Maid2Clean Domestic Cleaning Company Reviews - www.maid2clean.co.uk

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★★★★☆
4.4 / 5
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Maid2Clean are keen to provide a high standard of service and resolve any issues. If possible please state the area in which you received their service. 

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Maid2Clean Domestic Cleaning Company - www.maid2clean.co.uk

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Latest Reviews

★★★★★

“Terrific ”

Written on: 30/06/2020 by christinepietrylawetzler (1 review written)

It was very easy to begin. A few emails and we were up and running. The cleaner they sent is wonderful and professional. She is so liked by our family, my four-year-old draws her pictures when she's here to take home. I like that you can choose the number of hours. It doesn't always allow for the entire house to get cleaned but the major areas do, and since we're still working from home the smaller stuff is done by us. No need to pay for two extra hours for someone to make your bed… Read Full Review

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★★★★★

“Good service”

Written on: 29/06/2020

We have been happy with the service we have had from Maid to Clean except for one instance when our replacement cleaner didn’t fulfil her hours but we were still expected to pay the service fee for her visits. Otherwise we have been very happy with our helpful and pleasant regular cleaner. We are a couple both over eighty and I am a carer for my husband with dementia… Read Full Review

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★★★★★

“Lovely Company ”

Written on: 26/05/2020 by Simmons339 (1 review written)

Very professional and quick to respond to queries. Always sorting out any cleaning issues and sent us the best cleaner ever (thank you !) I wouldn’t have stopped using their services if I hadn’t moved city !… Read Full Review

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★☆☆☆☆

“DO NOT USE IN SOUTH LONDON AREA”

Written on: 16/03/2020

Extremely bad service. Cleaners are not vetted as cleaners it’s a free for all as they are self-employed so there is no way Maid2Clean know whether they can clean or not. Well in my case I had a random person. I am so angry. Maid2Clean have offered to send me one of their more experienced cleaners (why was this not done initially) and they would waive the agency fee but I would have to pay an additional fee to the second cleaner. Meaning I would have to pay twice. Really!?! My advice is to… Read Full Review

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★★★★★

“Excellent Service ”

Written on: 12/03/2020 by lgrout (2 reviews written)

We were matched perfectly with a cleaner for my housebound elderly mother in law. The cleaning is first rate. But not only that the cleaner has been really kind and even put up christmas decorations. She lets us know when she needs things like oven cleaner and even clears out the fridge once a week. My mother in law thinks she is absolutely wonderful and looks forward to the weekly visit. I would definitely recommend the service… Read Full Review

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★★★★★

“Great, friendly service!! ”

Written on: 12/03/2020 by Amycafc (1 review written)

Really happy with the prompt yet professional service!… Read Full Review

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★★★★★

“Excellent service”

Written on: 05/03/2020 by 129Simmons (1 review written)

Maid2Clean is very efficient at handling my query and request. Urszula is a very competent cleaner. She always arrives on time and works efficiently. I am very happy with the service provided… Read Full Review

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★★★★★

“excellent service”

Written on: 28/02/2020 by CherylM55 (1 review written)

Brilliant cleaning service, great value for money. The company is easy to deal with online or be contacted by phone, always polite and efficient. Nothing is too much trouble and the cleaning lady cleans to an excellent standard, is flexible, polite and trustworthy… Read Full Review

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★☆☆☆☆

“Horrific - poor cleaning, abrasive customer "service"”

Written on: 20/02/2020

Very professional veneer, website and paperwork until the contract has been signed. Aside from the money I paid direct to the cleaner, I'm not sure what I was paying the agency for after that as they only seemed interested in getting their money. I raised a complaint about items the cleaner had broken, which was supported by texts from her letting me know what she'd done. Their response was to simply send me an insurance claim form, which was useless given the policy excess was £100. I also… Read Full Review

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★☆☆☆☆

“Unbelievably useless”

Written on: 27/01/2020 by GrimRob (1 review written)

