Trustpilot - www.trustpilot.com Reviews

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Latest Reviews

★☆☆☆☆

“DOn't waste your time.”

Written on: 31/05/2022 by ImmanuelD (1 review written)

Deleted all my reviews stating their "software has flagged that at least one of your reviews is likely to be spam." I replied their email asking for clarification but did not receive any reply in 10 days. A complete waste of time and a frustrating experience as all the reviews were 100% genuine and relating to my personal experience with the reviewed businesses… Read Full Review

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★☆☆☆☆

“TRUST pilot? You have to be kidding”

Written on: 20/05/2022 by abbeydweller (7 reviews written)

I was a member of Trustpilot for some years. Leaving aside the frequent bugs on the site, many of which were never fixed, the way the site is managed is appalling. One well-known UK computer building company is renowned for threatening people who post bad reviews. People post low rated reviews and a few days later, they are often gone. I posted a 3*** review and was threatened by them with legal action. Trustpilot claim they take this behaviour very seriously, yet when I reported this company… Read Full Review

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★☆☆☆☆

“Refuse to post negative reviews”

Written on: 17/03/2022 by AryanaWoodward (1 review written)

Any positive reviews I post on truspilot are fine. As soon as I post a negative review they challenge and remove it asking for proof. I provide proof and they just keep raising the bar until I can't achieve it- that's cheating. Surely that means none of the positive reviews can be trusted, and most of the negative ones are missing?… Read Full Review

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★☆☆☆☆

“I would not trust the reviews on this site. I did a...”

Written on: 14/01/2022 by Levesqueln441 (1 review written)

I would not trust the reviews on this site. I did a review and the company challenged it - Trustpilot contacted me and asked me to 'prove' my review - which I did, providing emails and screen grabs of the issues. Trustpilot kept coming back with challenges and review was removed even though I provided all the evidence requested. Nearly every review was negative about the company yet Trustpilot chose to remove the review. Looked like Trustpilot will remove negative reviews if the company… Read Full Review

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★☆☆☆☆

“Removes negative reviews ”

Written on: 13/12/2021 by Ljwonline (2 reviews written)

Blatantly removing negative reviews having reviewed several websites with my personal experiences I have left reviews for them and trustpilot have removed my reviews. I have emailed trust pilot to provide then with proof of emails and order numbers to prove my experience yet they fail to respond and fail to acknowledge. … Read Full Review

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★☆☆☆☆

“Reviews good and bad deleted without explanation....?”

Written on: 27/11/2021

I left a positive review for one company and it was removed by Trustpilot. I sent several emails over many weeks asking for details from Trustpilot but they did not answer. As it was a positive review I can only assume it was flagged by one of that company's competitors. As Trustpilot refuse to respond I guess I'll never know. Whilst in the past I have always thought of Trustpilot as an honest organisation who provided the opportunity for customers to share their honest experiences in an open… Read Full Review

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Was this review helpful? 1 0
★☆☆☆☆

“Creepy Review Site”

Written on: 21/06/2021 by Miller136 (1 review written)

TrustPilot no longer allows me to copy and paste words from my clipboard onto its site. Which is why I'm wondering if they are trying to log my keystrokes to know my personal identity. That's creepy as hell. I would not recommend TrustPilot to anybody who wants to protect their anonymity, online privacy, and moral principles… Read Full Review

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★☆☆☆☆

“Tries to erase bad reviews ”

Written on: 19/05/2021

There seems to be a move for large review sites to erase bad reviews. They offer the reviewer to enter a user name obviously a business wouldn’t recognise this not a problem in the past but now it seems to give businesses carte blanche to claim they don’t know who the reviewer is thereby initiating the review site to demand proof of use of the businesses service thus contradicting GDPR and data protection exposing the service user reviewer to unscrupulous harassment by the reviewed business… Read Full Review

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★☆☆☆☆

“I flagged a review about our company...”

Written on: 30/03/2021 by JohnTiernan (1 review written)

I flagged a review about our company (new-car-discount.com) to Trustpilot as it contravened many of their guidelines. The review posted contained many personal details including names, dates of birth of our staff, blatant lies and other detrimental comments that fell under the banner of harmful and/or illegal. Given these facts I requested that it was investigated expecting those items that contravened their guidelines to be edited and/or removed. The actual wording in the review read as… Read Full Review

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★☆☆☆☆

“Removed my review of trading 212 after…”

Written on: 10/03/2021 by pbHale215 (1 review written)

Removed my review of trading 212 after me giving them a 1 star . I was amazed after they asked me to prove I was a real customer such I did then they removed my review trading 212 must pay them a lot of money for there service to able to remove reviews for them I will be leaving a review on google and review centre for untrust piolet as they will likely to remove this… Read Full Review

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★☆☆☆☆

“Like many, I've been asked by Trustpilot to remove...”

