24/7 Moneybox Reviews - www.247moneybox.com

★★★☆☆
2.9 / 5
54% of users recommend this
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Latest Reviews

★☆☆☆☆

“Avoid at all costs”

Written on: 08/09/2017 by Karlie270 (1 review written)

I have used this company several times for loans and have had no problems until now. I went online to pay off my loan early and they charged my card twice £466 each time!! It has now been a week of trying to get this money back, they ignore emails and don't answer the phone. Absolutely shocking customer service, advoid at all costs !!!… Read Full Review

Connortom's Comment

Written on: 26/09/2017

One quick question do they just call you at random times even tho you've paid off your loan? It keeps happening to me and when I try to call back it says they're closed. Haven't use them since about February time so I don't understand what they want.

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★★★★☆

“Helpful”

Written on: 26/08/2017

I found this company after searching for a direct lender who would help someone with a low credit score. I have been using them now for over 6 months, and the service is always quick and efficient. My communication with them is never verbal, as the process is completed online with no issues. The only drawback is that although my loans are always repaid on time, my loan limit is never increased. As a lender they should offer larger loans with longer repayments for people who pay on time… Read Full Review

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★☆☆☆☆

“USELESS ARROGANT STAFF”

Written on: 31/01/2017 by Saniyaa374 (1 review written)

After being "approved" for a loan, 11 days later still not in the account, rang customer service several times who where not helpful at all, staff hung up when I asked to speak to a manager. Call them selves 24/7 money box however, call centre not open on weekends, 3 complaint emails still no response. AVOID… Read Full Review

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★☆☆☆☆

“confused ”

Written on: 28/11/2016

My daughter applied for a loan then went to work, whilst at work from 2 til 10pm she received a email saying they had tried calling her work, she was the only person in the shop so if phone had rang they would have got her, she checked application an phone number was correct! So why would they lie about trying to contact her work when she was at work!!… Read Full Review

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★★☆☆☆

“Confusion”

Written on: 23/11/2016

I have also applied, first loan of 80 Pounds gone through the next day. Havent received any sms confirmation. Second loan I applied for was 125, I paid it back earlier,and tried to apply for 3rd time, but unfortunately my application was declined. I tried to contact them but they give me to information.Nothing on my credit file had changed, they just came up with the idea to decline my application. Very strange company. Do not recomend anyone… Read Full Review

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★★★★★

“Good service ”

Written on: 21/04/2016 by Hadi5607 (1 review written)

Apply online , pay back online! approved? Same day payment usually.. Good company, i used it a few times now, never had a problem! One time they help me with difficulties to repay and theycome up with a deal to pay it back in my next payday instead.. No LATE PAYMENTS CHARGES! Which is very good… Read Full Review

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★☆☆☆☆

“please avoid this dham if a company”

Written on: 04/02/2016 by Peedoff99 (1 review written)

I had a previous loan with moneybox which was relatively straight forward so applied again, this was over a week ago now, they approved me and said my funds would be paid in straight away,they have said this now for the last 3 days but still no money, they haven't replied to my emails, they transfer you on the phone then hang up. They are the most appalling of companies, please don't waste your time… Read Full Review

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★☆☆☆☆

“What a Joke.”

Written on: 15/12/2015 by oiMcKinley9 (1 review written)

Never ever ever ever use these people. Been waiting since sunday to get approved and have been hung up on 3 times. They dont answer emails, texts or phonecalls so im close to sending a carrier pigeon for communication. When i finally did get through to complain I was told to wait up too 5 working days for a reply when I replied i sent an email 3 days ago they, yes you have guessed it HUNG UP!!! I sent my work number 7 times until they verified it with a phone call (3 to be P exact!)… Read Full Review

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★☆☆☆☆

“Not sure how this company is still running”

Written on: 28/10/2015 by AlexisMcDonald (1 review written)

Never ever ever waste your time with this company. You call for a status, they bark a script at you and hang up. Call back and try asking questions they talk over you and hang up. I applied 3 days ago and still nothing, I have cancelled my application and have called to confirm this but they repeat their script and I'm not convinced this has been cancelled. Worst customer service I've ever come across, never respond to emails and I still am completely in the dark to what is happening. Avoid… Read Full Review

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★☆☆☆☆

“Business in trouble”

Written on: 21/10/2015 by Rubenp65 (1 review written)

