ASAP Tickets Services Reviews - www.asaptickets.com

★★★★☆
4.5 / 5
89% of users recommend this
? Ask our helpful community of experts about this product or company
ASAP Tickets Services www.asaptickets.com - Ask a question now

Media Gallery for ASAP Tickets Services www.asaptickets.com

ASAP Tickets Services www.asaptickets.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Friendly and Respect”

Written on: 17/08/2019

Sunshine (agent) made our trip booking easy. She was friendly, respectful and knowledgeable. We have multiple destination and she did it right and making sure everything is correct. When i needed to follow up? She call back. She is amazing. I will give a 5 stars for her effort and work ethic. Job well done. … Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Fake website”

Written on: 14/08/2019 by Janak89 (1 review written)

I wish if I can give negative rating.I requested advertise fare for YYZ to YEG return flight which is 252 CAD.None of the agent able to provide me advertise fare.I am 100% sure they advertise fake fare to attract customer and when customer request a fare they give totally different fare.Please stop fooling people.If you true sent me contact details of at least one passenger whom you issue that advertise fare as you always saying sold out. Guys please dont waste your time if you see any cheap… Read Full Review

Asaptickets's Response to Janak89's Review

Written on: 14/08/2019

Thank you for your review.

It seems like you were looking at the promotional Super Saver Fare quotes. Those are extremely restrictive, including the routing and availability, but are still obtainable to the sufficiently flexible traveler. If the fare does not suit the actual need of the traveler, the agent will provide the cheapest option available which fits the customers requirements.
If you need the Super Saver Fare, do not hesitate to contact us and a travel agent will check for it for the closest dates/routing available.

Sincerely,
ASAP Team

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★☆

“Really great!”

Written on: 13/08/2019 by ObetCruz (1 review written)

The person I dealt with really helped us a lot booking our tickets… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Don't belive & dont waist your time. Terrible!”

Written on: 08/08/2019 by Fashionexpert (1 review written)

I had wasted 2 days trying to buy airline tickets from this company and now prices went up everywhere but the agent still never called me back to complete my transaction. Very aggravating & frustrating customer service and higher prices that on the other sites. You better off to stay as far as you can from those people who don't complete their promises. … Read Full Review

Asaptickets's Response to Fashionexpert's Review

Written on: 09/08/2019

Thank you for your feedback. We take keeping our promises and agent follow up very seriously. Please send us your details for a full investigation. Our apologies for any inconvenience.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Rhythm is the best”

Written on: 05/08/2019 by whSalazar447 (1 review written)

Rhythm is the travel agent who helped us. He’s very helpful and thorough in explaining things… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Always the best ”

Written on: 02/08/2019 by Kenzxdaddy (1 review written)

Bought at least 7 tickets to the Philippines. Used asap every time. Best rates and service. Ask for the person I dealt with he works hard to make sure you get the best price with least amount of layovers. Will never use anyone else. You shouldn’t either. Get the travel insurance because it will save you money if anything happens… Read Full Review

Report this review
Was this review helpful? 0 1
★☆☆☆☆

“nightmare from hell”

Written on: 31/07/2019 by vnThurston249 (1 review written)

i wanted a ticket for me and my mother from Boston to Accra, Ghana, as a single mum, i was looking for something that was not on the high side. the agent i got was initially nice but as soon as he got the money from my bank, he refused to hand over my tickets to me unless i paid extra 250 dollars and a 2o dollar tip. my bank too did not allow me to cancel the transaction and so i lost a whooping 3,245.00 dollars… Read Full Review

Asaptickets's Comment

Written on: 31/07/2019

Thank you for your feedback. We are unable to locate your booking, so please send us an email with your ticket/confirmation number for an in-depth investigation.

Sincerely,
ASAP Team

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Such a positive and quick experience!”

