Bristol Motor Company Fishponds Road, Bristol Reviews

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Latest Reviews

★★★★★

“Very helpful”

Written on: 06/11/2016 by KatherineMorag (1 review written)

Needed a reliable car at short notice due to relocation back to the UK from the USA. Saw a decent looking VW Golf on the Bristol Motors website, so got in touch to get further details. Agreed to view the car as soon as I was back in UK, with option to buy straight away-which I did. Really pleased with the service I received, and the car. I've bought cars from them before and never had any problems… Read Full Review

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★★★★★

“Great service”

Written on: 22/10/2016 by FionaRP (1 review written)

I phoned the Bristol Motor Company to enquire about buying a specific Honda CRV I had seen on their website. They asked me a few questions about exactly what I was looking for, and pointed out another CRV they had in stock for the same price, which might suit me better. I bought the one they recommended, and love it! They took my Civic in part exchange, and gave me a very fair price for it. They even took part of the console apart to find an earring for me which I had dropped months before… Read Full Review

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★★★★★

“good guy to do business with”

Written on: 02/02/2016 by laws1948 (1 review written)

Purcased my Honda Civic, nothing was too much trouble,very good experience and a pleasure to do business with.My old car was taken in part exchange and I received a fair price for it.It,s a shame not all car dealers are as honest… Read Full Review

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★☆☆☆☆

“All this over £200 deposit”

Written on: 10/11/2015 by 314Floyd (1 review written)

Looked on their website found the car we liked phoned in to see the car as we live almost 160 miles (round trip) away and was ask to put deposit of £200 to secure the car. Long story short we've decided not to buy a car but couldn't get £200 deposit back after many emails and threats from dealer warning us about leaving any reviews on any of the websites he decided to take " HIGH MORAL GROUND" and refund the many to us only after we've warned him that we'll take it to small case court. All… Read Full Review

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Georgethebricky16's Comment

Written on: 29/10/2017

THIS IS EXACTLY WHAT THEY DID TO ME BUT THEY HAD £500 OFF MY MONEY.WILL LOOK INTO DOING THE SAME AS YOU AS I STILL HAVE HIS EMAIL SAYING THAT I COULD BUY ANY CAR USING MY DEPOSIT BUT WAS REFUSED AS THE CAR I WANTED WAS A "SALE CAR" AND COULD NOT USE DEPOSIT.GLAD YOU GOT YOUR MONEY BACK.

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★★★★☆

“Friendly local service”

Written on: 06/09/2014

Very happy with all aspects of purchasing our first 4 X 4. Right from the start felt was left to browse yet staff were on hand to assist if we needed it. Showing our interest in a Honda CRV and given the keys for a test drive, on our return someone was to hand to give us the detailed history of the vehicle. We part exchanged our old car and was given a fair price for it. The car was ready for collection when agreed and everything requested from the garage at handover was present. Very good… Read Full Review

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★★★★★

“fab civic”

Written on: 06/09/2014 by joshthomson (1 review written)

Recently bought honda civic 1.8 2007 plate 50 mileage. The drive is fantastic and touch wood everything seems all gravy. Gent who sold us car was very genuine and did not push the sale annoyingly. Used many garages bit this is up there with the best. Josh… Read Full Review

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★★★★★

“Honda civic”

Written on: 27/05/2014 by LadyN (1 review written)

Great car and amazing deal on a PX with my husbands old banger. I'm a really picky person driving 240 miles to see a car previously and not even drive it due to condition. First time on buying through a trader and was really impressed with the information and no pressure approach. Basically saw a car they did not currently have in stock, arranged to see the car the same day it was delivered in which time they where still part the way through the general Heath checks when I arrived (which… Read Full Review

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★★★★★

“Honest, fair and I highly recommend”

Written on: 20/02/2014 by Happywiththecar (1 review written)

I bought a VW Jetta from Fishponds Motor Centre last month. The price was extremely competitive, the car was immaculate, full service history (which was backed up by the local VW dealers) and everything that the Dealer Principal promised he would do, he did. He went above and beyond, and customer service like that is hard to come by these days. I strongly urge you to trust this dealer. I've worked in the motor industry in the past, and I'm aware of the reputation that preceeds a lot of them… Read Full Review

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★★★★☆

“Orange civic 2.2 ”

Written on: 19/12/2013

Bought. My orange civic 2.2 diesel on Monday and very freindly guys wot work there, very happy with the car so far and I recomend the garage they have a great stock of cars ..thanks guys… Read Full Review

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★★★★★

“Excellent service!”

Written on: 27/11/2013

I recently bought a Jaguar X Type estate and had it delivered 200 miles at a very reasonable cost. The car was exactly as described and I am delighted with it. Two weeks later, I noticed a small crack in the windscreen which I admit, being under the wiper base, was easy not to have noticed. They resolved my problem to my complete satisfaction. I wouldn't hesitate to buy another car from these chaps… Read Full Review

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★★★★★

“Well worth the 850 Mile round trip ”

Written on: 18/11/2013 by CambieCams (1 review written)

Having discussed the Honda Accord Tourer over the phone with the folks at BMC I flew down from Edinburgh to view with a purchase agreed in part. When I got there a new MOT had been arranged. Car was immaculate and I was happy to buy it there and then. Drove it back to Scotland and I am very happy with the car, the price and the service received. A small fault developed with the electric tail Gate, BMC allowed me to find a repairer locally and promptly paid for the repair. My only advice to… Read Full Review

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★★★★★

“Great Car”

Written on: 25/06/2013

I had been looking for a Honda Crv for 2 months before finding what I was after at this garage. The car I bought was very well priced and in stunning condition. I dealt with a gentleman, who was really helpful and showed me how everything worked. I am very pleased with my purchase and would definitely recommend to others… Read Full Review

