ASAP Tickets Services Reviews - www.asaptickets.com

★★★★☆
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Latest Reviews

★★★★★

“The best agent!”

Written on: 22/02/2021 by ReginaTravel (1 review written)

Sansa has been my agent for more than two years and has always met my needs. I hope to book more flights with her!… Read Full Review

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★☆☆☆☆

“Worst company”

Written on: 19/02/2021 by EdwinForbes81 (1 review written)

Worst customer service ever! They originally gave us a direct flight and then Texas had its national disaster declared with power and water turned off. They were road closures everywhere and I couldn't even get through to my hotel because the phone lines were down for many days. So after arguing with someone for two hours he eventually let me change my flight for a fee. He claimed that the airlines are the ones who charge this fee. And I later found out from the exact airline that they booked… Read Full Review

Asaptickets's Comment

Written on: 22/02/2021

Dear customer, we understand the importance of your issue. Please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at feedback [at] asaptickets [dot] com. Thank you in advance!

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★★★★★

“Everything is just great!”

Written on: 12/02/2021 by GarretP75 (1 review written)

Prices are affordable and agents know the industry well. My agent Monty provided tips on traveling during the pandemic and found great deals to choose from… Read Full Review

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★★★★★

“Issue solved”

Written on: 12/02/2021 by Willis66 (1 review written)

The agent went above and beyond to fix my issue. He stayed in touch with all updates. It was my first booking with asap tickets… Read Full Review

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★★★★★

“ASAP employee helped with ticket exchange...”

Written on: 29/01/2021 by Gillqi445 (1 review written)

ASAP employee helped with ticket exchange professionally. I am fully satisfied with services received so far… Read Full Review

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★★★★★

“Highly recommend”

Written on: 28/01/2021 by RobertBritain (1 review written)

I've been using ASAP for flight bookings for the last 4 years and they've always been great, always reliable. The quality of services haven't changed even during the pandemic. Recommend them 110%!… Read Full Review

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★☆☆☆☆

“Dont want to refund”

Written on: 26/01/2021 by GeorgeMcClellan (1 review written)

Flight was canceled by the airlines due to pandemic. ASAP confirmed Philippine airlines processed the refund, this was March 2020 until now ASAP tickets, not able to refund me the money, they said according to email (BELOW) communications that I have they are unable to locate the funds. DO NOT DEAL WITH ASAP PLEASE..... Kamaiyah 855-395-9118 Hi Mr. Oc..., Here is the response from our support in regards with your refund: "Dear Kamaiyah, As per checking the records, I could see, that the… Read Full Review

Asaptickets's Comment

Written on: 27/01/2021

Dear customer, We’re sorry to hear about your experience. Kindly send us your booking details at feedback [at] asaptickets [dot] com so we can come up with a solution.

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★★★★★

“I'll 100% book more flights with ASAP tickets because...”

Written on: 13/01/2021 by Yusuf450 (1 review written)

I'll 100% book more flights with ASAP tickets because of the excellent work of travel agents. The least that I can do to thank this company is to recommend these flight booking services to my fam and friends and I've already done this to few of my buds… Read Full Review

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★★★★★

“Samson was extremely accommodating and knowledgeable....”

Written on: 08/01/2021 by ernestoedwards (1 review written)

Samson was extremely accommodating and knowledgeable. I will book with ASAP Tickets as long as this agent works here… Read Full Review

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★★★★★

“ASAP Tickets”

Written on: 06/01/2021 by Alishav364 (1 review written)

Wonderful help in this difficult time. Agent worked hard to help me get what I was looking for… Read Full Review

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★☆☆☆☆

“Avoid!”

Written on: 05/01/2021 by SP2021 (1 review written)

ASAPTicketsUK took £969 of my money for flights to the US in Dec 2019. The flights were for May2020 and were cancelled due to the pandemic. Since I told them I want a refund rather than rebook (to which all consumers are entitled, as the cancellation is out of their control), I've had nothing but hassle from ASAP who STILL haven't refunded me. I am in the UK, we are in yet another lockdown and won't be able to travel anytime soon, plus my work is very disrupted right now, so I would just like… Read Full Review

Asaptickets's Response to SP2021's Review

Written on: 21/01/2021

Dear customer, please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at feedback [at] asaptickets [dot] com. Thank you in advance!

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Sp2021's reply to Asaptickets's Comment

Written on: 21/01/2021

I will not be sending you any further information as I have now been in contact with your parent company, ITN and will communicate only with them.
I am aware you tried to get my review removed from Trustpilot by saying I am not a genuine customer, however I supplied them with evidence of my booking and it is now verified.
Perhaps if you treated your customers better, you wouldn't have negative reviews to try and get taken down.

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★★★★★

“Lovely service from ASAP”

Written on: 17/12/2020 by JenniferMoffit (2 reviews written)

I love this service! Agent was helpful and understanding to meet my needs. My warmest regards… Read Full Review

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★★★★★

“Great savings”

Written on: 07/12/2020 by Collier149 (1 review written)

I saved approx. $200 on my last booking with ASAP. I check prices online before booking and they always meet or beat the price. Particularly I would like to highlight and recommend agent Rufus, he is a gem… Read Full Review

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★★★★★

“Amazing flights”

Written on: 20/11/2020 by PattiM57 (1 review written)

Thanks to my flexibility and proficiency of my agent, I got an amazing flight deal. She found a better deal for my outbound flight, I was able to save more $$. The service was professional and caring all the way… Read Full Review

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★★★★★

“Top notch service!”

Written on: 09/11/2020 by Devine1991 (1 review written)

The best attention and care I've encountered. ASAP Agents are top notch in customer service. Will absolutely return to buy more flights and recommend to others who travel… Read Full Review

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★★★★★

“Kind and helpful agents”

Written on: 04/11/2020 by RalphRiley67 (1 review written)

Extremely accommodating travel agency! I've worked with several agents and all were kind and helpful… Read Full Review

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★★★★★

“My refund has finally been processed successfully....”

Written on: 03/11/2020 by AshlynHayden (1 review written)

My refund has finally been processed successfully. More power to ASAPtickets!… Read Full Review

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★★★★★

“Agent Sano is the best!”

Written on: 30/10/2020 by Zimmerman424 (1 review written)

I booked my flights with agent Sano and he made an excellent first impression about ASAP tickets. He was so patient with explaining all of the flight details and guidelines, it made me feel comfortable about my booking… Read Full Review

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★☆☆☆☆

“STAY AWAY!!!”

Written on: 29/10/2020 by Dobson235 (1 review written)

Worst Business practice and Customer Service Ever! Booked a round trip flight to Barcelona. The flight was cancelled due to Covid. The airlines returned the money to the company but they do not want to return the money to the customer. Calling and trying to resolve for months now... hours on the phone, dropped, switched, no pick ups. In the beginning, they sent me a refund form which I filled out. They were going to charge 75.00 to cancel. Which I didn't want to pay but agreed to it. Never… Read Full Review

Asaptickets's Comment

Written on: 30/10/2020

Dear Customer, please help us to locate your travel request by sending your Booking Confirmation Number and associated email address to us with the reference to the Review Number #14118323. Thank you in advance!

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★★★★★

“ASAP refund”

Written on: 27/10/2020 by 187McIntosh (1 review written)

Wonderful assistance in completing my refund related to canceled flights due to Covid-19. Thank you ASAP… Read Full Review

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