Bought a Seat Altea in Jan'2017 from PartExchange Centre. Waited till end of March to write review JIC .. No problems with car having covered 3000 miles .. Car was exceptionally clean and well presented for its age (12 years old on a 55 plate) and at a reasonable price. Really struggle to think of anything negative to say. Just my honest opinion. Look closely at the car (they gave me the keys and just let me crawl all over it). Check it's background on the government MOT history page and get an HPI check. Really can't complain and i'd certainly look there again when I need another one.

I bought a van 64plate got home used more diesel than expected but the 1st day i took it to work put a fuel tank thats when the problem started it was pouring from the engine called them they kept telling me to get it fixed at the dealer i did then second problem was water coolant kept leaking dealer couldnt see where from til i did service on the van its going into the engine i called again the best answer they gave me is go to the dealer it has warranty i have owned the van less than a month i have only used it for 4 days the rest it has being at the garage getting fixed. I have wasted money hiring a vans every week because this garage doesnt want to refund me under consumer right 2015 so i can go buy a better van worstpeople to deal with.

Bought a car (VW) only for it to have engine fault before I got home. Returned it to be offered another car but told could only pick it up after it had been serviced. Then received a phone call only to tell me the replacement car had oil in water so they would have the original car repaired and serviced by a VW garage. It was over a month before the car was available to pick up and when it was the car was missing internal parts and spare wheel and no evidence of being at a VW garage. Took a further 3 months and then chasing to get these replaced. By this time the rear pads had gone on one side and calliper also needed replacing despite having done very little mileage since receiving car back. Overall lots of hassle, poor service, not impressed

(This is my second review for this company. I could have had my original review reinstated after it was challenged by the Autoparc however upon careful reflection I feel it is necessary to provide a much more detailed and honest account of my experience being sold a dangerous & faulty car) I bought a 2001 Toyota Yaris in June 2013 for £1400 (£1300 + £100 admin fee). Initially, all seemed to be okay. There were a few things that needed fixing – the handbrake was at the end of its travel and needed tightening, there was a considerable amount of rusting to the under-body of the car and a headlight was extremely translucent. But since this would be my first car, the rust didn’t matter too much, the handbrake could be fixed no problem and the headlight could be cleaned out or replaced. I took it for a test drive and fell in love with it. I got the car home and I picked up on a couple of other things. The front passenger tyre was just legal, every single wiper blade was split and there was a chip in the windscreen. I phoned up to complain and was told the salesman would call me back. I had the tyre and wipers replaced and pondered what to do regarding the chip in the windscreen. For some reason, none of these things had come up on the MOT certificate. In fact, there were NO advisories listed at all. I’m no expert but surely the windscreen & wipers, and tyre would have been listed as advisories at the very least? My invoice stated (not the advert – my SALES invoice i.e. the legal document which should provide an accurate description of the goods being sold) that the car I was sold had 100,000 miles on the clock. However the MOT certificate provided an odometer reading of 102,192 miles. So the car had been falsely sold – I bought a car with 100,000 miles and was given one with over 102,000 miles. I checked the website to see if there was any disclaimer which gave allowances to approximating the mileage to within thousands of miles and although there was a disclaimer for the mileage on cars being ADVERTISED there is nothing to state this is also the case when signing a legal document of goods transfer. A couple of weeks later, I noticed my fuel tank leaking and an overwhelming smell of petrol. This time though, my car was collected within an hour of my phone call and the fuel tank was replaced free of charge and no arguments. My initial doubts about the dealership being legit were subdued and there were no other problems to speak of. In August, I took my Toyota for an interim service at a garage my family and I have trusted for many years. It was here that the problems started; the mechanic told me one of my shock absorbers was damp and the other was leaking. He pointed out that it would mean the car would fail an MOT test and as a result it was not safe to drive. There were at least 6 other components which were listed as corroded, perishing or deteriorating. I was not impressed. I phoned up to complain to a manager and ask for a return & refund. The co-managing director called me back and was rude and unhelpful. She told me I wasn’t entitled to anything and all the faults I had described were “fair wear & tear items” and they aren’t covered under my warranty which is a pathetic excuse. I said the car wasn’t safe to drive and fair wear & tear shouldn’t make a car dangerous – this would only be the case if these faults had been ignored for a long time, which they evidently had been. After some unsuccessful attempts to contact her again to discuss the same issues, she got back in contact after I threatened legal action. Again, she was rude to me and wouldn’t accept my concerns about my own safety and that of other road users. She ignored my complaint about the falsely represented mileage. I drafted up a letter for a rejection of receipt under The Sale of Goods Act and listed at least 3 sections where their company failed to fulfil their part of the contract of sale – including the misrepresentation regarding the mileage which is a clear cut offence, and allowed over a week for them to arrange a refund and collect the Toyota. I asked to speak to the managing director but he was apparently busy, so the receptionists handed it over for me (who, by the way were the only two helpful and respectful people I have encountered when I have been trying to sort this out). A day later I had missed a phone call from the company but nobody left a name or message. No further attempts to contact me were made for almost a week so I went in to see the managing director again. At first, he fobbed me off and said the items I described were only advisories, that I was expecting far too much for the car I had bought and an attempt to take the case to court would be unsuccessful, despite all of the documents I had proving the car was faulty to the point of being unroadworthy and knowingly mis-sold.  Eventually, he offered me a sum of money for my car which didn’t even cover half of my losses. I refused and he made another offer which I begrudgingly accepted. He was adamant I brought the car to him but I said no because it’s dangerous. He said somebody would collect the car in a couple of hours and bring a cheque. He then tried to berate the car I have now (A 2004 Seat Ibiza SX which I bought privately for an absolutely fantastic deal in an immaculate condition and with a tiny mileage) and insisted that I let him look at it in his workshop. I don’t understand why he suggested this at all. Besides, I wouldn’t trust anybody in that company after the appalling excuse of a car they allowed a 20 year old girl to drive out on the road, so I politely declined.   I would beg and plead with anybody who is interested in buying a car here to go somewhere else; anywhere else but here. I may have been naïve at first but it seems I am not the only one who has had problems with a dangerous car. Please don’t risk your safety because you think you’re getting a good deal here. As another reviewer has said these are simply cheap & faulty cars being sold at premium prices. P.S. there were a larger number of reviews posted here however at least half of them have been challenged and temporarily removed – believe me they were shocking. 

I bought a car last year from here and have had nothing but bother. I feel like the car should never been sold to me and I do not understand how it had a MOT certificate. I have looked at this review page a lot and would like to know if any of you have been to the papers or actually had any success getting your money back...There are to many people complaining and there is nothing changing. Is it going to take something serious to happen before someone acts ?

These People will promise you the world prior to sale. Once they have your money They don't want to Know you! You will not have any calls returned. You will have to make numberous trips back and forth for the simplest of repairs to be carried out. The workmanship of their technicians is worse than shoddy (This is being kind). Take a good look around...You will see lots of unhappy people wanting mechanical/electrical repairs carrying out on the cars they have just perchased (with MOT's). They WILL get the run around. These people know how to work the system to their advantage passing complaints from one Teflon person to another Teflon person. This company has no customer service aftercare! This company has no mechanical service aftercare. They are too busy fighting fires!! IMO(Quality issues with stock!) From one still unhappy customer, Look before you leap into shark infested waters. Go else where.............