Seed Parade Reviews - www.seedparade.co.uk

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★★★☆☆
3 / 5
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Seed Parade - www.seedparade.co.uk
Seed Parade - www.seedparade.co.uk
Seed Parade - www.seedparade.co.uk
Seed Parade - www.seedparade.co.uk

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Latest Reviews

★☆☆☆☆

“Ordered with ease, arrived swiftly, and there's where...”

Written on: 21/05/2020 by Pattersontl89 (1 review written)

Ordered with ease, arrived swiftly, and there's where the good experience stopped. Items missing from the order, I emailed, used the contact us section of their website on four occasions before emailing again re the matter. A month later and all communications are being ignored and I'm still out of pocket. non existent and therefore dreadful customer service, avoid at all costs!… Read Full Review

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★☆☆☆☆

“Beware... No communication and no receipt of order”

Written on: 04/05/2020

Appalling communication. Sent numerous emails and left messages on their website to update shipping address (immediately after placing order) but every single communication ignored. Also registered letter sent to their address but also ignored. Spent £17 on their website and received nothing so a complete waste of money ... Not good at all and now have to waste my time to get my money back from them. They have no phone number so cannot call them… Read Full Review

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Plantwoman's Comment

Written on: 16/05/2020

I started to worry about your comments after I ordered seeds last month and yes,there was a delay but that was expected due to lockdown. The seeds arrived in excellent condition a d Iordered a second batch which arrived in a few days.

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Hiflyer63's Comment

Written on: 17/05/2020

Look at numerous reviews on Trustpilot showing exactly the same treatment. Seedparade have taken my money, haven't delivered, and refuse to respond to ANY communications since (8 emails and many messages on their website).

This experience seems common according to other Trustpilot reviews.

BEWARE.....

Lockdown is no excuse for ignoring emails, my order placed 4 weeks ago.

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Hiflyer63's Comment

Written on: 17/05/2020

Look at numerous reviews on Trustpilot showing exactly the same treatment. Seedparade have taken my money, haven't delivered, and refuse to respond to ANY communications since (8 emails and many messages on their website).

This experience seems common according to other Trustpilot reviews.

BEWARE.....

Lockdown is no excuse for ignoring emails, my order placed 4 weeks ago.

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Scout1654's Comment

Written on: 05/06/2020


If you have paid for your order by a credit card, initiate a chargeback with your card company.
This company seems to ignore all attempts by clients trying to reach them because for non delivery of goods.

Credit card merchants who are allowed to accept payments by credit cards get slapped with fees when a business has too many chargebacks. ...
If credit card company decides to terminate the merchant account, the business will lose the ability to process credit card payments.
A terminated account could also land the merchant on the MATCH list.

When merchants rack up excessive chargebacks, it not only cuts into their bottom lines,
it puts their merchant accounts in jeopardy.
No matter what the reasons, excessive chargebacks are bad for business.
1% is the top limit for chargebacks, before their ability to accept card payments put in jeopardy.
This means 1 client in 100. It is therefore upto you to join the others who are initiating chargebacks
Maybe this way, this company will get its act together

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Was this review helpful? 1 0
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★☆☆☆☆

“No Delivery, no response to emails and no telephone number”

Written on: 01/05/2020 by Ginai434 (1 review written)

Do not buy from this company, you will not get your order. They do not respond to emails and there is no telephone number. Appalling customer service. I have requested a refund but will not hold my breath, it's a small amount of money but the principle… Read Full Review

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Was this review helpful? 1 0
★☆☆☆☆

“Not delivered, no reply to emails, no phone number”

Written on: 01/11/2019 by anbo19 (1 review written)

This company takes payment for orders but does not deliver and is unreachable but mail and phone… Read Full Review

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Scout1654's Response to anbo19's Review

Written on: 05/06/2020


If you have paid for your order by a credit card, initiate a chargeback with your card company.
This company seems to ignore all attempts by clients trying to reach them because for non delivery of goods.

