
Quality of website
Value For Money
Best Ever Service!
Stumbled across digiquick online looking to purchase a battery charger for my new camera. Prices were competitive so gave them a try. After ordering I realised I had made an error with my order and contacted the company straight away. They replied immmediately and assured me the order would be ok. It arrived amazingly the next day and as promised was fine.
I then further ordered a camera battery which again turned up within 24 hrs but unfortunately did turn out to be incompatable with my camera, however I contacted them online, got an immediate response and the situation was resolved immediately. What a great responsive, no nonsense helpful organisation, would highly recommend. Have put in yet another order today.
Sheena
Customer Service
Quality of website
Value For Money
Speedy Acurate Service, Can Recommend.
I did a bit of research on line, found the correct SDHC card for my new camera, then set about finding a supplier. Quite accidentally came across Digi-Quick amongst others. Didn't like the look of some sites even though their price was cheaper. Decided that Digi-Quick looked the most professional and had the selection I wanted. It is important to me as a customer not having to search for post and packing charges, so free p+p was a relief to see, right up there, up front no probs. Ordered my SDHC easy peasy, delivered to my door in 2 days. Great service, exactly the product I expected, good price. Cannot fault you !!!!
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