I can't believe what fool I was making that order. I wish I would have seen all the reviews first. I ordered Hiris by Hermes which is quite old and difficult to get. First of all, it was late, they sent me a tracking number which didn't exist and then when finally arrived it was Coco Mademoiselle. I made photos of the item, posted back, kept the receipt of postage and claimed dispute transaction with the credit card company. Scentmall said that if I post back the perfumes they refund me but obviously contact got lost, probably website shut down. Just received the letter from CC who unfortunatelly isn't able to pursue my claim. I'm not gonna give up so quickly, will try the get my money back if possible.

Hello! Please! I have made the order on ScentMall .net perfumes "Judith Leiber-Leiber"- x 2=147Euros Euros! They have removed money from my credit card and have sent me wrong Track number which does not exist at all! They have deceived me and I cannot find them or as that to contact them! Please! Help me! Very much you I ask!

Late last year i ordered some perfume from here. 3 weeks later, rather than receiving the perfume ordered (Dior), i recieved a fake copy of Chanel Coco Mademoiselle. After googling them i have now discovered that they do this regularily and people have a very hard time getting a refund. Please don't be conned as well. If you google 'scentmall scam' you will see that they have been up to. I can only assume that the reviews below mine are fake as i have been unable to find one single good review about them.
Please be warned. If you order you will have problems.

Do not order from this website. It is a scam. I wish I had read these reviews before placing my orders back on February 17, 2011. According to the UPS tracking website, my items have not yet left Bulgaria. Somehow I don't expect they ever will. This, in spite of the fact that the website indicated my order was in stock. When I try to track my order using the link provided, I get an error message.

I bought a parfume Giorgio Armani for my girlfriend and i am very pleased from the customer's service. I was really suprpised when i see the parfume and i can say that the quality was really good.

I love Dune by Christian Dior & Scent Mall!

Absolutely amazing fragrance. I bought Cristobal by Balenciaga and I am extremely happy with this scent. Delivery was a bit late but the customer service helped me and explained about the delay. I would recommend this website.

I like very much this site because was the only one I found everything I needed. The parcel arrived in the reasonable time and I dind,t have any displease surprise. For this reasons i would recommend to any one who need a site like this to use it whithout any preocupation

I love the products from Scent Mall, I always buy from you guys!!

Purchase was for a gift & appreciated the shipping being on time!

CANNOT STRESS ENOUGH THE FACT YOU SHOULD NOT BUY FROM THIS SITE - CHECK OUT THE THOUSANDS OF PPL WHO HAVE BEEN DUPED BY THIS SITE INCLUDING ME. THERE ARE LOTS OF REVIEW WEBSITES ON THE INTERNET AND THEY ALL SAY THE SAME THING. PLEASE BELIEVE ME WHEN I SAY DON'T DO IT FOR THE SAKE OF THINKING YOU WILL SAVE A FEW QUID - AS YOU WILL SAVE NOTHING AND LOSE OUT TOTALLY! - I HAVE NO IDEA HOW THEY HAVE BEEN GETTING AWAY WITH IT FOR SO LONG - TOTALLY DISGUSTED AND OUTRAGED!!! lEANNE

brought 6 fragrances 3 for me and 3 for my girlfriend, when they arrived totally fake told them i want a full refund or i will go to trading standards and watchdog. they said return them will cost another £11.46p and they had them back kept my money and wouldnt answer my calls or reply to me so DONT EVER BUY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!

DO NOT BUY FROM THIS SITE!!!!!
My husband bought my favourite perfume for me at christmas from scentmall and on christmas day i opened it only to discover not only was it obviously fake, it didn't even smell like my perfume and made my skin start to sting. My husband contacted them and they apologised and assured my husband that if the perfume was returned then he would receive a full refund along with the cost of postage and packing. We sent it back to Bulgaria at a cost of £3.60 and 5 weeks later we have heard nothing and they no longer answer the phone. I'm so angry that not only has my husband is out of pocket but also by returning the product it enables Scentmall to sell it on yet again to another unsuspecting member of the public!