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★☆☆☆☆

“very poor service”

Written on: 21/06/2013

travelled 200 miles to look at a honda civic got ther walked on to forcourt there for ten minutes looking at car and now one came out of office to help when he did he did get keys so had a look around car then i asked if i could see service history on car he then walked of was on mobile for ten min then i couldnt believe it he went back in office and sat down do they wont to sell cars!!!very poor customer service… Read Full Review

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★☆☆☆☆

“dirty dirty dirty”

Written on: 16/06/2013

drove 45 miles today to look at a honda crv - all the cars are in a dirty condition - i bought a car of them 3 years ago and they promised to valet it well if you call a 2 min pressure wash a valet - well there you go - thought we would see if honda was as good as it was advertised as but battery flat - and not in a good condition - front brake pads were to the steal - NOT GOOD… Read Full Review

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★★★★☆

“Ford Mondeo”

Written on: 15/06/2013

Bought a Ford Mondeo in May and very pleased with the car. Had a problem with the radio/cd after 2 weeks and they sorted for me with no quibble. Car is going really nicely and would recommend this garage… Read Full Review

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★☆☆☆☆

“Caveat Emptor”

Written on: 02/05/2013 by MrCaveat2013 (1 review written)

Don't be tempted to buy a car from this company unless you are willing to waste lots of time - I mean weeks and are prepared to use the law and possibly the Office of Fair Trading if necessary to recover you deposit if things go pear shaped. Excuses such a 'beyond our control' are used to refuse to cancel a contract and return a deposit when clearly action could have been taken to achieve a satisfactory result. Earlier this year I visited the Bristol motor Company (BMC) in Fishponds, Bristol… Read Full Review

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★★☆☆☆

“Beware of after sales care”

Written on: 05/03/2013

I would not recommend this garage to anyone unless you want to waste a lot of time and money. My partner bought a Fiat Grande Punto there just before Christmas and it has had a catalogue of faults since. My first piece of advice is do not be wooed by their claims of a 100 point check as quite frankly I doubt they actually check so much as the tyre pressures in reality! The car actually had a fault that I noticed as soon as we drove away. The air bag light was on and we soon discovered that the… Read Full Review

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★★★★★

“Honda CRV purchase”

Written on: 02/03/2013

I have recently bought a Honda CRV from this company and have been very pleased with the car and with the service I received. I am getting over 40 mpg from my new car which is fantastic and I would certainly recommend a CRV to anyone who wants an economical 4 wheel drive diesel… Read Full Review

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★★★★☆

“Honda civic”

Written on: 01/03/2013 by Mertle30 (1 review written)

I bought a Honda civic in January I found Bristol motor company a great help they delivered car to me as I had baby and found it difficult to get to pick car up, When car was delivered it had been cleaned inside and out to a professional standard I was sold the car by [name removed] who got me the best deal for mine and was very helpful and polite I would defiantly buy another from this company… Read Full Review

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★☆☆☆☆

“Completely unsatisfactory and dangerous!”

Written on: 23/01/2013

Beyond a joke! For various reasons we would say that we were mis-sold the car. You would not expect that a car that had just been MOT'd would have severe and dangerous overheating problems the very day that you collect it. Our experience with Bristol Motor Co has been exceptionally poor, in fact unbelievably poor. As a customer you don't in a million years think, wahey I have a new car, look forward to collecting it only to find that within an hour there is excessive steam coming from the… Read Full Review

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S.millington86's Comment

Written on: 16/12/2013

After much hard work and a court case in which they hadn't attended. We were finally refunded for the car as they were legally obligated to offer us a refund. I still wouldn't recommend this dealership.

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S.millington86's Comment

Written on: 16/12/2013

We were mis-sold a car that had even had an MOT, the same day we collect the car we experience severe and dangerous overheating problems. Completely unsatisfactory, they then fail to rectify the problem several times, resulting in a dangerous situation as there was a complete engine failure on the motorway. The dealership have since neglected any responsibility, we have not experienced any satisfactory customer care or consideration and they still refuse to refund us, in which we are fully entitled. Wouldn't dream of recommending this dealership, they have no consideration and are seemingly unaware of the condition of any of their vehicles. We know this as the car that they bought off us for scrap value of £100 that we were told would be for scrap, was then on their forecourt and sold for a few hundred. If they had inspected the car they would have known it was in poor condition and should only have been scrapped, it was also previously found to be sold to us by a rogue trader and the car was a write off. So we know that this dealership sell cars that are in poor condition and neglect to fully inspect them. ................................ Since, the dealership now insist on charging us £200 so that we can take the car back in a road worthy condition. There reason is that they consider that this review is a "nasty comment" and not a fair and honest review by an upset customer. On the phone they have been very aggressive, augmentative and defence, even though I have simply stated that I am upset with both the car and customer service, and have been fully within my rights to be refunded or the car be completely fixed as it was initially sold to me in a dangerous condition. As a customer it is fair to write a review such as this, not out of spite, but simply to share opinions about products and services. In this case, I would hate to see someone else fall under the same circumstances as we have found ourselves in. In my opinion the dealership have not maintained any reputation and at the end of the day they sold me a car that within a month could have easily killed me on the motorway. I feel like hitting my head on a brick wall because it seems nobody gets that. There is no chance that I will be paying them any more money and the case is strongly in my favour. If anybody else has any concerns about the garage or my situation then please feel free to contact me.



After much hard work and a court case in which they hadn't attended. We were finally refunded for the car as they were legally obligated to offer us a refund. I still wouldn't recommend this dealership.

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