Credit card merchants who are allowed to accept payments by credit cards get slapped with fees when a business has too many chargebacks. ...
If credit card company decides to terminate the merchant account, the business will lose the ability to process credit card payments.
A terminated account could also land the merchant on the MATCH list.

When merchants rack up excessive chargebacks, it not only cuts into their bottom lines,
it puts their merchant accounts in jeopardy.
No matter what the reasons, excessive chargebacks are bad for business.
1% is the top limit for chargebacks, before their ability to accept card payments put in jeopardy.
This means 1 client in 100. It is therefore upto you to join the others who are initiating chargebacks
Maybe this way, this company will get its act together

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Was this review helpful? 4 0
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★☆☆☆☆

“No reply to wrong orders / no customer cervice ”

Written on: 05/02/2018 by Tyson150 (1 review written)

I keep contacting them regarding a wrong order sent to me And no reply no customer service for 3 months already . Only automated emails… Read Full Review

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Scout1654's Comment

Written on: 05/06/2020

If you have paid for your order by a credit card, initiate a chargeback with your card company. This company seems to ignore all attempts to clients trying to reach them because for non delivery of goods.

Credit card merchants who are alowed to accept payments by credit cards get slapped with fees when a business has too many chargebacks. ... If credit card compnaysr decides to terminate the merchant account, the business will lose the ability to process credit card payments. A terminated account could also land the merchant on the MATCH list.

When merchants rack up excessive chargebacks, it not only cuts into their bottom lines, it puts their merchant accounts in jeopardy.
No matter what the reasons, excessive chargebacks are bad for business.
1% is the top limit for chargebacks before their ability to accept card payments put in jeopardy. This 1 client in 100. It is therefore upto you to join the others who are initiating chargebacks do that this company gets its act together

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Was this review helpful? 2 0
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★☆☆☆☆

“They don't care”

Written on: 08/01/2018 by 136Bullock (1 review written)

I placed an order, then received an E:Mail saying despatched. Two weeks later phoned as they had not arrived and was told they were on their way. Three days later the package arrived, the contents seed packets were mostly open seeds all mixed up inside the main package. Via their website I notified them and they have not had a reply… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“Don't reply to emails”

Written on: 23/10/2015

I had to pay for first class post which was more than my seeds actually cost but it still took 3 weeks for my seeds to arrive. Wouldn't have minded but I emailed the company 3 times and have still not had a reply. I'm sure if your order goes through ok and you get what you want it's fine. Maybe I was unlucky but I would still expect much better customer service… Read Full Review

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Bazfaz's Comment

Written on: 25/04/2016

I ordered seeds at midday today. Four hours later I received an email saying they were in the post. That is an efficient company.

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★★★★★

“Excellent seeds”

Written on: 14/05/2015 by Janeg478 (1 review written)

Ordered seeds for the first time from Seedsavers earlier this year. I didn't expect much in the way of packaging because of the low prices - the seeds came in a little plastic resealable packet with the variety and number of seeds on though, which I thought was great. If you want to pay premium for pretty pictures and basic instructions, use another company, as the packaging is plain from here, and much easier to save seed for next year! The number of seeds per packet was three times what… Read Full Review

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Was this review helpful? 2 0
★★★★★

“AbsolutelSy fantastic service !”

