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“Customer Service...Impossible to cancel or amend order ”
Written on: 11/03/2014 by Fitzsimmonsee465 (1 review written)
I like gadgets on this site - they are v.cool. However the website makes it difficult to place an order into your basket, then go back and alter...you basically need to fill in all the information, including credit card number all over again. This is very annoying and eventually to order several items (and make sure all price compared) etc, I had several windows open. My error, I ended up ordering some goods I had intended to delete, by mistake. Now the website warns that if you want to… Read Full Review
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“such small stuff ”
Written on: 30/01/2014
I had a mixed order delivered this morning. Hot dots were good. Shewee is as described but crystal deodorant and fresh drops were SO small as to not be worth bothering with. It makes you feel taken for a ride to get stuff this small. Can't be good for future business. They might give the correct info about volume etc on the site but the brain says it will be at least reasonably sized and they are not… Read Full Review
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“clearly old stock -- should not have been sold”
Written on: 18/01/2014 by upyoursthankyou (1 review written)
rose scented sachets for clothing drawers. No smell to them at all -- very cheap -- 2.95 for 3 sachets -- now I know why. Also paid on 7th of the month and not despatched until 16th. Email comms when pressed on the issue of no receipt simply advised it had been posted and I had to email again to ask when. Rubbish product. rubbish service -- postal charges high - total rubbish. Over-priced goods generally and high postage, and you'll have to wait --- don't use them… Read Full Review
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“Birthday present for my father”
Written on: 05/01/2014
I ordered a book (Fork Handles the Bery Vest of Ronnie Barker) on 27/12/2013 and received it on 2/1/2014. To me at this time of year I thought was very good delivery. I will definitely be looking through your brochures for other gifts for members of my family. Thank you once again… Read Full Review
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“Lack of communication”
Written on: 28/12/2013 by Lolahughes (1 review written)
I ordered two presents for family members for Christmas and we'll within time, one arrived perfectly the second didn't, I wasn't emailed to warn me the item was out of stock, I was told a letter had been sent. I didn't get a letter and why on earth you'd send a letter over the festive period I don't know. Full amount has been taken out of my account and apparently a refund cheque is in the post. Lack of communication is the most annoying thing here. I wouldn't use this company again or… Read Full Review
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“Truly appalling customer service”
Written on: 16/12/2013 by Stringbean12 (1 review written)
I order two items in November for Christmas. One item, a pair of gloves came quickly. When it arrived it was clear that I would have paid significantly less for a similar pair in a high street shop. My mistake for not doing my homework. The second item, a box of Christmas crackers with bells inside did not arrive. After another two weeks I phoned and was told it was out of stock and was on back order. I asked why that was not clear on the web site and why no one had e mailed me to warn me. No… Read Full Review
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“Happy shopper”
Written on: 18/11/2011 by funkypete (5 reviews written)
Received the presents for men xmas catalogue last week. I phoned up and bought the addictaball maze game. They were helpful and friendly and the game arrived in about 3 days. I would use them again. They were recommended by my wife’s friend who has shopped with them for years apparently… Read Full Review
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“I found this site when I was looking for a birthday...”
Written on: 22/03/2011 by PurpleCherry123 (1 review written)
I found this site when I was looking for a birthday present for my brother. Although it's called Presents For Men though they also have loads of stuff for girls. A bit confusing. I ended up buying my Mum a present as well for Mother's Day.
The website is nicely laid out and clean. Easy to find my way round. They have a really wide range of stuff on there so you can window shop for quite a while. They had a great video on their homepage of what goes on behind the scenes when I order. That…
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Madamec's Response to PurpleCherry123's Review
Written on: 02/11/2011
Well you were very lucky and a one off because my experience with this site 6 months later is a complete different story and could be qualified as the order from hell. Ordering online wasn't too difficult apart from trying to select an alternative delivery address then you are stuck, but my account got debited straight away, the email I sent in response to my order confirmation apparently got lost, a courrier claimed to have turned up at a wrong address and also got my own signature from a neighbour who never met him, all in all never got any of the goods I paid for (order of £300) and non-existence of customer care either by email, by fax or by phone as they keep promising to get back to you and eventually drop you a pathetic email one month later. NEVER ORDER WITH THIS CATALOGUE OR WEBSITE (PRESENTS FOR MEN, PRESENTS FOR GIRS, ESSENTIALS as they all belong to the same company)or you'll loose your hair, your voice and your wish to live...