written by Eddiefenwick on 23/02/2018
far from happy,nowhere near the return as promised,,boiler constantly breaking down despite at least 2 efforts to fix it the same fault happens time and time again,days taken off work only for no one to show up..calls now being ignored,,,,honestly at my wits end with this company,,,Dont touch this lot with a barge pole
written by Trujillolx57 on 06/06/2017
I had this system fitted almost four years ago and my oil bill has gone down from over £2000 to just over £600 per year and am more than happy with the savings we are making PURE MAGIC
written by 22Sanchez on 02/12/2016
We had a 9 panel system installed in July 2011. The average generation has been 1840 units per annum. FIT payments and not having to buy these 9200 units has been worth approx £6300 so we expect the capital cost will be recouped within the projected 12 years. The"deal" was index linked, guaranteed for 25 years. We had to consider our age at the time and any investment returns from the capital but these have been low during the last 5 years. We will have to renew the inverter at some time (typical life span is 10 years). Overall, it appears to have been a sound investment and pv is still worth considering although the FIT and installation costs have changed considerably since 2011.
written by TatumQuinn on 08/11/2015
The sales man is very true in his word and helpful, the installation of heating system went very well and could not have been more helpful.the firm at that time have been very busy ,finding the staffs in the office been under a lot of pressure but at the end,they managed time and sort things out in what we did not know,because it's a new thing for me,as a old man ,honestly, all could not have been nicer people to deal with and successful for both parties. Now my only hope is the after sales service,for example, if any break down take place...if this come up,then, I can tell you more .at this moment, I find the heating is very good ,time will tell..if it save me money.. I understand two family running this business,for all the hard work,wishing all well..well done .
written by kathjamieson on 29/10/2015
the salesman who came to our home was very helpful and knowlegable he certainly knew his job the workmen carried out the work in one day without much disruption and left the house clean and tidy they explained all the workings of the system to us a few times so we were sure how to work it we had the inspector out to day to pass the work which has been done and made sure we were ok with it up till now we seem to have used very little gas and the whole house is very warm so this will save money on gas bills we would be quite happy to recommend this system and let people see it installed
written by Kadyn21 on 28/10/2015
We had not specifically thought about changing our boiler, but we were aware that it was it was old and certainly not A rated. After listening carefully to the sales person and in all honesty not fully understanding how the Hybrid System worked, we went to see a house where the system had been installed (the sales person actively encouraged us to do this) and that was when we became fully sold on the idea. After an initial problem as to where the boiler could be installed it was all systems go. The team that fitted the system were extremely efficient, very pleasant and the icing on the cake was the fact that the installation process was very clean and tidy. The installation took less than two days and the system was fully explained to us on completion. Two days after the installation was completed the system was inspected offering further reassurance. The office staff are also very helpful and supportive. We have yet to appreciate how much we will save as the installation has only just been completed but we look forward to being better off, warm and comfortable.
written by on 20/10/2015
Had heat pump system tied into oil combi boiler last month, very efficient and professional crew fitted the system in one day. The system works a treat the system works a treat the house is now always warm at a steady temperature in every room, a big improvement to when it was oil only. Looks like it will be an annual fill up of the oil tank rather than three to four a year.I would advise anyone who is thinking of fitting one of these systems, don't think about it do it. Thank you Superseal.
written by nikki1948 on 11/10/2015
really very pleased with this system ,workmen very professional and polite everything working perfect cleaned up afterwards,after service check passed with full colours,great to have all round heat in house and we are making savings already
written by imitchell on 07/10/2015
I contacted the rep for this company after a visit from him last year, when I was not in a position to have the heating installed. After discussion on IR heating, and alternatives, and measurements, he was able to provide a quote and arrange for a surveyor to visit the same day. A call from the office indicated that the electricians would be able to fit the IR heaters within the week. I have been impressed by each member of the Superseal team for their urgency and accuracy in getting my new heating system installed. Everyone has arrived at the time indicated and has completed their task in as little time as possible. I would have no qualms in recommending Superseal and their products to anyone.
written by JensenSomerville283 on 07/10/2015
these guys were realy fast and are true experts at there job and cleaned up after;the person who came to check the work after wards was very good and helpful great very profetional. very modern and up to date i liked everything about this system modern tecnoligy at its best
written by 248O'Leary on 05/10/2015
We are delighted with the system. It has made a tremendous difference to the overall warmth in the house. The system is very sophisticated. The heat pump itself is so efficient and more importantly very quiet, much to our neibours delight. The fitters themselves were very professional and polite, a pleasure to have in the house. We would certainly recommend this product to everyone.
