Parcel Delivery - www.collectmyparcel.com

cant fault anything with my experience here. customer service was decent as was the time scales and prices.

I had order a heavy scratch post , I missed the delivery

And they had taken it to a post office 10 minutes again

At first they didn't leave a card I only knew as I had a tracking number

I called twice first to try and get it re delivered , was told no since the

Pp courier had taken this to the post office I'd have to go there

I went and they had no record of my scratch post so I had to go back round

To call again , they gave me a number that would have been on the card

I got my amazing dad to pick it up with the car thank goodness

As it was so heavy there's no way I could have manage ,

Then two days later I got the card sent to me ,,, ha joke

It's a shame we need these people

What a joke they are, could not even find my address even though ever other company can deliver on time.

Parcel force driver could not even be bothered to ring, even though I wrote my mobile on the form, whats the point of taking it then.

Asked the women on customer services, its an easy address even on the sat nav. To which the women replied our drives don't use sat nav.

OMG, then the delivery driver was given a mapped he tried an second time. Still failed to delivery. In the end had to pick it up myself.

So apparently what the point of calling yourself a delivery company if you can't read a map.

Made a complaint no response, one big joke

Highly recommend! Very pleased indeed! No one was home to accept delivery through my fault but I had immediate responses through emails which were all answered within 10 minutes, and I had the package rescheduled the next with no problems what so ever, very pleased indeed, one of the staff even offered to wait until after company hours for me to confirm the delivery address, extremely pleased, will use all the time now. A

brilliant service and excellent comminication from the staff if there is a problem.they fix it straight away.would never use anybody else.keep up the great work!!!!!!!!!!!!!.service like this hard to find these days.

I have used this service for around a year now and I have found them to be reliable, quick and very user friendly. For an ebay based business like mine they are ideal and I have never had a problem with them. You might be able to get a cheaper rate somewhere else but when the problems arise and they will you will find out the hard way that cheapest is not always the best.

customer service first class response to emails near instant even late at NIGHT, delivery companys are really GOOD, we use there city link service and have never had a problem at all not the cheapest but there is a good saying you get what you pay FOR. we have used others but cmp are by far the BEST. regards david WWW.PROJECT-GREEN-OVAL.CO.UK

I have been using Collectmyparcel.com for a few years now and there service has always been second to none combined with great value and plenty of services and superb customer support. I did try a few other online postage services but none of them were as simple to use as collectmyparcel.com and there was always a problem with the others for example Parceltogo.com were cheaper at first but when you enter the parcels dimensions it was soon apparent that the parcel had to be the size of a mouse to apply for the low postage rate and this is why i would choose collectmyparcel.com, £8.95 for a 30kg parcel, i dont think anyone can beat that. One more thing, their email response time to problems is very good, sometimes nearly instant.

5 stars from me.

Orchard Classic Car Spares.

My company Clothesforcash.com use Collectmyparcel.com for all our online collections (please see our web site). Not only is the actual service I pay for excellent, with a simply, reliable booking system that I can retrieve up to date information from 24/7, but the whole team at Collectmyparcel.com is excellent at helping to resolve or deal with any issues that arise through my business. The support they provide me not only helps my business simply run but also adds to the creditability and service that I can provide my customers. 100% behind Collectmyparcel.com!

HAVE USED COLLECT MY PARCEL NOW FOR OVER 18 MONTHS AND ALLTHOUGH NOT THE CHEAPEST OFFER A EXCELLENT SERVICE AND VALUE FOR MONEY IN THE LONG RUN AND IF YOU EVER HAVE A PROBLEM IT DOES NOT MATTER HOW MUCH YOU WINGE AND TWINE AT RICHARD HE KEEPS A COOL HEAD WITH YOU AND IS FIRST CLASS AT RESOLVING ANY PROBLEMS YOU HAVE WITH THE SERVICE YOU HAVE SELECTED

GOOD FIRM TO STICK WITH THROUGH THICK AND THIS AS THEN NEVER LET YOUR EBAY CUSTOMERS DOWN AND WITH EBAY GOING THE WAY IT IS WITH THERE RATING SYSTEM ITS WHAT YOU NEED!

BEST REGARDS AND GOOD WISHES STEVE