ASAP Tickets Services Reviews - www.asaptickets.com

★★★★☆
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Latest Reviews

★★★★★

“ASAP”

Written on: 24/01/2020 by Dalia153 (1 review written)

He was very helpful and friendly. He found the tickets exactly the way I wanted it. He even found another way to save an extra $50 but I said to just leave it the way it is.Thank you so much for your help… Read Full Review

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★☆☆☆☆

“Deceiving Ticket Protection / Rebooking Terrible...”

Written on: 23/01/2020 by Elliana5 (1 review written)

Be WARNED with the clause on the Ticket Protection add-on as this is deceiving. "Changed your plans? We can exchange your tickets for FREE" as they claim (I wish i can attache pictures).  There is a standard fixed fee of $300 Cdn from Philippine Airlines and $75 Fare Difference and they will do everything to gouge buyers even if you have purchased ticket protection. Rebooking process sucks! The communication flow is set up to drag your rescheduling concerns so you can pay extra leaving you… Read Full Review

Asaptickets's Comment

Written on: 24/01/2020

Thank you for your feedback. Your ticket has been exchanged as per fare rules in accordance with airline policy. As you were informed upon purchase, the Ticket Protection allows to bypass these fees only in case of medical issues, but this was not your case. The review has been forwarded to management for further investigation. Thank you for your business and have a safe trip.

Sincerely,
ASAP Tickets Team

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★★★★☆

“Best Booking Site”

Written on: 23/01/2020 by Carlom283 (1 review written)

Agent was very accommodating and patient with my needs and demands… Read Full Review

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★★★★★

“The service I recieved”

Written on: 23/01/2020 by myrnbuglione (1 review written)

The travel agent that assisted me was very friendly and very helpful. She help me with all my travel arrangement from the start to finished. She always call me and keep me updated with the smallest details pertaining to my travel arrangements. She acted like I was a family member close to her. I will definitely refer her to a friend and contact her again if I will plan to travel again. My experience using a travel agent with positive and reassuring to use a travel agent from your company… Read Full Review

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★★★★★

“Excellency ”

Written on: 22/01/2020 by Eiyalla (1 review written)

The person I dealt with is such an excellent staff and tries her best to make her client happy. Great job always and thank you so much… Read Full Review

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★★★★★

“very good service”

Written on: 22/01/2020 by pamislephsaavedramasor (1 review written)

seems to have decent prices so I chose them to book my flights… Read Full Review

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★★★★★

“Excellent service”

Written on: 22/01/2020 by DavonDonaldson (1 review written)

Great experience with the services. I will surely recommend your agency to my friends and relatibes… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 21/01/2020 by Joeld445 (1 review written)

Got a good deal ticket price despite the travel date is peak season. The agent was very helpful and accomodating. I will definitely recommend this friends and relatives… Read Full Review

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★★★★☆

“Reliable and friendly”

Written on: 19/01/2020 by Lincoln42 (1 review written)

I loved the experience. It's personalized service. I felt like i have my personal assitant taking care of my flight. Choosing the right and perfect for me. I feel important… Read Full Review

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★★★★★

“Addicted to ASAP”

Written on: 19/01/2020 by Rukky (1 review written)

I recommend the person I dealt with big time! It’s my second time traveling through them and i thank you for the discount also, the other person I dealt with is such a wonderful lady too. Keep up the good work guys!!!… Read Full Review

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★★★★★

“Thumbs up”

Written on: 18/01/2020

Agents are friendly, helpful and accommodating to all requests. Explained everything in detailed manner from beginning to end… Read Full Review

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★★★★★

“Frustration Relief”

Written on: 18/01/2020 by mrsfoxkt (1 review written)

I was getting so frustrated trying to book tickets. I'd get almost done and then discover something in the fine print. One place wanted me to copy both sides of my driver's license and my credit card and email it to them. Morpheus and asap saved the day!… Read Full Review

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★★★★★

“Agents is Great”

Written on: 17/01/2020 by EASB (1 review written)

The agent who helped me and my mom was very approachable. He helped us with our concerns and he did his best to give us the best ticket and airlines. They really make sure also in terms of payments that they will confirm everything with the bank used. Thank you so much for the accommodations that you have given us. and i would really highly recommend you to my friends and relatives. also, i would be booking my future travel with you. Thank you again and God Bless all of you… Read Full Review

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★☆☆☆☆

“Bad Customer Service”

Written on: 16/01/2020 by Ragab (1 review written)

I was looking for an overseas ticket, I filled out information on the computer like airports and dates, I found immediately a call from a lady with deep accent saying if I'm looking for a ticket I said yes and I was surprised then I asked who is she, she said accb, I said what is that? then the rude lady hang the phone on my face. "VERY RUDE, I'LL NEVER DEAL WITH THIS STUPID ASAP OR RECOMMEND THEM"… Read Full Review

Asaptickets's Response to Ragab's Review

Written on: 16/01/2020

Thank you for your feedback, but that does not sound like us.
You may have the wrong travel agency. If you have had a genuine experience with an ASAP Tickets agent and have any associated concerns, please do not hesitate to email us.

Sincerely,
ASAP Tickets Team

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Ragab's reply to Asaptickets's Comment

Written on: 19/01/2020

It was your customer service agent no doubt




instead of denying the fact, just work on your customer service training

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★★★★★

“great and very satisfying communication”

Written on: 15/01/2020 by Anniek105 (1 review written)

Fantastic customer service, easy communication and great value… Read Full Review

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★★★★★

“Both the people I dealt with have been so helpful from...”

Written on: 15/01/2020 by lawramos1918 (1 review written)

Both the people I dealt with have been so helpful from my departure in LAX to assisting me in purchasing a new flight back to LA with my original flight getting cancelled due to the volcanic activities. They acted very swiftly and were both reliable with emails and call backs! Will use ASAP again because of them. However, ITN Travel Protection is not as good. They enforce the policy to their favor and agents are horrible. I couldn’t understand them and not as friendly as their Filipino… Read Full Review

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★★★★★

“We are repeat customers”

Written on: 14/01/2020

We are very satisfied with the prompt service and attention to detail. We have used ASAP once before with complete satisfaction, although we were surprised then (but not this time) that a "tip" was suggested (expected) - which took a slight edge off of the great savings we received from ASAP. We haven't yet flown, so our relationship with ASAP is still in progress - and we hope for a happy landing… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 14/01/2020 by tamielhabachi (1 review written)

I have been working with my travel agent now for 2 trips. Both times he has provided excellent customer service. I will continue to call him first regarding tickets. He has found me some great deals… Read Full Review

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★★★★★

“I always use ASAP tickets!”

Written on: 14/01/2020 by Cox74 (1 review written)

I always use ASAP tickets because, they always have the best price available for anywhere I want to go! And the customer service I receive with my travel agent Durrant is always a pleasure to deal with. he is very knowledgeable of his job as well as very courteous. Another thing I really like with using the same travel agent is he always has a sense of urgency to get my flight booked and the best price available and always available if I have additional questions after I have made my purchase… Read Full Review

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★★★★★

“I will definently recommend this to my family the...”

Written on: 10/01/2020 by ttJarvis435 (1 review written)

I will definently recommend this to my family the staff member is very very helpful specially the one who assisted me she didn't hesitate to help me. I booked last minute flight and wanting to get cheaper price for my flight I know it's possible to get cheaper flight specially if you book last minute but the agent who help me she made it possible and I'm so thankful for her she's very helpful and she is nice too… Read Full Review

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