Riverside Garden Centre Reviews - www.riversidegardencentre.co.uk

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★★★★☆
4.2 / 5
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Latest Reviews

★☆☆☆☆

“Very bad Customer service by the owner”

Written on: 30/03/2021 by SkylarThomas (1 review written)

Waited 2 weeks for them to deliver concrete posts they can't manage to go to their supplier pick them up and deliver to me. What a shambles this place is. The owner thought it funny I had been waiting this long for them to deliver. The owner is an awfu!, uncompassionate, rude man. Would not recommended. Wished I checked reviews beforehand seems the owner has a bad reputation… Read Full Review

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★★★★★

“Fantastic Service - Fantastic price”

Written on: 12/07/2015 by Lyndsey1975 (1 review written)

Having rang Riverside in buying a new Weber Q1000 I had a delightful and very helpful lady help me. Card sale over the phone went smooth and was I promised a Tuesday Delivery which was to plan and My BBQ was delivered on the day. Don't look too much into bad reviews, You will always get the small few who and never happy with anything including life, So I am really pleased with the service the price and prompt delivery and really pleased with my Weber Q1000 (great for small family's and couples… Read Full Review

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★★★☆☆

“not as expected”

Written on: 09/07/2015 by mads1961 (1 review written)

Just purchased Weber 330 Genesis BBQ. I paid for the item to be built and it was not complete,the left side table connection was not built, it is awkward to fit especially as I have a bad back and getting down and under and working up the way was uncomfortable. Also when I first cooked and then cleaned the BBQ w of the 5 flavour bars were upside down meaning all the fat and grease were inside them and on the burners as they were not protected.I contacted riverside and asked for new flavour… Read Full Review

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★☆☆☆☆

“WORST CUSTOMER EXPERIENCE EVER.”

Written on: 13/05/2015 by jsalley (1 review written)

Before I begin i must say i HOPE for customers sakes that this was an anomaly. So I bought a Weber Smokey Mountain from Riverside on the 9th May 2015, after weighing up a few companies with a similar promotion I decided to go with Riverside in good faith I would receive everything and have great customer support if needed. When the smoker arrived i began assembling and noticed the heat shield was missing from the box, so I rang and was speaking to who I believe to be the owner (based on youtube… Read Full Review

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★☆☆☆☆

“When is a price promise not a price promise?”

Written on: 03/05/2014 by keithabennett (6 reviews written)

Apparently when the owner decides so... I phoned up to utilise this company's price promise - what a disappointment! I found a better price online and wanted the price match - because both Riverside and Home and Garden Centre had the weber smokey mountain 47cm in stock - but HGC's was considerably cheaper. I ended up speaking to the owner because I was refused the price match by the first person I spoke to. The owner refused the price promise too - apparently HGC are not a genuine company… Read Full Review

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★★★★★

“Great Service”

Written on: 06/07/2012 by Rogerc0 (1 review written)

Our local camping shop wanted £72 for the camping chair we wanted, found Riverside Garden Centre deal @ £99 for two chairs with free delivery and free carry bags, 24 hour delivery, Great products, super service and easy transaction, Highly recommended. Thankyou Riverside Garden Centre… Read Full Review

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★★★★★

“Good and Service from Riverside Garden Centre”

Written on: 09/09/2011 by sandraholmes70 (1 review written)

I had occasion to change my delivery date, there was not problem with that. Good arrived in the allocated time slot and promised. Very Happy with my new Weber Fireplace, easy to put together and gives out good heat. would recommed the product and the service I got from online sale team, would definately use them again. There was nothing I didn't like about this buying experience… Read Full Review

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★★★★★

“First class website.”

Written on: 01/07/2011 by katierowe48 (1 review written)

After trailing round the weber dealerships in Surrey we found exactly what we wanted on this site. Excellent fast transaction. Will use again… Read Full Review

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★★★★★

“A great find!”

Written on: 18/06/2011

Looked far and wide for a good (in the case of Riverside, excellent) deal and stock of this weber. Riverside had both and having found this garden centre, we will definitely return. There is nothing like a weber and, after a brief and unsatisfactory dalliance with a cheaper alternative, we are delighted to once again own one… Read Full Review

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★★★★★

“Buy the Weber portable!”

