MacTaggart & Mickel Reviews - www.macmic.co.uk

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★★☆☆☆
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Latest Reviews

★★★★☆

“Lovely development in Howwood”

Written on: 03/07/2021 by Agnesmag (1 review written)

Moved during pandemic Sales team were happy for us to regularly view the property when selling our house, no major snagging issues Good quality Moved in, no problems with rectifying minor faults once lockdown lifted The quality was definitely better than other developers in area , family agreed So I have no problems with recommending… Read Full Review

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★☆☆☆☆

“Don't Buy from Mac and Mic”

Written on: 07/05/2019 by LoreleiRomero250 (1 review written)

Not very impressed, at all, with this company. Had some complaints about the purchasing process yet they refused to speak to me. Their site office is closed two working days of the week so unable to speak to anyone there. Head Office ignore all telephone calls of so-called valued customers. They seem to forget that this is the biggest purchase anyone ever makes. Arrogant, unhelpful attitude to customers. Disgrace… Read Full Review

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★☆☆☆☆

“Mis leading plans”

Written on: 11/02/2018 by oqJames408 (1 review written)

Bought a house from Mactaggarr&Mickel and specifically asked about the garden size.Sales agent showed a plan clearly showing size marked on lawn are which she confirmed was what she was selling us. When house was built the garden was much smaller and when I challenged them they said they include areas around the sides of the house in their calculations but told us otherwise. This was admitted when I questioned the site manager and sales team at site but denied shortly afterwards. Legal and… Read Full Review

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★☆☆☆☆

“Big big mistake dealing with this company....”

Written on: 18/05/2017 by Annaliser238 (1 review written)

Big big mistake dealing with this company. Exceptionally poor Aftersales/customer service. Poor quality fixtures & fittings. Endless 'snagging' issues. Outdoor lighting detaching from several properties. Windows leaking & not repaired or replaced after 3 years & not in 1 home but in fact 9 or 10 houses in the same development. External doors leaking. Gardens waterlogged. Please note also the fifteen 5* reviewers on their Facebook page work for MacMic..... Perfectly pleasant staff, at the point… Read Full Review

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Planned's Comment

Written on: 11/02/2018

If only I had read this review before buying from mactaggart and mickel. Deliberately misled/ mis sold by sales staff about garden size. We specifically asked about the garden size on the lan we signed for only to find that they included areas around the side of the house in their calculations not included in their plan. I challenged them on this which was admitted to at the site in the presence of the sales team and site managers then quickly denied when I escalated the issue. The company response was that they always used this in their calculations so it was to their plan. Legal and professional advice consulted by myself prove I am correct.awful company to deal with and bully boy response when they are clearly disingenuous in their sales.the fight continues!!!

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★☆☆☆☆

“Appalling treatment”

Written on: 22/12/2015 by rtLarson239 (1 review written)

We have been in constant relation with MacTaggart and Mickel following a reservation on a plot 6 months ago. After all this time, delays on their part and misleading information on dates and specifications, as well as bullying tactics and unacceptable expectation, we have decided we cannot trust them enough to buy their property. We feel we need to warn people, and I would discourage anybody to buy from them. They cannot be trusted and have the worst and most deceitful way of dealing with… Read Full Review

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★☆☆☆☆

“EXTREMELY POOR AFTERSALES”

Written on: 29/10/2015 by puCahill105 (1 review written)

Having bought a MacMic home circa 2 years ago (2013), all I have had is problem after problem after problem. Visual 'settlement' cracks, you could almost put your finger into, are NOT covered for repair under MacMic snagging policy (which you are supposedly covered for for 2 years) MacMic continually ignore emails & refuse to take responsibility for repairing anything that goes wrong unless you put up a very big fight. MacMic installed council streetlighting onto my building, after I had been… Read Full Review

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★★☆☆☆

“before buying have a look at 5 year old Mac Mic...”

Written on: 01/08/2014 by bobm1 (0 reviews written)

After about 3-4 years the render started to fall off many homes with cracks running from the ground to the roof about 12" from the corners in our development. Mac Mic say this is caused by settling and offer to patch up with bath sealant and crudely stick some roughcasting stones into the sealant and when large chimney sections have fell off they patch it with a different colour of render which can be seen from hundreds of yards away. Several builders have told me that weather, temperature and… Read Full Review

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★★☆☆☆

“When buying a new home, think very hard before dealing...”

Written on: 28/01/2011 by Gasmeter4518 (1 review written)

When buying a new home, think very hard before dealing with MacTaggart & Mickel. Basically, when things go wrong or are delayed, it's your fault! Not MacTaggart & Mickel. We complete missives on time to move in at end of April 2011. As soon as we did this they then immedaite told us it would be at least 2 months later and blamed us for not completing missives 'on time'!?

They NEVER apologise for anything they do wrong. They don't provide a microwave oven in news houses, and refuse to… Read Full Review

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Was this review helpful? 3 0
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