Thomas Sanderson Window Shutters Reviews - www.thomas-sanderson.co.uk

★★★★★
4.7 / 5
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Thomas Sanderson Window Shutters - www.thomas-sanderson.co.uk

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Latest Reviews

★★★★★

“A level of excellence that exceeded our expectations”

Written on: 23/02/2018 by 38Robles (1 review written)

The outstanding customer service we received from all the staff of Thomas Sanderson who we had the pleasure of meeting at all stages of buying our LifeTime Window Shutters was a master class in how to guarantee a successful business. We are absolutely delighted with every aspect of the prduct. The quality and appearance of the shutters leaves nothing to be desired and gives our modest two bedrom end-of-terrace property a definite WOW! factor. When we started looking at window furnishings our… Read Full Review

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★★★★★

“Great Product, Great Service”

Written on: 20/02/2018 by HappyBuyers (1 review written)

Thanks to the young man who installed five shutters today. Polite, hard working, non stop for six hours, approx, and all on a few cups of coffee. Well done. We'll certainly be in touch if we need more. Love the shutters,very tidy worker… Read Full Review

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★★★★★

“Excellent Quality Shutters”

Written on: 13/01/2018 by Skinneral354 (1 review written)

I was extremely pleased with the professionalism of both the sales and installation staff. They were very pleasant and answered any questions which I had. The shutters are of a very high standard and they look fantastic. I was very pleased with how Thomas Sanderson dealt with my order from start to finish. I have already recommended Thomas Sanderson to some of my friends and family… Read Full Review

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★★★★★

“Great Blinds”

Written on: 12/01/2018 by qlJordan346 (1 review written)

Wow just greatwe really love our new blinds, So easy to use and fit in really well, Thank you… Read Full Review

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★★★★★

“the Best”

Written on: 11/01/2018 by bri162 (2 reviews written)

This is the second time I've had Thomas Sanderson to my house to fit wooden shutters.The job they did this time was just as good as last time. Excellent.Seriously if you want the best these are the guys they even take all the rubbish and cardboard boxes with them and leave the place clean.But obviously the reason i bought them is the effect they have on the house.Its a serious wow factor. They really do make a difference. You control the amount of light and privacy that you want.I am delighted… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 07/01/2018 by Maximusp193 (1 review written)

Had my TSBlinds removed during a kitchen refit by KS kitchens who refused to put them back up.it hD been 6yrs since our purchase of shutters and blinds m and unfortunately no longer in use. When we contacted TS the staff found the instructions to help us and phoned us back straight away.very impressed and it proves what a professional and caring business TS is, very impressive company and proves what A good company is. Thankyou very much… Read Full Review

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★★★★★

“Simply the Best”

Written on: 29/12/2017 by NicolasClark (1 review written)

Initial representative polite, well informed and gave us plenty of space to consider. Well demonstrated and plenty of time given to decide. Installation clean and efficient. Decided on another installation and the same service. Delighted with results and have third order executed recently. See no reason to go elsewhere, will use Sandersons if needed in the future. Thank you… Read Full Review

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★★★★★

“Superb product & service”

Written on: 15/12/2017

The Plantation shutters I had fitted last week weren't cheap ( I had other quotes at less than half of what I paid Thomas Sanderson), but the quality of the product was just so much better than the product that the cheaper companies were showing me. Our fitter was especially efficient. When he left there was not a single bit of cleaning for me to do. I was a little nervous about not using a "local" company - but I had no need to be. I am very pleased with the product I can not recommend them… Read Full Review

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★★★★★

“The best dressed house in the road!”

Written on: 07/12/2017

My shutters are beautiful. They add a totally different dimension to the appearance of my otherwise very traditional house and frontage. They give a very contemporary edge and compliment the eclectic mix of furnishings I have internally. The quality of the shutters are superb , I have two bay windows in wood and a very small bedroom in UPVC. From the exterior the appearance matches and one could not distinguish between them. The servic and workmanship of the fitter was excellent and I have… Read Full Review

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★★★★★

“Problem solved”

Written on: 02/12/2017 by ftSullivan1992 (1 review written)

From the fist contact with Thomas Sanderson we were impressed with the friendly and efficient service we experienced. The representative followed our instruction and suggested the style of blind we would need to help us with extreme heat in summer and conserve heat in winter in our conservatory. He had a wide range of fabric samples to choose from and described the mechanics of how the blind works. The fitter visited us very quickly after the first contact and measured the windows. The blinds… Read Full Review

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★★★★★

“Light inducing change!”

