Trade Furniture Company Reviews

★★★★☆
4.4 / 5
85% of users recommend this
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Latest Reviews

★★★★★

“ABSOLUTLY FANTASTIC COMPANY ”

Written on: 05/07/2017 by APEST (1 review written)

Anabsolute pleasure to have dealt with this company and strongly urge if anyone is thinking of buying wood furniture ,as we did ,this is the company to buy from . I brought 5 pieces of beautiful wood bedroom furniture from this company ..which was very very reasonably priced .. I was updated frequently on my order .. if I asked a question I was responded back to immediately whenever I emailed and on delivery, the gentleman who came to deliver it ,was very friendly helpful and made sure I… Read Full Review

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★★★★★

“Quality, Fast & Efficient”

Written on: 24/06/2017 by wnWyatt227 (1 review written)

I ordered three pieces of furniture and all were delivered within 7 days. Extremely happy with the delivery and helpful delivery service. Furniture looks amazing and I am really happy with it. Definitely will use again… Read Full Review

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★☆☆☆☆

“Disgusting attitude”

Written on: 14/03/2017 by Webster401 (1 review written)

Dreadful company to deal with, disgusting attitude, staff continually lie to you. Steer clear… Read Full Review

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★★★★★

“Exactly what I was hoping for!!!!!!!!”

Written on: 11/03/2017 by MamaCarole (1 review written)

My order was delivered today, on time and as expected, this is not the service given by others. The furniture, wardrobe, drawers and blanket box, were exactly as described I'm so happy and such good value for money. The delivery guys were fantastic, friendly, helpful and professional. Thank you PS there was nothing I didn't like about the service!!!!!!… Read Full Review

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★☆☆☆☆

“ordered table still waiting 5 months later”

Written on: 18/02/2017 by Griffith487 (1 review written)

still waiting for my order I don't understand how it could possibly take so long .would not recommend buying from this company all they said was sorry and I'm still waiting ordered it last year… Read Full Review

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★☆☆☆☆

“Awful service”

Written on: 16/02/2017 by Genesis403 (1 review written)

We ordered a dining set from this company and they took payment immediately. We recieved an email some days later regarding a delivery date which was unsuitable. Several phonecalls later a suitable date was still not arranged then we recieved another email suggesting another delivery time which we made arrangements for and accepted. The day BEFORE the arranged delivery we recieved yet another email to inform us they had tried to deliver but no one was at home! Another phonecall reveals they had… Read Full Review

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★★★★★

“Great items fantastic furniture”

Written on: 03/10/2016 by Kelseyh314 (1 review written)

I order sum furniture about a few weeks ago fantastic very happy with them wud order again the driver was there helpful called me when he was on is way took all packaging away aswell and all the staff was very helpful aswell so want to say thanks to the office staff and driver… Read Full Review

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★★★★★

“fantastic”

Written on: 22/08/2016 by JohannaEngland393 (1 review written)

Fantastic service from day one got a phone call from the girls in the office to say that my item was on van for next day delivery mid afternoon drop off the driver called me 1 hr before to tell me he was on is way when he arrive he was very Happy helpful could chat could not ask for anything else of him, was is name bless him. I would use this company again and I would tell all my friends about it… Read Full Review

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★☆☆☆☆

“Awful Customer Service”

Written on: 29/07/2016 by wells7 (1 review written)

Disgraceful customer service. 5 months following initial order still waiting on full delivery. complete lack of communication, which involved me emailing phoning and correcting. mis-communication, empty promises and continued mistakes. very stressful time and would certainly not recommend this company to anyone. have repeatedly asked for manager to contact me directly but never has. even the staff are apologising on his behalf and are appaulled at the lack of customer service. have now had… Read Full Review

Weeb1977's Response to wells7's Review

Written on: 11/12/2016

Glad I read this review as I was about to place an order for £999 ... !!! So thank u for this !

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★☆☆☆☆

“nothing else to say other than they will take your...”