Written on: 01/03/2021 by 1990Lawson (1 review written)

Like many, I've been asked by Trustpilot to remove negative reviews despite justifying them at length. Trustpilot's business model relies on keeping businesses happy, I suppose. After having two negative (one not even overly negative but critical) removed, I decided to call it quit. It also made me realize, as a customer, how unreliable it was. Don't use it to establish that a business is safe… Read Full Review

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Was this review helpful? 1 0
★☆☆☆☆

“No Trust in Trustpilot”

Written on: 12/02/2021 by TheEvaluator (2 reviews written)

Unfortunately as of today 12/02/21 new Trustpilot software has removed every negative review of companies. Their name is a misnomer and I shall use ReviewCentre for all future product research… Read Full Review

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★☆☆☆☆

“OK this is easy. They remove honest reviews, get paid...”

Written on: 15/12/2020 by swcproducts (9 reviews written)

OK this is easy. They remove honest reviews, get paid to remove reviews, block them that are not in companies favour, Everything you don't want in a review company is in this company, STAY THE HELL AWAY, It's all a money making scheme and of no use to the public… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“What's the point if you can't have an opinion?”

Written on: 16/09/2020 by Hill187 (1 review written)

I've been writing honest consumer reviews for a while now - some good, some bad depending on my experience. TrustPilot was one of the platforms I used but decided to delete my account after several of my reviews were challenged by the companies. I don't see the point in writing reviews if you're only allowed to voice a positive opinion. Do not reply to their "asking for more information" emails! Companies just want to find out who you are and then threaten you behind the scenes with a lawsuit… Read Full Review

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Was this review helpful? 3 1
★☆☆☆☆

“Censorship”

Written on: 20/06/2020 by chessmachine (21 reviews written)

Polite negative reviews against wealthy companies are no longer allowed… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“Do not trust”

Written on: 22/04/2020 by LucilleClayton378 (1 review written)

Why do so many of my reviews, mostly good, get rejected by their Content Integrity Team. It is not fair, I just want to help others by writing a review. I emailed Trust Pilot a number of times to ask why my reviews were removed and never heard back. … Read Full Review

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Was this review helpful? 4 0
★☆☆☆☆

“Should be re-branded DontTrustPilot”

Written on: 30/03/2020 by ScottishDale (1 review written)

TrustPilot used to be great, but in the last 2-3 years they have really learned some unscrupulous tactics. You cant trust a single review on that site these days, they remove any review that is even slightly bad, yet they continue to allow companies to pay money to be allowed to put reviews on their own products. As soon as you put a "REAL" review about a company they remove it and spout some rubbish about it being "automatically" removed by their "system". In real terms as soon as a company… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“Don't believe everything you read”

Written on: 06/02/2020 by Collins468 (1 review written)

I used to review everything good and bad until I put a review on about Halfords as we was so pleased with the service we received. Trustpilot took my review off asking for paperwork etc, saying they didn't believe what I said. I cancelled my account. Don't believe what you read on that site, they pick what they want to publish… Read Full Review

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★☆☆☆☆

“Reviews published only if you don't upset some companies”

Written on: 29/01/2020 by Bobbybrown (1 review written)

Used to like Trustpilot until I "had the guts" to give 1 star review to one company. Just like I gave several time before to other companies. But this time I've picked the wrong company to give a bad review. It started with them claiming I have broke their rules(even if my review was just like the other reviews). It will be interesting to see when is your review removed after giving a 5 star good review just because you break their rules. Anyhow, I have amended my review as I really wanted to… Read Full Review

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★☆☆☆☆

“I decided to send my used phone based on glowing 5...”

Written on: 17/01/2020 by LiamBowen257 (1 review written)

I decided to send my used phone based on glowing 5 star reviews. See Handset Recycle reviews for details. But ensure it's the genuine 1 star reviews. I reported them to TrustPilot with email evidence of this. How did the deal with it, remove my genuine review. Since Decemeber I have emailed them on & off as the amount of fake reviews is a joke. I have also made them aware that I have been in contact with BBC Watchdog & explained that they will be exposed for supporting fake companies &… Read Full Review

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