I had 4 cleaners and my house was only cleaned twice. All 4 resigned, 2 without even coming. I never complained about the 2 that did come. I just let my contract run out and told them not to bother sending anyone. I spent longer interviewing cleaners than I would have done had I actually cleaned… Read Full Review

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★☆☆☆☆

“Barely touched”

Written on: 18/12/2019 by Notpleased80 (1 review written)

Shocking. Barely touched the house, shower has even been touched bar to pour some bleach down the drain, sink has been cleaned hastily leaving dirty marks. One mop head used for the whole house. You can tell it was a rush job. Dishes have to be done all over again. I'll never use this company again. I'm disabled so struggle to clean and I now have to pay all over again for a better company to do the job. Save your money!… Read Full Review

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★★★★★

“Excellent service ”

Written on: 02/12/2019 by Abigaylem230 (1 review written)

W has a brilliant service and overall experience - thanks so much… Read Full Review

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★☆☆☆☆

“Diabolical! ”

Written on: 12/11/2019 by Lexi111 (1 review written)

Booked a 6 hour deep clean, after 2 hours the cleaner thought she was finished. I then had to spend my time pointing out areas which still needed doing. After 3 hours of cleaning gave up and sent her home. She basically gave all the surfaces a little wipe down and thought that would suffice. So much still mucky, dusty, smudged every mirror etc. It was truly awful. They send anyone to your home, clearly with no training. The only saving grace was that the lady was nice and pleasant. But she… Read Full Review

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★☆☆☆☆

“MISLEADING CLEANING COMPANY #Avoid”

Written on: 05/11/2019 by mcCunningham411 (1 review written)

Maid2clean seems to be un organised. Found it very strange that the cleaner are allowed to bring young babies to the clients homes. When working cleaners are also willing to take back hand deals. Cleaner promotes own services without company knowing. Cleaner not punctual or reliable at all. I wouldn't recommend this company at all. … Read Full Review

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★☆☆☆☆

“Waste of time, find a local cleaner instead”

Written on: 03/09/2019 by Trtlever (1 review written)

I used Maid2Clean for 6 weeks. Of those 6, the cleaner cancelled twice. They also didn’t do a very good job at actually cleaning when they were there. As an agency, they didn’t check up on the cleaner, they didn’t advise the cleaner, didn’t provide materials or do anything. They also advise you to pay a cleaner a very basic wage and take £4.49 per hour for doing almost nothing themselves. My advise - find a local cleaner. You won’t be saving yourself any time or money using… Read Full Review

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★☆☆☆☆

“Police threatened - a disgraceful service ”

Written on: 30/08/2019 by jamierobins (1 review written)

Basingstoke area. After a mix up with "welcome pack" that never arrived, followed by cleaners who were appalling and subsequently sacked by the agency (lots of complaints from customers and then the cleaners set up their own company and tried to poach clients, according to the company), no response to my queries about this over a fortnight period, no notification from the company that the cleaners had been sacked, the cleaners then never returned my keys / parking permit / fob. It took two… Read Full Review

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★★★★☆

“Trustworthy. ”

Written on: 10/07/2019 by starsamoon (1 review written)

Good reliable service. However, I didn't find the minimum of 4 hours a month was flexible enough… Read Full Review

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★★★★★

“Excellent Reliable Service”

Written on: 19/06/2019 by Woodruff325 (1 review written)

We have had the same person through Maid2Clean for many years - very trustworthy and reliable. Happy to recommend… Read Full Review

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★★★★★

“Very good service.”

Written on: 19/06/2019 by GrahamC1 (1 review written)

I have been with the company for 10 years and have had a series of hard-working, reliable and personable cleaners. Administration is efficient and communication good… Read Full Review

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★★★★★

“All very good, no complaints at all ”

Written on: 17/06/2019 by KirstenNelson (1 review written)

Every thing has been very satisfactory, I love having a clean house, the cleaner we have is lovely… Read Full Review

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