Written on: 22/06/2016 by Wright99 (1 review written)

nothing else to say other than they will take your money and run. The worst company I have ever dealt with by a country mile… Read Full Review

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★★★★★

“Great service”

Written on: 28/10/2015 by JoCoyne (2 reviews written)

Ordered a media unit online on the 18th October. I asked for a Saturday delivery or I would wait until 6th November. I received an email the next working day to advise they would request with the delivery team. 2 days later, they confirmed delivery on the 24th October. Really pleased with the quick turnaround time and communication… Read Full Review

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★☆☆☆☆

“Awful Company - Terrible Communication”

Written on: 28/09/2015 by Roo123 (1 review written)

Extremely disappointed with the service by Trade Price Furniture. Bought our sofas over a month ago with no communication- but of course the money was taken straight away. Had to chase numerous times to receive any feedback. Seem to have one girl on reception who is overwhelmed with no support. Non existent managers to discuss the delay in our order or when we would receive it. The company quotes that 98% of orders are delivered within 2 weeks. I find this VERY hard to believe. Would promise to… Read Full Review

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★☆☆☆☆

“Infested with woodworm!!”

Written on: 08/08/2015

Although at first I was happy with my purchases, this didn't last too long. When I realised that my item had woodworm, I contacted Trade Furniture Company. I was expecting them to be helpful & considerate - but I was very very wrong! There was clear signs of woodworm which I sent them photos off also. They did come and collect the item, kept it for weeks but refused to treat it. Not only that, when my item was returned to me (untreated!), it was clearly damaged with a huge dent and a… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 15/07/2015 by Debra9007 (2 reviews written)

Excellent customer service - regular updates - went out of way to accommodate my delivery and quality piece of furniture. Will definitely be ordering from them again… Read Full Review

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★★★★★

“Great Quality”

Written on: 17/04/2015 by Gianni234 (1 review written)

The furniture is good quality and unique, I am in love with My pebble glass coffee table. Delivery drivers take away packaging as promised no more visits to the skip, and set up and place furniture in your chosen spot. Will be buying more soon, have bookcase and table. Love this company 100% service. … Read Full Review

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★★★★★

“Never reviewed before!”

Written on: 12/03/2015 by CadenceWatkins84 (1 review written)

From the moment of placing the order, to it arriving and being positioned in the room, everything was 100% spot on. I don't think I've ever met a more accommodating and pleasant delivery driver either! Love my furniture, will definitely buy more from this company, and would highly recommend… Read Full Review

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★★★★★

“Why go anywhere else?”

Written on: 02/03/2015 by GarryPav (1 review written)

From the minute I clicked on the website things could not have been easier. The site is a breeze to find & order what you want. Once the order was placed the Trusted Shop team guaranteed the order. I placed the order one day, had an update the next followed by a text giving me a date & time slot. I replied to the text & that was it. The driver arrived well within the time slot. He was professional & courteous. All items were well packaged & in immaculate condition. I had 9 items delivered… Read Full Review

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★★★★★

“Excellent customer service!”

Written on: 04/02/2015 by Royal6 (1 review written)

The customer service is brilliant. The lady I spoke to was very helpful and friendly! The company kept in touch with updates about delivery. The delivery driver was also very friendly, efficient and professional. Furniture itself is amazing quality! Would highly recommend!… Read Full Review

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★★★★★

“Fabulous customer service ”

Written on: 26/01/2015 by SALLYLEGGETT (1 review written)

Fabulous customer service, great product, good communication! Good all round!… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 15/01/2015 by Tezmondo (1 review written)

I recently purchased 2 pieces of furniture and a cow skull to be delivered to a carrier in South Wales who is delivering it to Spain for me . I asked if this could all be checked before it left the warehouse as I will not see it until February Everything was delivered when they said it would be EVERYTHING I am told was unwrapped on delivery and re wrapped so it could be checked I think that is fantastic service I live in Cumbria I went to the warehouse on 2 occasions and everyone I spoke… Read Full Review

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