Travelfx.co.uk Reviews - www.travelfx.co.uk

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★★★★☆
4.0 / 5
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Latest Reviews

★★★★★

“Will definitely use again”

Written on: 23/11/2017

I have to admit I was a little dubious having never order currency online before but Euros ordered 1.30pm Monday & arrived by 10am Tuesday - you can't ask for better than that. Better rate that the high street exchanges or banks… Read Full Review

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★★★★★

“Superb service - great exchange rate”

Written on: 28/09/2017 by 85Hayden (1 review written)

Superb service. First time user and will use again. Ordered Tues. late morning, went to Bank to do transfer of funds straight after and received money before 9.30am Thursday - all in notes requested in email after ordering. Very impressed. Don't know why never used before as much better rate than where bought previously. Ended up with 220 euros more than if bought locally. Thanks TravelFX for excellent service. … Read Full Review

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★★★★★

“first time user”

Written on: 02/09/2017

As a first time user was very worried. Exchanged over £4000 for our party but no need to worry. Excellent service got what I wanted at a great price and in the time stated. I will most definitely use their service again and would not hesitate to recommend them to my family, friends and others… Read Full Review

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★☆☆☆☆

“Avoid if you'd like your currency on time”

Written on: 02/08/2017 by issyfesting (0 reviews written)

Very slow, only sends out once a day, if yu miss the noon deadline you wait 24hr. Taken 4 days to get my Euros, will never use again… Read Full Review

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★☆☆☆☆

“Awful service !”

Written on: 20/06/2017 by 109Welsh (1 review written)

Ordered and paid for my money on the 12th June advising I needed it for the 18th, although I called and emailed they did not dispatch my money until the 16th on a next day guarantee service but quoting that deliveries sent out on Friday are not guaranteed on a Saturday ! So my money hasn't turned up by the 18th and I am now without my travel money ! Surely by now a company of this size would know not to send the money 24hrs before you need it on a service they don't even guarantee themselves !… Read Full Review

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★★★★★

“great rates and even better service”

Written on: 01/08/2016 by LandinConley (1 review written)

bought £2k of thai baht and couldn't have been more impressed. ordered on Saturday and received the funds Thursday as requested and only had to move to answer the door to the postie. great service would recommend to anyone… Read Full Review

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★★★★★

“fast and effiecient”

Written on: 10/04/2016 by 458Dowling (1 review written)

i had no issues what so ever. was nervous at 1st because it was a bank transfer and also after reading certain reviews. but i got my money next day. was so quick and easy… Read Full Review

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★★★★★

“Great value and service for Japanese Yen”

Written on: 04/04/2016 by dzZimmerman109 (1 review written)

Very nervous about ordering foreign exchange by internet for the first time. I always felt the small benefit compared with the High Street was not worth it for dollars & euros etc and I take sterling for more obscure currencies and change abroad for the best rate. But this time, the potential saving for Japanese Yen was £35-65 for £800 worth so the risk was attractive. I then chose travelfx as their reviews on this website seemed the best and despite the additional risk of not being able to… Read Full Review

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★★★★★

“Excellence all the way!”

Written on: 16/03/2016 by Wirralsue (1 review written)

Was a bit concerned about ordering online but read the positive reviews and had an excellent experience. Emails kept me updated, currency arrived on time and in the mixed denominations requested, which they said they could not guarantee (as I understood) but they did arrive.Would definitely use them again and recommend them for the best rates around… Read Full Review

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★★★★★

“First class service!”

Written on: 13/03/2016 by Lynchrr11 (1 review written)

This is the first time I have ordered currency on-line, and done a lot of research before choosing Travel FX. Cannot fault them. Got the best currency conversion, very good communication and delivery date was exactly what I had requested. Will definitely use again!… Read Full Review

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★★★★★

“Excellent service”

Written on: 09/03/2016 by Rileyq82 (1 review written)

At first I was a bit worried about transferring my money to a company I don't know but I needn't have been the service was excellent and was kept informed all the way through, I ordered my USD on Thursday night and received them Saturday morning and got a lot better rate than the high street exchange shops. Will be recommending them to family and friends… Read Full Review

