M25 Movers, London Reviews - www.m25movers.co.uk

★★★★★
4.7 / 5
94% of users recommend this
  • Value For Money

Summary

NOTE FROM REVIEW CENTRE:
M25 Movers Limited was dissolved as a company on 5 December 2017 but continues to trade under the parent company M25 Systems Limited.
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M25 Movers,  London www.m25movers.co.uk
M25 Movers,  London www.m25movers.co.uk
M25 Movers,  London www.m25movers.co.uk

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Latest Reviews

★☆☆☆☆

“Late & overcharged, bad service”

Written on: 26/06/2019 by wqWiley195 (1 review written)

Movers were 2.5h too late and no one thought this was cause for an apology, they then tried to apply extra charges due to one heavy item and when I refused they said they would leave now. I pointed out that they had only worked for one hour to which they replied: "forget the minimum charge, we will only charge one hour but we are late for our next job and need to leave to which I agreed. 10 minutes later the 2h minimum was charged to my credit card. It's not about the money as I would have… Read Full Review

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★★★★★

“Made our move so easy”

Written on: 20/03/2019 by PaulWersh (1 review written)

After a bunch of research before booking a mover and ended up picking M25 MOVERS. We couldn't be happier with our decision. Our 3-man crew were accommodating, efficient and careful with all our precious items (we have some glass art that my wife is very partial to). I chose to have them pack for us. We scheduled the pack for the day before the move and the crew showed up right on-time. They got us packed up quick, which made moving day all that much faster. Moving day they showed up right… Read Full Review

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★★★★★

“Excellent and efficient service”

Written on: 05/12/2018 by Snowy56 (1 review written)

The guys from M25 moved us from West London to Lincolnshire on 29th November. The moving experience from initial contact through to completion of move was exceptional which truly helped to alleviate any of our worries during the stressful process of moving house. The guys arrived a good half hour before time, and started on time as scheduled. All of the team were very polite and nothing was too much trouble. They managed to move a very heavy treadmill from 1st floor of old property and into new… Read Full Review

Gabrielmarquez's Response to Snowy56's Review

Written on: 07/02/2019

Hi,

Thank you very much for leaving such a positive review about our company.

Thanks for taking the time to share your prestige opinion on M25 Movers. We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We look forward to move you again !

Kind regards,
The M25 Movers Logistics Team

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★★★★★

“Moving in London W9”

Written on: 25/11/2018 by Forevermoving (1 review written)

The Kung Fu Panda team at M25 did a great job with our moving, from start to finish they were fast, efficient, friendly and nottwas too much trouble. They packed for us the day before and were extremely fast. I totally recommend getting the full service which makes things much easier, it would have taken me days to pack everything myself!! Even though the move involved a lot of stairs they worked tirelessly to complete the task. For the actual move, a second team came to help and speed up the… Read Full Review

Gabrielmarquez's Response to Forevermoving's Review

Written on: 07/02/2019

Hi,

Thank you for your five-start review. We value your loyalty to our business and are happy to hear you've enjoyed your experience with our team. We appreciate your kind words and look forward to move you next time !


Kind regards,
The M25 Movers Logistics Team

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★★★★★

“Just amazing ”

Written on: 17/11/2018 by carolinekivinurk (1 review written)

These guys were amazing, we went for the full pack and unpack and it was so seemless. Nothing seemed like too much trouble and the guys are really hardworking and very tidy. They took away all of the boxes and packing material at the end. I’ve already recommended them to my sister and wouldn’t hesitate to recommend them to anyone else… Read Full Review

Gabrielmarquez's Response to carolinekivinurk's Review

Written on: 22/11/2018

Hi,


We are thankful for your time and your willingness to write a review to let us know how we are doing. It is good to know that our team at M25 Movers exceeded your expectations and made your experience memorable. It was a pleasure to move you.

Great Job Kung Fu Pandas team !

