ASAP Tickets Services Reviews - www.asaptickets.com

★★★★☆
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Latest Reviews

★☆☆☆☆

“Refund takes 90 days!!! change of flight 350$ in pandemic”

Written on: 16/09/2020

Booked flights with many 3rd parties & this agency is the worst. Airline cancelled my flight back in April, Requested ASAP to refund & they stated will change your flight for free & its valid for 2 years & they convinced. Now am seeing flight prices even on their website for 650$ but they want me to pay additional 350$ for change of flight. If i ask for refund he is stating its not guaranteed but it may take up-to 90 days. DO NOT BOOK YOUR FLIGHT WITH THIS. THESE GUYS TAKE YOUR MONEY & NEVER… Read Full Review

Asaptickets's Comment

Written on: 17/09/2020

Dear customer, please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at feedback [at] asaptickets [dot] com. Thank you in advance!

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★★★★★

“Sony really helped me”

Written on: 11/09/2020 by dianaje (1 review written)

Sony from ASAPtickets was super helpful to organize my trip to the Philippines, Due to severe restrictions it was more difficult to plan my travel, this is why I appreciate Sony's help even more. Amazing service!… Read Full Review

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★★★★★

“Satisfied customer”

Written on: 10/09/2020 by Joshua541 (1 review written)

Agent patiently dealt with all changes in my schedule. Such a pleasure to deal with a live travel agent who listens and fully understands my travel needs… Read Full Review

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★☆☆☆☆

“Terrible customer service after ticket purchase. No...”

Written on: 29/08/2020

We bought 4 tickets to travel to Paris in June through Asaptickets but the airline cancelled both our outbound and inbound flights. After 2 months of battle and no help whatsoever from ASAPtickets, the airline refunded our tickets to ASAPtickets who is now refusing to refund us. They are holding up our money and even tried to get us to pay another $1000 to get our refund back! Unreal! ASAPtickets wants to charge us for a service that was never provided or even available. Stay away from this… Read Full Review

Asaptickets's Comment

Written on: 01/09/2020

Dear customer, please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at feedback [at] asaptickets [dot] com. Thank you in advance!

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Irina75's Comment

Written on: 02/09/2020

I have sent all this information to asaptickets already after receiving this comment to my Asaptickets review on another site. I was then told by asaptickets that my refund request was in process. However, I have yet to be contacted by an Asap ticket agent for confirmation. Who is following up with our refund request?

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★★★★★

“Agent Miley”

Written on: 18/08/2020 by Daniela84 (1 review written)

My agent Miley is very knowledgeable and so patient. She provided a supporting customer service during this Corona virus crisis. I will certainly use this company again… Read Full Review

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★★★★★

“Assistance from Quest”

Written on: 06/08/2020 by Shannah55 (1 review written)

I really loved working with agent named Quest. He assisted me all the way through the process of changing tickets due to Covid-19. From now on he will be my travel agent every time I travel. He is a credit to ITN and ASAPtickets agency… Read Full Review

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★★★★★

“Fantastic assistance”

Written on: 30/07/2020 by MaeWW (1 review written)

It was such a pleasure to deal with travel agent. He is very patient with my ever changing plans, a true gentleman. I will recommend him to all my friends… Read Full Review

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★★★★★

“Awesome help”

Written on: 14/07/2020 by Elianna481 (1 review written)

Silang provided tremendous help in getting me a ticket to return to the US. I am thankful for her efforts and will recommend this quality service to all my friends and family… Read Full Review

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Was this review helpful? 3 0
★★★★★

“They got me a perfect flight”

Written on: 08/07/2020 by AnnC61 (1 review written)

ASAP travel agent got me a perfect replacement flight. I don’t travel that often so I am not experienced in searching for flights on my own. I couldn’t done this without the help of ASAP agent. Thank you for your great above and beyond customer service… Read Full Review

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★☆☆☆☆

“DO NOT PURCHASE FROM THEM!!!!!!!”

Written on: 08/07/2020 by Yusufi413 (1 review written)

Due to Covid 19 the airline We used refunded the money to them but they never refunded that money to us!! When you call them back they never respond or reply to emails! When there is an issue with the ticket and you can’t travel they just don’t give you your money back even if you don’t use the ticket!! DO NOT purchase from them! … Read Full Review

Asaptickets's Comment

Written on: 08/07/2020

Dear Customer, we are sorry about your experience. Please help us to locate your travel request and assist you by sending your Booking Confirmation number together with an associated email address at the "feedback" email address. Thank you in advance!

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Jenskie88's Comment

Written on: 13/07/2020

i have same experienced ..They are not taking care good with their clients..Its been a long time my refund still i haven’t got it yet.. I cannot recommend this company..i was really upset!!!!!

