ASAP Tickets Services Reviews - www.asaptickets.com

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Latest Reviews

★★★★★

“Clement at Asap Tickets”

Written on: 14/05/2021 by JessicaBa (1 review written)

Mr. Clement was extremely helpful to me and very kind in helping me with all my questions and filling out application. Thank you for your help Mr. Clement, it was a pleasure booking with you. My regards and have a good day… Read Full Review

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★☆☆☆☆

“I purchased 2 tickets to Madrid, Spain in 2019 to...”

Written on: 11/05/2021 by MariaPerezAndujar (1 review written)

I purchased 2 tickets to Madrid, Spain in 2019 to travel at the beginning of March 2020. That is when the Covid restrictions started to happen, so we had to cancel the reservation. We were told we could reschedule at no charge up to November 2020, so I called mid October to do so. Then I was told the rescheduling should have happened with a return PRIOR to the end of November, and if we didn't immediately pick another date, we would lose our tickets. They charged us $600 extra for this, to… Read Full Review

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★★★★★

“Review on last year’s experience ”

Written on: 23/04/2021 by JKelly46 (2 reviews written)

In 2020 ASAP tickets helped us to overcome a family emergency when no else could. I appreciate the patience and ability to solve urgent customer problems. We got excellent last-minute tickets!… Read Full Review

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★☆☆☆☆

“time consuming dissapointing”

Written on: 16/04/2021 by doitinthedirt (1 review written)

bought a ticket, just needed to change the date nothing else, took over 4 hrs cost me over $200 then to add insult to injury they charged me again for insurance. My opinion not a reputable professional company main interest is money , no service… Read Full Review

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★★★★★

“After several months of waiting I received my refund....”

Written on: 15/04/2021 by Ruthjthompson (1 review written)

After several months of waiting I received my refund. Hope to use it on new flights soon. Thank you ASAP Tickets… Read Full Review

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★☆☆☆☆

“Be Careful with this Airline”

Written on: 13/04/2021 by NateK (1 review written)

Be careful with this airline! My wife accidently put in the wrong dates for our flight and when I noticed the mistake and tried to rectify it they told me I needed to pay a $300 dollar change flight fee per person plus any additional cost if the ticket price was higher. I asked if I could cancel the reservation but they said I could not. Initially they blamed the booking company for the fee cost. When I called them with the booking company online with me the representative changed their… Read Full Review

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★★★★★

“Recomended travel agency”

Written on: 12/04/2021 by Nickken (1 review written)

They always beat the prices I find on my own. Recommended travel agency!!!… Read Full Review

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★☆☆☆☆

“No c I'llrefund! It's been 6 months since I cancelled!!”

Written on: 01/04/2021 by Angry_mother (1 review written)

I wish I could give zero stars. They are terrible at refunds. I'm still waiting for my refund for a ticket I cancelled since November 2nd 2020. They charged me $250 for cancellation (even though the airline gave them full refund) and yet they still won't give me my refund. Now the "agent" isn't picking my calls anymore or responding to my emails. ASAP PLEASE ISSUE ME MY REFUND!!!! I'M SICK AND TIRED OF YOUR NUMEROUS EXCUSES. JUST GIVE ME MY MONEY BACK. Uggh!!!! Update: 2/9/2021 The person I… Read Full Review

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★★★★★

“Very nice!”

Written on: 26/03/2021 by EricksonDallas (1 review written)

I was surprised the the honesty and courtesy of their travel agent. And will definitely book more flights with ASAP soon… Read Full Review

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★★★★★

“Agent was very supportive and truly helped with my...”

Written on: 22/03/2021 by JoshuaJ79 (1 review written)

Agent was very supportive and truly helped with my complicated situation with flights. My initial flight was canceled and I couldn't get to my home country. That was stressful cause I really needed that ticket. The agent did everything right and found a replacement flight that worked out perfectly. I will always recommend this particular agent of ASAP tickets… Read Full Review

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★☆☆☆☆

“Good morning everyone, Purchased my 4 tickets...”