written by BlairDG8 on 01/10/2015
After one teething problem, was sorted within the week and the system has been full functional. Getting benefits of a combi system at a lower cost. Good comfort heat all round the house. Overall very happy.
written by MaySharpy on 30/09/2015
Having decided, after some careful consideration, to go ahead with the instillation of this system, we are delighted with the service provided from SuperSeal. The guys that installed it were prompt, friendly and very competent in their work. The follow up service is exceptional. I would highly recommend this system and company. Looking forward, now, to cheaper gas bills and knowing we are doing our bit for the planet!
written by LainBri70 on 26/09/2015
Very pleased with the whole job from start to finish. Workmen were very professional came when they said they would and stayed until the job was finished all in one day. System working well with no problems. After the system was fitted a person came to check all work done had been completed properly and that everything was working as it should.
written by mendrekk on 24/09/2015
Good team. very professional work, fast, clean, everything work properly. many benefits and saving from the units. I think that's great investment for now and the future. I can easily recommend this to everybody who want to save money. Thank you
written by MrsJAT on 23/09/2015
We have recently had a Daikin Hybrid pump system installed. Timing wasn't great on our part as we had recently had a new kitchen fitted but all the Superseal staff were very knowledgeable and explained how the whole process would work. When it came to installation the work was carried out to a very high standard and our kitchen still looks great. After sale support has been fantastic - not that we've encountered any problems but good to know that people are looking out for you! The pump is fairly large but fits on an external wall and doesn't obscure anything. Water is warm, heating is sorted - all good!
written by on 20/09/2015
From the point of the sales rep coming to our home to the end product we are delighted. The fitters/ installation team were very mannerable and tidy. Our home is an old house and this was not a concern for the installers. Even to the point of my wife and I not being able to remember how to work the thermostat. A guy came out and explained it to us again. The lady in the office is extremely happily too. It seems that nothing is too much trouble for them. The new hybrid pump is slightly larger than we expected. But the team were very clear in how big it would be, it was that we hadn't really thought about it. We would recommend using Superseal to our friends as so far so good. Thank guys.
written by hantuimc on 18/09/2015
I had an altherna Daikin Hybrid heat pump installed by superseal for my 5 bed house last week and I am very satisfied with the product and the installation. Everything was done very professionally and the after care support offered-very good. The Heat Pump works very efficiently and I'm looking forward to saving some money as well as gettting money from the Heat Incentive scheme from the Goverment. No more expensive gas bills! more money in the pocket- more holidays abroad!
Written on: 26/11/2015
Hi, I have not received any payments from the goverment yet as I only registered in mid October. I was told to enter my readings in 3 months time and after that, hopefully I will receive payments for the Daikin Hybrid pump.
Numbers are definately working, just spoke to them this morning.
As for solar panels, I had my installed 5 years ago on the old tarif and my energy provider has been consistently paying me for the KW generated every 3 months
written by Mac.C.J. on 17/09/2015
I have been paying a fortune for years on LPG central heating but with this new Daikin Altherma hybrid heat pump, it is saving me a fortune. Already I am seeing a difference in my gas and electricity usage. So far there has been no problems, I honestly cannot fault it. As regards to the lads that installed it, they did a fantastic job. They worked until late so as to get as much done as possible. When they returned the next day it was just a matter of finishing off. They also left the place spotless. I will return and write another review in a years time to let you know how much money I have saved. I would highly recommend SuperSeal to everyone. C.J.
written by DWBrown2015 on 10/09/2015
Delighted with the technology. The heat pump dovetails beautifully with the gas or, as in our case, the LPG boiler through the heat exchange at the back of the boiler. The whole kit was installed expertly in two days, the installer cleverly overcoming the problems posed by our house. We were very impressed by the expertise of the Superseal staff and were reassured that all the work had been done well with a post-installation inspection by a separate tradesman.
Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.
We will email you when the question is on the site
Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
We will email your when your answer is on the site
Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
We will email your when your answer is on the site
Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
We will email your when your answer is on the site
Handyman967's Response to hantuimc's Review
Written on: 25/11/2015
hi can you tell me if you have recieved ant payments yet ours has been in since end of june and have had no payments and cant get anywhere when we phone as numbeis now unrecognisable getting worried now .r