Written on: 28/07/2019

This is our second time to use asap tickets! Both times our experience was super positive and the staff member was quick and incredibly helpful. I have been traveling internationally for over 11 years now. My experience with asap tickets supersedes all others in time and finding the best price and route that fits my family’s needs… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Great service ”

Written on: 26/07/2019 by JosephinePreston428 (1 review written)

Beethoven provided great service. I definitely would recommend him to family and friends… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“great,kind,patience”

Written on: 26/07/2019 by mlManning147 (1 review written)

it was my first time to book a flight online the agent was very kind ..she keep updating on me..i highly recommend this travel agent… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Excellent service--professional and caring”

Written on: 25/07/2019 by 85Gregory (1 review written)

Channing was quite professional, yet caring. He took care of all my questions and needs in an efficient and thoughtful manner… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Excellent Customer Service”

Written on: 23/07/2019 by DarleneGT (1 review written)

My family and I had a very efficient time in booking our trip. Our agent, Duke, went above and beyond , to give us the price in our budget as well as the requested itinerary. He spent a lot of his time making sure we get the best deal. Kudos to him and more power to the company… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Terrible Customer Service”

Written on: 18/07/2019 by garyupton (1 review written)

Terrible customer service! Would give 0 (zero) stars if I could. I was injured while on vacation and needed to return home well in advance of my scheduled departure date. I first contacted the airline (Air Canada) and they could not change my ticket because it was purchased though ASAP Tickets. I contacted ASAP Tickets and was told "no tickets" were available even though Air Canada had told me there were plenty of open seats. So in order to get home and seek the medical treatment I needed… Read Full Review

Asaptickets's Response to garyupton's Review

Written on: 24/07/2019

We are sorry that you were not able to travel as scheduled. Please be reminded that the discounted ticket you purchased was highly restrictive, one of those restrictions being the minimum stay. Upgrading you to a more permissive fare on Air Canada would have likely cost you more than the new ticket you have purchased, defying the purpose of the change. We apologize if you were not satisfied with the process, however we are bound by airline rules and regulations in regards to what we can do with the tickets we issue. Thank you for your understanding.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Available when you need it”

Written on: 14/07/2019 by Lia148 (1 review written)

I wanted ticket for my sister to go to Africa. When I called ASAP Ticket, the got me one immediately and good price. I will always call them whenever i need ticket. They are consistant. I will recommend ASAP to all my friends and family. I really appreciate Mr. GOLDSMITH'S hard work. They will hear from me again and again. They had all the airlines that were available. You will have so many options. I like the fact that they are lawyer to you the customer… Read Full Review

Report this review
Was this review helpful? 2 0
★★★★★

“The representative who helped me was very professional...”

Written on: 13/07/2019 by MyaLarkin (1 review written)

The representative who helped me was very professional and very courteous. Her service was quick and excellent… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“very patient”

Written on: 05/07/2019 by drmadrigal (1 review written)

highly recommendable,very helpful and courteous to customer… Read Full Review

Report this review
Was this review helpful? 0 1
★☆☆☆☆

“Do not do business with them!! My husband got very ill...”

Written on: 03/07/2019 by TrueHeart777 (1 review written)

Do not do business with them!! My husband got very ill on his trip, had bought insurance, couldn't complete his travel internationally... They were no help at all & refunded a pitiful amount on a $1, 725. 00 ticket!! Again... Do not use their services!!!… Read Full Review

Asaptickets's Response to TrueHeart777's Review

Written on: 06/07/2019

Dear Customer,
Thank you for your feedback. We are sorry that the passenger was not able to travel as scheduled. Our records indicate that the ticket you purchased was restrictive: non-refundable. Prior to the purchase all the terms, restricitions and Ticket Ptotection benefits were disclosed in both: verbaly and written form. As we can see by the records, the passenger was not able to travel due to visa issues, which the Travel Agency is not responsible for. No medical documents were provided. The Travel Agency negosiated a waiver from the Airline at least to refund part of the ticket cost. This was done accordingly. After the reviews our representative made several unsuccessful attempts to contact you to find out if there are some questions left. We would be more than happy to assist you and answer all your related questions. Please do not hesitate to contact us.

Sincerely,
ASAP Team

Reply to this comment
Report this review
Was this review helpful? 2 0
Read 1 Comment
★★★★★

“Fantastic service and response”

Written on: 03/07/2019 by Darienu467 (1 review written)

Abbott was so feiend, helpful and listen to what we needed in our travel plans. I gave him the incorrect phone number to contact me on a d he didn't give up on booking us the best flight and price for us. I will definitely be contacting him in the future… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“the best”

Written on: 03/07/2019 by 192Horton (1 review written)

friendly, respectful and knowledgeable agent- Thanks !!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“extremely helpful and with warmth.”

Written on: 27/06/2019 by MakaiHatch308 (1 review written)

Everything from beginning to end was perfect. It really doesn't get any better for customer service… Read Full Review

Report this review
Was this review helpful? 0 0
overview