Written on: 12/03/2021 by mtFreeman154 (1 review written)

Good morning everyone, Purchased my 4 tickets (3000$)with asaptickets last year around February and my july 2020 flight was canceled, they didn't want to gave me my money back but they offered me a voucher that will expire on juin this year...2 days ago an agent called me to extend my voucher but I have to pay 100 $ each tickets ...guys don't accept any settlement from them,,,call FTC,,email bbb...leave a bad review on trust pilot,,you will your refund sooner or later… Read Full Review

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★★★★★

“Great attention to small details and ability to take...”

Written on: 11/03/2021 by Murielk48 (1 review written)

Great attention to small details and ability to take the stress away from my bookings. It's not the first year using them and response is always timely and professional… Read Full Review

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★★★★★

“The best agent!”

Written on: 22/02/2021 by ReginaTravel (1 review written)

Sansa has been my agent for more than two years and has always met my needs. I hope to book more flights with her!… Read Full Review

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★☆☆☆☆

“Worst company”

Written on: 19/02/2021 by EdwinForbes81 (1 review written)

Worst customer service ever! They originally gave us a direct flight and then Texas had its national disaster declared with power and water turned off. They were road closures everywhere and I couldn't even get through to my hotel because the phone lines were down for many days. So after arguing with someone for two hours he eventually let me change my flight for a fee. He claimed that the airlines are the ones who charge this fee. And I later found out from the exact airline that they booked… Read Full Review

Asaptickets's Comment

Written on: 22/02/2021

Dear customer, we understand the importance of your issue. Please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at feedback [at] asaptickets [dot] com. Thank you in advance!

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★★★★★

“Everything is just great!”

Written on: 12/02/2021 by GarretP75 (1 review written)

Prices are affordable and agents know the industry well. My agent Monty provided tips on traveling during the pandemic and found great deals to choose from… Read Full Review

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★★★★★

“Issue solved”

Written on: 12/02/2021 by Willis66 (1 review written)

The agent went above and beyond to fix my issue. He stayed in touch with all updates. It was my first booking with asap tickets… Read Full Review

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★★★★★

“ASAP employee helped with ticket exchange...”

Written on: 29/01/2021 by Gillqi445 (1 review written)

ASAP employee helped with ticket exchange professionally. I am fully satisfied with services received so far… Read Full Review

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★★★★★

“Highly recommend”

Written on: 28/01/2021 by RobertBritain (1 review written)

I've been using ASAP for flight bookings for the last 4 years and they've always been great, always reliable. The quality of services haven't changed even during the pandemic. Recommend them 110%!… Read Full Review

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★☆☆☆☆

“Dont want to refund”

Written on: 26/01/2021 by GeorgeMcClellan (1 review written)

Flight was canceled by the airlines due to pandemic. ASAP confirmed Philippine airlines processed the refund, this was March 2020 until now ASAP tickets, not able to refund me the money, they said according to email (BELOW) communications that I have they are unable to locate the funds. DO NOT DEAL WITH ASAP PLEASE..... Kamaiyah 855-395-9118 Hi Mr. Oc..., Here is the response from our support in regards with your refund: "Dear Kamaiyah, As per checking the records, I could see, that the… Read Full Review

Asaptickets's Comment

Written on: 27/01/2021

Dear customer, We’re sorry to hear about your experience. Kindly send us your booking details at feedback [at] asaptickets [dot] com so we can come up with a solution.

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Javombs's Comment

Written on: 25/03/2021

same thing happened to me, same issue, they just never refunded us which i believed we are entitled for. I phoned PAL and they confirmed they refunded the ticket by ASAP request but ASAP never gave me the fund and the Agent never call me back and now it is almost a year now, we just gave up on calling back and forth and Aldrich never call us back even he promised us to call us back every time we call them and ask about the update. That was our first time with them and that will be our last. SO YES, DON'T BOOK YOUR FLIGHT WITH THEM....

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★★★★★

“I'll 100% book more flights with ASAP tickets because...”

Written on: 13/01/2021 by Yusuf450 (1 review written)

I'll 100% book more flights with ASAP tickets because of the excellent work of travel agents. The least that I can do to thank this company is to recommend these flight booking services to my fam and friends and I've already done this to few of my buds… Read Full Review

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