Fireplacestoreonline Reviews - www.fireplacestoreonline.com

★★★★★
4.9 / 5
31
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Latest Reviews

★★★★★

“An excellent and reliable company.”

Written on: 26/08/2015 by 212Cobb (1 review written)

This company is refreshingly customer-facing and kept in touch with me, answering questions, arranging convenient delivery, etc. I called them several times with queries and each was dealt with most efficiently. I'm extremely pleased with the fire and the service I received. Thank you… Read Full Review

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★★★★★

“Great service”

Written on: 01/11/2014 by plaistows (1 review written)

I ordered an electric fire from Fireplaceonline on a Friday and it was delivered first thing Wednesday morning despite the fact that it had to be ordered from the manufacturer because they did not have it in stock. It was great value too as it was much cheaper than anywhere else. Great service thank you!!… Read Full Review

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★★★★★

“Excellent Company”

Written on: 16/12/2013 by kbryan71 (1 review written)

got a fire surround off these guys a few weeks ago, arrived a few days later. Much cheaper than the local shop who were trying to flog me one 5 times theprice of the one i got from here. This one looks absolutely beautiful… Read Full Review

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★★★★★

“Broseley Winchester Fire”

Written on: 29/09/2013

Very good service, no hesitation in recommending them… Read Full Review

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★★★★★

“Excellent service”

Written on: 20/03/2013

We found that this place was the cheapest for the fire we wanted and thought there must be a catch somewhere, which brought us to this webpage because we were looking for reviews warning us off them. The reviews here were very promising though, so we went ahead and ordered from them and I'm pleased to say I can't fault the service we received. The customer service via email was very helpful, and the fire arrived much quicker than we expected. Now we've had it fitted, it looks great and it's… Read Full Review

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★★☆☆☆

“Great until the end”

Written on: 07/12/2012 by matt73 (13 reviews written)

It took me a very long time to choose and buy a fire surround and fire, combine that with finding it at a reasonable price and from someone with a good review made things very difficult. In the end we decided to try this website as they at least had not had any bad reviews that we could find even though they were not the cheapest. We ordered a surround and a gas fire. Both turned up promptly but on inspection of the gas fire there was a mark on the chrome fret. This was promptly reported within… Read Full Review

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★★★★★

“Great company”

Written on: 14/08/2012 by bobberdosher (1 review written)

Fire was much cheaper than i could find it in any of the shops by me. Phoned them spoke to the manager there he was brilliant told me which fires suited my needs and was much cheaper than anywhere else i could find. fire arrived perfectly with no hassle at all. i will be shopping with them again and so will my family and freinds after im finished bragging them up. i have nothing bad to say about the experience… Read Full Review

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★★★★★

“A pleasure to deal with”

Written on: 05/05/2012

We orderd a Faber Glance fire from this company which I was a bit nervous about as it is such a high value Item. After reading there other reviews it gave me confidence to purchase from them. I was told 3 Weeks delivery as they were specially made in Holland after three weeks they contacted me to say there was a slight delay in the shipment of the fire and it would be another week. The following week I had a call to arrange delivery, which was nice as I wanted to be there when it was… Read Full Review

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★★★★★

“This company is wonderful!”

Written on: 13/12/2011

I initially used this companies online chat to obtain a timeframe from order to delivery. The website did quote a time frame, but as I had a terrible experience from a different supplier I wanted to double check the time frame before placing an order. They came back to me promptly saying if I ordered in the next hour they can dispatch the order the next working day with delivery the following working day - how wonderful. No messing around with approx 10 working days (yeah right in the case of… Read Full Review

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★★★★★

“Thanks a million”

Written on: 31/08/2011 by woody123 (1 review written)

fantastiche service the fitter even had a roll of carpet to put down to save our flooring. On time, on budget would recommend them to anyone… Read Full Review

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★★★★★

“Lovely staff”

Written on: 15/08/2011 by bennyadams (3 reviews written)

Bought a fire a few weeks back, and paid over the phone. the staff is most helpful and knowledgable and made me feel at ease about buying the right fire for my living room. cheepest price i could find anywhere and thats what the Internet is all about, cheep prices for me, a customer. I found myself wondering how much profit a fireplace shop must be making if this site can offer them at a fraction of the price of most of them… Read Full Review

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★★★★★

“'Flaming' Brilliant”

Written on: 03/08/2011 by brucewalker (1 review written)

I had the pleasure in purchasing my fireplace off fireplace store online, and much to my delight, the fire arrived on time. It has proven to be an incredible purchase, and looks simply dazzling in my parlor. I am thinking about getting a few more fireplaces for my other properties. One thing is for sure, if I do decide to go ahead and get them, I will most certainly be getting them from here… Read Full Review

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★★★★★

“Saved a fortune”

Written on: 02/08/2011 by jeffybabie (3 reviews written)

massively cheaper than showrooms and most other sites selling the same fire. Their customer service is really good and thats why I would recommend this company, credit where credits due… Read Full Review

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★★★★★

“a cut above the competition”

Written on: 01/08/2011 by teverson27 (1 review written)

Cheap price, 2 days delivery, and kept informed all the way. What more could I ask for? the answer is: nothing, it was a truly great experience… Read Full Review

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★★★★★

“Good Solid Service”

Written on: 13/06/2011 by michael_dobbins (1 review written)

Ordered a fire off this site a few weeks ago. My fire arrived, but it was the wrong one. So I emailed them to tell them there was a problem, and they emailed back saying that the wrong one would be collected the next day and the new one swapped on the doorstep, and if this wasnt suitable to let them know and they would redeliver at my convenience. I love efficient companys… Read Full Review

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★★★★★

“love it”

Written on: 09/06/2011 by kimstyles1 (2 reviews written)

lovely company, lovely service, lovely staff, lovely fire, and best of all, lovely price… Read Full Review

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★★★★★

“This is the way an internet company should be run,...”

Written on: 16/05/2011

This is the way an internet company should be run, value for money and no compromise on service. Well done !… Read Full Review

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★★★★★

“Huge savings when compared to other online retailers....”

Written on: 28/04/2011 by geraintboliver (1 review written)

Huge savings when compared to other online retailers. Very happy… Read Full Review

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★★★★★

“A gr8 service. I am really happy with the fireplace...”

Written on: 28/04/2011 by stannyowen (1 review written)

A gr8 service. I am really happy with the fireplace and after sales care is brilliant. Had me fireplace fitted now and looks amazing. Me wife is happy, so am I… Read Full Review

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★★★★★

“We order this stove on a friday and it was deliverd to...”

Written on: 18/04/2011 by ianmillingtonbac (1 review written)

We order this stove on a friday and it was deliverd to us the following week, the staff seemed to know what they were talking about and we have now had it installed by a hetas enjiner and our front room is roasting.
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