PoshRosh Reviews - www.poshrosh.co.uk

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★★★★☆
3.8 / 5
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Latest Reviews

★☆☆☆☆

“USE ANOTHER COMPANY”

Written on: 07/08/2016 by Strathclyde (1 review written)

Ordered a barbantia bin. Took money straight away. Order didn't arrive. Tried to email company; email not recognised. Phoned company. Person I spoke to said straight away it was out if stock!!! I never even gave my name or order number. I have still had no correspondence from company after 1 month. I have now recovered my money via my credit card. They were asked to respond by credit card company and chose not to-WHY… Read Full Review

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★☆☆☆☆

“"Do you get a lot of annoyed people calling up?" - "YES"”

Written on: 21/05/2016 by HappyShopper73 (1 review written)

Well at least they were honest about something! Item ordered on 3rd May, hadn't arrived a week later - unlikely explanation given "FexEx had lost it" - wouldn't give me the tracking number though. Was promised one would arrive/refund in 3 days. Predictably it didn't turn up so called back today (21st) and was given the same FedEx Story - I demanded the tracking number, no surprises when the number produced was unrecognised on FexEx. When your item doesn't materialise, don't mess about with… Read Full Review

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Happyshopper73's Response to HappyShopper73's Review

Written on: 23/05/2016

I put the names of the directors and the addresses of their other businesses (both publically available info) in the post I made, but these were removed by the moderator???

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★☆☆☆☆

“AVOID THIS RETAILER LIKE THE PLAGUE”

Written on: 23/07/2015 by Tori1 (1 review written)

Very bad company. Take your money and if there is a problem with the product they won't refund even if it's within warranty. Seriously dubious about them. I asked to complain to management or the owner and was told 'we are not allowed to give out those details maam' umm surely a reputable company would be more then happy for customers to contact management should the need arise!!!??? Appalling from beginning to end… Read Full Review

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★☆☆☆☆

“Warranty repair was refused on the juicer after 4...”

Written on: 13/03/2015 by Olive212 (1 review written)

Warranty repair was refused on the juicer after 4 months of purchase.I had to contact the manufacturer as instructed by shop manager and deal with it on my own.Manufacturer without any problems offered refund,however, he was surprised by the situation.I do not recommend,no more purchases in the posh rosh… Read Full Review

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★☆☆☆☆

“Terrible Online retailer”

Written on: 24/01/2015 by 303Gillespie (1 review written)

I often order products online, and I've never encountered an online retailer as poor as PoshRosh. I ordered a product in the first week of November, and they took the money, but no sign of the delivery. Three weeks later I called them, and they informed me it was out of stock (at no point had they called or emailed). It was however on order, they told me, and would be a couple more weeks if I was happy to wait. Christmas came an went, and in early January I called again to be told that the… Read Full Review

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★☆☆☆☆

“Worst ”

Written on: 07/01/2015 by Daytone109 (1 review written)

Worst website..ordered on Christmas and after payment I get an email saying the product in 7-10 days.they don't even bother to update you.it was my first and last purchase ever!! I intend on going on every website and telling everyone about this ...useless… Read Full Review

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★☆☆☆☆

“Highly disappointed”

Written on: 27/12/2014 by mj68 (1 review written)

I ordered 3 items for Christmas presents on 7 December. I knew there could be a 10 day delay in receiving my order but I was surprised to get an email on 19 December stating they only had one item in stock and the other two would not be available until January. They said that they could deliver the item in stock for next day delivery so I accepted that and said I would wait for the other two items. Unfortunately, the "next day delivery" never happened! I sent an email on 23 December stating… Read Full Review

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★☆☆☆☆

“Apalling customer service”

Written on: 23/12/2014 by Unhappy16 (1 review written)

Ordered 2 items and was told 1 item was not in stock and would be available in 10-14 working days. This time expired and I had no contact from PoshRosh, I contacted them and was told the item would not now be available until the new year. A few days later I received an email that the item was now in stock and asked for my delivery instructions however the second item that was originally in stock was now not available. As I was on vacation I specified a delivery date 2 weeks ahead and enquired… Read Full Review

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★☆☆☆☆

“absolutely horrendous”

Written on: 24/09/2014 by London382 (1 review written)

item ordered on Tuesday 16th September 2014 for next day delivery to date the item has NOT arrived. 24th September 2014 No response to a previous email sent NO answer on your dedicated on-line shopping phone number. I rang the in-store phone number to be told no one in that can help me, as no one is working in that department today. According to your website office/on-line sales are open today 0800 to 1800. This item is required by TOMORROW, no chance of that happening (or is there??? No one… Read Full Review

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★☆☆☆☆

“Still waiting on item 2 months later!!”

