Jack the Hat Photographic - www.jackthehat.co.uk

Jack the Hat Photographic - www.jackthehat.co.uk
★★★★★
4.9
98.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

“another satisfied customer”

★★★★★

written by ZionMacLean on 19/03/2023

Have used Jack the Hat Photographic three times now for photographic filters, initially I was uncertain of the quality as the prices were so low and had never heard of Pig Iron brand but found them to be as good as other filters at much greater cost. Free postage, well packaged and always delivered within 3 days is a bonus. Would recommend these guys to anyone.

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“olympus camera straps”

★★★★★

written by Corbet on 09/01/2023

this comp. have been excellant with their service , I ordered items from them and expected del. approx. 21st Jan, they arrived this morn. Monday 09/01/2023, can`t get better than that. will have to check them for other items I might want.

Jackthehat's Response to Corbet's Review

Written on: 18/01/2023

Thank you for taking the time to leave us a review, we appreciate it :-)

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“Quick delivery ”

★★★★★

written by Jordan464 on 31/12/2022

First time I've ordered from this company and the delivery was really quick. Ordered 29th December and estimated delivery date was 10th January. Received 31st December. I'll definitely use Jack the Hat again

Jackthehat's Comment

Written on: 06/01/2023

Thank you for taking the time to leave us a review, we really appreciate it.

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“Great Service”

★★★★★

written by Lubreoch on 04/12/2022

Second time I have bought from Jack the Hat. Very quick turn round and great prices, would certainly buy from there again and again

Jackthehat's Response to Lubreoch's Review

Written on: 08/12/2022

Thank you so much for taking the time to leave us a review, we really appreciate it.

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“First class”

★★★★★

written by ChrisRSVR on 21/11/2022

Would definitely recommend to friends and family without hesitation. Great service, great products at very good prices. Will be using many more times in the future.

Jackthehat's Response to ChrisRSVR's Review

Written on: 08/12/2022

Thank you so much for taking the time to leave us a review, we really appreciate it.

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“Great communication, fast delivery, great filters”

★★★★★

written by EulogyMedia on 26/10/2022

I had bought some cheaper ND filters from Jack the Hat Photographic to use temporarily some time ago but got into contact with a representative, with an interest in the Pig Iron Cinema Line 4 x 5.65 Black Pro Mist filters. Following some really good advice & input, I wound up buying both the 1/2 & 1/4 strength filters from that range and plan on completing the set with the 1/8 strength soon. My company used all the Pig Iron Cinema Line filters on a music video shoot recently and I was really impressed. Jack the Hat are really nice people and, rarely, are very much on tap with email help. I would strongly recommend them to anyone.

Jackthehat's Response to EulogyMedia's Review

Written on: 08/12/2022

Thank you so much for taking the time to leave us a review, we really appreciate it.

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“Quick delivery, no problems”

★★★★★

written by kerryymm on 18/08/2022

I was looking for an L-bracket, and the one I needed didn’t seem to be too easy to get hold of: I don’t know whether 3LT are preparing to launch a new version or what, but not many places seemed to have the item and colour that I wanted in stock. These guys were offering a good price and the best delivery options, so I gave them a go even though I’d never heard of them before. It turned up before the estimated delivery date, and the postage was free. All in all I’m very impressed, and I think I have a new first stop for any camera gear in future!

Jackthehat's Response to kerryymm's Review

Written on: 14/09/2022

Thank you for taking the time to leave us a review and thanks again for the order :-)

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“Len’s hood for Olympus Lens”

★★★★★

written by FreddieHB on 17/08/2022

I spotted this Lens hood on eBay and was attracted by the good appearance and value for money. Having ordered the item, it arrived in two days adequately packaged(not excessive one time plastic, just a padded envelope the item was in good condition a and I very clearly made. Fitting the camera it has a pleasing appearance and would appear to be simple and robust. Thank you Jack the Hat. On time, on value, just right. I will use you again.

Jackthehat's Response to FreddieHB's Review

Written on: 05/09/2022

Thank you for taking the time to leave us a review :-)

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“Quality, price, service.”

★★★★★

written by sunstrider100 on 15/07/2022

Great service, well packaged and quick delivery, and a very good price. What's not to like about that. First time I used this company but will be high on my list in future.

Jackthehat's Response to sunstrider100's Review

Written on: 17/07/2022

Thank you for taking the time to leave us a review, we appreciate it :-)

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“Excellent Sevice”

★★★★★

written by Poppaken on 29/06/2022

Very fast delivery,excellent service. Delighted with tripod. Good value for money. Will use this company again.

