Jack the Hat Photographic Reviews - www.jackthehat.co.uk
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“Modern day outlet with old style customer service”
Written on: 02/05/2020 by JRS-photography (1 review written)
I have used Jack the Hat photography for many years, why, because unlike large outlets that are really just box shifters with this retail outlet you receive good old customer service and it does not stop once you have bought what you want… Read Full Review
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“Fantastic little product.”
Written on: 30/04/2020 by Saxonwolf (1 review written)
Delivery was exceptional in these difficult times, please say big thanks to all the team. And thank you for the gloves and wipes you included in the parcel, much appreciated. Purchased camera filter removal tool. Does what it says on the box. Will look to purchase from Jack the Hat again… Read Full Review
Jackthehat's Response to Saxonwolf's Review
Written on: 09/05/2020
We really appreciate the time you have taken to leave us such a lovely review. Please stay safe and we hope to do business with you again.
All the best from the Jack the Hat team.
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“First port of call for camera accessories”
Written on: 14/04/2020 by schiavi (1 review written)
Yet again "Jack" delivers. Extremely friendly staff and a quick dispatch of the order. I ordered a remote shutter release cable for my Canon DSLR and even an enquiry about compatability was replied to very quickly. The remote was not a Canon product but it worked great with no problem and was well packaged and with good instructions for use. Do not hesitate to buy from "Jack the Hat" its great value and a place where you can shop with confidence… Read Full Review
Jackthehat's Response to schiavi's Review
Written on: 14/04/2020
Thank you so much for taking the time to leave us such a nice review. We really appreciate it :-)
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“Prompt delivery, good price and exactly what I ordered.”
Written on: 03/04/2020 by Skyman999 (1 review written)
Package arrived pretty much as expected and exactly what was ordered. Can't beat the price and website easy to navigate. Looks like there is plenty more there for me to look at for potential future purchases. Saved into favourites! Thank you Jack The Hat… Read Full Review
Jackthehat's Response to Skyman999's Review
Written on: 08/04/2020
Thank you so much for taking the time to leave us a nice review, and thanks for the order :-)
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“Live by their motto..good service is good business”
Written on: 28/02/2020 by Shirlatwl (1 review written)
Thanks My small order came promptly all item were of good quality and at a very good price. Also free post, A good deal. Recommend and will use you again. Items were half price of many other competitors but were not sub standard. In fact lens cap is superior than the one supplied with camera. Don’t usually do review but felt your service and goods deserved one… Read Full Review
Jackthehat's Response to Shirlatwl's Review
Written on: 09/03/2020
Thank you so much for taking the time to leave us a positive review. We really appreciate it :-)
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“Hoya filter”
Written on: 20/02/2020 by ibTodd118 (1 review written)
Great price and swift delivery, not counterfeit. Standard red Hoya filter… Read Full Review
Jackthehat's Comment
Written on: 09/03/2020
Thank you so much for taking the time to leave us a positive review. We really appreciate it :-)
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“Service”
Written on: 14/01/2020 by richard1richard (1 review written)
Hi i would just like to thank you for my order of a lumix fz150 remote control it arrived this morning. an excellent fast one day service, i will be using Jack the hat again. R Pullen… Read Full Review
Jackthehat's Response to richard1richard's Review
Written on: 16/01/2020
Thanks for taking the time to leave us a positive review, we really appreciate it :-)
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“super fast”
Written on: 13/01/2020 by LouisLancaster1992 (1 review written)
Have used for several items now and never disappointed. Website really easy to use and fast with follow up e-mails confirming order, paymant and despatch. Fast delivery, even when it’s free. Item arrived in 2 days. Great prices even after shopping around online. All original goods and packaging unlike some suppliers. Would thoroughly recommend to anyone looking for photographic filters etc… Read Full Review
Jackthehat's Comment
Written on: 16/01/2020
Thanks for taking the time to leave us a positive review, we really appreciate it :-)
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“very easy to buy from”
Written on: 12/01/2020 by moobox (1 review written)
I asked a question about the product.which got answered immediately. That made me more inclined to buy direct, and the price was excellent. All positive. delivery was free and exceptionally quick… Read Full Review
Jackthehat's Response to moobox's Review
Written on: 16/01/2020
Thanks for taking the time to leave us a positive review, we really appreciate it :-)
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“No fuss great service”
Written on: 19/11/2019 by DomL (1 review written)
I ordered 2 items and paid the small extra for first-class delivery. My items came the next working day, new and perfect. I'm very impressed and happy, despite the weather down South… Read Full Review
Jackthehat's Response to DomL's Review
Written on: 20/11/2019
Thanks for taking the time to leave us a positive review, we really appreciate it :-)
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“After sales service”
Written on: 11/10/2019 by JRSphotography (1 review written)
As a sports photographer and journalist for 40+ years I have shopped all over. I started using JTH about 7 years ago on and off but have recently returned to FILM, and started purchasing film related goods here. The most important thing is customer service. any shop can sell cheap as many large ones do, but there is no after sales service. JTH is both competitive and offers great service as well… Read Full Review
Jackthehat's Response to JRSphotography's Review
Written on: 13/10/2019
Thanks so much for taking the time to leave us a great review :-)
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“Jack the hat...excellent service”
