Flooring Supplies Reviews - www.flooringsupplies.co.uk

★★★★★
4.6 / 5
93% of users recommend this
  • Value For Money

Description (provided by business)

We sell beautifully stunning and eye catching floors for the best value around. It’s all covered, from solid and engineered wood to laminate, vinyl and natural carpets, not to mention a wide range free samples, flexible delivery options and a top notch customer service team. We believe that a good home starts with a good floor, so whether you’re looking for some warm rustic charm or a slick contemporary feel, we've got everything you need to get you well on your way to your ideal home. We've got 5 superb stores for you to visit, each one bursting with gorgeous floors and friendly staff. You can find us in Norwich, Thetford, Thurrock, Edmonton or Croydon – and, of course, in our lovely corner of the internet!
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Latest Reviews

★★★★★

“Competitive and Helpful Flooring Supply”

Written on: 22/11/2017 by daveion (3 reviews written)

I shopped around for a laminate floor and visited my local Flooringsupplies UK show room as well as many others. I had a great choice of products and sound advice from knowledgeable staff. I decided to get my flooring from them after considering all options based on price, free delivery, and customer service. Service is expected these days but I was impressed with every point of contact from the advice that I received, a sample through the post that took less than 24 hrs, email contact to make… Read Full Review

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★★★★★

“Very Good”

Written on: 21/11/2017 by 282Church (1 review written)

Items arived on time, in good condition at a reasonable price… Read Full Review

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★★★★★

“Kahrs Oak Verona Engineered Wood Flooring”

Written on: 17/11/2017 by trex.harrison (1 review written)

This excellent flooring was ordered, supplied and fitted in 2 large adjoining rooms in Feb 2013. The results are and remain excellent. Customer service staff were most helpful, free samples arrived promptly. We received a £180 back from the fitter who found the flooring so easy to fit and finished 2 days early. 4 1/2 years on, we are doing another room in the same wood, yes, and using the same fitter. Rex Harrison Warminster… Read Full Review

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★★★★☆

“Looks great! ”

Written on: 16/11/2017 by leHurley196 (1 review written)

Flooring arrived in good time. One packet of flooring was damaged, however a new packet was sent out as soon as possible. The flooring has now been laid and looks fantastic in our new home :) … Read Full Review

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★★★★★

“Unfinished engineered oak”

Written on: 16/11/2017 by DannyRudd (1 review written)

I’m only able to really comment on the service and delivery of the flooring as it isn’t down yet so hasn’t been tried and tested, however; I choose this flooring as I like the ‘rustic’ look and want to colour/finish it to match the staircase I’ve made. The flooring is being aged/oiled and acclimatising as we speak. So far so good! The flooring boards look lovely, they are finishing off a treat and the hassle of doing all myself makes it all worthwhile as it looks how I want it… Read Full Review

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★★★★★

“This is the second time I have bought Quickstep...”

Written on: 16/11/2017 by KFlett (1 review written)

This is the second time I have bought Quickstep flooring from Flooring Supplies the item was top quality and it arrived in A1 condition. Thanks again for a great service… Read Full Review

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★★★★★

“vintage timber polyflor”

Written on: 16/11/2017 by stecot (1 review written)

samples ordered and came within two days ! chose floor and ordered , also free delivery came in 3 days . excelent service would highly recomend to anyone . floor is down completed and looking great thanks… Read Full Review

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★★★★★

“Great service ”

Written on: 14/11/2017 by SophieHagan118 (1 review written)

Very helpful staff nothing is a problem would definitely use again… Read Full Review

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★★★★☆

“great floor. not so good underlay”

Written on: 13/11/2017 by frankonline (1 review written)

Excellent floor. Very helpful in Thetford showroom. This is the second floor I have bought and installed myself from Flooring supplies. Very happy with the finished floor. Only snag was the underlay: After a phone call with one of the sales people, I was expecting an underlay with an adhesive edge/strip to link up the damproof membrane. Alas, the 'bronze' underlay doesn't have an adhesive strip (had to buy some double sided tape - extra £10)… Read Full Review

