Bargain Rentals - Auckland

We would never hire from this company again.

When collected the car was in a disgusting condition. The outside was covered in dents, cracks, rust, missing hub cap and missing trim around window. The inside was filthy, cup holders, arm rests, gear change all covered in dirt and crumbs. Drivers seat had sticky white substance and other seats were covered in sand. Scratches on driver window and cloudy marks on speedometer window made for a hazardous drive. Car shook when driving between 75 - 80kmph. Sent email to assistant manager who was apologetic but explained was back to back hire and not enough time to clean. We had been shown the vehicle the night prior to collection as had been in to discuss hiring GPS. No compensation for state of vehicle.

Do not hire from this company. Management are not interested in comfort or safety of their customers.

This hire would be the worst I have ever come across! We hired a car in Akl for 9 days however due to floods in the West Coast of the Sth Island we missed our flights from chch to akl. There was no compassion for this...we were intially led to believe they would refund something due to natural disaster however now they dont want to give a refund at all. We thought we were getting a Subaru Forrester but didnt and the car was old, covered in cobwebs and was revving high the whole time we had it...we werent too worried about it but as courtesy i thought I would let them know...their response was the cars fine! The Branch Manager from Onehunga Akl was just outright harsh and rude. They also deducted the money from our credit card prior to the hire even though I was informed that it wasnt payable until pick up.

Overall very disappointing and would definitely suggest staying away from Bargain Rentals in NZ.