Urbantool - www.urbantool.com

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★★★☆☆
3.0
From 2 reviews
50.0% of users recommend this
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  • Customer Service

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  • Value For Money

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Latest Reviews

“charged cc immediately, in 2 months never shipped product”

★☆☆☆☆

written by on 26/08/2011

In short, I ordered from urbantool.com, got charged immediately, and almost two months later had to initiate a chargeback on my credit card because they kept leading me on without actually delivering the product or refunding my credit card. Save yourself the aggravation - don't order from these people. The full timeline: - 7/5/11: I ordered a hip holster for $49.90 + $10 shipping from urbantool.com, for which my credit card was charged immediately - 7/11/11: I received an invoice PDF via e-mail confirming order, but no shipping tracking number was provided - 8/8/11: After a month with no communication and no hip holster, I contacted them via e-mail asking for a tracking number - 8/9/11: Marc Zakaria at Urban Tool e-mailed me, claiming they shipped my order but it was

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“After searched every UK website I could think of for...”

★★★★★

written by redmoss on 13/01/2011

After searched every UK website I could think of for sportHolster,
I decided to buy direct from urbantool website and I'm glad I did,
Their customer service is excellent and puts many UK websites to shame.

If you are going to buy from them my advice would be to add 20% VAT to the price of any item after using a currency Converter to calculate the difference from Euro to UK pounds,

And also this may only be for sportHolster but the size chart may be a little off, I would recommend going at least one size up from what the size chart recommends otherwise a perfectly good website.

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