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★★★★★

“I am so thankful to the person I dealt with who took...”

Written on: 03/07/2020 by JoelSawyer144 (1 review written)

I am so thankful to the person I dealt with who took all my stress away and calmed me down when I had concerns about my booking You are my travel agent forever! Kudos to her!!!… Read Full Review

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★☆☆☆☆

“Never got any response”

Written on: 30/06/2020 by Samkap (1 review written)

Qatar airways cancel the flight from Bombay to LAX by them on March 9 and we bought the ticket from this people airline is willing to give cash refunds and these people are not giving us any refund every time we call will let you know what’s happening and blaming on the on staff and every Time I speak to the manager he say yes I will look into it and I’ll call you in one hour but never calls back I suggest people never buy tickets from them they never give your credit card number to them… Read Full Review

Asaptickets's Response to Samkap's Review

Written on: 30/06/2020

Dear Samkap, we are sorry about your experience. Please help us to locate your travel request and assist you by sending your Booking Confirmation number together with an associated email address at the "feedback" email address. Thank you in advance!

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★★★★★

“Asaptickets are the best”

Written on: 26/06/2020 by HappyTravelerD (1 review written)

Booking flights with Asaptickets was a true pleasure! Seamless experience and transaction carried out by our travel agent. We will use them again and recommend to our friends and family. Our upcoming flight is planned for December and I hope all will be well and we won't need rescheduling services because of Corona virus… Read Full Review

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★☆☆☆☆

“THIS Agency would not refund my ticket every time I...”

Written on: 21/06/2020 by NolanKinney (1 review written)

THIS Agency would not refund my ticket every time I call them they continued to tell me that Lufthansa have not responded to then but thank to God I was able to speak to Lufthansa worst place I had ever bought flight ticket I would never recommend anyone… Read Full Review

Jenskie88's Comment

Written on: 13/07/2020

we have same issue!

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★★★★★

“First class service”

Written on: 19/06/2020 by DCole67 (1 review written)

Not the first time working with ASAP Tickets and the guy I dealt with but this time he really saved me. I am so grateful that he was helpful to find me new tickets in this time of uncertainty. Thanks to him all schedule changes were done promptly. First class service… Read Full Review

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★★★★★

“Great help from ASAP Tickets”

Written on: 26/05/2020 by CherylKeefer (1 review written)

The support and assistance of Asap Tickets and agent was exactly what I needed during these insecure times. I had booked an incredibly cheap flight tickets in January and now they were canceled by the airline. Thanks to Asap Tickets for helping to solve this issue with flights… Read Full Review

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★★★★★

“Ticket exchange services”

Written on: 22/05/2020 by JasonG55 (1 review written)

This company has shown an exemplary service during the Covid crisis. I have worked in travel industry for more than 20 years and know what I am talking about. Reliable people is what we need during this time. ASAP tickets did their best to exchange my flight. Follow ups were timely and done whenever there were any updates on my case. Thank you, I appreciate your help… Read Full Review

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★☆☆☆☆

“ASAP Refund!!!! ”

Written on: 21/05/2020 by Martinez38 (1 review written)

We purchased 3tickets to Europe from ASAP Tickets Our flight was canceled by United Airlines. There are also Government Travel Restriction prohibiting US citizens from entering our destination country. We asked ASAP for a FULL refund, but ASAP is charging what they claim are United Airline’s Penalty Fees and Recall Fees which amount to 60% of the value of each ticket (About $720 In fees/ ticket ).. This is absolutely WRONG. We have cited United.com website to show the airlines has a no… Read Full Review

Asaptickets's Response to Martinez38's Review

Written on: 21/05/2020

Dear customer, We’re sorry to hear about your experience. Please provide your booking details to our Customer Support team, so we can investigate the issue.

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★★★★★

“Convenient service with polite staff”

Written on: 20/05/2020 by AndreaFournier9 (1 review written)

ASAPtickets is the only agency I use to book my international flights. Their prices to Europe are always below the market. I like that they have the possibility to work with the same agent every time, and he or she already knows your preferences and you don't need to spend time explaining what are your need. Now I have bought an exchangeable ticket for late September, hopefully no changes will be necessary as I really want to go on this trip!… Read Full Review

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★☆☆☆☆

“Disappointed loyal customer ”

Written on: 20/05/2020 by usairways5197 (1 review written)

I received email from ASAP offering flights to Africa,South Africa for $365 whenever I called they refused to sell me the round trip tickets with all kinds of excuses shame on them sad and disappointed customer… Read Full Review

Asaptickets's Response to usairways5197's Review

Written on: 20/05/2020

Dear customer, please contact our Customer support so we can investigate this issue. Thank you in advance!

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