Kind regards,
The M25 Movers Logistics Team

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★★★★★

“Blown away by the amazing service at M25 movers”

Written on: 17/11/2018 by Boylegg1968 (1 review written)

We had a number of removals company's to choose from, but once we were in contact with Francisca at M25 movers it felt right. Francisca was helpful, friendly, put our minds at ease and always happy to answer any questions we had. The communication with Francisca was great. We went with the full packaging service and delivery. The removal guys arrived the day before right on time at 8am, with all the boxes and packaging tape needed and started packing up all our belongs with care and attention… Read Full Review

Gabrielmarquez's Comment

Written on: 22/11/2018

Dear Mr. Levin,
Thanks for the kind words. We will be sharing your review with the team as a way to encourage them to continue to strive for excellence. It was a pleasure moving you.

Great Job Francisca and Kung Fu Pandas Team !

Kind regards,
The M25 Movers Logistics Team

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★★★★★

“Fast, effective, efficient and competitively priced”

Written on: 23/10/2018 by woLindsay124 (1 review written)

I booked this company with a week’s notice. They came and totally packed a 4 bedroom house with a cellar and a garden in less than a day. The staff were considerate, worked continuously on both days when packing and moving. On both days numerous teams were sent and they were all well briefed. I was moving most things into storage and taking a small van to a temporary address 55 miles away. The van arrived within 10 minutes of us. The office team were always considerate and responsive to any… Read Full Review

Gabrielmarquez's Comment

Written on: 07/11/2018

Hi,

We are thankful for your time and your willingness to write a review to let us know how we are doing. It is good to know that our team from M25 Movers exceeded your expectations and made your moving experience memorable. It was a pleasure to have you as a customer.

Great Job Francisca, Wet Bandits Team, The Black Pearl Team and BumbleBee Team !

Kind regards,
Thea M25 Movers Logistics Team

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★★★★★

“Returning customer”

Written on: 21/10/2018 by Brownar1984 (1 review written)

Lads just finished my move after 14 hours of packing, transporting and re-assembling furniture for my 2 bed flat. I've used them previously few years ago and need to say - they've had nothing to improve on back then - today they simply nailed it. Team of two, working with absolutely minimum breaks from 8am till 10pm. I am declared fan of their work, hence the return to their service and my will to use them in future and my recommendations to friends over the last 4 years. Price, Quality of… Read Full Review

Gabrielmarquez's Comment

Written on: 07/11/2018

Hi,

Thank you for your kind words, we are delighted to read how our team delivered above and beyond your expectations. It is a honour to have you as a returning customer. We look forward to move you again !

Great job John and Super-Mario Team !

Kind regards,
The M25 Movers Logistics Team

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★★★★★

“Fantastic service ”

Written on: 16/10/2018 by Collierna287 (1 review written)

These guys were great. Really hard working, moved everything without any damage and were very helpful. Will definitely use them again!!… Read Full Review

Gabrielmarquez's Comment

Written on: 16/10/2018

Hi there,

Thank you for taking the time to share your feedback with us. We are so happy to know you enjoyed your recent experience with us! We will make sure to pass on your feedback to our team. If you every need to move again don't hesitate to contact us !

Great Job Super-Mario Team !

Kind regards,
The M25 Movers Logistics Team

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★★★☆☆

“Could be better”

Written on: 19/08/2018 by 325Gibbons (1 review written)

A company of two halves. The pre-move communication was pretty good, we were kept informed as things went along (having said that, I don't appreciate selling tactics that involve claims such as "you need to decide by the end of day to qualify for this special offer"). The crew who came to pack and then move our belongings were great - hard-working, polite, helpful, couldn't do enough for us. However, the office-based support left something to be desired. On the day of the move, the two moving… Read Full Review

Gabrielmarquez's Comment

Written on: 19/10/2018

Hi,

Thank you very much for your review. We are very happy to hear that you were pleased with our packing and moving teams and have passed on your positive comments.

