Emanualonline Reviews - www.emanualonline.com

★★★★☆
4.2 / 5
85% of users recommend this
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Latest Reviews

★☆☆☆☆

“ I purchased a manual for my motorcycle. Problem was...”

Written on: 28/05/2020 by eddie755 (1 review written)

I purchased a manual for my motorcycle. Problem was it was partially written in a foreign language. They would not refund my purchase claiming it was a fully functional product… Read Full Review

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★☆☆☆☆

“I emailed the pre-sales support staff to enquire...”

Written on: 25/04/2020 by PHW110 (1 review written)

I emailed the pre-sales support staff to enquire whether their manual for the Onan Cumming marine diesel covered heat exchange repair. I recieved a response that it covered 'all scenarios'. I purchased the document and was sent a copy of the operators service manual (which is provided free by Onan Cummings) and does not cover repairs. These people attempt to insult the reviewer. Stay away!! I see they have a lot of negative filings with Better Business. Think I'll join them! … Read Full Review

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★☆☆☆☆

“frustrated”

Written on: 09/04/2020 by jeepwrangler (1 review written)

never received my manual for jeep wrangler poor communication got a order number and received it they never responded… Read Full Review

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★☆☆☆☆

“Dodgy”

Written on: 06/02/2020 by JavonAdams (1 review written)

Firstly sent manual for completely wrong model. After complaint, they sent a 10 Gig download which involved an additional software . Reluctantly i tried it and encountered errors. Have been refused a refund. Now trying to have the credit card charge reversed. Dodgy company!… Read Full Review

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★☆☆☆☆

“Do not buy from Emanualonline”

Written on: 18/10/2019 by lynjams (1 review written)

I placed an order for the workshop edition of the smart car 2007-2014 incl brabus (451). They sent complete 2007-2010 manuals which were completely free online. These did not include the workshop manual, nor anything stated in the description online. I tried to give them the opportunity to refund my money prior to posting this review. The only response they gave was 'what year was your vehicle?' Do not purchase from this company. It is nothing but a sham… Read Full Review

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★☆☆☆☆

“Waste of money”

Written on: 16/08/2019

A complete waste of money. This is advertised as an "invaluable resource for any owner" which is untrue. I was expecting a Haynes types manual with quick and easy diagrams. The file is 20GB IN SIZE and takes several hours to download (the complete Microsoft Office package is 1.5GB!) In my opinion, it's honestly unusable for anyone who's not a mechanic or engineer. As a 50 year old woman with little auto knowledge, frankly I deleted the download and looked on YouTube and solved my problem for… Read Full Review

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★☆☆☆☆

“Very,very disappointed, Do not reccommend”

Written on: 14/08/2019 by mikoprod (1 review written)

Manual advertised has photos of third party publication, "NOT" factory, very unclear photos..Same manual advertised can be purchased online for half the cost..I sent a request to support...Never received a response..Do not recommend… Read Full Review

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★☆☆☆☆

“SHADY BUSINESS DO NOT BUY FROM THEM”

Written on: 04/06/2019 by GianniMcLeod17 (1 review written)

This site is terrible. I made an honest mistake purchasing the wrong manual, immediately notified him, who seems to be the only person running the website, asked for a refund and was told not possible. It's only 12 bucks and the way he responded me has left a bad taste in my mouth. This is not an honest business. They make money by setting up traps, not services nor products. PLEASE DO NOT ORDER FROM EMANUALONLINE. … Read Full Review

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★☆☆☆☆

“Do not try to download it will ruin your computer! ”

Written on: 31/05/2019 by Jeannie206 (1 review written)

I bought a digital manual for 29.99 for my BMW. It came by email with a separate link for download instructions, which I went to first. It instructed me to download a download manager. That took serval hours to download, once that was done I attempted to download the actual manual and the additional program required for it to work. At this point my laptop quit functioning all together. I could not get it to do anything. I contacted emanual and req requested a refund. They stalled me for about a… Read Full Review

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★★★★★

“BMW in depth made simple”

Written on: 27/03/2019 by Joycef140 (1 review written)

needed an indepth view of inlet manifold flap valves and this achieved all my expectations and made the job easy… Read Full Review

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★☆☆☆☆

“CANNOT DOWNLOAD!!”

Written on: 17/03/2019 by AlessandraPeck (1 review written)

JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE! JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE! JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE! JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE! JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE! JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE! JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE! JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE! JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE! JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE!… Read Full Review

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★★★★★

“Utterly fantastic customer service”

Written on: 26/09/2018 by BSJ.services (1 review written)

As the title suggests you can guess that I am totally satisfied with the level of care and after purchase service, if only more companies could copy and take as much care with their customers. I wouldn’t hesitate to use emanualonline again and can’t recommend them highly enough, a pleasure to deal with. Thanks for all your hard work and dedication … Read Full Review

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★★★★★

“Probem sorted comprehensively”

Written on: 13/08/2018 by Stone_man (2 reviews written)

I had not used my mercedes software for a while and when I did I was prompted to update the Oracle VMWare, big mistake. I could not get the software to work again and made an appointment with the online support team. It took a while to download some of the large files but it was fixed to my satisfaction. Well done… Read Full Review

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★★★★☆

“Sorted out my problem quickly.”

Written on: 14/06/2018

I was looking for a full workshop manual for some plant but was provided with a service manual which covered very little in depth. The Emanualonline folks seemed to understand the problem quickly though and sourced the real thing with torque settings, exploded diagrams and detailed explanations and sent it on. It all downloaded fine and I've already begun work to rectify the machine using the manual. The Email responses seemed to not go through sometimes but that could be my internet provider… Read Full Review

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★★★★★

“question”

Written on: 11/06/2018 by beauben (1 review written)

fast answer, good deal, will be back soon I will certainly recommend this product to my friends… Read Full Review

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★★★★★

“Mixed Up Manual”

Written on: 13/05/2018 by JimmyCo (1 review written)

So, I was looking for a repair manual for my 2010 GMC Sierra 1/2 ton Denali pickup. After finding the right link, which describe the service manual for 2010 GMC Sierra pickups, I click the link and made the order. Once I received the order confirmation, I downloaded the manual within a few moments. When I open the manual, to my surprise, it was a manual for the one-tone GMC pickups, not at all right for the 1/2 ton pickups. So, thinking I was probably out of luck and just wasted my money, I… Read Full Review

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★★★★☆

“VIDA VOLV_2012 WSM”

Written on: 13/05/2018 by McCormick340 (1 review written)

Thanks, you really made an effort to solve my problem. My problem was solved in the end, but it could have been a little bit faster… Read Full Review

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★★★★☆

“KIA MANUAL”

Written on: 10/05/2018 by Ewing243 (1 review written)

product is very detailed for most jobs and technical support was very good. Would recommend for most… Read Full Review

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★★★★★

“Professional”

Written on: 08/05/2018 by Jordenp237 (1 review written)

The emanualonline team is as professional as OEM. One of their documentation has been limited by my old PC but they solved it remotely… Read Full Review

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★★★★☆

“good customer serice”

Written on: 20/04/2018 by Annalisem491 (1 review written)

got wrong manual first and they made it right and sent proper one… Read Full Review

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