ASAP Tickets Services Reviews - www.asaptickets.com

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Latest Reviews

★★☆☆☆

“wry6jkwetmkstmksm,sgywtnjg aerta;WTMKAERKL;T VAW;KLER...”

Written on: 13/11/2017 by Bruce436 (1 review written)

wry6jkwetmkstmksm,sgywtnjg aerta;WTMKAERKL;T VAW;KLER wa;erkW;RK Awe;raWK R;K WR;wr ; EKRClerk LER ler LR wl;r… Read Full Review

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Asaptickets's Comment

Written on: 13/11/2017

Thank you for your feedback! I you have a valid reservation, please do not hesitate to contact our customer support at 1-800-750-2238 we will be more than happy to help you.
ASAP Team

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★★☆☆☆

“Beware of ASAP”

Written on: 11/11/2017 by Shadukin (1 review written)

After receiving a reservation quote and given the link to make payment it was a long process that I did everything required of me. The representative Jensen kept coming back to me with one more thing I have to do. I found it frustrating with him as his English was very hard to understand. When it came down to the final payment they had added cost to the price quoted, which is very dishonest. I would not recommend ASAP tickets as there are many more companies out there with the same products… Read Full Review

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Asaptickets's Response to Shadukin's Review

Written on: 13/11/2017

Thank you for taking your time to share your experience. Airlines change their fares and availability of the seats on daily basis. Most airlines file their fares with the Airline Tariff Publishing Company and these updates can occur several times a day. In most cases, airlines decrease or increase their seat inventory (and thus the fare availability) through their reservation systems based on many factors like reservation cancellations or load factor on certain flights. We cannot predict the fare value nor can we guarantee that the airlines will not release cheaper seat inventory. We wish you a great flight and please don’t hesitate to contact your travel agent directly should you have any concerns regarding your trip.
ASAP Team

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★★★★★

“Service was excellent”

Written on: 08/11/2017 by 493Hardy (1 review written)

Got a great deal. Service was prompt and professional, their sales agent Samson called several times to help us with all information,very courteous and helpful throughout the booking process. Next day, when we expressed some concern on the ticket pricing, he immediately helped us to address our concern and sorted out the matter quickly. I would recommend this man to anyone.Thank you for your help & great service… Read Full Review

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★★★★★

“Extremely Happy with Service”

Written on: 06/11/2017

I had a wonderful experience with your sales agent P... His demeanor was very attentive, helpful and eager to satisfy my needs making me feel at ease to discuss my travel plans so that he could research and provide me with quite a few options without the usual sales pitch pressure to make the sale. During and after he whole process, he made sure that I was kept informed and followed up with various emails and direct calls. I'm old and not very easily impressed by salesmen but, I have to say… Read Full Review

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★★★★★

“It was easy , fast and convenient. thanks ”

Written on: 06/11/2017 by CheyanneCostello211 (1 review written)

It was easy , fast and convenient. thanks … Read Full Review

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★★★★★

“Excellent Travel Agent!”

Written on: 01/11/2017 by Dondenden (1 review written)

Our agent was awesome! He gave us several options and worked with what we wanted to make sure we got the best deal available. He called us back promptly and even walked us through the booking application. The options presented to us was not available on other travel sites. Calling and talking to an agent was very easy. I will definitely book with them again. … Read Full Review

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★★★★★

“Easy, better, choppy”

Written on: 23/10/2017 by 153Regan (1 review written)

Sometimes when I speaking the agent the voice was choppy so I couldn't hear properly… Read Full Review

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★★★★★

“So far so good!”

Written on: 16/10/2017 by RainhaMom (1 review written)

At first I was reluctant to purchase through an unknown third party such as ASAP Tickets/ Air Concierge. Online the reviews seemed mostly fine, but , aagghh!!!, it is so scary to deal with unknowns. But our agent, Nero, was helpful from the beginning. He sent an email at every step of the way, and called to confirm and offer help at each step. He explained each step of the verification process, so I wouldn't get nervous. As soon as the ticket was confirmed, he called again. And minutes later I… Read Full Review

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★★★★★

“We are happy.”

Written on: 14/10/2017 by Stevensonbj493 (1 review written)

We enjoyed buying ticket with this travel agent. He was very helpful. We will tell more people to buy airline ticket from this ASAP Tickets Services. Thank you very much. Good Luck. … Read Full Review

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★★★★★

“Very helpful!”

