Although it is situated slap bang in the middle of San Jose, which is it's good point. The Gran Hotel is need of urgent refurbishment ( which is a problem because of the hotels hertitage status),the windows are not double glazed and this is probably the major problem as there is a lot of noise outside between 5am and midnight each and every day. The other major problem is the standard of food and service. The food is non-discript and to get served with a drink takes a lot of patience. The bar is not always open so you have to use the front cafe area.
On a plus side the hotel has free wi-fi and computer facilities, and a well equiped gym and games room if your into that sort of thing.