24/7 Moneybox Reviews - www.247moneybox.com

★★★☆☆
2.8 / 5
51% of users recommend this
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Latest Reviews

★☆☆☆☆

“247moneybox.com IS AN AWFUL COMPANY!”

Written on: 26/06/2019

Probably THE MOST RUTHLESS AND UNSCRUPULOUS of the parasitic payday lenders. The website is atrocious, with constant links to other lenders, often brokers and not even lenders, just so they can cash in on referral fees by touting people already in financial difficulty. No option to make a part payment, even before the payment due date, on their website. Quite amateurish website, with a tick-box to state you will remember to logout each time! If your circumstances change, utterly ruthless in… Read Full Review

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★☆☆☆☆

“DATA MINING”

Written on: 17/06/2019 by Morrisgw192 (1 review written)

Strange and highly untrustworthy company & STAFF, think twice before entering your delicate details with this company! I applied for a loan, which required me entering practically very important information, including all security details of my bank, my address etc yet. The messed up part is having made an application I have not even got a reply, but I keep getting text messages about an application etc. On top of that I can't even log into the site… Read Full Review

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★☆☆☆☆

“Allowed me to take out a new loan whilst having an old one”

Written on: 02/06/2019 by Botelho31 (1 review written)

So I was in payday loan hell with 24/7 moneybox and whilst having to pay a debt on an old loan I was allowed to take out a new loan. I called up and after playing the music for an hour finally got through only to have useless staff deal with my concerns and very rude staff who slammed the phone down. Never responds to emails and cannot understand how a company like that is still trading. I have had serious anxiety and depression over this company and awaiting compensation for all loans plus 8%… Read Full Review

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★☆☆☆☆

“Terrible application process”

Written on: 12/04/2019 by mxMyrick146 (1 review written)

I have applied so many times I’ve lost count each time it’s says application incomplete I’ve sent emails and texts and still no help and after reading other reviews I’m glad I haven’t go the loan… Read Full Review

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★☆☆☆☆

“AWFUL CUSTOMER SERVICE ”

Written on: 19/03/2019 by Dunnaa62 (1 review written)

Firstly i applied day 1 for £200. Told me gone through beem accepted.... day 2, nothing. Email them and ask to 100% cancel my account and application. Receive a response saying 'are you sure? We can have money in your acc right away". I INSTANTLY reply "yes please 100% cancel my application and my account effect immediately". I then hear nothing from them till day 3. I am checking my internet banking and see +£80moneybox247 credit. I instantly email them and say why is there £80 when i… Read Full Review

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★☆☆☆☆

“Worst loan company I’ve ever used”

Written on: 11/03/2019 by AllanClayton (1 review written)

One of the worst companies I have ever had the displeasure of dealing with. I tried to make a partial payment of £300 on my Visa card but the company said it didn’t go through. 2 days later it shows up on my bank statement and they deny they have received the payment! I spoke to various people who didn’t care in the slightest and had terrible attitudes. They asked me to email me the complaint but nothing is being done about my situation. AVOID AT ALL COSTS… Read Full Review

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★☆☆☆☆

“Joke”

Written on: 20/02/2019 by zfNewman1947 (1 review written)

Everything was going okay, asked for dependents and bank statement sent, checked account said "Your loan is being prepared for funding, subject to final bank checks". This was at about 1pm the previous day, kept checking no updates, checked bank details all correct so no issues there. Mailed them to ask for update and no reply. No funding either. Mailed them the following day for updated at about 0930 and it checked still the same status "Your loan is being prepared for funding, subject to… Read Full Review

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★★☆☆☆

“Rubbish ”

Written on: 08/01/2019 by Garry80 (1 review written)

Took ages for them to process my loan and even when they did they give me £80 instead of the £500 I had asked for without an option to choose a lower amount which i would’ve declined, won’t be using again the worst of all the lenders I’ve used and I’ve used a lot over the years… Read Full Review

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★☆☆☆☆

“WORST SERVICE EVER”

Written on: 16/12/2018 by kalbindersingh (1 review written)

Firstly you have to wait 40 minutes on the phone to speak to somebody then you more then a dozen emails asking for wage slips which after you send ask for you to send again after finally they received that asked for bank statements why not ask at the same time when asking for wage slips. It is now the 3rd day and the loan still has not gone through have made arrangements for the money else where but seeing how long this keeps up.If you would like a quick loan this is the last company to use… Read Full Review

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★★★★★

“Fantastic”

Written on: 24/04/2018 by fhTerry106 (1 review written)

As the words say above Fantastic.always helped me.we money was short even with poor credit .great service and quick payout .easy to apply and fill form in online… Read Full Review

Tomekzyga's Comment

Written on: 30/03/2019

They can pay out money during weekend ?