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★☆☆☆☆

“Failed to deliver”

Written on: 21/09/2015 by Stevemanc (2 reviews written)

I ordered euros from TravelFX who I have used for a few years now. The money did not arrive and so I contacted Royal Mail who had no idea what had happened to it. After two days and two trips to the sorting office they confessed to having LOST it. That was not TravelFX’s fault clearly but I was disappointed when they told me I had to wait until they had ordered a refund from Royal Mail. I was leaving for my holiday and so had to buy more euros from a high street bureau (at a less favourable… Read Full Review

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★☆☆☆☆

“Exchange Rates good, service terrible”

Written on: 15/09/2015 by steveandannmarie (2 reviews written)

The Exchange rates offered are good but the company are extremely unhelpful. I wanted small denominations so emailed them. I was informed that to guarantee this, a further cost of £5 was required (there is nothing on their web site to this effect). I emailed straight back agreeing to this and asking how I go about payment only to be told that it was too late anyway as the money had now been ordered. I phoned up but the person on the phone was no help at all. Furthermore, I asked for delivery… Read Full Review

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★★★★★

“Fab service !”

Written on: 12/06/2015 by Sutton196 (1 review written)

Superb service & a great rate . Ordered Wednesday PM arrived today (Friday AM) , can't ask for more . They emailed to update me on the order and when it was dispatched etc Would definately use again Thank you Travel Fx… Read Full Review

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★★★★★

“Ignore the negative reviews”

Written on: 10/04/2015 by spencer1972 (1 review written)

Used this online company 3 times for my Turkish Lira and never had any problems. I got the best rates going in the UK and money was always delivered within 72hrs.As long as you follow the easy steps they lay out in ordering money then you really shouldn't have any problems. Just remember it's always a slight gamble when using online currency firms because if they go bust like they have in the past you are pretty much buggered… Read Full Review

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★☆☆☆☆

“Had to cancel an order because TravelFX had been 'let...”

Written on: 27/01/2015 by Tiannaj276 (1 review written)

Had to cancel an order because TravelFX had been 'let down by suppliers and run out of stock' and couldn't deliver in the required time frame. I was charged the punitive sum of £93.81 on a £702.59 order. Use this organisation at your peril!… Read Full Review

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★★★★★

“Excellent Company to Deal With”

Written on: 23/10/2014

First time used Travelfx. Best rate for UAE. Ordered 8/10 in afternoon. Got email that evening with confirmation and how to pay-NOTE youve gotta do it via transfer, they dont do cheques or c/cards. Sent payment and it cleared on 9/10 as they emailed to say. Money was sent out 10/10 friday and we were luck and got it sat morning post. Would use again. TIP: Leave some days for your money to arrive. The company doesnt GUARANTEE next day delivery but does its best . I was 100% satisfied and my… Read Full Review

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★★★★★

“Money exchange”

Written on: 03/10/2014 by muMeredith73 (1 review written)

Got the very best exchange rate any ware. Got an on line quote that I accepted, made a payment to them following the email prompts. Two hours later received an email confirming money had been received and currency had been posted.10.30am the following day, a knock at the door by the post man delivering my exchanged money. Brill… Read Full Review

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★★★★★

“No problems with Travel FX for me.”

Written on: 04/09/2014

I have used Travel FX on a number of occasions and they have delivered every time. I ordered currency at 10.30pm on Wednesday 28/08/14 and it arrived at my door at 11.30am on Friday 30/08/14. I have been delighted with their performance and rates every time and would use no one else… Read Full Review

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★☆☆☆☆

“Worst service ever from Travel FX!”

Written on: 26/08/2014 by amlpchan (1 review written)

I have ordered my 6000 Dannish kroner on Wednesday 13th Aug and have requested that I needed my money by 15th Aug. I received the confirmation email of receipt of my payment (£653 rate @9.17, £658 including admin fee) on Thursday 14th at 14:18. However, I only received the confirmation email of despatch on Friday 15th Aug 1pm. The postman only came at 11:22 on 16th Aug after I have left for the airport at 11am. I understand that there is no guarantee for next day delivery, which will be… Read Full Review

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