James Oliver Conservatories Reviews - www.jamesoliverconservatories.co.uk

★★★★☆
4.4 / 5
86% of users recommend this
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Latest Reviews

★☆☆☆☆

“A Joke of a company.”

Written on: 10/02/2022 by DavidH2000 (1 review written)

Please do not touch James-Oliver Conservatories (based in Lincoln) with a 10ft barge pole, their customer service and after sales support is absolutely abysmal. They are by far the worst company I have ever had to deal with, they fit doors and windows knowing that parts are missing or haven’t been supplied as part of the installation, only to then take months of haggling and chasing trying to get your newly installed doors and windows finished. If I had been informed before the installation… Read Full Review

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★☆☆☆☆

“Sales rep took offence when asked a simple question ”

Written on: 03/11/2021 by DillanCunningham (1 review written)

Only asked if permission was given from the customers for the sales representative to show photos of customer properties of installations carried out. I only request was that I didn’t want our photos shown to other customers and asked if they would delete the photos taken of our property after work was carried out. Sales representative said never been asked in all there years and got offended and said he would not quote for the work. Left in a hurry. … Read Full Review

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★☆☆☆☆

“After sales care is appalling - avoid at all costs”

Written on: 08/08/2020 by Ashworth306 (1 review written)

James Oliver conservatories did not adhere to their guarantee. They assured me work would be done under the guarantee but 2 weeks later told me it was not covered. The 10 year guarantee is not worth the paper it’s written on. A letter of complaint was not even replied to and their office staff were rude and hostile. AVOID THIS COMPANY if you want an honest reliable after sales service… Read Full Review

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★★★★★

“Solid roof with velux windows and slide door...”

Written on: 30/05/2019 by Nyna (1 review written)

Highly recommended! We are happy with previous job and decided to continue with James Oliver. Different unknown people come arround the house to complete different jobs. All very polite and easy to talk with. We like to thank you to a special member of staff who taken the old conservatory down and built a new one, as well as putting in a sliding door. He didn't only leave a piece of art behind him but while here, doing the job, was opened to explain and to reassure us ( mostly me) regarding… Read Full Review

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★★★★★

“Customer Support - Daro Outdoor Furniture -...”

Written on: 05/08/2018 by srHicks361 (1 review written)

Excellent Customer Support from this member of staff. I initially called the company to enquire if they had any Canterbury Bistro Outdoor Furniture available. My late afternoon call was taken by the answering machine and was responded to promptly by the staff member who took my note of my requirements and said the store had no stock but that they would check win Daro to see if there were any stock still available from the Manufacturer as this style was now discontinued. Later that evening I… Read Full Review

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★★★★★

“Great”

Written on: 27/05/2018 by jmManning1964 (1 review written)

A big thank you to joss for Senting my cushionsfor my new cane furniture...Great service from him and will definitely return… Read Full Review

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★★☆☆☆

“Great Workmen, Good Product, Poor Communication from...”

Written on: 25/05/2018 by Robert195 (1 review written)

The product, the fitters were exemplary, clean, efficient and friendly. They made a superb job of our replacement roof. In contrast the Office staff were shocking, there was no communication, and I was treated with disinterest when raising issues with them. ie. Where was the delivery that we had waited in to receive for a day, only to be told the "driver had gone sick that morning", but no phone call to tell us that. No acknowledgement of my two payments to the Company, until again I had to… Read Full Review

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★★★★★

“Great choice, great service”

Written on: 15/05/2018 by PumaGu (1 review written)

We found exactly what we were looking for and got excellent lights. They have an extensive high quality range available and I am so glad we cam here rather than buying from DIY or high street stores. Great service and knowledgeable advice to. All good! … Read Full Review

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★★★★★

“Excellent Service.”

Written on: 07/05/2018

The sales adviser that dealt with us was exemplary, despite only working there for three months. We thought he had been there for years. This made all the difference with our purchase despite the fact we were let down with our first choice of fabric and had to return to the show room to choose again.The showroom was well laid out and had a very relaxed atmosphere. The other staff members that we encountered were very nice. Our purchase arrived on date and time and the delivery men were very… Read Full Review

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★★★★★

“Great product and great service!”

