Reface Scotland Reviews - www.refacescotland.co.uk

★★★☆☆
3.4 / 5
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Reface Scotland - www.refacescotland.co.uk

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Latest Reviews

★★★★★

“Thank you, Reface”

Written on: 08/11/2017 by moragmcghee (1 review written)

Reface recently fitted new cabinet doors, cornices, pelmets and a new cooker hood in our kitchen. From our initial visit to their showroom, to their salesman’s visit to us, to the surveying and fitting, our experience was excellent. The surveyor’s measurements were meticulous and spot-on. The fitter consulted and advised us as he worked and did a first class, immaculate job. We are delighted with his work, the cost and quality of the materials and with the appearance of our kitchen when the… Read Full Review

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★★★★★

“Excellent service”

Written on: 13/10/2017 by Batesy51 (1 review written)

We Would like to thank all the staff at reface Scotland. Everyone we spoke with from show room staff surveyors sales man and the joiner who carry out the all the work in our kitchen . They were all prompt polite and very professional. We are so pleased with our new look kitchen and would have no hesitation in recommending the company to anyone looking for a very affordable makeover… Read Full Review

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★★★★☆

“Our visit to the showroom gave us a good indication of...”

Written on: 12/10/2017 by Azulv17 (1 review written)

Our visit to the showroom gave us a good indication of how the company operated.......pleasant staff, no pushy sales talk but knowledgable and interested once we asked for help. The follow up action was equally good, staff turned up when they were supposed to, knew their product and provided helpful advice when asked. Delivery of items on time. Installation chap on time, knew his stuff and left a very tidy site… Read Full Review

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★★★★★

“Very pleased from beginning to end product”

Written on: 11/10/2017

We started by going to the showroom where we had excellent help in choosing doors to match the existing frames and suggestions were made like ' you can keep the same handles'. All arrangements followed smoothly. We were particularly pleased with the surveyor who was very thorough and made sensible suggestions which we agreed with as to how the kitchen could be further improved. Although I wasn't present on the fit it all went smoothly and to plan with an excellent outcome. Also happy with… Read Full Review

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★★★★★

“Opinion of kitchen re fit.”

Written on: 29/09/2017 by Catherinemiller (1 review written)

I was very pleased with my kitchen re fit as the work only took 2 days and that was the stated time. The workman was very pleasant and done the exact job I wanted. He was on time and very clean and tidy and worked non stop. I was pleased also with the man who came to measure and show me samples as he helped me pick doors and work tops that complimented each other. I would recommend re face to any family friends or neighbours who wanted their kitchen done… Read Full Review

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★★★★★

“FANTASTIC HIGHLY RECOMMEND”

Written on: 25/09/2017 by laughlan40 (1 review written)

FANTASTIC SERVICE . MY KITCHEN LOOKS AMAZING . GREAT PLEASANT WORKERS. CLEAN AND TIDY. HIGHLY RECOMMEND . EVERYTHING WAS PROFESSIONALY CARRIED OUT,COULDNT BE HAPPIER… Read Full Review

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★★☆☆☆

“not recommended - poor customer service”

Written on: 22/09/2017 by Rodney133 (1 review written)

Recently had kitchen work done. The company were helpful to start with, in order to get money up front. They insisted that they needed money for survey and then all money up front before work was done. They gave wrong dates as to when the work was going to be done and it was delayed. The telephone manner was sometimes disrespectful. They communication was poor. I am glad to have the work done, but would not recommend Reface… Read Full Review

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★★★★★

“Had my kitchen cupboard doors replaced at the weekend...”

Written on: 13/09/2017 by AnneD (1 review written)

Had my kitchen cupboard doors replaced at the weekend (10/9/17), professionaly done by the person I dealt with. Looks like a new kitchen The whole service has been great from visiting the showroom, getting a quote and instalation. Cannot fault anything about ReFace Scotland I have already reccomended a friend who is using them and another will be visiting shortly. And of course the price was great too… Read Full Review

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★★★★★

“Excellent Job Done”

Written on: 03/09/2017 by MariamMitchell (1 review written)

High quality workmanship in the installation of my gloss doors and handles, the fitter was very nice and done the job in two and a half hours. So happy that I have chosen Reface… Read Full Review

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★★★★★

“Reface”

Written on: 26/08/2017

I found the Reface team very professional from initial contact to installation. The standard of the work was high and I have no reservations in giving them a recommendation. I also found the tradesmen very obliging when I requested some tweaks… Read Full Review