Written on: 19/11/2017 by PhoenixGillespie348 (1 review written)

Sooooo.....could not believe how bright, open and vibrant my front living room looks and feels, now the shutters are insitu! The curtains of old are delegated to the charity shop! Extremely, helpful Senior Sales Service and Senior Fitting Technician helped me decide to swith to the "Window Shutter Side" and would highly recommend to all my family, friends and neighbours. Now, I have ordered the upstairs front bedroom to also have the shutters fit to compliment the look, elegance and heat… Read Full Review

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★★★★★

“Perfectly ”

Written on: 18/11/2017 by 430Templeton (1 review written)

From measuring up to delivery and fitting all done in great speed and professional done ✅ Thank you kindly… Read Full Review

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★★★★★

“1621074”

Written on: 14/11/2017

I am very happy with the shutters I received. The quality is fantastic and the look amazing! I have been showing them off to friends and family and recommending they get them too and I would say to anyone thinking about purchasing shutters to get them through Thomas Sanderson. The quality is fantastic and the customer service and support is great too. Excellent all round!… Read Full Review

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★☆☆☆☆

“No compassion”

Written on: 05/11/2017 by Philliph23 (1 review written)

Thomas Sanderson charged £7000 for blinds I could have and should have got anywhere. I thought I would be wowed as I believed I was paying for quality. Just bog standard at best More disgustingly I have recently been in the position where my new build house of horror is actually being bought back by the builder. I rang Thomas Sanderson prior to fitting, in the hope they would have some compassion and allow me to cancel the order as the house they are made for I won’t actually be in… Read Full Review

Thomassanderson2's Comment

Written on: 06/11/2017

Dear Customer

Thank you for taking the time to provide us with your feedback.

We are sorry to hear that your experience/products has not lived up to the expectations that were set and you have been left feeling disappointed.
I would like to look into this for you but I am unable to locate your history with us. Could you please forward your details to our customer service team and we will look into this for you?
Please contact Customer Services by emailing us.
Alternatively, you can telephone us. Our team are available weekdays 08:00 – 19:00 and Saturday 09:00 – 13:00

Kind regards
Customer Services

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★★★★★

“Second to None”

Written on: 29/10/2017 by tcDuffy458 (1 review written)

We've just had window shutters fitted downstairs lounge and 3 bedrooms upstairs and what a difference it has made. The fitter was there within the time slot allocated, firstly he laid down his dust sheets in each room where he would be working he was very pleasant and was explaining things to me as he was fitting the shutters very professional and tidy wasn't the word when he had finished you wouldn't have known he had been there apart from the brilliant job he had made of the shutters… Read Full Review

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★★★★☆

“Great blinds, great service”

Written on: 28/10/2017

Wanted blinds to finish of the conservatory look and help reduce sun/glare in the late afternoon/evenings.Lovely friendly consultant who explained the choices, both for the blinds and for finance, very clearly. The cost was not as expensive as we had thought they would be which was a pleasant surprise. Ordered Duette blinds. Pleasant and polite fitter who got the job done quickly and efficiently, and explained about care/use of blinds. Ensured we were happy with everything before leaving. Had a… Read Full Review

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★★★★★

“Peace of mind”

Written on: 26/10/2017 by claudelamb (1 review written)

We were so pleased with the service we received with the purchase of our shutters. The man who visited us first was very professional and helpful in explaining everything. The man who installed our shutters and was very proficient in his work. Overall, we feel so reassured now that we have privacy on our ground floor with the new shutter. We would certainly recommend Thomas Sanderson… Read Full Review

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★★★★★

“Shutters&Blinds”

Written on: 20/10/2017 by Papazulu (1 review written)

High quality shutters and blinds. Well fitted. Excellent service and installation… Read Full Review

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★★★★★

“Love my blinds”

Written on: 10/10/2017 by EileenSallyH (1 review written)

My blinds are just what I needed. They fit in the window frame so leave the windowsill completely free. Service was good from the first contact to getting the blinds fitted. I hope I will be able to have some fitted in the rest of the house soon, just saving up more money… Read Full Review

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★★★★★

“Excellent service”

Written on: 10/10/2017 by sachinj77 (1 review written)

Quality of blinds are great. The service was prompt and punctual. All aspects of the purchase were explained to us very patiently. The cost of the product is higher than other products in the market but the quality of the product and the service matches the price. I would not hesitate to recommend this product to my friends and family… Read Full Review

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