Avern Cleaning Supplies Reviews - www.averncleaningsupplies.com

★★★★☆
4.2 / 5
80% of users recommend this
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Latest Reviews

★☆☆☆☆

“Outraged...... Guess they just can't get the Staff.....”

Written on: 24/11/2020 by GarySimpson (1 review written)

Recently received a call from a female Operative regarding a job application. I simply enquired about the Company Location and she instantly flew into a condescending tantrum on my ability to read. I then asked what the hours were. She did not know, but once I was given the information and paused to work out the total, was abruptly told. “ Look.... If you have to think about it, you obviously don’t want the job, do you.” She then hung up. No one likes a bully in the work place… Read Full Review

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★★★★★

“ABSOLUTELY EXCELLENT SERVICE GIVEN 5 STAR PLUS SERVICE”

Written on: 17/07/2020 by rosielee777 (1 review written)

I ordered a hoover online then i see a bigger model on their website, i telephone the company as i ordered online, a young man answered he was so helpful and polite, told him i had just ordered and the model, he found it straight away no delay, he cancelled my first order and told me to re order the larger hoover and i would get a refund on the 5th day for my first order cancelled. I could not believe it my hoover came the very next day....... The price was brilliant and the service 5 star… Read Full Review

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★☆☆☆☆

“I've order a hover from avern and ive been contacting...”

Written on: 20/12/2019 by Pratt426 (1 review written)

I've order a hover from avern and ive been contacting them on an number of times and they keep saying it will be with you today they haven't got a clue so i have waiting indoors all day 3 times this has happened i wouldn't never use avern again so please people shop around some were eles you will get a much better service and save you the stress and time-wasting for you sitting indoors… Read Full Review

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★☆☆☆☆

“Absolutely Useless !”

Written on: 12/07/2017 by uqEdmondson495 (1 review written)

Ordered a Numatic George which was showing as "in stock" and next day delivery. Contacted them 4 days later to say I hadn't received it and they replied its out of stock ! They had taken my money and also sent me a "shipped" email ! Will never ever use again and wouldn't recommend them to anyone...absolutely useless… Read Full Review

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★☆☆☆☆

“Terrible service ”

Written on: 15/12/2015 by Paul3smith (1 review written)

Do not use, complete rip off. Ordered and paid for an item, next day i was told it was not coming as i had not paid, when i pointed out i had proof of payment my money miraculously turned up on there system, i said i was not happy with the "ladies " attitude on the phone and she said i could either have a refund or the product, i said i wanted the product but was telling her she needed to work on her customer service skills and she said she did not want to deal with me anymore and would only… Read Full Review

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★★★★★

“excellent products. highly recommended.!!!”

Written on: 18/10/2014 by MaritzaHill (1 review written)

bought a henry airo brush head for my numatic henry vacuum cleaner, very pleased and 100% happy. thank you. highly recommended.!… Read Full Review

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★★★★★

“Great service and great backup”

Written on: 13/02/2014 by foggbloke (4 reviews written)

I bought a Numatic George and the online order process was easy and the order turned up promptly. When later I had a guarantee claim it was dealt with very promptly and a replacement was sent out within a day. Can not complain at all about the service levels and attention to communications. Will definitely be using them again. … Read Full Review

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★★★★★

“Very happy customer”

Written on: 23/12/2013

All round exceptional fast and efficient service would definitely use again ,and would highly recommend to family and friends… Read Full Review

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★★★★★

“Faulty power head/Henry”

Written on: 21/01/2013 by Mikolo (1 review written)

When we bought our Henry vacuum cleaner on-line, we received very good service. A few months later, after having a few weeks of problems, where the turbo brush kept working off the tube, a call to James at Avern, was handled quickly and efficiently. Not only did he call the manufacturers, he got straight back to us to say the brush would be replaced, but was currently out of stock. He kept us in the loop the whole time and a new brush was delivered last week. Would gladly recommend… Read Full Review

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★★★★★

“We purchased a Numatic Harry from Avern Cleaning...”