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★★★★★

“kitchen and joinery excellent”

Written on: 26/08/2017 by maureencorco01 (1 review written)

Nice units good joinery and plumbing work would recommend to any one very happy with the whole job and all staff pleasant to deal with at reface… Read Full Review

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★★★★★

“Beautiful new kitchen”

Written on: 17/06/2017 by Erickr274 (1 review written)

Love my new kitchen. Efficient service as I was kept informed through the process.Good choice of doors, handles and work surfaces.Value for money . The man that fitted kitchen tidied up and left no mess behind.Have recommended the company to friends and neighbours who have seen it and are really impressed… Read Full Review

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★★★★☆

“Happy with kitchen upgrade”

Written on: 27/05/2017 by xmSchneider74 (1 review written)

Happy with new cupboard doors, counter top, hob & cabinet with oven. Everything looks great. Job was done in one day by Reface. Look forward to using my upgraded kitchen. Installation was scheduled soon after my order was given. Reface came and took all necessary measurements and discussed the installation with me… Read Full Review

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★★★★★

“My gorgeous new kitchen❤️❤️❤️❤️”

Written on: 19/03/2017 by Mybrandnewkitchen (1 review written)

From visiting the Ruthergelen show room we were very impressed, everyone that dealt with us were all very professional and friendly to talk with. I have always dreaded asking for a quote because most sales men normally take a long time in your house and this guy was in & out , no hassle, left us to choose with no pressure..When we decided to go ahead with Reface Scotland everything went very quickly from the day we placed the order it only took 3 weeks and our kitchen was in. I would also like… Read Full Review

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★★★★★

“All kitchen doors replaced n new work tops. ”

Written on: 27/01/2017 by Laura464 (1 review written)

From visiting showroom n salesman n surveyor calling was very professional . Delivery of doors n work tops arrived on time n workmen. Joiner was very polite and worked v hard. I am delighted with my "new kitchen" and I would certainly recommend Reface. Kitchen is now up to date… Read Full Review

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★★★★★

“Satisfied customer.”

Written on: 26/01/2017 by Ericmclachlan (1 review written)

How refreshing it was to deal with professional people from start to finish. Everything was carried out to the letter as promised. Staff were courteous and fitter was a joy and knew exactly what he was doing. A breath of fresh air. We are more than happy to recommend refaced to others and do so with confidence. Our since thanks. … Read Full Review

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★☆☆☆☆

“Terrible customer service.”

Written on: 10/01/2017 by Reese387 (1 review written)

I was shocked at how bad this company treated us after doing a terrible job of our kitchen that we paid a lot of money up front for. All the issues we had were caused by Reface Scotland and their team. Trying to get thing resolved took months. After which we gave up and ended up out of pocket as we had to pay to get someone else to finally finish the job. We were repeatedly ignored or passed from pillar to post. We wasted several days off work waiting for their workmen to turn up and had no… Read Full Review

Jn83's Comment

Written on: 23/06/2017

Had the exact same issue, have you contacted citizens advice about them? I have and they told me under the consumer rights act I am entitled to a refund.

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★☆☆☆☆

“Avoid!”

Written on: 19/12/2016 by groovyclown (1 review written)

DO NOT USE REFACE! Their tiler managed to tile over the edge of both of our kitchen windows meaning they were unable to be opened. Gave up after 2 months of trying to get this resolved. We needed to get the wall re-plastered as all the tiles had to be removed. 'Customer service' (although I struggle to use that term) was unbelievable to non existent. We were repeatedly called liars (despite them lying on the phone on the rare occasion when we were actually able to get in touch with someone to… Read Full Review

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★★★★☆

“New doors = New Kitchen”

Written on: 22/11/2016 by quinndanny (1 review written)

My Wife had issues with our five year old 'High Gloss' units and we didn't want to renew the whole kitchen, so the idea of changing the doors seemed ideal. Reface Scotland gave us a good quote and we decided to place the order with them. he delivery was a bit vague and got cancelled, but went ahead within the timescale window we had. Bit of snagging needed done and now we are delighted. Made an enormous difference to the room and everyone comments on how great it looks. Well done Reface… Read Full Review

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★★★★☆

“I got bedroom done in august phone on a number of...”

Written on: 17/11/2016 by 359Clay (1 review written)

I got bedroom done in august phone on a number of timrs as floor was damaged no one ever phones backnfind it very dissapointing as i hsve usef company twice… Read Full Review

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