Written on: 01/06/2011

Bought this for the summer at a reasonable price I thought (and I do search for a good deal!). Have to say the service was amazing from Riverside. Had it delivered to girlfriend's work with courtesy call and all so that has prompted me to write a review. The BBQ itself is great. Solid and cooks well with very little charcoal which is the key. Let it sit a while as it will burn food if you are too eager. As pointed out in another review I read, line it with foil prior and it's easy to dispose of… Read Full Review

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★★★★★

“Weber bbq at the right price, happy eating,good times,...”

Written on: 22/05/2011

Weber bbq at the right price, happy eating,good times, say no more!… Read Full Review

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★★★★★

“A fantastic price made even better with the inclusion...”

Written on: 19/05/2011

A fantastic price made even better with the inclusion of a free cover to keep my baby protected. Only been able to use it once so far but very impressed and mates are very jealous! Was given "real" advice from a knowledgable guy prior to buying and was not made to feel pressurised to buy at any point which was refreshing. Have already recommended company and product to friends and family. Great overall experience… Read Full Review

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★★★★★

“The chairs were ordered via website, and arrived on...”

Written on: 12/05/2011

The chairs were ordered via website, and arrived on time, well packaged, and in first class condition. I am more than happy with them, and would certainly deal with Riverside again. As we are getting older, the chair seats are a lot higher, and easier to get in and out of. I would also recommend them to any friends who are looking for anything similar.
Quest Elite, Sandringham range they are called. First class chairs, and first class service.
Many thanks… Read Full Review

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★★★☆☆

“Bought 9 plants in January from the bargain shelf....”

Written on: 11/05/2011

Bought 9 plants in January from the bargain shelf. Plants had no visible growth. Planted them in. All plants failed to grow at all - possibly dead when I bought them? I telephoned and was told too bad as they probably died in the harsh winter, no replacement or refund available. It seems there is no plant gaurantee unlike other garden centres. Be careful… Read Full Review

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★★★★★

“Competitive price, quick deilvery and good customer...”

Written on: 30/04/2011

Competitive price, quick deilvery and good customer service… Read Full Review

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★★★★★

“Ordered a OMC Battery Operated Rotisserie and basket...”

Written on: 28/04/2011

Ordered a OMC Battery Operated Rotisserie and basket as a last minute upgrade for my weekend barbeque plans. I sent a follow up email just after I placed the order (answered almost immediately) asking if they could make sure it arrived by the weekend and it arrived first thing the next day which was great (especially as postage was included in the price).

I realised that it was a few inches too short for my BBQ (my fault - I didn't measure my BBQ) and they managed to source me an extension… Read Full Review

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★★★★★

“Excellent Service from Riverside Garden Centre. Next...”

Written on: 18/04/2011

Excellent Service from Riverside Garden Centre. Next day Delivey and the Quest Delux moon chair is the most comfortable chair for the garden i have sat on in ages. Will be ordering another one soon!!… Read Full Review

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★★★★★

“After checking out Electric BBQs locally and reading...”

Written on: 18/04/2011 by jacksmann (1 review written)

After checking out Electric BBQs locally and reading reviews on line We settled on the Weber Q 140E. Searching for best price Riverside was the best we could find. Website easy to use and communications excellent. Delivery very fast, quicker than expected and well packed. First opportunity to use BBQ yesterday and impressed with performance. Top bit of kit.

Highly recommend Riverside Garden Centre and will use again. Weber Q 140 Electric BBQ tops especially as have PV solar panels so… Read Full Review

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★★★★☆

“Broil King Porta-Chef Pro. ”

Written on: 18/04/2011

Broil King Porta-Chef Pro.

After lots of web 'trawling' I happened upon 'Riverside' and found the BBQ I was looking for....albeit I had to forgo the 'hot plate' griddle I was searching in vain for. One phone call to Riverside made up my mind to order through them.....a 'human' answered the phone and promptly. Having ascertained the item was in stock I ordered over the 'web' and it arrived the following day. I also received a call telling me my order had been dispatched....there's an example… Read Full Review

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★★★★★

“I had been scouting around the web for prices of Weber...”

Written on: 10/04/2011 by mcr (1 review written)

I had been scouting around the web for prices of Weber barbecues - I had several models in mind that I'd seen in my local garden centre - and wanted to learn a little more about them and get the best deal. I was rewarded for my efforts with both by riverside. First of all, the product decriptions contained a lot of information about the barbecues (not just the manufacturer's description/specifications found on most sites) and they clearly know what they are talking about. Plus they were… Read Full Review

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