Jackthehat's Response to Poppaken's Review

Written on: 02/07/2022

Thank you for taking the time to leave us a review, we appreciate it :-)

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Jackthehat's Response to Poppaken's Review

Written on: 02/07/2022

Thank you for taking the time to leave us a review, we appreciate it :-)

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“Camera sensor cleaning”

★★★★★

written by dmacca49 on 29/04/2022

I ordered Sensor Swabs & Eclipse Optic Cleaner from Jack the Hat using the Amazon web site. Goods arrived, well packaged, in 2 days using the free Post Office 48 hours tracked delivery service The swabs and cleaner were easy to use on my Fuji x-t3 camera, using instructions from a pal2tech YouTube video. For anyone who decides to go the self-cleaning route, make sure you get the correct size swabs for your camera - mine are Type 2 17mm and are the perfect size for the camera's sensor. The 0.5 oz cleaner fluid is sufficient for several cleans - I'm guessing a few dozen I can recommend both the cleaner and the swabs which were quickly despatched by Jack the Hat Photographic I have no hesitation in recommending Jack the Hat as a supplier of the 2 products purchased I now have a sparkling clean camera sensor and no more dust marks on my photos!

Jackthehat's Response to dmacca49's Review

Written on: 30/04/2022

Thank you for taking the time to leave us a nice review, we really appreciate it. :-)

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Jackthehat's Response to dmacca49's Review

Written on: 30/04/2022

Thank you for taking the time to leave us a nice review, we really appreciate it. :-)

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“All round professional service”

★★★★★

written by Jimedge on 13/04/2022

Not bought loads of stuff from Jack the Hat, but every sale, however small is treated with the same professional service. They will not let you down! Would easily recommend to friends and family!

Jackthehat's Response to Jimedge's Review

Written on: 30/04/2022

Thank you for taking the time to leave us a nice review, we really appreciate it. :-)

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“Great service”

★★★★★

written by Peter1952. on 09/04/2022

Have bought several photography items from Jack the Hat recently and the goods and service have been excellent. Highly recommended. Even when I was accidently sent the wrong item the correct one arrived within 24 hours.

Jackthehat's Response to Peter1952.'s Review

Written on: 30/04/2022

Thank you for taking the time to leave us a nice review, we really appreciate it. :-)

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“Real humans rule for the best service”

★★★★★

written by rjbull on 24/03/2022

I asked for more details about two items, including whether a lens hood would invert over the lens for storage (most do, but you can't be certain) and whether they had a pouch that would fit my lens with hood. They quickly and courteously made the effort to check and answer. Naturally I purchased from them, and their response and delivery were very rapid. Such good service is rare nowadays.

Jackthehat's Response to rjbull's Review

Written on: 30/04/2022

Thank you for taking the time to leave us a nice review, we really appreciate it. :-)

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“Amazing service and super prices”

★★★★★

written by jessie.forsyth on 05/08/2021

Amazing service and super prices. Cannot really ask for more. Will definitely continue ordering camera accessories from Jack the Hat!

Jackthehat's Response to jessie.forsyth's Review

Written on: 30/04/2022

Thank you for taking the time to leave us a nice review, we really appreciate it. :-)

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“These people go above and beyond ”

★★★★★

written by GeorgeTucker170 on 30/07/2021

It makes a nice change to deal with a company that seems to value its customers. The way they do business reminds me of the good old days back in the 1960s when knowledge and service was taken seriously. I will certainly continue to give them my business.

Jackthehat's Response to GeorgeTucker170's Review

Written on: 30/04/2022

Thank you for taking the time to leave us a nice review, we really appreciate it. :-)

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“Extremely helpful company”

★★★★★

written by AlanWhittle on 12/07/2021

They really go the extra mile to help their customers. Thank you for your advice about my old Nikon 35mm film camera, I really appreciate it. Highly recommended, will definitely use again.

Jackthehat's Response to AlanWhittle's Review

Written on: 30/04/2022

Thank you for taking the time to leave us a nice review, we really appreciate it. :-)

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“Modern day outlet with old style customer service”

★★★★★

written by JRS-photography on 02/05/2020

I have used Jack the Hat photography for many years, why, because unlike large outlets that are really just box shifters with this retail outlet you receive good old customer service and it does not stop once you have bought what you want.

Jackthehat's Response to JRS-photography's Review

Written on: 09/05/2020

Thank you so much for taking the time to leave us such a nice review. We hope to deal with you again very soon. Stay safe.
Best wishes from the Jack the Hat Team :-)

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“Fantastic little product.”

★★★★★

written by Saxonwolf on 30/04/2020

Delivery was exceptional in these difficult times, please say big thanks to all the team. And thank you for the gloves and wipes you included in the parcel, much appreciated. Purchased camera filter removal tool. Does what it says on the box. Will look to purchase from Jack the Hat again.

Jackthehat's Response to Saxonwolf's Review

Written on: 09/05/2020

We really appreciate the time you have taken to leave us such a lovely review. Please stay safe and we hope to do business with you again.
All the best from the Jack the Hat team.

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“First port of call for camera accessories”

★★★★★

written by schiavi on 14/04/2020

Yet again "Jack" delivers. Extremely friendly staff and a quick dispatch of the order. I ordered a remote shutter release cable for my Canon DSLR and even an enquiry about compatability was replied to very quickly. The remote was not a Canon product but it worked great with no problem and was well packaged and with good instructions for use. Do not hesitate to buy from "Jack the Hat" its great value and a place where you can shop with confidence.

Jackthehat's Response to schiavi's Review

Written on: 14/04/2020

Thank you so much for taking the time to leave us such a nice review. We really appreciate it :-)

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