Home Leisure Direct Reviews - www.homeleisuredirect.com

★★★★★
4.6 / 5
91% of users recommend this
  • Customer Service

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  • Value For Money

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Latest Reviews

★★★★★

“Excellent Service”

Written on: 27/10/2020 by sueannis (2 reviews written)

We have been truly delighted with our Pool table (a 7 foot Oak Huntsman with Gold cloth). We didn't visit the showroom due to being in London and COVID. Instead we telephoned and spoke to a man who talk us through options from the website and also sent some individual photo's to me e mail address. The website was informative to ensure that we ordered the correct size pool table, cues etc for the room. Delivery was inline with the suggested timelines and delivery drivers very courteous and… Read Full Review

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★★★★★

“Excellent again!”

Written on: 14/10/2020 by Steve818 (2 reviews written)

From start to finish a great experience with professional, friendly and helpful team who really know their stuff. This is the second pool table I've had from them and will always recommend. Thanks guys… Read Full Review

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★★★★★

“A great company”

Written on: 08/07/2020 by JakobeWeeks1979 (1 review written)

I would highly recommend this company. Made initial enquiry about a pinball machine and spoke to a very helpful sales manager. He could not have been more helpful, honest and straightforward with me. He made the whole buying experience an absolute pleasure and filled me the customer with complete confidence regarding quality and price. I would highly recommend this company as the best value and the best quality place to go for home gaming equipment and particularly arcade games – top service… Read Full Review

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★★★★★

“Excellent service”

Written on: 12/06/2020 by sergeantmajor (1 review written)

Just a note to thank you for your service with the pool table at the Assessment Centre (Pirbright). The two guys were a pleasure to work with. They were patient, polite and professional at all times. In particular, they worked around a busy schedule in order to minimise impact on our daily output. They were good humoured, diligent and flexible, and completed the work to a high standard. In short, they are a credit to your company. Once again, with thanks. … Read Full Review

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★★★★★

“Excellent customer service”

Written on: 30/04/2020 by Elliott25 (1 review written)

Excellent customer service!! Especially during these tuff times and restrictions!!! Keep it up !! 5 star service!… Read Full Review

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★★★★★

“Excellent as always”

Written on: 28/04/2020 by Dazzacross (1 review written)

I’ve dealt with Home Leisure Direct a few times including a pool table and more recently a table tennis table. Absolutely first class service right through from ordering to delivery. Excellent quality products and accessories… Read Full Review

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★★★★★

“titles with 3 words or more are best.”

Written on: 27/04/2020 by michaeleyre801hotmailcom (1 review written)

The young man could not have been more helpful,it was almost as if he had been the long lost, but now returned and highly revered, son of the Helpful dynasty, from Helpfulton in Helpfulsville. As ratings go, this particular dial goes to '11'. Cheers. … Read Full Review

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★★★★★

“Butterfly match table”

Written on: 23/04/2020 by Paulsnaith100 (1 review written)

A big thank you to Home Leisure Direct for excellent service when buying a Butterfly table tennis table. I searched widely before ordering the table and decided to try Home Leisure Direct because of its extensive range of products, great prices and strong customer feedback. Given high recent public demand, I called the company to check on the availability of the table, and received very friendly help confirming that a table was in stock and then in taking my order. The table arrived about five… Read Full Review

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★★★★★

“Their FB page is very helpful”

Written on: 29/03/2020 by tinnyjames (1 review written)

I messaged their Facebook page asking about their openness during the CV19 lockdown. For obvious reasons, they aren't delivering right now. As inconvenient as that may be for me, I am glad they aren't trying to pretend like they're essential at the expense of their employee's safety, the way Starbucks and others have done. I have a background in sales, both electronics and finance, so I tend to spot salesmen red flags from a mile away and I had absolutely no issues talking with them. There was… Read Full Review

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★★★★★

“Outstanding Customer Service ”

Written on: 13/03/2020 by AndrewGorehamSmith (1 review written)

I purchased a dining/pool table from home leisure direct. My experience over the phone was fantastic. After speaking to a gentlemen over the phone, all my requirements were met easily, quickly and positively! Nothing better than great customer service like that. Top bloke. Thank you!… Read Full Review

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★☆☆☆☆

“AVOID, AVOID, AVOID!!!”

