ASAP Tickets Services Reviews - www.asaptickets.com

★★★★☆
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Latest Reviews

★★★★★

“Great, Prompt services!”

Written on: 16/07/2018 by nonoy2018 (1 review written)

Our agent was excellent. She''s very patient and understanding. She replied immediately in my questions and very knowledgeable in her answers. She looked and gave us travel options that fits our needs. She's considerate in the difference of our time zone, too! She also explained in details when assisting in filling up the forms. It really feels that we're in good hands!… Read Full Review

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★★★★★

“very helpful”

Written on: 11/07/2018 by lhengcada (1 review written)

I am so happy with the fast and reliable service of Asap tickets representative Marnelli.. she was very helpful and pleasant to transact with. i will definitely recommend her to my friends and family to get their tickets… Read Full Review

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★☆☆☆☆

“i was tricked”

Written on: 10/07/2018 by 1972Cunningham (1 review written)

i will never again get ticket from asap. the agent assured be (basco was the name) that i will have no issues for layover in japan for 2 days, just make sure that before checking in to inform the rep. in checking in which i did.unfortunately they confirmed with me that they cannot hold my baggages for 2 days that i have to chekc it pout. to make the long story short the representative was right. when i came back to us, i again contancted the aent and he told me this time that airlines cannot… Read Full Review

Asaptickets's Comment

Written on: 12/07/2018

Thank you for bringing this situation to our attention. Kindly send your ITN reservation code or the ticket number, so we could investigate your issue properly. Please accept our apologies for inconvenience in the meantime. We will try to have this sorted out as soon as possible.

Sincerely,

ASAP Tickets

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★★★★★

“Fantastic professional great”

Written on: 06/07/2018 by Kim307 (1 review written)

I would recommend ASAP to everyone they are very professional helpful, I have used many different travel agent in the past but ASAP is number one. This is a true and real review no fake no make up things to say if there was stars exist as 1000 star I would rate them 1000 I have to mention the person I dealt with keep up the good works of professionalism this company is of true words They find you good deals very prompt My recommendation to all travelers look no further ASAP is the best… Read Full Review

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★☆☆☆☆

“Hidden fess for any flight reservation change”

Written on: 23/06/2018 by JaxDominguez (1 review written)

It was the worsrt experience I had ever with any travle agency. Where they charge high unhidden fees for any emergency change of booking time… Read Full Review

Asaptickets's Comment

Written on: 26/06/2018

Thank you for your feedback.
Most of our ticket are sold as non-refundable, non-exchangeable and non-transferable. Any changes are subject to the applicable fees. The fees depend on the airline and fare used.
Please send us an e-mail with your confirmation number and ticket number for further investigation.

Sincerely,
ASAP Team

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★★★★★

“great service”

Written on: 19/06/2018 by Marinm498 (1 review written)

Booked business class tickets for our US-India trip this summer. Brams was very helpful in finalizing our itinerary which included breaks in London and Frankfurt. Hotel in London was included in pricing. Competitive pricing. Thank you, Brams… Read Full Review

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★★★★★

“The person I dealt with called me on a Saturday to...”

Written on: 18/06/2018 by tonytegbe1 (1 review written)

The person I dealt with called me on a Saturday to know if I was still interested in purchasing a ticket. She promised to look for something and get back with me within 30 minutes. And she did. I am still very impressed with the flights and prices she found for me. Even though she has a small tiny voice, she was very persistent and always willing to make sure I got the best service. Thank you to her… Read Full Review

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★★★★★

“Bernard is the BEST!!!”

Written on: 15/06/2018

Bernard was thorough and kind. This experience was perfect and spot-in!!… Read Full Review

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★★★★★

“Response time is the only aspect I would recommend...”

Written on: 08/06/2018 by Makhis151 (1 review written)

Response time is the only aspect I would recommend they improve on… Read Full Review

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★★★★☆

“Straight shooting price number ”

Written on: 05/06/2018 by MadelynScott (1 review written)

Trying to use search sites it seems you are often told there is a flight at a low price for your route on a splash page: “get to Y for as low as XXX”. But when trying to find the flight, it seems to be gone. Or, you get a price, and when you go to complete the transaction, you find there are taxes and fees not included. Not so with ASAP. The price quoted was the price paid, aside from a voluntary “tip”. I’d been dreading searching for tickets this time, and tried a few times, giving… Read Full Review

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★★★★★

“Very helpful and very convenient ”

Written on: 04/06/2018 by Quinlandz271 (1 review written)

Super happy the result, very helpful the best thing happen to me. Thank you so much for the staff… Read Full Review

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★☆☆☆☆

“Worst Travel Agent”

Written on: 31/05/2018 by uday88 (1 review written)

Don't book fro this Travel agency. Their customer service is worst. Nobody talks to you politely if you want to cancel the ticket. They will charge $250 on top of your cancellation fees and its different from your actual airlines cancellation fee… Read Full Review

Asaptickets's Response to uday88's Review

Written on: 01/06/2018

Thank you for your feedback. We apologize if one of our agents was anything less than perfectly polite with you. Please contact us with details. As for the agency fee, that can be avoided by activating the Ticket Protection Plan at the time of purchase.
Thank you.

