Home Leisure Direct Reviews - www.homeleisuredirect.com

★★★★★
4.6 / 5
91% of users recommend this
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Latest Reviews

★★★★★

“Pool table and arcade machine purchase”

Written on: 25/05/2021 by Jillianp320 (1 review written)

The member of staff was super helpful, always came back to me when i had questions, bought a pool table and arcade machine - both surpassed expectations… Read Full Review

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★★★★★

“Brilliant ”

Written on: 12/05/2021 by DazKay (1 review written)

I recently purchased a pool table with Home Leisure Direct. The table itself is brilliant, good quality, solid and lovely to play on. The service was very good indeed. Very pleased I used this company… Read Full Review

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★★★★★

“Pool table install”

Written on: 30/04/2021 by Bradleyc1 (1 review written)

Delivery was very quick & easy. Two members of staff were very knowledgeable, nice touch to run through the equipment which came with the table, and how to maintain the table. Very happy with the product. There was a lack of communication between the purchase and delivery - but if i chased I was sent an update response quickly. … Read Full Review

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★★★★★

“Fantastic company, fantastic product, fantastic service ”

Written on: 26/02/2021 by sparky4637458 (1 review written)

Just wanted to say what a fantastic buying experience I had with your company buying a dining room pool table, excellent service from every single aspect from first contact right down the professional installation from your two staff. I was kept up to date on everything happening with my order, even on the day of installation I was given tracking details, so I could go about my day and not miss the guys when they turned up for the installation. If anyone is out there and want’s a top quality… Read Full Review

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★★★★★

“Brilliant ”

Written on: 26/02/2021 by faye302 (1 review written)

We are really pleased with our dining/ pool table and benches with storage. They look amazing and are really comfy too! Everything arrived in perfect condition and is just what we wanted. Really high quality and looks incredible. They were really helpful throughout the ordering process and the 2 guys that delivered were brilliant. Really professional and really informative about all of the stuff. Couldn't have been nicer! We will be recommending you for sure!… Read Full Review

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★★★★★

“Supreme pool table”

Written on: 24/02/2021 by Cristt (1 review written)

We ordered a pool table but because of high demand we had to wait for stock. We were kept upto date though out with expected deliver and they sent us the dart board early so we had that to play with at Christmas. We now have the pool table which is lovely ,great quality and the gentlemen (Tyrow & Mark) that delivered and set up were very polite and provisional. They explained/advised how to care for the pool table. Excellent service throughout… Read Full Review

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★★★★★

“Really pleased - arrived before expected”

Written on: 30/12/2020 by Miley145 (1 review written)

Spoke with someone who advised they would do what they could to get the table before Xmas but no promises, arrived day day before Xmas eve so could enjoy with the family. Great product and service, would thoroughly recommend. The table both looks and plays fantastically… Read Full Review

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★★★★★

“First Class Pool Table”

Written on: 09/11/2020 by mikeking147 (1 review written)

Immaculate service especially though tough covid period where most companies are falling behind on deliveries! Received table sooner than expected and first class service from the Home Leisure Direct Team. Highly Recommended especially if looking for a Supreme Winners Pool Table… Read Full Review

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★★★★★

“Great Pool Table”

Written on: 06/11/2020 by HPeddar (1 review written)

Love it! The delivery guys were great. Installed and explained everything to us. Would highly recommend… Read Full Review

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★★★★★

“Excellent Service”

Written on: 27/10/2020 by sueannis (2 reviews written)

We have been truly delighted with our Pool table (a 7 foot Oak Huntsman with Gold cloth). We didn't visit the showroom due to being in London and COVID. Instead we telephoned and spoke to a man who talk us through options from the website and also sent some individual photo's to me e mail address. The website was informative to ensure that we ordered the correct size pool table, cues etc for the room. Delivery was inline with the suggested timelines and delivery drivers very courteous and… Read Full Review

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★★★★★

“Excellent again!”