Avoid this company because I think it is a business in trouble. Never answer emails or phone; ask for more and more information and then when you send it they ask for it again. Eventually after many attempts to get a response I gave up. Rude, inefficient and dangerous for those of us needing a quick short term loan. There are better companies around so don't waste your time with 24/7… Read Full Review

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★☆☆☆☆

“24 7 MONEYBOX TERIBLE DO NOT USE”

Written on: 16/10/2015 by BradyHayden226 (1 review written)

I have had 2 loans from this company paid both back on time. Asked for another and was declined after days of waiting and them ringing my work. Terible DO NOT USE!!!!!… Read Full Review

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★☆☆☆☆

“the worst company ever”

Written on: 25/09/2015 by garfield14 (1 review written)

applied for a loan,£80 for 30 days.got approved eventually and they deposeted the money in my account without telling me.not recieved a copy of my loan agreement or even told that i had been aproved. tried to collect the repayment after 16 days of the money appearing in my account. they do not answer e-mails the call system is a joke i hope that they contact me over this review at least i might get to speake to someone at this joke lender avoid these people at all cost go to safety net… Read Full Review

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★☆☆☆☆

“do not deal with this company”

Written on: 17/09/2015 by 169Hatch (1 review written)

This is not customer service after trying to cancel application on at least 6 occasions of a member of staff reading from a message I had to record the conversation and let the staff member know that each and every phone call was recorded I have never in my life experienced service like this and I wound strongly recommend that u do not use this firm I have passed all recorded conversations to the newspaper who have assured me it will be investigated and reported!… Read Full Review

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★☆☆☆☆

“Rubbish service ”

Written on: 09/08/2015 by ulMcFarland1955 (1 review written)

I applied for a loan but sent 3 emails to say I didt want one after all got no reply so throught no more of 3 days later there was £80 in my bank from them I treks rining them sending emails to say I didt want this now they have taken £95 out of my bank and left me with nothing do not use them… Read Full Review

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★☆☆☆☆

“wow.worst loan company ever.”

Written on: 04/08/2015 by PhilipSpence (1 review written)

They NEVER answer the phone.have had no reply to my emails,and have been 'under consideration' for 2 days now. Terrible service… Read Full Review

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★☆☆☆☆

“Awful, don't use”

Written on: 12/07/2015 by Thompson214 (1 review written)

Before I even got my loan I tried to ring up and get a status updat, to be told I need to ring another number and was on hold for 30minutes 3x. Then when I got my loan they changed the billing date so I was late repaying it back. When I rang up to change the date they kept on telling me I can't and disconnected the phone, this happened on a few times. Awful. I'd rate it 0 stars if I could. Would not recommend awful… Read Full Review

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★☆☆☆☆

“They never pick up & are slower than a tortoise!”

Written on: 09/07/2015 by Carinap120 (1 review written)

Made my application on sunday, it's nos Tuesday. They say I've been approved but still not funds & can't get through to a person on their phone lines. Have sent two emails & they haven't answered. They seem to be experiencing high call volumes 24/7 according to their automated system even at 9am!!!! I'm not impressed… Read Full Review

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★☆☆☆☆

“Very poor company!!”

Written on: 18/06/2015 by GretaPatterson (1 review written)

Very poor company if u are looking to take a payday loan back out if u have been a good customer,they will decline u even if u pay on time an stick to your agreement,I would defiantly avoid this company!!an be prepared if u ring them u could be on phone for couple of hours!!… Read Full Review

Razzledazzlesazzle's Comment

Written on: 07/07/2015

Yep I'd second that. I haven't get got through to a single person from this tin pot company. I've been on hold for 50 minutes, it's a joke!

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★★★☆☆

“No good if need funds quickly ”

Written on: 04/06/2015 by Evansft49 (1 review written)

I have used this company on two occasions and they definitely accept bad credit, but they are slow! I had to chase on first application and no one answered the phone all day. after one day had not heard anything so applied with another company and received funds within two hours. Two days later funds just arrived in my account from this one as well! I later established that they had called my employer to check I worked there the day before funds arrived, I also received acceptance email after… Read Full Review

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★★★★★

“Excellent Service”

Written on: 29/05/2015 by ejArsenault301 (1 review written)

I've had two loans from them over the last couple of months and I've paid them back a few days before the agreed date, very happy with the service, my credit rating is actually very bad, so as you can imagine most lenders won't touch me with a barge pole purely because of that even though I'm in a current position where I could easily pay back any loan, it's all because of a couple of defaults going back a few years when I was in a different position which have ruined my score but 247moneybox… Read Full Review

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