Written on: 11/10/2019 by Lesevans666 (1 review written)
I have now used this company on a number of occasions and quite honestly I must say that I have been impressed with their service. Fast delivery and a remarkable selection of photographic items. Highly recommended. Cardiff… Read Full Review
Jackthehat's Response to Lesevans666's Review
Written on: 13/10/2019
Thanks so much for taking the time to leave us a great review :-)
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Jackthehat's Response to Lesevans666's Review
Written on: 13/10/2019
Thanks so much for taking the time to leave us a great review :-)
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“First-time user, very pleased”
Written on: 10/09/2019 by AndyReynoldsScotland (1 review written)
I had never heard of Jack the Hat before but I found they had a few items I was interested in. I think they also operate via amazon, but I prefer to buy direct, although am always tentative doing this when I don't know the company. Initially I emailed with an enquiry about the fit of a bracket and I got a speedy, helpful and personal response. I then ordered a filter step-up ring (they had a good selection of sizes available), a Pig Iron Tripod L-Bracket for my OMD EM1 MkII camera and a remote… Read Full Review
Jackthehat's Response to AndyReynoldsScotland's Review
Written on: 12/09/2019
Thank you so much for your positive review, we really appreciate it. :-)
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“Absolute delight, great stuff”
Written on: 29/08/2019 by Maffoo (1 review written)
I ordered the pixel peeper maxi kit from them through amazon. Arrived a day early and everything was there and in perfect condition. Felt like it'd been picked and packed with love. Let's hope my photos come out well! ;) been a decade since I last did any darkroom stuff so I'm very pleased with a great service. Long live film… Read Full Review
Jackthehat's Response to Maffoo's Review
Written on: 12/09/2019
Thank you so much for your positive review, we really appreciate it. :-)
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“excellent service”
Written on: 21/02/2019 by richardofhalam (1 review written)
I made a minor mistake when adding the shipping address to my order It was returned to Jack the Hat who promptly contacted me and resent 1st class so I received the next day. May emails were responded to very quickly and the order was fine - very reasonable prices for brand name goods. … Read Full Review
Jackthehat's Response to richardofhalam's Review
Written on: 19/03/2019
Thank you for taking the time to leave us a great review, we really appreciate it.
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Jackthehat's Response to richardofhalam's Review
Written on: 19/03/2019
Thank you for taking the time to leave us a great review, we really appreciate it.
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“First time user, highly satisfied.”
Written on: 06/02/2019 by PhotonutJoe (1 review written)
Ordered an ND filter, a shutter release extension cord, a timer intervalometer and a lens hood. As I live in Finland I didn't have great expectations re speed of delivery but imagine my surprise when my order arrived, well packaged and tracked, in half the expected time. Excellent service and keen prices and even the postage wasn't over the top. Well done Jack the Hat. I have you bookmarked already for future reference… Read Full Review
Jackthehat's Response to PhotonutJoe's Review
Written on: 07/02/2019
Thank you for taking the time to leave such a nice review. We really appreciate it :-)
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“Great choice - Excellent service”
Written on: 24/01/2019 by CoastalBarry (1 review written)
This is my second purchase from Jack the Hat Photographic and the first directly through their website. My first purchase was for replacement feet for my Induro tripod. I wasn't sure if their set would fit but their communication was first class and their friendly and helpful service shone through. When I wanted a 3 Legged Thing Quick Release Tripod Clamp I checked their website and quickly found what I wanted at a competitive price. I had no hesitation in ordering one from them and I received… Read Full Review
Jackthehat's Response to CoastalBarry's Review
Written on: 07/02/2019
Thank you for leaving us a great review. :-)
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“First Class Company !!”
Written on: 19/01/2019
In the first instance I had a question. Had to do it by email as no phone number available, so was not holding out too much hope. To my surprise the response was not only very fast but the answer was honest and spot on. So I ordered the item straight away. Really surprised when my item arrived the very next day and by 09.30....... WOW ! In short I can't thankthe person I dealt with enough, and what amazing service. If only all transactions could be this good. Many many many thanks to 'JackThe… Read Full Review
Jackthehat's Comment
Written on: 21/01/2019
Thank you so much for taking the time to leave us such a nice review, we really appreciate it.
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“Really helpful”
Written on: 22/12/2018
I had been struggling to find nd filters for my Sony mirrorless camera until I discovered Jack the Hat. Good advice, great service and prompt delivery and p size filters solved everything… Read Full Review
Jackthehat's Comment
Written on: 28/12/2018
Thank you for taking the time to leave us a review. Happy Christmas!
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“Very happy with my purchase”
Written on: 18/11/2018 by Stephenmcc99 (1 review written)
Ordered the Canon EOS1000D for £99.99 with a few accessories.The camera arrived the very next day. What can I say? The camera is in perfect "like new" condition much better than I expected. Takes a great photo. I'm so pleased with this purchase! I will be follow g theis gentleman on social media for more offers and hopefully learn a bit about photography… Read Full Review
Jackthehat's Response to Stephenmcc99's Review
Written on: 24/11/2018
Thank you for your order and for taking the time to leave us such a nice review :-)
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Jackthehat's Response to JRS-photography's Review
Written on: 09/05/2020
Thank you so much for taking the time to leave us such a nice review. We hope to deal with you again very soon. Stay safe.
Best wishes from the Jack the Hat Team :-)