Written on: 15/09/2014 by KatherineReilly (1 review written)

I ordered item online & no word item was out of stock until I received email order confirmation stating 'item available for you in 10-14 working days'. Why do they sell item online if they do nit have in stock themselves. I have now contacted them twice was told would receive it end of August this is now middle of September! This is now nearly 2 months later since I placed original order. Item was for a birthday present which has passed. Would NOT recommend using this website!… Read Full Review

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★☆☆☆☆

“Why take payment and then say OUT OF STOCK”

Written on: 14/09/2014 by 421Ross (1 review written)

Payment taken immediately, then sends e-mail to say 10-14 day waiting time as item is out of stock. Anyone can advertise a price below everyone else if they haven't got the item!!!… Read Full Review

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★☆☆☆☆

“Truely Awful Company! ”

Written on: 13/08/2014

I have waited a whole month for an item which when I placed the order was in stock. There has been no correspondence from Posh Rosh to advise the item was in fact out of stock and they were awaiting a delivery. I made numerous phone calls and was told it would be on it way. I have today asked for a full refund (lets see how long this takes), this is no way to run a business in such a competitve market. Do no buy from this company, they have failed miserably to deliver!… Read Full Review

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★☆☆☆☆

“£14.99 p+p! Total rip-off!”

Written on: 09/07/2014 by LibertyMcNeil (1 review written)

If you live in Scotland, don't waste your time! I ordered a bag at the cost of £40 and was told p+p was £4.99, that's fine I thought, all went through fine. That was until I received an email in the afternoon stating that because I lived in Inverness they were going to charge me an extra £10!!!!! I was straight on the phone to cancel the order, only to be spoken to with attitude that was totally uncalled for. Don't these people know that Inverness is UK mainland!!! We don't live on an island… Read Full Review

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★★★★★

“Most Excellent Service”

Written on: 28/06/2014 by iancoates64 (1 review written)

I ordered a French press coffee maker that turned out not to be in stock. PoshRosh made three really good suggestions for alternative products that were in stock, all of which were cheaper than the original. We swapped our order and the item was dispatched the same day, with a refund of the difference to follow. Another good thing is that they use DPD to deliver things. They are by far the best delivery people in the UK because of there on line tracking system. Just a joy to deal… Read Full Review

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★★★★★

“Exellent Customer Service”

Written on: 14/06/2014 by Boosterking (1 review written)

I bought a Philips juicer around 4 months ago .Used just a several times and stopped working. Contacted Customer Service who advised me to send back the item to them .In 3 days i received a brand new Juicer ,same model as a replacement. 100% satisfied with Posh Rosh Customer Service department. I highly recommend this company. … Read Full Review

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★★★★★

“QUICK!”

Written on: 11/06/2014 by Turner627 (2 reviews written)

very pleased with PoshRosh, amazingly quick delivery and well informed staff. Will be placing an order again. Thanks… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 11/06/2014 by Juliebpink (1 review written)

I am extremely happy with the bag I ordered. Also the customer service is fantastic, quick responses to emails and very helpful. I will definitely order again… Read Full Review

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★☆☆☆☆

“BUYERS BEWARE. ..”

Written on: 29/05/2014

Why bother going to the effort of advertising something if you dont have stock? Not only no stock but couldnt even be bothered to let me know.I only found out I was not going to get the item I paid for a weak earlier when I contacted them to see why it was late.wish I read the reviews before I ordered.buyer beware… Read Full Review

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★☆☆☆☆

“Still Waiting!”

Written on: 27/05/2014 by Hullaz223 (1 review written)

I ordered a Bodum knife block as after some research found PoshRosh to be the cheapest around. I have since found there is probably a reason for that! I was initially told via email that I would receive said item within a couple of days, I then received an email confirming the wait would be 5-7 working days. I called last week and was informed the order would be coming in by the end of last week and I would receive the item either end of last week/beginning of this. I chased again this morning… Read Full Review

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★☆☆☆☆

“Bad customer service”

Written on: 24/05/2014 by AletheaD (1 review written)

I'm very local to this store so decided to purchase a buggy board accessory for my bugaboo buggy. On asking how difficult it was to setup, I was told rather abruptly, 'oh no I'm not going to fit that for you'. So in response, 'no I'm not asking you to do it, I just need to know how to fit it.' The response was 'oh it's easy, but I'm not doing it for you.' I wasnt asking for it to be fitted, and the reponse made me wonder why I actually purchased the item. Very poor customer care, hence the… Read Full Review

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