Written on: 20/02/2020 by Clark36 (1 review written)

We ordered a 7ft Signature Tournament Pool Table from Home Leisure Direct costing £1,052.97 on 8th January 2019. We were advised the expected delivery date would be 8-10 weeks from ordering. After 16 weeks, several phone calls and countless emails later, our pool table finally arrived! HOWEVER.....It arrived damaged in several places. The legs were scuffed, the table cabinet was scratched and dinked, the steel pocket trims were scratched and dented and the cloth was poorly finished around… Read Full Review

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★★★★★

“7ft Pool Table”

Written on: 20/12/2019 by NCrispin (1 review written)

5⭐️ Company, from the initial purchase right through to delivery and installation, very easy to deal with. Would highly recommend, pool table is fantastic, far better than expected. … Read Full Review

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★★★★★

“Tournament pool table”

Written on: 09/12/2019 by Jmcdonald0701 (1 review written)

Very happy with delivery arrangements. Arrived on time, the two guys were very polite and friendly. After setting table up, they explained everything in full… Read Full Review

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★★★★★

“SUPERB!!”

Written on: 06/12/2019 by ppcarter1 (1 review written)

Ordering process was great Delivery process was great Installation beyond the call of duty at 7pm till 10pm. Product beyond what we expected for quality! Cannot recommend enough!!… Read Full Review

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★★★★★

“Fantastic product and service”

Written on: 21/11/2019 by PaulBarnfield (1 review written)

Just received the Emirates 7ft pool table from Home Leisure Direct. Great quality and really pleased with the product. The install service was fantastic, getting everything set up in no time at all as well as being really friendly and offering helpful advice. All in all, excellent!… Read Full Review

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★★★★★

“Signiture Pool dining table”

Written on: 21/11/2019 by dooley1 (1 review written)

We had our Signiture solid wood pool dining table installed yesterday and we are over the moon with it, fantastic quality and the install team were spot on with everything they did… Read Full Review

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★★★★★

“I Just Love This Company!!”

Written on: 18/10/2019 by Wackwa (2 reviews written)

This is the second Pool Table we have had from Home Leisure Direct The people buying our old house liked the table so much they talked us into leaving it for them! I got straight on to Home Leisure to get a new Pool/Dining able for our new house, knowing I would have to wait a little - It arrived today 2 weeks before I expected and was expertly set up by the two guys I dealt with who were extremely professional throughout the process. I would recommend Home Leisure Direct to anyone that is… Read Full Review

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★★★★★

“7 foot jack Daniels pool table, Brilliant quality...”

Written on: 16/08/2019 by keironfarr (1 review written)

Ordered a black 7 foot Winchester jack Daniels pool table with various accessories and a free 9 piece accessory pack, I am based in South Wales, I had a phone call around 9:30 am from the delivery drivers, letting me know they would me with me between 12 and 2 pm, by 12:30 they were here, I opened the garage, offered them a cup of tea or coffee, left them to it and by 1:15 one of them knocked the door to show me that everything I had ordered was there, among various other relative information… Read Full Review

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★★★★★

“Two guys delivered our customised pool table today and...”

Written on: 29/07/2019 by Eli109 (1 review written)

Two guys delivered our customised pool table today and they were amazing! They were so helpful and put the table together very quickly. They definitely need a pay raise!!! Thanks Again, … Read Full Review

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★★★★★

“Yale Pool Table”

Written on: 19/06/2019 by TWellsNewtonRd (1 review written)

Two guys delivered my table today. They were extremely processional despite the 3 floors they had to climb to install the table. Quick, efficient and very friendly, I would recommend them highly. The table itself is beautiful and extremely good value for money. It cost just £1100 with delivery, I have seen tables at 4 times the price which aren't as good. I am a long time pool player and this table is as good as any I have found in a pool hall with a quick cloth and responsive cushions. … Read Full Review

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