Jack the Hat Photographic Reviews - www.jackthehat.co.uk
?
Ask our helpful community of experts about this product or company
Jack the Hat Photographic - www.jackthehat.co.uk - Ask a question now
Jack the Hat Photographic - www.jackthehat.co.uk - Ask a question now
Media Gallery for Jack the Hat Photographic - www.jackthehat.co.uk
Refine your search
Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.
“Excellent customer service”
Written on: 14/09/2018
The ordered item arrived impressively quickly and when I encountered a problem ( of my making not theirs ) they anwswered my questions promptly and sorted things out quickly and satisfactorily. They obviously care about their customers and it was a pleasure to do business with them… Read Full Review
Was this review helpful?
0
0
“Fantastic Service - will definitely be back!”
Written on: 04/09/2018 by billh23 (1 review written)
This was my first order with Jack the Hat Photographic and I must say I'm very impressed. The ordering process was easy and the communications from the person I dealt with after placing the order was fast, friendly and efficient. My items were delivered quickly and were very well packaged. Thoroughly pleased with both the service and my products. Will definitely be back to place more orders - Thanks… Read Full Review
Was this review helpful?
0
0
Read 1 Comment
“Glad I found this company”
Written on: 08/08/2018
I came across Jack the Hat when I was looking for a screen protector for my Fuji XT-1. I ordered this great value for money product and was more than happy with it. I have since found their website and am amazed at the number of items available and the very competitive prices. I will definitely be returning for future photographic purchases. I was also very pleased with the fast and efficient dispatch of my order. I would recommend this company to fellow photographers… Read Full Review
Jackthehat's Comment
Written on: 14/09/2018
Thank you for taking time to leave us such a nice review. :-)
Reply to this comment
Was this review helpful?
0
0
Read 1 Comment
“Happy customer back again!”
Written on: 11/07/2018 by PaulGoby (1 review written)
This was the most recent of many orders and as usual, it was highly satisfactory. Ordering is easy, having an account helps to make the process very quick as many of the fields in the order are ready filled. The product was as expected and delivery was prompt and on time with adequate packaging. The ordered item (Hoodman Hoodloupe) seemed to be unavailable at many other national retailers, so I was very pleased to find you had it in stock for next day delivery. Thanks for your wonderful… Read Full Review
Jackthehat's Response to PaulGoby's Review
Written on: 14/07/2018
Thank you for taking the time to leave us a positive review. We really appreciate it and hope to business with you again. :-)
Reply to this comment
Was this review helpful?
0
0
Read 1 Comment
“Great Service Great Prices :-D”
Written on: 07/04/2018 by Dickeymg75 (1 review written)
I have ordered sveral items from Jack The Hat and have always been pleased with the quality of service and theie products, which are very well priced :-D The most important thing, however, is that you can be assured that ALL the products are genuine and not 'shady imported copies/fakes' ... This why you can rely on Jack The Hat :-}… Read Full Review
Jackthehat's Comment
Written on: 17/04/2018
Thank you so much for leaving us a positive review :-)
Reply to this comment
Was this review helpful?
0
0
Read 1 Comment
“I ordered a 3 Legged Thing replacement bootz for my...”
Written on: 01/03/2018 by CeGe (1 review written)
I ordered a 3 Legged Thing replacement bootz for my Albert tripod and I am so happy with my purchase from this company. Not only that it was the genuine part that fits the specification, shipping was so quick, I received it 8 days after my order date and that includes weekend days. Please take note that this is an international shipping from UK to North Carolina USA. This is the fastest shipping I ever experienced and I highly recommend this company… Read Full Review
Jackthehat's Response to CeGe's Review
Written on: 07/03/2018
Thank you so much for taking the time to leave us a positive review. Best wishes from England :-)
Reply to this comment
Was this review helpful?
0
0
Read 1 Comment
“First Class Customer Service”
Written on: 20/02/2018 by Alfonsofrisk (1 review written)
I left a review for a product I was unhappy with. Within 10 mins I had a reply,apology and full refund. Have used Jack the Hat for years and this was the first time I have had cause for complain. They handled my issue in a professional and timely manner. Will continue using them for my photography supplies… Read Full Review
Jackthehat's Response to Alfonsofrisk's Review
Written on: 23/02/2018
Thank you for taking the time to leave us a positive review, we really appreciate it. Apologies again for the dodgy screen protector.
Reply to this comment
Was this review helpful?