Written on: 09/10/2012 by mrl22 (1 review written)

We purchased a Numatic Harry from Avern Cleaning Supplies two months ago and we were very happy with the service. Answered all the questions I had and I am very happy with my purchase… Read Full Review

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★★★★★

“great company and service”

Written on: 05/06/2012

Ordered a wet vac for me to do some valeting with and when it arrived i realised i had ordered the wrong machine oops !! So contacted Avern and they couldn't have been more helpful, they offered to change the machine with no quibble and as the machine i was interested wasn't in stock and so that i wouldn't be waiting a couple of weeks, they suggested another machine which was delivered within 3 days and it was cheaper than the original machine i had ordered "Bonus" Know who could say fairer… Read Full Review

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★★★★★

“Superfast Delivery”

Written on: 01/09/2011 by RusticCrafts (1 review written)

I was looking for a replacement vac because my old aqua vac was getting very loud, and I only have a small workshop.I chose a numatic psp370 which is quiet and has made a huge difference when I'm working at the scrollsaw. I ordered this unit on the website and it arrived the next day. Fantastic service. Highly recommended company… Read Full Review

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★★★★★

“Avern Cleaning Supplies ”

Written on: 18/08/2011

Excellent knowledge and advice on products, super quick delivery, really excellent service, could not be better!… Read Full Review

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★★★★★

“Great customer service”

Written on: 10/08/2011

Good price, delivery very fast and good customer service… Read Full Review

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★★★★★

“FAST AND RELIABLE SERVICE!!”

Written on: 31/07/2011 by DMF666 (1 review written)

GREAT SERVICE! CANT FAULT THE SERVICE PROVIDED WITH THE BEST VALUE FOR THE PART NEEDED ANYWHERE ON THE WEB. WILL NOT HESITATE TO RECOMMEND THIS COMPANY TO FRIENDS AND COLLEGUES… Read Full Review

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★★★★★

“Avern Industrial Cleaning Supplies: George All-in-one”

Written on: 29/06/2011

Simple to order from Avern ICS website, bought from them because the price was right, goods dispatched on time, recieved the next day (which impressed me greatly). Packaging was in good order and the item was exactly as ordered. I did need to contact Avern regarding my order but they responded in a timely manner and with the relevant information. I would recommend Avern and George Numatic GVE370-2… Read Full Review

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★★★★★

“Great Supplier and Product”

Written on: 19/06/2011 by LyndaKelly (3 reviews written)

Very nice supplier who does reply to any questions you might have and next-day delivery as promised. My Harry has been a great addition. He's quiet and does the job only using the economy mode so far-I've not needed the faster speed. He moves around easily behind me and the lead's plenty long enough for me to do my whole flat from one socket too. The charcoal filters work and leave no doggified smell behind as my old upright used to do. The bags are easily replaced. The only difficulty I had… Read Full Review

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★★★★★

“I have just bought a Henry Xtra and must say I am most...”

Written on: 01/04/2011

I have just bought a Henry Xtra and must say I am most impressed with the speed of the delivery provided by Avern cleaning supplies.

I will be sure to buy from them again when I need some vacuum bags.

I like the fact that they also have a free phone number, which is peace of mind for me as if I do ever need to contact them should I have a problem I know it will be free!

Definitely worth giving a go.

Mike

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★★★★★

“Just writing to share my experience of Avern cleaning...”

Written on: 28/03/2011

Just writing to share my experience of Avern cleaning supplies. I ordered a selection of cleaning materials including papers and a vacuum cleaner.

I found their website very easy to navigate and made my payment with paypal, which saved a great deal of time as I did not have to enter my card details.

My order arrived the following day, which was brilliant as my pub had run out of paper towel which was one of the things that was on my order.

The other good thing is that I did not have to pay… Read Full Review

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★★★★★

“Today I received my new vacuum cleaner from Avern, I...”

Written on: 14/02/2011 by stinkyp8t (2 reviews written)

Today I received my new vacuum cleaner from Avern, I found their website on google product search and found that they had the cheapest price at the time.

When I first found the site I was a little cautious as I had not heard the name Avern before, I decided to give them a call (freephone number!) just to check that they sounded genuine and the chap in the office ( I think his name was Andy) was more than helpful. He informed me that the free next working day delivery they offer would only… Read Full Review

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