We have checked the gps tracking system installed on the vans and can confirm that the movers drove straight from the loading to the delivery address without stopping. Their journey took longer than yours as they were fully loaded and it takes more time for a fully loaded van to complete a trip, as compared to a car.

In regards to the damage to your frames, we did not receive an email from you. We do take claims very seriously and have a set procedure in place to deal with them. Please do contact us directly so that we can investigate what happened. You can contact us by e-mail or by phone.

Thank you very much.

Kind regards,
The M25 Movers Team

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★★★★★

“Fantastic / Efficient Team”

Written on: 11/07/2018 by PenThorburn (1 review written)

I would heartily recommend M25 movers to anyone making a house move. They made the process seamless and stress free, (As stress free as moving house can be!). Very focused and efficient service coupled with a competitive price. (I had numerous quotes from local companies, M25 weren't the cheapest nor were they the most expensive, I felt comfortable giving M25 the job) I would have no hesitation in recommending M25 Movers. All the best for the Future M25 Movers! and thanks again Mr & Mrs… Read Full Review

Gabrielmarquez's Response to PenThorburn's Review

Written on: 12/07/2018

Hi,

Thank you for your five-star review. We are so happy to hear that we exceeded your expectations. Your review makes a difference to us and it helps motivate us even more to do our best.
We are delighted to read how our team delivered above and beyond your expectations.
You can count on everyone of us doing our best!

Great Job Optimus Prime team, A-team and Christian !

Kind regards,
The M25 Movers Team

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★★★★★

“All round excellent service”

Written on: 03/07/2018 by JakirAhad (1 review written)

Very professional and reliable service. The removal men were all very polite and took care with all items. They dismantled all furniture and reassembled back together again. Packed and unpacked as well. It made my move very easy. I would definitely use M25 movers again and 100% recommendation… Read Full Review

Gabrielmarquez's Response to JakirAhad's Review

Written on: 12/07/2018

Hi,

Thank you for taking the time to share your feedback with us. We are so happy to know you and your family enjoyed your recent experience with us! We will make sure to pass on your feedback to our team.
We are glad customers like you are having a great experience during their move.

Great job BumbleBee team, Ruff Ryders team, Kung Fu Pandas team and Christian !

Kind regards,
The M25 Movers Team

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★★★★★

“Great company to work with”

Written on: 20/06/2018 by EnfieldStorage (1 review written)

The administration team are great and the fellas doing the physical side are hard working, careful and good humoured. What more can you ask for? Highly recommended… Read Full Review

Gabrielmarquez's Response to EnfieldStorage's Review

Written on: 12/07/2018

Hi,

Thank you for the five-star review! We appreciate you taking the time to leave us such a fantastic rating of how are we doing.

Kind regards,
The M25 Movers Team

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★★★★★

“Careful and Professional”

Written on: 14/06/2018 by Molloype381 (1 review written)

Great experience with my move from London to Reading. I got the full pack: Packaging and moving. I highly recommend. They pack, transport and deliver with care and professionalism. They also have great prices… Read Full Review

Gabrielmarquez's Comment

Written on: 12/07/2018

Hi,

Thank you very much for your glowing review of M25 Movers. We are very proud that you had such a positive experience and will pass on your feedback to our movers.

As a young but growing company, we welcome customer feedback and sincerely appreciate you taking the time to give us such a positive review.

Kind regards,
The M25 Movers Team

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★★★★★

“Excellent service”

Written on: 13/06/2018 by Antonio1337 (1 review written)

I used M25 Movers for the second time now and the guys did a very good job,they worked hard,without brakes and without any questions. The service was prompt and delivered excellent. The customer service was marvelous. I would totally recommend them and I will definately use them again… Read Full Review

Gabrielmarquez's Response to Antonio1337's Review

Written on: 15/06/2018

Hi,

Thank you for sharing!
We value your loyalty to our business and are happy to hear you've enjoyed your experience with our team. We appreciate your kind words and look forward to seeing you next time.

Great job!

Kind regards,
The M25 Logistics Team

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★★★★★

“I used this company for the 1st time last week in...”