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★★★★★

“excellent”

Written on: 31/05/2018 by 159Carr (1 review written)

just more than words can express. keep doing what are doing… Read Full Review

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★☆☆☆☆

“Buyer Beware.....Unprofessional ”

Written on: 29/05/2018 by 284Crockett (1 review written)

I booked my tickets in February for a trip in May. I was told that I could not get my seat assignments until 24 hours before the flight. It is less than 24 hours before the flight and my agent at ASAP is telling me that they will come and to just wait....that he is not the airlines (broken English) and he doesn't know why they are not there. I called American Airlines (by the way...they advertise it as British Airways) and I was told at American Airlines that this was not their policy… Read Full Review

Asaptickets's Comment

Written on: 30/05/2018

Thank you for bringing this situation to our attention. We do apologize greatly for the inconvenience encountered. American Airlines assigns seats in advance only against certain fees, anyway an internal investigation will be held to establish the exact circumstances. Rest assured that appropriate measures will be taken with the agent involved.

Sincerely,
ASAP Team

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★☆☆☆☆

“Customer Service Sucks!!! Do not use this service!!”

Written on: 25/05/2018 by 1959Martin (1 review written)

I unfortunately contacted this company to try to help my 75 year old father in law book tickets to Germany for himself and my 14 year old neice. They constantly harassed me about getting the tickets right then. I advised them that I was trying to help my father in law and I would have to run it by him because ultimately, he would be the one paying for the tickets. I asked them to give me the shortest layovers possible or no layovers at all. They kept coming up with long… Read Full Review

Asaptickets's Comment

Written on: 01/06/2018

Thank you for your feedback.
Please accept our apologies for the inconvenience created by our agents.
If you would like to have your contact details removed from the database please email us the contact information you've provided to the travel agent.


Sincerely,
ASAP Team

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★★★★★

“I used ASAP Tickets for the 3rd time for international...”

Written on: 25/05/2018 by Medeiros4 (1 review written)

I used ASAP Tickets for the 3rd time for international travel and the agent was most experienced and very helpful. He worked with me on the phone for 3 days to find the right trip for the right price for 3 of us. Very patient and and understanding. The same agent since 2014. I highly recommend ASAP… Read Full Review

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★☆☆☆☆

“Dissatisfied”

Written on: 25/05/2018 by qzMcManus279 (1 review written)

I have never had an experience like this. Offers change in seconds. Everything seems related to a company policy. nobody is accountable for anything. If you are looking for honesty and integrity, you should look somewhere else. One agent has offers that the other doesn't. I am an experienced traveler and have never had an experience like this and sure hope that I never will again. … Read Full Review

Asaptickets's Comment

Written on: 01/06/2018

​Thank you for your feedback.
Unfortunately, the Airlines change their fares and availability of the seats on daily basis. Most airlines file their fares with the Airline Tariff Publishing Company and these updates can occur several times a day.
​Please e-mail us with more details in regards to your experience with us.

Sincerely,
ASAP Team ​

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★★★★★

“Great communication skills”

Written on: 20/05/2018 by Shelton1982 (1 review written)

The person I dealt with has great customer service skills. He will listen to the customer and make sure all details are taking care of. It was a great delight working with him. Thank you again for your patience. This is the second time I am booking through his service and I am really satisfied… Read Full Review

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★★★★★

“Best Company In The Universe”

Written on: 12/05/2018 by Jayda371 (1 review written)

The person I dealt with is an excellent Travel Agent. She is good at her work and does go beyond the expected customerservice. This is the 2nd time I have dealt with her. Her service is Excellent.I would recommend her service to my family and friends. She is gets the work done right away. I will always be grateful for the service I have been provided for the past 2 years I have dealt with her. Thank you very much for making it possible to interact and understanding me. This Company is the best… Read Full Review

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★★★★★

“Excellent Service”

Written on: 10/05/2018 by 429Fitzsimmons (1 review written)

Rio was my travel agent & he did an exceptional job. He really paid attention to what my requests were for travel dates, hours for layover & number of stops & met all my requests. He patiently answered all my questions, explained in detail what needed clarification & responded efficiently in the time promised. I will definitely recommend him to my friends & family looking to book tickets. It was an absolute pleasure working with him. Thank you ASAP travel for hiring competent agents… Read Full Review

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