Written on: 12/10/2017 by Christyd7 (1 review written)

Betty M. was super helpful in working to find us the perfect flights for our trip. She was very polite and friendly. She always followed up and called me back on time, was respectful of my time, as we were in different time zones and made the booking process easy. Betty M. would be my first contact for booking another trip like this in the future. I would definitely recommend her to others looking to travel internationally and booking difficult flights… Read Full Review

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★★★★★

“Fantastic Customer Service”

Written on: 12/10/2017 by Russellmp52 (1 review written)

We received the best assistance from the person I dealt with. He helped us plan a trip where 2 friends flying from different ends of the State could meet in a similar location and fly internationally together. He was very quick and knowledge and gave us all options available. It was nice getting that personal touch… Read Full Review

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★★★★★

“Very responsive, helpful, courteous, and nice to talk...”

Written on: 06/10/2017 by aloteria (1 review written)

The staff did us a good job for patiently looking for a best deal to find a travel schedule that fits our request for the budget that is affordable for us. I will definitely recommend this ASAP Travel Agency to my friends in our association. Good job and wish more travelers for you… Read Full Review

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★★☆☆☆

“Price could have been better”

Written on: 27/09/2017 by Randallkr16 (1 review written)

I was told 793 but i found out it was not the lowest price available found out another agency could get me $750 feel like you need to do better on your assignments and pricing it cost me $150 more cause of this. Kept telling me they couldn't do any better… Read Full Review

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Asaptickets's Comment

Written on: 28/09/2017

Please accept our apologies for the created inconvenience. We investigated your case and found out that the issue was due to the decrease of the seat inventory by the airlines which effected the rate which was offered. We cannot predict the fare value, nor can we guarantee that the rates we offered to our customers will stay the same. Please, do not hesitate to let us know of your next travel planning as it would be a great opportunity for us to change your mind about our service.

With kind regards,
ITN Team

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★★★★★

“Seamless. ”

Written on: 27/09/2017 by AliyaPike64 (1 review written)

The agent was very helpful and accommodating. I am a first time user, but I plan to try it again… Read Full Review

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★★★★★

“The best customer service ever period ”

Written on: 25/09/2017 by OlaCynthia (1 review written)

This is the 2nd time I am using ASAP Ticket and each time they prove to be the best among their competitors. The 1st time I travelled through London to Capetown. The second time I am bought ticket for my husband to Toronto, Canada. I spoke with Kash, one of their exceptional agent that's offered the cheapest ticket for One way. He delivered exactly what I wanted for my husband itinerary. He called me several times to make sure I understand the Ticket issued. He blow me away when he called me… Read Full Review

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★★★★★

“Excellent !!!”

Written on: 25/09/2017 by Yadielz70 (1 review written)

The staff was so patient, clearly explained the details of the flight.She help me find a flight that is suitable for me.Over all she's excellent representative!!!!Thanks I will surely recommend Asapticket to my friends.In fact I recommend it to my sister and her husband to call you to get the tickets from Asapticket.They are going home this March also .Mabuhay kayo at more power Asaptickets!!!!… Read Full Review

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★★★★★

“Mr Iker was a huge help!”

Written on: 24/09/2017 by Hectorx1979 (1 review written)

I'm so happy with the agent who helped me to get the best deal!! He was very friendly and professional and always had follow up with me either Email or phone! I'm highly satisfied with the experience & highly recommend this Agency to other people!!… Read Full Review

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★☆☆☆☆

“very unaccomodating.,please dont buy ticket from...”

Written on: 23/09/2017 by hojilla13 (1 review written)

i tried to change my flight and they wont let me do it.they charge 250.00 for processing.i change it with korean airlines before and the customer service was not helpful at all… Read Full Review

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Asaptickets's Response to hojilla13's Review

Written on: 26/09/2017

Thank you for your review. We are sorry to hear that your experience with us was not a pleasant one. To protect our customers from exchange and refund processing fees, ITN specifically offers ticket protection which allows submitting an exchange or a refund request without $250.00 ITN processing fee. We are offering this opportunity to each customer during the online payment process. You can find more information about Ticket Protection advantages on our site.
We are looking forward to hearing from you.

With kind regards,
ITN Team

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★★★★★

“Excellent customer service ”

Written on: 23/09/2017 by 397Weaver (1 review written)

The representative was very helpful and polite. Probably 1 of the best, because he wouldn't give up. Very accommodating too… Read Full Review

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★★★★★

“A lot of work”

Written on: 21/09/2017 by Rmaingot (1 review written)

Onyx worked very hard to get me the tickets I needed - and at a lower cost than I found. He was really dedicated to making it happen… Read Full Review

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