Written on: 01/11/2014 by Ashlynn451 (1 review written)

I ordered from this company for the first time recently, and just had to write this review. The quality of service re communication was superb. I am still reeling in shock at the speed with which my small(for this year) order was delivered... Let no-one have any doubts about placing an order. Thank you Seed Parade. Alex. … Read Full Review

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★★★★★

“Best seeds ”

Written on: 10/07/2014 by scarycrow (1 review written)

I won a seed voucher in a competition redeemed it and got my seeds also got several packets of other seeds as a gift from seed parade all well labelled seeds neatly packaged and sent to me first class ..Will be using seed parade again have a great selection of seeds at competetive prices ... Great service recieved a e,mail when my seeds were dispatched ... Thankyou seed parade will be spreading the word about your great service… Read Full Review

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★☆☆☆☆

“Horrible Product & Customer Service”

Written on: 24/01/2013

It's one thing to advertise a service and deliver it. That's how business works. You get what you pay for. But with this company, it was more trouble than it was worth, especially and even with the low price of the product that was provided. Avoid this company like the plague… Read Full Review

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Breadfairy's Comment

Written on: 16/03/2013

Have to disagree. I used this company last year, delivery next day, and no problems with germination and end result, as I compared with same variety from a leading organic company. This year I ordered this Thursday gone and received order within 24 hours, I can't complain at that.
Mark Mattocks

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S.bird's Comment

Written on: 13/01/2015

I have to agree. i waited ages for my seeds to arrive and now i'v seen them i'm not very confident that they will even grow. I wasn't expecting my seeds to be packed in sealed plastic packets and no information about the seeds apart from aprox how many and what was in the packet. I feel like throwing them all in the bin.

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★★★☆☆

“Some OK”

Written on: 28/10/2012

Cheap, quick service. However not all seeds seemed top quality. For example "Gardners Delight" tomato grew into a mediocre tasting, medium sized striped fruit (instead of cherry sized, tangy tasting). To be fair I could not be bothered to send them back by then so do not know what the response would have been… Read Full Review

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★★★★★

“AWARDS WONAT BRISTOL CARE HOME”

Written on: 05/08/2012 by mortimer123 (1 review written)

FROM THE INTERNET I PURCHASED ALL THE SEEDS NEEDED TO SOW IN A NEW PLOT FOR THE CARE HOME I VOLUNTEER AT I CANT PRAISE THE QUALITY ENOUGH ALL GERMINATED QUICKLY ALL GREW FANTASTICALLY THE NEW GARDEN WAS OPENED BY THE LORD MAYOR OF BRISTOL AND I WON THREE CATOGORIES 1. BEST EDIBLE GARDEN 2, BEST DECOARATED POTS 3 BEST CONSUMER GARDEN. I ACHEIVED THE AWARDS BY CREATING A POTERGY =MIXED FLOWERS AND VEGGIES THE SPINACH HAS PROVIDED THE HOME WITH SO MUCH QUALITY IM AMAZED AND VERY PLEASED WITH… Read Full Review

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★★★★★

“Fast, cheap quality seeds!”

Written on: 06/03/2012

I ordered 7 packs of seedparade on Friday night, and they arrived on Tuesday morning- fast service! The seeds were excellent value for money, and great for the beginner gardener like me who's still playing around with what she likes! I got 30 sweet pea seeds for just 79p, and 1500 parsley seeds for 9p- yep, just £0.09!!! They keep prices low by saving on packaging- the seeds were in little zip-lock plastic bags, rather than in complicated paper bags, and offer sales throughout the year on… Read Full Review

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★★★★★

“Fast delivery even to overseas (Hungary), perfect...”

Written on: 12/05/2011

Fast delivery even to overseas (Hungary), perfect deal, highly recommended… Read Full Review

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★★★★★

“I was 100% satisfied with everything, great service,...”

Written on: 12/05/2011

I was 100% satisfied with everything, great service, the seeds arrived very quickly. Especially like the wide variety of the different seeds, you really can grow some special vegetables. I would highly recommend it if you're looking for some great deals

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★★★★★

“The seeds are really cheap especially if you buy them...”

Written on: 06/05/2011 by malacka13 (1 review written)

The seeds are really cheap especially if you buy them on sale, there is something always on sale. The delivery was fast ie the order was despatched the next day and arrived after. First class! In these days you really want to save every penny by growing your own veg and the seeds are so great value on this website. And very easy to use too. Thanks… Read Full Review

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