FirstCry - www.firstcry.com

I HAVE BROUGHT A DRESS AND A SWING FOR MY BABY FROM FIRST CRY. I GOT MY PRODUCTS DELIVERED A DAY BEFORE THE ACTUAL ESTIMATED DELIVERY DATE AND THE QUALITY WAS ALSO FINE....WORTH FOR THE PRICE ....HAPPY WITH THE SERVICE AND ALSO PLANING TO ORDER MORE....THANKS TEAM FIRST CRY.

I had ordered 2KL03400731 through first cry and its almost 9 days and yet not recd my product. I am trying to get in touch with customer service by call and mail. Still they are not updating on my complaint. I am really shocked the way they are treating customer and not providing any relevant information on delivery. I feel this is the pathetic company without knowing about customer excellence.

Their return policy is pathetic. They don't arrange a pickup for one item even if it more than 500 but for 3 items even if they cost less than 500.

I have been shopping from jabong, myntra and flipkart and I must say that I had very good experience with these and return is hasslefree.

It is a fake site. They have not mentioned clothes sizes properly.

Feeling cheated after shopping from firstcry.

this is one of the waste online shopping site.. will show many offers.. that stock will be over... or some junk things will be available for offers... gud for nothing.. waste of time browsing/searching in the firstcry...

I ordered a product from this site.

Before placing the order I called them up and asked how long it will take to deliver the product.

They said as it has to be delivered within Bangalore it will take maximum of 48 hours.

I placed the order on 14th December and today it’s 18th December and still not received my order.

When I called the customer care they just said that it’s been delayed for some reason and they cannot track their courier service as well.

I asked them to cancel my order if they cannot track it as I will be leaving out of town for a month. Again same response that they cannot do it.

They don’t deliver products on time and cannot even track their courier service.

First Cry is Totally Fake site please do not buy from this site because i have ordered one product and i received totally different from site they display product and when i talk to their customer care executive she is laugh with my problem like they have no any responsibility for customers so please friends don't wast your time and money.. This is my order No : 991017MN38495135

I'd ordered (911201MRW4720503) some products and made the payment online on dt- 22nd Aug'13 but even after more than 15 days not yet received the product and when I queried to their customer care first they asked me for 48 hrs and again when I made a call they again asked me 24 hrs to investigate the product. Now, I'm feeling that they even don't want to refund the money.

As per my experience, would suggest to not buy any product from this site.

Hi,

I have order a couple of products on first cry a week ago,I haven't received the products till date. when i tried calling the customer care, every single day they assured that the products will be delivered today.after making calls for 4 times still they say the same answer saying that sorry there are some unavoidable circumstance.so we couldn't deliver it today.

very very pathetic people and very pathetic customer service and delivery people.

I highly recommend not to order products from this website.

I have placed this order (Order No. 3003MUK3093706) with amount Rs.399 in one of so called Asia's Largest website www.firstcry.com, which is doing good in making fool of people. I want to bring your knowledge that I am completely dissatisfy with the quality of product delivered by firstcry. And to my surprise the Customer Care representative of firstcry are so pathetic that they don't even want to listen my problem. I called more than 10 times then one of firstcry customer-care executive said I have to sent that order back in my own expense, and they will give me 10% of bill amount i.e. Rs.39/- in my case. Why do I bear the burden of sending that order back, which will cost me more than Rs.300/- (As you can check the courier charges of a half KG. package from Mumbai to Delhi). Actually this trick of firstcry people to attract innocent people to its "Trap" and later make them cry as their website name says, will not work...not in my case.....because I am going to file a case against firstcry people in Consumer Forum, as well as in Cyber-crime Center.

hi all,

i have a very good experience about firstcry, recently bought toys for my baby and looks like i got almost 15% discount.. well i got such coupon

Another good experience with firstcry. i bought dipers for my baby and i have a very good satisfying experience.

keep it up firstcry

Regards,