0
0
Read 1 Comment
“Very happy repeat customer”
Written on: 08/02/2018 by anjellaroessler (1 review written)
Quick and easy to purchase from. Ship internationally at great rates. I can find all those small accessories I need easily and they often work out cheaper than buying locally. Never had a problem or needed any help with anything, I've purchased multiple times and they've become my go-to for all my photographic bits and pieces… Read Full Review
Jackthehat's Response to anjellaroessler's Review
Written on: 12/02/2018
Thank you for taking the time to leave us a positive review, we really appreciate it.
Reply to this comment
Was this review helpful?
0
0
Read 1 Comment
“Brilliant Customer Service”
Written on: 04/02/2018 by Deman55 (1 review written)
Ordered two items - due to living in the CI, expected things to take ages - received within 48 hrs, and received several emails during this period advising of receipt and then subsequent despatch. Have tried the products and they tick all the boxes for what I needed - will definitely use them again… Read Full Review
Jackthehat's Response to Deman55's Review
Written on: 12/02/2018
Thank you for taking the time to leave us a positive review, we really appreciate it.
Reply to this comment
Was this review helpful?
0
0
Read 1 Comment
“Great service”
Written on: 25/01/2018 by Carleigh483 (1 review written)
Excellent prompt service ! Will be back ! Thanks… Read Full Review
Jackthehat's Comment
Written on: 29/01/2018
Thanks for taking the time to leave us a positive review, we really appreciate it.
Reply to this comment
Was this review helpful?
0
0
Read 1 Comment
“excellent service ”
Written on: 06/01/2018 by lukemarshall (1 review written)
my order came 2 day before estimated delivery,very,very prompt service AWESOME website very easy to use… Read Full Review
Jackthehat's Response to lukemarshall's Review
Written on: 10/01/2018
Thanks for taking the time to leave us a positive review :-)
Reply to this comment
Was this review helpful?
0
0
Read 1 Comment
“excellent products and excellent service”
Written on: 04/01/2018 by Genesisk488 (1 review written)
Great products: 39mm filters and Leica type lens hoods. All exactly as described and good quality manufacture and materials. Service excellent. Great packaging and really fast delivery. Delighted!… Read Full Review
Jackthehat's Comment
Written on: 05/01/2018
Thanks for taking the time to leave us a review, we really appreciate it :-)
Reply to this comment
Was this review helpful?
0
0
Read 1 Comment
“Excellent service”
Written on: 30/12/2017 by solwayshipping (1 review written)
I only wanted a replacement lens cap for my bridge camera so to find one on this site which was very good value and included postage was pretty impressive. Would I buy from "Jack" again? you bet!… Read Full Review
Jackthehat's Response to solwayshipping's Review
Written on: 01/01/2018
Thank you for your positive review, we really appreciate it :-)
Reply to this comment
Was this review helpful?
0
0
Read 1 Comment
“Cotton Gloves - Far to Small!”
Written on: 29/12/2017 by markolarko (1 review written)
When you sell a product which requires a specific size for their use you CAN NOT have a general size and expect them to fit ALL SIZES! My hands are not small but the impression given was that the gloves were sized to fit all. I have a narrow but long hand I just can not get these gloves on without a great deal of discomfort. I have subsequently found 12 pairs of Extra Large Gloves for £12.44 or £1.03 a pair as opposed to this Kenro pair for £5.99 - So I have saved £65.89 and got what I… Read Full Review
Jackthehat's Response to markolarko's Review
Written on: 29/12/2017
We are very sorry to hear this. We have taken your comments on board and will make the actual size clearer on our website.
Please return the gloves to us and we will refund you in full.
Reply to this comment
Was this review helpful?
1
0
Read 1 Comment
“Lens repair tool, great bit of kit.”
Written on: 30/11/2017
Ordered the lens repair tool from Queensland, Australia via the online store and am blown away with the super quick dispatch, very reasonable freight charges and the quality/construction of the item. I read the reviews and it was pretty plain to see this was a reputable company selling quality equipment. I'd just bought an SMC Takumar with a dented filter ring and with this tool have fixed it a treat. Luckily there was no paint loss and honestly you can't see where it's been corrected. The… Read Full Review
Jackthehat's Comment
Written on: 12/12/2017
Thank you so much for your kind review and the order, we really appreciate it.
Reply to this comment
Was this review helpful?
0
0
Read 1 Comment
“Old fashioned good service”
Written on: 27/11/2017 by Konner19 (1 review written)
Good old fashioned service by very knowledgeable staff. Answered my query quickly and posted the item the same day. Will definitely use again. Thank you… Read Full Review
Jackthehat's Comment
Written on: 12/12/2017
Thank you for taking the time to leave us a positive review.
Reply to this comment
Was this review helpful?