Written on: 08/06/2018 by Proctor376 (1 review written)

I used this company for the 1st time last week in order to move from one end of the country to the other which could not have gone as smoothly as I had ever expected. M25 movers were professional, efficient and cost effective which I could not ask for more, I am one impressed customer which I will surely be a returning to use them again as and when they are needed in the future. There is nothing I disliked about this company as they helped me to stay well organised. :)… Read Full Review

Gabrielmarquez's Comment

Written on: 15/06/2018

Hi,

Thank you for the kind words.
We will be sharing your review with the team as a way to encourage them to continue to strive for excellence.
We appreciate hearing about your positive experience. We know you have many options when choosing a business, and we are grateful you chose us.

Great job!

Kind regards,
The M25 Logistics Team

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★☆☆☆☆

“Not even good to give me a quote”

Written on: 07/06/2018 by vhar91-mov (1 review written)

They didn't even bother to show up for the inspection and quote appointment. It happened twice, first time the guy was off sick and they contacted me 2 hours after the appointment to tell me that. Second day they didn't show up and not even a call or email to tell me the reason of not showing up. I asked for two days at work to be at home, which was a waste of my time. So unprofessional and I am glad I found out the poor quality of their service before booking anything with them. The… Read Full Review

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★☆☆☆☆

“WARNING! DO NOT USE THEM!”

Written on: 29/05/2018

The guy who came round to give us a quote was nice but the boss of the removals team boss was incredibly rude and disrespectful. He literally threw our possessions around, broke FOUR items of furniture, broke a hifi speaker and scratched, dented and ruined various other things we treasure. Total nightmare. Moving is stressful enough without this kind of trouble. Their insurance policy is a joke. Read the small print! We're currently looking into legal action against them. We gave them a… Read Full Review

Gabrielmarquez's Comment

Written on: 04/06/2018

Dear Ms. Perez,

Thank you for taking the time to provide us with your feedback.
We are a growing company and appreciate that there is always more to learn; as such we will take your points on board and pass them on to the relevant employees and make the necessary changes.

We did however noticed that on your delivery confirmation you rated the moving team "Excellent" and noted no damages upon the completion of the move.

Please do not hesitate to get in touch with us via email or phone, should you have any questions of how to file a claim.

Kind Regards,

The M25 Movers Team

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★★★★★

“Outstanding service - good value”

Written on: 19/05/2018 by davidbrandman (1 review written)

The team for our move were all very friendly and polite. they were very thorough in packing items carefully for the big move, not one thing damaged during the move. Team turned up on time and were quick and efficient ensuring all items re-constructed and put into the right rooms at the new home. Cost effective - we believe that M25 Movers offered great value for money for the service. We would not hesitate to recommend M25 Movers and would certainly use them again if ever we were to move… Read Full Review

Gabrielmarquez's Response to davidbrandman's Review

Written on: 12/07/2018

Dear Mr. Brandman,

We are so glad we were able to help you out. Helping our customers is what we love best. We are thrilled to hear that your experience matched your expectations. We will make sure to pass on your feedback to our team.

Great job Kung Fu Pandas team and Andreea !

Kind regards,
The M25 Logistics Team

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★★★★★

“Superb service”

Written on: 16/05/2018 by Adrianl240 (1 review written)

We moved with M25 from London to Oxford with our three children. M25 reassured us from the outset with their excellent customer service and competitive pricing. On the day of the move they packed our belongings speedily but carefully and we couldn't believe it when within a matter of a few hours we were unpacked in our new home. I highly recommend M25 Movers, the movers were polite, charming and professional and extremely hard working. The customer service was oustanding… Read Full Review

Gabrielmarquez's Comment

Written on: 12/07/2018

Hi,

Thank you for your wonderful review. We are thrilled to hear you found our service an amazing one and that you will be recommending us.This is a huge compliment. It has been our pleasure having you as our customer.

Kind regards,
The M25 Logistics Team

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