Churchill Car Insurance Reviews

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Churchill Car Insurance
Churchill Car Insurance

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★★★★★

“Made two claims”

Written on: 22/03/2017 by Dudleyvb363 (1 review written)

I have unfortunately had to make two claims this year both third parties admitted liability. I wanted to say how well Churchill insurance dealt with the two claims, from my first call to the arrangement of the hire car being delivered to my car being collected by the garage superb service, definitely would recommend this company for car insurance… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 08/01/2016 by Johnsonpj (1 review written)

A friendly and knowledgeable member of staff, she convinced me to stay with Churchill and not cancel the policy. A pleasant experience… Read Full Review

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★★★★★

“Fixing my car”

Written on: 20/06/2015 by 208Edmondson (1 review written)

My car was damaged by a Churchill driver. Churchill arranged for my car to be picked up from my flat and returned once it was fixed. They also arranged a courtesy car for me with no hassle. The staff that I spoke to on the phone were all very pleasant and made me feel at ease. Well done to you all… Read Full Review

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★★★★★

“I can't complain”

Written on: 06/02/2015 by janemarion (1 review written)

A lorry or van crashed into my car while it was parked and there were no witnesses. I immediately telephoned Churchill and I have to say my treatment was First Class. The operator was very kind and helpful and everything was sorted within two hours of the accident happening. A garage arrived the next day to collect the car and a hire car also arrived very quickly. I now have my car back - obviously I have had to pay my £300 excess but as long as I don't have another claim within a year my… Read Full Review

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★★★★★

“First class”

Written on: 06/09/2014 by leMorgan203 (1 review written)

From start to finish my claim for hit and run accident I wasn't in van at time dealt with my claim excellent so glad I have my can insurance with Churchill a very big thank you x… Read Full Review

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★★★★★

“Cannot fault Churchills”

Written on: 22/06/2014 by Jeann374 (1 review written)

I had an accident three weeks ago,my claim has been sorted already,Churchills gave me an option to speak to Lookers in respect of a replacement car,I gave them details of what I needed and have had a car delivered yesterday ,car is in fantastic condition with road tax,1 years MOT and warranty for 1 year,Churchills passed the moneys to them,and I settled the rest,Churchills sorted out straight away my Insurance cover.I could not have had more help with my claim,stress free from start to… Read Full Review

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★★★★★

“Best Car Insurer I have dealt with”

Written on: 08/08/2012 by Christie13 (1 review written)

I recently moved to Churchill from Diamond and think their service is fantastic. I cannot understand why there are so many bad reviews below. Although I paid slightly more to insure my car this year (the likes of Diamond, Admiral and Elephant all came up as the cheapest but are all part of the same company and I will not be dealing with them ever again) I was happy to pay it to get away from Diamond. After spending 2 hours trying to renew with Diamond and facing more and more set backs I… Read Full Review

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Churchillrip-Off's Response to Christie13's Review

Written on: 24/08/2012

Wait until you have an accident until you judge any insurance company.
Their departmental set-up makes it impossible to get answers to simple questions and it communication becomes an industry.
I was mis-advised about excess leves following an accident and was only told what repairs would actually cost when the situation was out of my control (car had been taken away by them)
I wouldn't recommend this company to anybody and suggest that despite all of their corporate clout they are distinctly amateurish when it comes to dealing with customers.
Shocking levels of service in every department

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★★★★★

“great service.”

Written on: 23/04/2012

about 5 weeks ago i was involved in an accident when onother car reversed from a side street into my car as i drove past.after exchanging details and taking photos of both cars and there positions on the road i went home and phoned churchill they said not to worry as they would sort it out. they told me to expect a call from the repairers prestige and from the car hire co witch was enterprise within the next 4 hours.the accident happend at 10.15 that tue morning and by 2.15 that day my car was… Read Full Review

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★★★★★

“Prompt Efficient Service”

Written on: 17/02/2012 by Jamesseymour (1 review written)

Put forward a claim and it was dealt with straight away promptly and efficiently. Very polite gentleman on telephone who was very sympathetic when we called and thus lessening our worries. Thankyou… Read Full Review

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★★★★★

“Surprised there's no many negative reviews”

Written on: 14/02/2012 by Gb.Nvo (3 reviews written)

I've been with Churchill for around two years, previously with Tesco + Halifax due to cheap quotes when I'd first passed my test. Every time I have contacted Churchill they have always been very friendly and helpful, I've never had any problems with documents not arriving or anything like that. I recently crashed my car into a wall when the roads were quite bad with ice, someone braked in front of me so it was a case of either driving into them or swerving & hitting the wall.. I chose the… Read Full Review

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★★★★★

“we were burgled and had our car stolen, Churchills...”