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★★★★★

“Very Happy With Service And Product”

Written on: 13/11/2017 by GreyLagoons (1 review written)

Ordered a large quantity off Quick step for the whole of a property I bought to rent. I was very happy with the service I received and the price couldn't be beaten or indeed matched.Friendly and efficient telephone sales advisors and not pushy.Delivery was on time and I was kept well informed of delivery window, an altogether painless experience, would definitely recommend… Read Full Review

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★★★★★

“Quality look for a decent proce”

Written on: 13/11/2017 by Dempsey44 (1 review written)

Quick sample service and accurate colour. Easy to join and looks professional even though we're doing it. Looks good and sound good underfoot. Looks like we paid more. Other trades people commented on good price too… Read Full Review

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★★★★★

“Excellent service ”

Written on: 13/11/2017

Easy to use website, delivered on time, very pleasant delivery man. Would definitely recommend… Read Full Review

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★★★★☆

“Great flooring at a good price despite a shipping error”

Written on: 12/11/2017 by ryPollard81 (1 review written)

Initially I got the wrong style of flooring delivered which was a picking error, however after contacting the returns dept a swap over was arranged at my convenience at my workplace. This meant I didn’t have to take another day off work which was great. I’ve had the flooring for 3 years now and besides scratching quite easily it has been great, very nice to look at and very sturdy!… Read Full Review

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★★★★★

“Excellent all round ”

Written on: 11/11/2017

Quick service, quality products, fair pricing. What’s not to like ?… Read Full Review

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★☆☆☆☆

“Poor delivery and quality ”

Written on: 11/11/2017 by Hallvc430 (1 review written)

The initial delivery was collapsed from the pallet however I took the pallet in good faith and following confirmation replacement of damage would be undertaken , following.establishing we could use in part some 8 m2 damaged we established over 4 m2 were short when this was explained I was informed photo eve dance head required , this is almost impossible to explains by photo so we purchased a further 4 m2 in addition we note the volume of filler within the flooring is in excess of acceptable by… Read Full Review

By Flooringsupplies.co.uk

Written on: 13/11/2017

Hi, we’re sorry that your boards were damaged in transit. We are always happy to replace boards which are too damaged to be used – all we ask is that we receive a photo of the damage.
The floor you chose is advertised as a rustic board. This means that it has more grain variation than any other grade of board. Any rustic floor can have a large number of knots, cracks and other features, all filled in to keep the surface smooth and flat - this is considered part of the appeal of a rustic floor.
Kind regards,
Tom

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★★★★☆

“Good, fast service”

Written on: 10/11/2017

Flooring Supplies has had my last 2 Quick-Step orders in stock. They delivered quickly (although I would have liked a 2 hour time slot service). There were almost no problems with the engineered wood flooring itself - it was well packed onto a pallet. 3 small faults in 22 square metres. It's laid now, so we'll see… Read Full Review

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★★★★★

“Engineered oak flooring”

Written on: 09/11/2017 by grMeier470 (1 review written)

I found this company to be efficient ,very reasonably priced, the telesales person very competant and the quality of the flooring and delivery to be excellent… Read Full Review

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★★★★★

“Great service from flooring supplies but delivery...”

Written on: 09/11/2017 by Emerson240 (1 review written)

Great service from flooring supplies but delivery driver grumpy and unhelpful! … Read Full Review

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★★★★★

“First class service .”

Written on: 07/11/2017 by LukasKoenig (1 review written)

From start to finished delivery i was kept informed at all times.really good product too,friends and family are highly impressed with the flooring.i will use again,no question… Read Full Review

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★★★★★

“Grey waterproof laminate”

Written on: 06/11/2017 by Dixie1972 (2 reviews written)

Excellent service from start to finish. Beautiful flooring and very easy to fit. I struggled to find a grey waterproof laminate for my bathroom and didnt really want to spend a lot but so glad I paid the extra as really happy with the finished result… Read Full Review

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