0
0
Read 1 Comment
“A little disappointed”
Written on: 17/08/2017 by BKBImages (1 review written)
I have used Jack the Hat on a number of occasions and have always been very pleased with everything about the company, both in terms of product and service. So it was rather disappointing when I took delivery of my two - supposedly new - Kood ND8 filters. They had both very obviously been opened and had finger marks all over the glass. I cleaned them up and they appear to be fully capable of doing the job they are supposed to, so I'm not looking at replacements or refunds. But the fact that… Read Full Review
Jackthehat's Response to BKBImages's Review
Written on: 31/08/2017
We are very sorry you feel this way. Unfortunately all Kood filters can suffer from this. It is something to do with the way they are packaged in the factory. All of them arrive like this. If you contact Kood directly they will be able to confirm this.
Reply to this comment
Bkbimages's reply to Jackthehat's Comment
Written on: 31/08/2017
Thank you for your response. If that is the case then it throws Kood's quality control into question, doesn't it?
The security seals were in place but not intact, which suggests that the items had been opened after first sealing.
But anyway. I just though you should know about this (although it appears you already do)
I've always otherwise been pleased with my dealings with Jack-the-Hat and I don't see why I shouldn't deal with you again.
All the best.
Reply to this comment
Jackthehat's reply to Bkbimages's Comment
Written on: 04/09/2017
Hi, thanks for being so understanding. I have spoken to Kood this morning. The reason for this problem is that staff at Kood UK have to open every single filter to put in the cardboard insert. Apparently the Chinese factory cannot do this for some bizarre reason.
Reply to this comment
Bkbimages's reply to Jackthehat's Comment
Written on: 04/09/2017
Ah, the Chinese. Very odd.
Well, never mind. Thank you for taking my remarks seriously. I appreciate that.
Catch you next time!
Reply to this comment
Was this review helpful?
0
0
Read 4 Comments
“Good firm to deal with”
Written on: 18/07/2017 by 336Wren (1 review written)
Bought a tripod head direct from Jack the Hat. Arrived promptly and was well packed, item was good value… Read Full Review
Jackthehat's Comment
Written on: 21/07/2017
Thank you for taking the time to leave us a positive review, we really appreciate it.
Reply to this comment
Was this review helpful?
0
0
Read 1 Comment
“ARTISAN & ARTIST CASE FOR LEICA M10”
Written on: 30/06/2017 by AriThorpe (1 review written)
A well made leather case, which helps to grip the camera. It also provides protection to the upper corners of the camera, which the standard Leica half case doesn't… Read Full Review
Jackthehat's Comment
Written on: 02/07/2017
Thanks for leaving us a positive review :-)
Reply to this comment
Was this review helpful?
0
0
Read 1 Comment
“Appreciation”
Written on: 06/06/2017
Just a line of thanks to all at Jack In The Hat, Excellent service, fast & reliable. Very happy to place future orders… Read Full Review
Jackthehat's Comment
Written on: 29/06/2017
Thank you so much for taking the time to leave us a positive review. We really appreciate it.
Reply to this comment
Was this review helpful?
0
0
Read 1 Comment
overview
Share this page?
Top 5 Online Camera Shops
To calculate the top 5's we take the following factors into account:
• All the star ratings the company/product has received,
• The number of reviews
• How recent the reviews are
As rated by our community of reviewers
-
Ffordes Photographic - www.ffordes.com 1.
254 reviews read latest review -
Jack the Hat Photographic - www.jackthehat.co.uk
144 reviews read latest review
2.
-
B & H Foto & Electronics Corp - www.bhphotovideo.com 3.
5771 reviews read latest review -
Amazon - www.amazon.co.uk
697 reviews read latest review
4.
-
UK Camera Store - www.ukcamerastore.co.uk
459 reviews read latest review
5.
Hot Stuff in
Latest Reviews in Online Camera Shops
-
Ffordes Photographic - www.ffordes.com
" Commision Sales " Read More
Written by PeterOfCambridge.
-
Amazon - www.amazon.co.uk
" Great " Read More
-
Jack the Hat Photographic - www.jackthehat.co.uk
" Excellent customer service " Read More
-
Disking International - www.disking.co.uk
" Excellent customer service " Read More
-
Rocky Cameras - www.rockycameras.com
" Bought a movie camera described as '... a working item, shutter fir... " Read More
Latest items in Online Camera Shops
See Also...
-
Toni L. P. Kelner - Blast from the Past
1 reviews
Jackthehat's Response to billh23's Review
Written on: 14/09/2018
Thank you for taking time to leave us such a nice review. :-)