Relax Sofas & Beds Reviews - www.relaxbeds.co.uk

★★★★★
4.7 / 5
94% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Relax Sofas & Beds www.relaxbeds.co.uk - Ask a question now

Media Gallery for Relax Sofas & Beds www.relaxbeds.co.uk

Relax Sofas & Beds www.relaxbeds.co.uk
Relax Sofas & Beds www.relaxbeds.co.uk
Relax Sofas & Beds www.relaxbeds.co.uk
Relax Sofas & Beds www.relaxbeds.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Faultless service”

Written on: 07/11/2019 by Ewing78 (1 review written)

I ordered a chair and was impressed with the prompt response and the way in which the order was processed and delivered. I would definitely use ,the company again. … Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Alstons chairs are great! ”

Written on: 14/06/2019

This is the second Alstons accent chair I've bought and I'm delighted with it. It's neat but substantial, well-made and looks great in my bedroom. I chose my own fabric so had to wait a long 5 wks but it was worth the wait. The person I dealt with by email was excellent. The delivery men were good enough to take the chair upstairs and even took their shoes off as I'd just shampooed the stair carpet. That's what I call service!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Alstons Barcelona 2 seater sofa”

Written on: 03/05/2019 by Ogle378 (1 review written)

Fabric I wanted wasn’t on the website however after emailing Relax sofas and beds they said there was no problem supplying it and it has now also been added to the choice on their website. Ordering online was very easy and Sofa arrived within the given timeframe. Delivery company very helpful, in touch by phone and email. A bit of negotiation by 2 good humoured guys got the sofa into our sitting room and all packing removed. The cheapest we could find and they even delivered to Scotland free!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Excellent customer service delighted with product”

Written on: 04/04/2019 by Amy_kate (2 reviews written)

I knew what sofas I wanted as I had seen them in a different store. To be honest I was apprehensive to buy online but relax were offering a good price so I bit the bullet. Really pleased I did as the service was faultless. I made a mistake when choosing my fabric and called up to rectify, the person we spoke to was really helpful in resolving this for me. The sofas came on time, delivered straight to the room. Couldn't be happier and will definitely recommend and use again… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Appalling customer service, and downright dishonest firm”

Written on: 16/01/2019 by mobsta72 (1 review written)

Terrible service, poor value for money and downright dishonest. Paid for a good quality mattress and delivery, but because they couldn't be bothered to take it up a flight of stairs to the bedroom it was left on the living room floor. When we asked them to return and fulfill their obligations to bring it up the stairs - They returned and took the mattress away! The order was made on 12th November, it has taken till January 16th to get a refund - MINUS £82 for deliver and pickup! (despite their… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Snuggler chair and arm covers. ”

Written on: 04/03/2018 by Huber395 (1 review written)

Very easy to order on line and to add to the order via telephone. Delivery was on time and well managed. No adverse comments at all - would definitely recommend to others… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“heavenly comfy sofa”

Written on: 26/12/2017 by AbdielNapier (1 review written)

loved the fact that there was a huge choice of colours and fabric. the sofa is really comfy... and it arrived before christmas. delivery was very well organised. I would definitely recommend relax sofa's and beds… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“The sofa bed arrived in excellent condition in the...”

Written on: 18/07/2017 by 91McNamara (1 review written)

The sofa bed arrived in excellent condition in the advertised timescale. The delivery team arrived at the agreed time and were very helpful in unloading the item into the room. The product was as advertised. I received a communication before the final payment was taken. All in all a straightforward and very satisfactory transaction… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“happy”

Written on: 06/01/2017 by ChristopherArsenault345 (1 review written)

Very good service, all involved happy and helpful. Sofa and chairs very nice Indeed… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“guarantee and instructions”

Written on: 03/04/2016 by jyMcNeil246 (1 review written)

Guarantee should include the size of chai rand type of motor. there should be an instruction manual for assembly, dissembly, access to batteries and how to use the handset eg. why does it flash? The product type was a recliner, raiser chair… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“first class service”

Written on: 01/02/2016 by Aldot80 (1 review written)

yes i would recommend your store and tell everybody about the goods and service you provided… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Lazyboy leather chairs”

Written on: 16/01/2016 by Yatesgh419 (1 review written)

Excellent items and very friendly and helpful staff at Relax Sofas and Beds. Delivery company came at time promised, unpacked items and took away all packaging. Very friendly couple of men… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Fantastic value and service”

Written on: 14/01/2016 by McCaffreyap248 (1 review written)

We bought a sideboard and mirror for our hall. The cost was roughly half of what the same items cost in a local department store. The delivery time was also much shorter than that quoted by aforementioned store. The products themselves are super - exactly what we wanted. Although I had some reservations about ordering furniture online I'm pleased we did so and I wouldn't hesitate to use this firm again, excellent service. Well done!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Recliner chair”

Written on: 14/12/2015 by Lamontfz318 (1 review written)

I wanted a maual recliner chair and I saw the chair I have chosen on the inernet and ordered the chair by telephone. When I recieved the chair it was exactly the colur and design I wanted. the delivery was excellent. The store was very helpful. When I have saved some omre cash I would definitely order from this firm again. I was highly satisfied with the service and delivery. … Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“delighted with my purchase”

Written on: 02/05/2015 by Kinneyfq339 (1 review written)

excellent service and delighted with my alstons sofa and chair… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Good sales let down by delivery service”

Written on: 18/04/2015 by mik9876 (1 review written)

Ordered laz e boy suite from internet. Good price and could not find any cheaper for same suite. I was given a time scale which was accurate. Paid balance prior to delivery and again all good. Delivery date was agreed which was all very slick. Delivery turned up on time BUT they delivery team did not have a clue how to put suite together. They had no tools so I leant them some but within minutes I realised they didnt know what they were doing and were going to cause damage after one seat back… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Very disappointed”

Written on: 09/09/2014 by Kathleenk289 (1 review written)

I purchased an Alston sofa from Relax Sofas which unfortunately arrived damaged. Although I was very reluctant to sign for the delivery of the sofa I was assured by the delivery men that the problem would be solved quicker if I kept it, as Relax Sofas would arrange for a repair in situ. However, seven weeks on and despite numerous phone calls I am still waiting for this sofa to be repaired… Read Full Review

Report this review
Was this review helpful? 1 0
★★★★★

“best deals”

Written on: 24/03/2014 by 471O'Neal (1 review written)

we got the best deal from here. del was good, and the product was better than expected. good customer care too! we recommend to anyone to buy with confidence here… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Very happy customer”

Written on: 26/11/2013

I ordered a Buckingham chair and found the ordering process very easy, style, colour etc. and was told the delivery time would be about 12 weeks. Twelve weeks later I was contacted to say my chair was ready for delivery. I arranged delivery and was kept informed all the way. A very positive experience and I would npt hesitate to use your company again or to recommend you to friends… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“excellent service, value for money, reliable.”

Written on: 20/11/2013

Ordered our settees and delivered on time with plenty of advanced notice. Just as described in your on line brochure. Really pleased with every aspect… Read Full Review

Report this review
Was this review helpful? 0 0
overview