Written on: 06/05/2018 by WRawlings (1 review written)

From the start we had a pleasant experience with James Oliver Conseratories. The sales team showed us various products without being too pushy. The price was upfront and nothing changed after it was agreed. The sales approach was flexible as we bought our own light fitting and skirting boards. The builder was a skilled tradesman who has done a very good standard of work. We bought the steel frame and the whole process was completed very quickly. There was a minor issue with the colour of the… Read Full Review

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★★★★☆

“purchase of achair”

Written on: 05/05/2018 by JudeGoode203 (1 review written)

James Oliver had a huge range from which to choose, but were willing to get into the showroom a single chair that we had seen in a catalogue . The sales man was very helpful without being to "pushy". This was a positive shopping experience… Read Full Review

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★★★★★

“Excellent service from James Oliver Conservatories”

Written on: 03/05/2018 by michael2010 (1 review written)

Firstly, our new Guardian Conservatory Roof. Will in the showroom was very thorough and knowledgable in explaining the Guardian conservatory roof, showing us the installation material as well as the different type of tiles used, lighting and timescales. The installer was excellent. He was committed, very experienced, thorough and kept us up to date throughout the installation. Highly recommended. After researching the cost of replacing our conservatory roof we chose the Guardian system… Read Full Review

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★★★★☆

“Extensive choice and good service”

Written on: 01/05/2018

After visiting a number of retailers and searching online we returned to James Oliver to purchase our conservatory furniture. They offered the best selection at competitive prices. We wanted the furniture quickly and the friendly, efficient staff went out of their way to ensure that it was delivered on the required date. We are delighted with the furniture and the service we received from the James Oliver team… Read Full Review

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★★★★★

“Open to the sky”

Written on: 30/04/2018 by Redkite70 (1 review written)

Decided to change polycarbonate roof to glass on our conservatory. James Oliver provided good service - pre installation, during installation and after sales. They resolved a couple of small issues quickly and without fuss. An all-round good service… Read Full Review

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★★★★★

“Just to say what a gent he is ,having had a glass...”

Written on: 30/04/2018 by keithcoupland (2 reviews written)

Just to say what a gent he is ,having had a glass ceiling light shade fail ,fall and shatter ,I visited James Oliver's showroom where I purchased the light 3 years or so ago ,without my receipt I might add . I explained what had happened to him, and he found ,ordered a replacement (£25 ) and said he would try to contact them on my behalf to see if they would help out re the replacement. Not holding out much hope I received a phone call the next day to say that the company were prepared to… Read Full Review

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★★★★★

“New Conservatory with Solid Roof”

Written on: 25/04/2018 by Wrightmz286 (1 review written)

Fabulous job giving us a new room we can use all year round. All staff and site workers excellent both polite and efficient. We've since had further bi-fold doors fitted and new cushions made for our conservatory suite. Service was again excellent - a shortage to order was followed with courier delivery service though not requested. Many thanks to all at Olivers… Read Full Review

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★★★★★

“Garden Room”

Written on: 13/04/2018 by RossSmythe (1 review written)

The whole team at James Oliver Conservatories have been professional, friendly and helpful with our new Garden Room. The straight forward approach to design and quote was far easier to deal with than expected. Communication was excellent throughout the build and the hard work from the friendly team that took our old lean too down, installed the base, assembled our Garden Room, electrics, plastering, floor and finishing was very impressive. We are delighted with the finished installation and are… Read Full Review

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★★★★★

“Great customer satisfaction”

Written on: 12/04/2018 by Giddygert (1 review written)

First time using James Oliver conservatories and would definitely use again. Ordered on the Tuesday, was delivered on the Thursday with a phone call in between explaining what was happening. Delivery guy was very friendly. All in all an excellent service… Read Full Review

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★★★★★

“Brilliant customer service from start to finish!”

Written on: 07/04/2018 by Bgosborn (1 review written)

When looking for our conservatorie we we told to come and look at James Oliver.When we went in we liked how friendly the staff was,the big selling point to us was how quick they could build it in. We found the builder, electrician, grounder worker and plaster to be so friendly, efficient, hardworking and very professional. We can only say if you are looking for a conservatorie or extension please go and see them at James Oliver, as they won't disappoint you. Thank you Mr and Mrs Osborn… Read Full Review

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★★★★★

“helpful friendly service”

Written on: 21/03/2018 by Sharnet (1 review written)

I was very pleased with the helpful and friendly service when there was a supply problem with some conservatory furniture I had ordered. It was all sorted quickly and efficiently. The furniture was delivered on time and I'm really pleased with it's quality. I'd definitely recommend this firm as they have been great to deal with… Read Full Review

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