Easy Life - www.easylifegroup.com Catalogue Reviews

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Easy Life - www.easylifegroup.com
★☆☆☆☆
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4.0% of users recommend this
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“Reply within minutes”

★★★★☆

written by on 04/04/2012

Recently purchased a pair off insoles "BOGOF" only one pair turned up so emailed and got an answer in minutes.First pair arrived in 3 days so hoping free pair will arrive in same time.Haven't purchased from this company before but on first impressions they seem ok,time will tell.

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Asked by ReinaJane on 12th November 2015 Report this content
I have returned a 2 seater furniture protector on 26 October to exchange for the larger 3 seater size, and I am still waiting! I have rung several times, no satisfaction given, told 2-3 weeks then they hang up! I realise it will be £5 extra for the larger size. Postage should be free as it is an exchange. P.S no answer to my emails from them either. Can anyone help me?

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Asked by cloverme on 24th January 2015 Report this content
Can my order be cancelled without being charged? So far no money has gone from my credit card account. The items were ordered on 9th January and I'm still awaiting delivery.

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Answers (1)
Report this content Smith52 Written on: 19/02/2015
You can cancel order without charge. Money is taken from card only on despatch of goods. Just contact pathetic.customer service by phone(min20 hold) they seem to understand the word cancel if you insist on it. Have waited 6 weeks for non delivery. So cancelled order and found same items on E.bay cheaper and next day delivery. Did this yesterday. Goods despatched yesterday or today delivery tomorrow, all tracked and emailed to confirm each stage. Dont use this company. Zero star rating.
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