BHL - www.BHL.co.uk Reviews - www.bhl.co.uk

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★★☆☆☆
2.1 / 5
12.5% of users recommend this
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BHL - www.BHL.co.uk
BHL - www.BHL.co.uk
BHL - www.BHL.co.uk
BHL - www.BHL.co.uk

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Latest Reviews

★☆☆☆☆

“Awful service/ borderline criminal.”

Written on: 03/12/2018 by 174Gill (1 review written)

Bhl.co.uk originally sent my item to completely wrong address, then said would be re-delivered to me. Wasn't happy as they didn't respond to me to confirm if this was a new item or the received/opened item they sent to the wrong address the previous week. I had no response so re-ordered with another supplier and formally requested cancellation of order/refund with bhl.co.uk. They still decided to send to my address which I subsequently refused the delivery and the courier returned item to them… Read Full Review

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★☆☆☆☆

“Good prices but ZERO customer service”

Written on: 12/05/2017 by RicardoKenny412 (1 review written)

Good prices but ZERO customer service. Which makes anything you buy from them very risky unless you have the time and money to chase them through the courts or trading standards system to honour warranty periods… Read Full Review

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Was this review helpful? 1 0
★★★☆☆

“Too slow”

Written on: 08/12/2016 by Scottej166 (1 review written)

I ordered a part from these guys, which was indicated as being in stock, yet it took 5 days for them to even acknowledge the order. After this, another 4 days went by before the item dropped through the letterbox. There is no excuse whatsoever in this day & age for not getting the item in the post straight away (if indeed the item was actually ever in stock?). NINE days for an item to arrive is utterly woeful. Additionally, putting company flyers, and a discount voucher for wine, in the… Read Full Review

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★☆☆☆☆

“Poor customer service”

Written on: 05/06/2016 by ConnerFaulkner (1 review written)

Waited over 2 months for any part of my order, 1 part came in and the other (which I was charged for) did not. I chased it and it now appears it was not available singly and I could BUY the additional basket, now I had to ask for a refund (I did get it immediately thank you PayPal). Awful service, would never use them again… Read Full Review

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★★☆☆☆

“Good price but massive delay”

Written on: 15/05/2015

Ordered a Mira Eco shower head/hose/rail kit. It was the best price icouldfund online. However, I contacted them after hearing nothing for 2 weeks. I was told the delivery would be a further 2 weeks. If they could provide a delivery estimate up front or keep me informed without having to chase them I would have given a much better rating… Read Full Review

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★☆☆☆☆

“Avoid this company”

Written on: 02/05/2015 by Shortuc499 (1 review written)

I have to say this has been my worst online shopping experience ever. I ordered items for my tap based on info on the manufacturer's website. However the information was incorrect & so the items did not fit my tap. I returned them by "signed for delivery" requesting a refund. When BHL finally responded to me after some 2 weeks of chasing, they told me one of the items was "broken" & so they would only refund me for one. Now these were very hard, small, durable items packaged in the very… Read Full Review

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★★★☆☆

“Item failed to arrive on specified date”

Written on: 21/05/2012 by Andros2323 (1 review written)

I,took the day off to receive a bath. The email sent to me specified that it would be delivered on specific date. The item failed to arrive. I phoned BHL who failed to take responsibility and blamed their delivery company for the mishap. I lost one day's income and the company failed to arrange a delivery date / time that was convenient to me as I could not take more time off work and they managed a half hearted apology when a complaint was made. I will not use them again as they proved on this… Read Full Review

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★★★★★

“I ordered the boiler on Thursday was sent email with...”

Written on: 15/03/2011

I ordered the boiler on Thursday was sent email with delivery details later that afternoon was delivered on Monday morning. Good service was kept up to date by email. Delivery was free which was good for a large item. Only negative is that the site can be a bit slow.

Matthew Peterson… Read Full Review

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