Written on: 14/04/2011

we were burgled and had our car stolen, Churchills settled in around 2 weeks with no problems at all we only had to wait that long to see if the car did turn up, the day we got the cheque the car turned up and so we organised repairs instead and the cheque was cancelled. We were allocated a personal claims handler who kept us very well informed, wish i could say the same for home ins… Read Full Review

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★★★★★

“I've had my churchill car insurance since 2007 when I...”

Written on: 11/11/2010 by laroofen (2 reviews written)

I've had my churchill car insurance since 2007 when I first passed my test. They were very competitive and have remained so on renewal....quotes going down each year which is nice rather than up which seems to be the case with insurance these days...but as we all know that's down to claims and fraudulant claims that we all have to pay for!

Anyway at the beginning of this year I crashed my car in the really bad, icy weather. I was very upset obviously...but Churchill were superb! At a time when… Read Full Review

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★★★★★

“I have had 3 claims, first of all I had a car stolen...”

Written on: 05/10/2010

I have had 3 claims, first of all I had a car stolen and burnt out, one where someone side swiped me on an island and another where someone didn't see I was on the road, in the lane he wanted, so he drove his Audi tank into the side of me. All 3 times only took 1 call to Churchill to organise repairs / recovery and its never been longer than 2 weeks to sort out the claim. They offered me a decent amount for the car that was stolen and the others, I had a courtesy car within 1 working day and… Read Full Review

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★★★★★

“I have learned that if it can happen then it will to...”

Written on: 08/09/2010 by Prettygreeneyes2 (1 review written)

I have learned that if it can happen then it will to me; on a trip to a supermarket, a police 4x4 reversed into my car at speed. I saw it coming towards me from a distance and stopped about 100 yards away assuming it was parking and that it would stop. Well it didn't he tried to drive through my car I should have pipped my horn but you just do not pip at the police. He was that keen on pulling over a car with the wrong lights that he forgot to look behind him he was very nice said he just… Read Full Review

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Laroofen's Response to Prettygreeneyes2's Review

Written on: 11/11/2010

I found this review very helpful because...it matched my experience of Churchill...nice to see good and positive reviews on here....why do people only review something when they have a bad experience and not a good one?

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★★★★★

“My 18 year old son has just had an accident which has...”

Written on: 22/07/2010

My 18 year old son has just had an accident which has written off his precious first car. Churchill explained the process in detail and he received a cheque within 2 weeks of the accident (which was nearly what we had paid for the car 2 years ago). Everything went very smoothly and we couldn't have asked for a better service… Read Full Review

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★★★★★

“I had an accident and got everything sorted within a...”

Written on: 01/05/2010

I had an accident and got everything sorted within a week. Customer service is fantastic and very helpful. I got a hire car next day after accident for 14 days. My car was written off but they gave me the same money for it as I bought it about a year ago (which I didn't expect)

I was really happy with all their service and would recommend it to everyone.

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★★★★★

“ ”

Written on: 31/01/2010 by john slater (1 review written)


i have found churchill v/good in the past and take all the stress out of making any claims, they do everthing for you… Read Full Review

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★★★★★

“I have been insured with Churchill since June 2009. I...”

Written on: 28/10/2009

I have been insured with Churchill since June 2009. I had the letter re: my NCD. I had posted it off some weeks before this letter, and one quick phone call to Churchill rectified the matter. They informed that the info and letter had simply crossed over and they updated the notes there and then.

Now the real rest is a claim.....I woke up this morning to find my legally parked car had been crashed into. Luckily there were witnessess and some kind chap had taken down the details of the other… Read Full Review

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★★★★★

“Car hit 2 weeks ago settlement arrived within 13 days...”

Written on: 06/09/2009

Car hit 2 weeks ago settlement arrived within 13 days in full. Hire car supplied within 24 hours cannot fault Churchill Car Insurance. Superb!!… Read Full Review

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★★★★★

“On thursday last week a small van collided with my car...”

Written on: 08/04/2009 by joetrader (1 review written)

On thursday last week a small van collided with my car while it was parked in the street.Luckily for me i was in the area and happened upon the incident soon after it occurred.Even more fortunately for me the driver was insured with Churchills .By the following day they had an engineer on the way to determine the damage and by the following monday i received a call telling me the write-off valiuation which was very reasonable and i have a cheque from them for the full amount in my possession… Read Full Review

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