Me being a very impatient customer I thought I would have annoyed the customer sales lady but nothing was too much trouble. Great fast responses to emails and calls. Would most definatly recommend to anyone. Thanks MSG thanks to you I have a lovely new car :) A* for Kelle who dealt with me!

I spoke to a guy who had sent me an email saying I had been 'pre-approved'. I called him and asked for some prices but was very clear I didn't want him to carry out a credit check as I was still getting quotes for a vehicle. He called me back and said I had been refused credit for a truck but he could probably get away with getting me approved on a 4x4. So essentially, he pushed through a credit check and it was refused, leaving a negative mark on my credit rating. His excuse was that I had ticked a box online agreeing to a credit check, which is true, however when he asked me for my bank details to perform a credit check, I refused to give them and made it clear that I didnt want any checks carried out before they gave me a price. I am now going to find it even more difficult to obtain credit thanks to MSG cars. I won't be going back to them in the future.

With a very poor credit record i didn't honestly expect much especially after trying all the others . In a less than a week i am now ready to pick up a cracking car , yes I'm paying over the odds per month but that is my fault nobody elses . My advisor was very friendly , very efficient and always prompt to reply to calls / emails . I now intend to use this second chance to sort my adverse credit and all thanks to the guys at MSG

MSG claim that they are different from all the other companies offering finance in this sector but unfortunately they are not. They are very pleasant on the telephone but never call when they say they will. It appears that they ' string you along ' for many days stating that they will receive a decision in minutes from the underwriters when in point of fact one never materialises. They do not appreciate that the people that they deal with are human beings and probably human beings that have been let down by other companies similar to them but this does not seem to hold much credence. Please do not put yourself through the anguish of constant telephone calls to them and receiving promises that do not materialise. Had they have been honest from the onset it would have made a considerable difference.

After so many let downs in the past. I came across MSG in a online search and liked the sound of there website so I decided to give it one more go to try obtain finance for the car I wanted. I have to say MSG where on the money with the service they provided me with,They where in constant contact via either telephone and email I was very open about bad credit history and they said they would help me. I dealt with a gentleman all the way through who was absolute legend through all my moaning and constant questions never failed to answer me through my constant worrying,He is absolute credit to MSG deserves great credit for the job he does for his customer goes above and beyond to help you. Would highly recommend MSG to anyone as I am due to pick up my new car tomorrow after the great work they did for me.:) Thanks MSG  Stuart N

I have been looking for car finance for quite a while. In all honesty I have a poor credit history! Stuck in a rut where I couldn't get credit to begin rebuilding it (if that makes sense) have applied for all sorts of credit - always same answer! Then I came across msg cars, thought is apply as I had nothing to lose. Didn't expect a response too be honest or if I was to get a response I was expecting the usual sorry we are unable to help!! However how wrong was I??? I had an email off a lady who said she would contact me the next day! Mmmmmmm wasn't convinced! Then true to her word she contacted me! I explained situation - past credit history - that I was now in a decent paid job but not able to buy a decent newish car in full! An advisor took all my details and told me I had been approved! Again very dubious - sounded too good too be true! But never the less I went along with it. As you're doing now - I scoured the net for reviews - saw one stating someone had been told they were approved then it didn't happen - even after they had put £100 reserve on their chosen car!! I was mortified! I rang Hilda to ask about the review and she said as long as you are 100% honest on application form you have nothing to worry about! Mmmmmmm again wasn't sure if I was doing the right thing!! Anyway I found a car or should I say my dream car!! Emailed the details over to her who then checked it all out for me. and went along to see the car and of course fell in love with it! But I just couldn't shake off the horrible feeling of it's never going to happen! I'll never get the finance!! I decided to put a £100 reserve on the car even though I was full of doubt! That was Tuesday and on Friday I am going to collect my mini convertible! I feel bad having my doubts in what she was saying and I'm only human. She promised me everything would be okay and it is! She was there whenever I had a question! I'm still so shocked to think I have finally managed to get finance on my dream car!! The only person I have to thank for that is this advisor!! If you are 100% truthful on your application and she says you're approved then you're approved!! Can't praise or thank MSG cars enough!!!

Very Very Happy Customer,,, I came across MSG whilst wondering if I wanted a new car. After filling in their very simple online form I was contacted by them over the phone. Within 2 working days I had picked up my new car. No hassle it was that simple. Can highly recommend.

The advisor is a legend!! she has been so patient with us, and thankfully never gave up we have just collected our new car, and this wouldnt have happened without her help great company to work with, will definitley use in the future

From the first enquiry, to the conclusion of the purchase, the company were first rate. When you hear someone say 'no problem' you tend to think the worst, but everything was very easy and the transaction went through with the minimum of stress for me. There were no problems, and everything told to me was accurate and spot on. I cannot praise the staff enough, I would like to name them but rules dictate otherwise. I hope to use them again in the future, and will buy another car through them without any hesitation. Well done to you all.

I dealt with a gentleman called Antony and the service that he provided was exceptional. The whole process has been painless and the person has been on hand, via the phone, the whole time to answer my questions and advise me throughout. On top of that he listened to what I needed and gave guidance on a car, which was perfect for my needs. I have picked the car last Saturday and I am extremely happy with the car. I cant praise him enough and would 100% use this company again!

Very happy with the service that MSG provide, cannot fault any aspect of the process. Dealt with an advisor who was so helpful, efficient and professional and got me the car I've wanted for ages. Extremely pleased with everything, would use again and recommend to everyone. Thank you MSG and keep up the good work!

Excellent customer service from the advisor @ MSG - friendly, knowledgeable and always keen to help get the best deal and handhold you through the process. Non status rates are generally not good but this is expected for a loan of this type - the idea is encourage you to pay the loan back earlier and this is always been their advice. Would definitely recommend to someone who was in the unfortunate predicament of a poor credit rating trying to get back on their feet.

Completely trouble free from start to finish. Really did not think I'd get at finance from anyone but MSG came through for me. Interest rates are a bit high but that's the price you pay for having a poor credit rating. The staff member I had was so helpful couldn't fault the service.