Home Leisure Direct Reviews - www.homeleisuredirect.com

★★★★★
4.6 / 5
91% of users recommend this
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Latest Reviews

★★★★☆

“Starwars Pinball”

Written on: 18/11/2017 by Parks231 (1 review written)

The Pinball machine is awesome, has been installed in great condition and trouble free. The only criticism I can mention is the delivery team communication is average, often not returning messages and email. The sales service was exceptional, would advise to visit the great showroom and get served a great coffee, no hard sell at all which we appreciated… Read Full Review

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★★★★★

“Professional removal/installation”

Written on: 16/11/2017

Thank you very much for the very professional and efficient service your team provided for the removal and installation of our dining/pool table. The team were clearly experienced and took the table apart swiftly with great care and reassembled at the new address. The team made sure we were happy with everything and were very helpful and friendly too. We were delighted with this specialist service and would recommend. Thank you very much… Read Full Review

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★★★★★

“Excellent Table and Excellent Service”

Written on: 31/10/2017 by MarkJack75 (1 review written)

Having visited the showroom I already had a good idea of the quality of the tables, which was very impressive. The staff were very helpful, from the showroom visit all the way through to the after-sale conversations. Delivery was slightly late, but the wait was definitely worthwhile. I'd definitely recommend to any friends considering a pool table or games room… Read Full Review

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★★★★★

“Pool Table supply, delivery and installation.”

Written on: 28/10/2017 by icSharpe237 (1 review written)

We earlier had an MDF pool table which rumbled when used. The surface was of poor quality, the supplied wire brush removing the felt from day one. It was difficult to put spin onto the balls and the balls showed signs of chipping after only a few plays. It must be pointed out that it was manufactured overseas. We invested in a slate bed pool table supplied by Home Leisure Direct which was in a different league altogether. From the first strike of the ball it was very clear that the table was… Read Full Review

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★★★★★

“very good service”

Written on: 14/10/2017 by Ryliem439 (1 review written)

Everything was spot on from start to finish, simple as that… Read Full Review

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★★★★☆

“Great service and quality.”

Written on: 12/10/2017 by Jdcurley (1 review written)

The sales process was great, very helpful and informative. The Driver was ill on the day but they still managed to get the table out to me which i was impressed with. overall great company… Read Full Review

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★★★★★

“Table Tennis Table”

Written on: 10/10/2017 by seascape19 (1 review written)

Great service, delivered as promised and very happy children, but make sure you give yourself time to build the table… Read Full Review

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★★★★★

“pool tabel lights”

Written on: 28/09/2017 by ghumprey (1 review written)

excellent service and products… Read Full Review

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★★★★★

“Prompt, efficient service from start to finish”

Written on: 21/09/2017 by SaraofKent (1 review written)

From start to finish the service was quick and efficient; from the initial phone call to final delivery. I found the website extremely useful as it fully explained the products I was interested in buying, with helpful videos too. On calling Home Leisure Direct, the sales representative efficiently answered my questions and dealt with the order, clearly explaining the process. From then on, everything ran like clockwork with the delivery company contacting me just minutes later. Further calls… Read Full Review

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★☆☆☆☆

“After sales service is a joke!”

Written on: 07/09/2017 by Simon__M (1 review written)

Paid £5000 for a pool table and the wrong one turns up. No interest in resolving the issue without charging me another £4,500!!! to restock the one they have delivered. Looks like I'm not alone either, seems it's a take the money and go on holiday company.. NEVER USE THEM… Read Full Review

Vmcnicholas's Response to Simon__M's Review

Written on: 09/09/2017

Worried about your review. My son ordered a pool table on 26th June. Implied would be 3 weeks, then 6-8 weks, then August holidays of manufacturer. STILL WAITING, having paid full amount plus delivery up front!

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★★★★★

“Pool cues”

Written on: 04/09/2017 by James_Forrest (1 review written)

Ordered on two occasions now. First time i went and looked round the showrooms and it is like every guys dream! Games and tables everywhere!! One of very few places i found online who had a fantastic knowledge of cues and had tables to test them on. Asked for some advice on cues for a home table due to space amd made an order for two short cues. Second time was an online order for two replacement medium cues that i had tried in the showroom. On both occasions order was recieved within 2… Read Full Review

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★★★★★

“Great showroom”

Written on: 30/08/2017 by rmIngram306 (1 review written)

Great service and showroom. Over 5 tables to view. Would recommend to a friend. … Read Full Review

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★★★★★

“Great customer service”

Written on: 21/06/2017

Table tennis as described and delivered promptly. I had a few questions about my order which I sent by email. Customer service was friendly and responded promptly to all my queries. Would happily deal with this company again… Read Full Review

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★★★★★

“5 star service”

Written on: 31/05/2017 by HannahGreenwood (1 review written)

From the point of ordering up until the products arrived we received first class service. This company has such a great set of products available, and will happily assist you with any questions you have and help guide your purchases. A great company to deal with, I will be ordering again soon!… Read Full Review

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★★★★★

“Branded pool cloths ”

Written on: 31/05/2017 by Egdaws (1 review written)

Over the moon with the quality of the cloths purchased! And also delighted with the detail and organisation throughout the design stages! staff have always been so helpful and thorough! And the customers we organise the cloths for are always so happy!… Read Full Review

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★★★★★

“Delighted with table”

Written on: 24/05/2017 by KadinTilley (1 review written)

Good service , very friendly on the phone and when putting table up for us . A very good product that we are delighted with… Read Full Review

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★★★★★

“On time, right and more than expected”

Written on: 23/04/2017

I ordered two additional rest sticks and heads. They arrived promptly (1 week)and the heads had been fitted on to the sticks, which saved me time and were done better than I would have done myself. Adding this to the pool table, cues, balls etc. this time last year and the cue stand at Christmas, and it's been a perfect interaction with Leisure Direct. Would happily recommend to a friend. Now, if only Leisure Direct could be persuaded to do a bar billiards table I could turn the room into a… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 16/01/2017

I recently bought an arcade console. The ordering process and customer service has been fantastic. I had a tight deadline which they met and the delivery team couldn't have been more helpful. Thank you… Read Full Review

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★★★★☆

“Pool Table & Accessories Purchase”

Written on: 15/12/2016 by Cullenk349 (1 review written)

I ordered a 7' Supreme Pool Table with accessories (e.g. Aramith spots & stripes) in mid-late October. Initially I was looking for a purple clothed table in walnut trim, however on discussion with the sales team, it was identified that it would be nigh on impossible to get a newly made table prior to Xmas. However, a blue clothed table of the same make and trim was available immediately from stock. It was later discovered - after placing the order - that the table in stock was damaged. On… Read Full Review

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★★★★★

“Home leisure Direct are amazing”

Written on: 17/11/2016 by Craiggy1963 (1 review written)

All I can say is the staff at home leisure direct are really helpful and really know there stuff especially the person I dealt with who has gone out of his way to help process my order and nothing was a problem . I bought a pool table and a amazing duke box which we have lots of fun with, especially when we blue tooth music from our mobile phones. We noticed a few weeks after the delivery that there was a small flaw on the fabric behind the grill of the duke box, but didn't notify them until… Read Full Review

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