Written on: 14/10/2020 by Steve818 (2 reviews written)

From start to finish a great experience with professional, friendly and helpful team who really know their stuff. This is the second pool table I've had from them and will always recommend. Thanks guys… Read Full Review

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★★★★★

“A great company”

Written on: 08/07/2020 by JakobeWeeks1979 (1 review written)

I would highly recommend this company. Made initial enquiry about a pinball machine and spoke to a very helpful sales manager. He could not have been more helpful, honest and straightforward with me. He made the whole buying experience an absolute pleasure and filled me the customer with complete confidence regarding quality and price. I would highly recommend this company as the best value and the best quality place to go for home gaming equipment and particularly arcade games – top service… Read Full Review

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★★★★★

“Excellent service”

Written on: 12/06/2020 by sergeantmajor (1 review written)

Just a note to thank you for your service with the pool table at the Assessment Centre (Pirbright). The two guys were a pleasure to work with. They were patient, polite and professional at all times. In particular, they worked around a busy schedule in order to minimise impact on our daily output. They were good humoured, diligent and flexible, and completed the work to a high standard. In short, they are a credit to your company. Once again, with thanks. … Read Full Review

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★★★★★

“Excellent customer service”

Written on: 30/04/2020 by Elliott25 (1 review written)

Excellent customer service!! Especially during these tuff times and restrictions!!! Keep it up !! 5 star service!… Read Full Review

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★★★★★

“Excellent as always”

Written on: 28/04/2020 by Dazzacross (1 review written)

I’ve dealt with Home Leisure Direct a few times including a pool table and more recently a table tennis table. Absolutely first class service right through from ordering to delivery. Excellent quality products and accessories… Read Full Review

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★★★★★

“titles with 3 words or more are best.”

Written on: 27/04/2020 by michaeleyre801hotmailcom (1 review written)

The young man could not have been more helpful,it was almost as if he had been the long lost, but now returned and highly revered, son of the Helpful dynasty, from Helpfulton in Helpfulsville. As ratings go, this particular dial goes to '11'. Cheers. … Read Full Review

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★★★★★

“Butterfly match table”

Written on: 23/04/2020 by Paulsnaith100 (1 review written)

A big thank you to Home Leisure Direct for excellent service when buying a Butterfly table tennis table. I searched widely before ordering the table and decided to try Home Leisure Direct because of its extensive range of products, great prices and strong customer feedback. Given high recent public demand, I called the company to check on the availability of the table, and received very friendly help confirming that a table was in stock and then in taking my order. The table arrived about five… Read Full Review

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★★★★★

“Their FB page is very helpful”

Written on: 29/03/2020 by tinnyjames (1 review written)

I messaged their Facebook page asking about their openness during the CV19 lockdown. For obvious reasons, they aren't delivering right now. As inconvenient as that may be for me, I am glad they aren't trying to pretend like they're essential at the expense of their employee's safety, the way Starbucks and others have done. I have a background in sales, both electronics and finance, so I tend to spot salesmen red flags from a mile away and I had absolutely no issues talking with them. There was… Read Full Review

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★★★★★

“Outstanding Customer Service ”

Written on: 13/03/2020 by AndrewGorehamSmith (1 review written)

I purchased a dining/pool table from home leisure direct. My experience over the phone was fantastic. After speaking to a gentlemen over the phone, all my requirements were met easily, quickly and positively! Nothing better than great customer service like that. Top bloke. Thank you!… Read Full Review

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★☆☆☆☆

“AVOID, AVOID, AVOID!!!”

Written on: 20/02/2020 by Clark36 (1 review written)

We ordered a 7ft Signature Tournament Pool Table from Home Leisure Direct costing £1,052.97 on 8th January 2019. We were advised the expected delivery date would be 8-10 weeks from ordering. After 16 weeks, several phone calls and countless emails later, our pool table finally arrived! HOWEVER.....It arrived damaged in several places. The legs were scuffed, the table cabinet was scratched and dinked, the steel pocket trims were scratched and dented and the cloth was poorly finished around… Read Full Review

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