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“Worst Ink supplier ”
Written on: 16/12/2021 by ghg020 (1 review written)
Inks do not work , seller accepts returns but at your cost and then refused to refund stating some excuse like package missing , etc Stay well clear of them… Read Full Review
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“Great ink quality and fast delivery service”
Written on: 29/11/2014 by xoPugh470 (1 review written)
I have used Prink for a couple of years and not only is it great ink but very fast delivery service. Ordered ink on Tuesday midday, arrived Wednesday morning.It has always been the same, very fast delivery servicw. I have also never had to complain about the ink quality or quantity… Read Full Review
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“Compatible ink cartridges”
Written on: 10/08/2013 by Bobestmonami (1 review written)
I've used Prink for replacement compatible cartridges for some time now and been very satisfied. The last batch that I ordered arrived the very next day. Great! Came to replace two of the cartridges and found that they would not print. Suspected a faulty batch. Emailed Prink, and after a further email in response, was told to replace all four cartridges together. My printer is Epson SX515W. Did so and all is now well. Many thanks to Prink for the guidance. Was pleasantly surprised… Read Full Review
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“great service”
Written on: 29/05/2013 by steve47n (2 reviews written)
This is the second time I have ordered ink cartridges from Prink for my Epson SX535WD printer, they arrived promptly on Wednesday after a Bank Holiday weekend, I cannot fault the service or the quality of the ink cartridges from them, they are a fraction of the price of the Epson ones and last so much longer, well done and thank you all at Prink… Read Full Review
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“If you wish to purchase ink cartridges try...”
Written on: 14/04/2011 by DaMamma (10 reviews written)
If you wish to purchase ink cartridges try Prink.co.uk. I ordered late one night and received the package thby post the next day. neatly wrapped, all present and correct and invoice included. very efficient, very fast and a refreshing change… Read Full Review
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Fragtank's Response to ghg020's Review
Written on: 24/01/2022
Yes, we accept returns and will pay for return postage on faulty items. However, for obvious reasons, we don't issue refunds until the items are received at our office.
We did not refuse to refund you on the basis that the packaging was missing as you never actually sent the items back to us. Instead you made a chargeback claim through your payment provider which you subsequently lost.
Ghg020's reply to Fragtank's Comment
Written on: 24/01/2022
The cost of returning faulty items to a supplier who is patently untrustworthy as PRINK INK is almost as much as the value of the order and no guarantees that even on return you would get a refund as many people have not .
Much better ink suppliers out there who are not anti customer
AVOID
Fragtank's reply to Ghg020's Comment
Written on: 24/01/2022
You now admit that you didn't return the cartridges and that we didn't refuse a refund based on missing packaging so how can your opinion be trusted when your initial claims are not true?
The truth is that you demanded a refund and expected us to give you your money back whilst allowing you to keep the goods.
We asked you to return the items but instead, you chose to raise a payment dispute through PayPal.
We responded through PayPal by agreeing to a full refund on their safe return but you did not send them back to us therefore, your PayPal claim was declined.
PayPal offers free returns for purchases made through their platform and on top of that we offered to reimburse the cost of your return postage on the assumption that the cartridges were found to be faulty so there was absolutely no risk in sending them back to us.
Fragtank's Response to ghg020's Review
Written on: 24/01/2022
Yes, we accept returns and will pay for return postage on faulty items. However, for obvious reasons, we don't issue refunds until the items are received at our office.
We did not refuse to refund you on the basis that the packaging was missing as you never actually sent the items back to us. Instead you made a chargeback claim through your payment provider which you subsequently lost.