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Gu3St162534's Comment

Written on: 26/06/2019

Do you work for them or know them?

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★☆☆☆☆

“They put money in my card even though they rejected me...”

Written on: 06/03/2018 by Rosey67 (2 reviews written)

They put money in my card even though they rejected me which I did not know about. Called me and demand I pay the amount and after i explained they put it in without my acknowledgement they are now trying to take more money from me. I've emailed them and have gotten ignored yet they are still trying to take money out of my card. They have rude customer service and lack of communication. Greedy for money. DO NOT get a loan from them. Avoid at all costs… Read Full Review

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Was this review helpful? 3 1
★☆☆☆☆

“Rubbish Firm”

Written on: 14/02/2018 by ElaineDowd397 (1 review written)

Paid money in wrong account tried e mailing them they dont answer emails i sent them a letter recorded delivery still no response tried phoning them they dont answer calls there are a lot better loan companies out there that are a lot more helpful than them customer service are terrible very rude… Read Full Review

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★☆☆☆☆

“Not what it says on the box ”

Written on: 16/01/2018 by Harmonyg243 (1 review written)

I applied with someone else and got a agreement come through for £3200 saying yes accepted, they called my work place up even tho payslips and emails exchanged! Agreement came through saying to click and agree, saying successful for £3200. Then on Saturday I got an email saying congratulations your loan of £60 has gone through and in your bank! What £60 I never asked for £60. I sent an email but oh wow no response. So paid it straight back as no option to cancels I got charged for having… Read Full Review

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★☆☆☆☆

“Avoid at all costs”

Written on: 08/09/2017 by Karlie270 (1 review written)

I have used this company several times for loans and have had no problems until now. I went online to pay off my loan early and they charged my card twice £466 each time!! It has now been a week of trying to get this money back, they ignore emails and don't answer the phone. Absolutely shocking customer service, advoid at all costs !!!… Read Full Review

Connortom's Comment

Written on: 26/09/2017

One quick question do they just call you at random times even tho you've paid off your loan? It keeps happening to me and when I try to call back it says they're closed. Haven't use them since about February time so I don't understand what they want.

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★★★★☆

“Helpful”

Written on: 26/08/2017

I found this company after searching for a direct lender who would help someone with a low credit score. I have been using them now for over 6 months, and the service is always quick and efficient. My communication with them is never verbal, as the process is completed online with no issues. The only drawback is that although my loans are always repaid on time, my loan limit is never increased. As a lender they should offer larger loans with longer repayments for people who pay on time… Read Full Review

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★☆☆☆☆

“USELESS ARROGANT STAFF”

Written on: 31/01/2017 by Saniyaa374 (1 review written)

After being "approved" for a loan, 11 days later still not in the account, rang customer service several times who where not helpful at all, staff hung up when I asked to speak to a manager. Call them selves 24/7 money box however, call centre not open on weekends, 3 complaint emails still no response. AVOID… Read Full Review

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★☆☆☆☆

“confused ”

Written on: 28/11/2016

My daughter applied for a loan then went to work, whilst at work from 2 til 10pm she received a email saying they had tried calling her work, she was the only person in the shop so if phone had rang they would have got her, she checked application an phone number was correct! So why would they lie about trying to contact her work when she was at work!!… Read Full Review

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★★☆☆☆

“Confusion”

Written on: 23/11/2016

I have also applied, first loan of 80 Pounds gone through the next day. Havent received any sms confirmation. Second loan I applied for was 125, I paid it back earlier,and tried to apply for 3rd time, but unfortunately my application was declined. I tried to contact them but they give me to information.Nothing on my credit file had changed, they just came up with the idea to decline my application. Very strange company. Do not recomend anyone… Read Full Review

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★★★★★

“Good service ”

Written on: 21/04/2016 by Hadi5607 (1 review written)

Apply online , pay back online! approved? Same day payment usually.. Good company, i used it a few times now, never had a problem! One time they help me with difficulties to repay and theycome up with a deal to pay it back in my next payday instead.. No LATE PAYMENTS CHARGES! Which is very good… Read Full Review

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★☆☆☆☆

“please avoid this dham if a company”

Written on: 04/02/2016 by Peedoff99 (1 review written)

I had a previous loan with moneybox which was relatively straight forward so applied again, this was over a week ago now, they approved me and said my funds would be paid in straight away,they have said this now for the last 3 days but still no money, they haven't replied to my emails, they transfer you on the phone then hang up. They are the most appalling of companies, please don't waste your time… Read Full Review

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